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We serve clinical and translational research teams that track participants at Universities, AMCs, CROs, SMOs, IROs, small medical device companies, and companies doing usability testing research.
Home health agencies, aged care, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.
It has a great interface that is very very intuitive and clean. I also appreciated how well it migrated our data from our previous system.
My only concern with this software is that it logs you off after very few minutes of use. It can be frustrating to log in every ten minutes or so.
I have appreciated the ease and organization of this technology. It has been a pleasure to work with.
For larger labs this can become a problem due to different collaborations or study requirements.
I enjoy using Ripple for our academic research/psychology studies. I enjoy that everything saves automatically and it is generally pretty user friendly and easy to use/teach.
To avoid this, we simply move the participant to their enrollment/ineligibility status manually.
It has created a great platform that allows for creativity and customizability for each project while ensuring complete organization and ease for contacting many, many people a day.
A simple google search directs users to the purchasing page, but without the direct link being emailed to me by my study coordinator, it's hard to see how users should navigate to the login page.
Easy to use, Shiftcare themselves have great communication and customer service skills, Answered all my questions and were able to help us effectively take off.
Billing feature is poor, causes time management to suffer. Support experience not consistent.
The ease of the scheduling system, and simplicity of the billing and invoicing and the helpful support staff at Shift Care.
Invoicing: I find it hard to use it since it often does not completely match the reality of what we need have to pay (to staff) or charge (to clients).
The great thing about ShiftCare is that it is easy to use, has a feature for progress notes and mileage which is required for us. It suits the business well and I would recommend it.
No I don't have a big dislike yet. Probably the fact you can drop and drag a file into the instructions for employees is frustrating.
The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic. Love the price book too.
I am a sole trader so I am the only worker but I have to pay for 5 staff that I don’t have.
Ripple
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Ripple
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ShiftCare
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