Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
The first Cloud Contact Center Solution with Crystal Clear Quality Call in the GCC.
CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer service for inbound calls.
All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.
Fact that it logs you in on available as soon as you log in. Got in trouble for accidently opening it and not logging off.
I have been working on ziwo for almost 10 months now, i like its features! very helpful for multitaskers! call clarity 10/10 easy dialer for international and local calls.
Sometimes the call logs get missing. If someone transfers the call then only this happens.
Easy to self monitor and self improve - great to listen back to sales calls and identify key areas for improvement - easy to check sales strategy etc.
Does not show the number on an incoming call so cannot confirm client details. Cuts out the internet on home server.
It was extraordinary and easy. It good and easy to use and helpful, needs to add chat between users and email access templates.
I don't like that it does not run in the background. It logs you off if screen goes off.
Easy and quick set up, perfect call quality even with overseas customers and the most important thing - very useful customer support ready to help and solve any issues.
A call could drop from my iphone/cloudtalk as my phone considered it as lack of activity and switched back to lock mode and with it the line went dead.
On top of this, I really enjoy the user-friendly interface, and how cloud talk also has a great mobile app which can be coordinated with its desktop applicaiton.
A big discomfort is also the inability to change size of window to call - often the disconnect option disappears under the system taskbar and it is really troublesome.
It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you.
You literally have to be by your computer at all times. Terrible for many small businesses that are on the go.
Easy and intuitive administration, very helpful settings, good prices and excellent support.
Inability to leave comments on a call for posterity.
Speaker 1: My name is Albert. I am marketing manager and give a rating, a five star rating of iTalk. And if you want to see more reviews, click below. Before we use the German voice over IP system, but we have been not happy with it because we could not see our missed calls and lost a lot of leads, therefore we switch to CloudTalk, and now see every missed call and can follow-ups this lead. So reasons mainly have been since to see the missed calls. And I was impressed from the beginning about the service and service quality which I received from employees and support from CloudTalk. It was actually extremely easy, I managed in less than one working day to implement the system. I will recommend to try the trial period, which is offered from a CloudTalk because it's free if I remember for 14 days and everybody should try this trial version and convince himself.
Prioritize real-user-identified key features according to your needs to find your best fit.
ZIWO
CloudTalk
Top FeaturesTalk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: