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ZIWO vs FreJun: Which is a better fit?

Updated on January 7th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,481 reviews from Call Recording users.
% Fit
Not enough reviews
Feature ratings
Recording
4.8
Call Transcription
--
Call Routing
4.7
Call Center Management
4.7
Call Monitoring
4.7
% Fit
Missing features
Feature ratings
Recording
NA
Call Transcription
NA
Call Routing
NA
Call Center Management
NA
Call Monitoring
NA
User satisfaction
4.7
User reviews84
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.7
4.7
User reviews75
Ease of use
4.7
Functionality
4.6
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

The first Cloud Contact Center Solution with Crystal Clear Quality Call in the GCC.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
171265 video thumbnail}
1 Video
235658 video thumbnail}
1 Video
171265
5 screenshots
235658
5 screenshots

ZIWO

Top Features
21/43
  • Activity Dashboard
  • Alerts/Notifications
  • Archiving & Retention
  • Call Disposition
  • Call List Management
  • Campaign Management
  • Conferencing
  • Contact Management
  • Customizable Reports
  • Event Triggered Actions
  • File Transfer
  • Interaction Tracking
  • Live Chat
  • On-Demand Recording
  • Performance Metrics
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Recording
  • Reporting & Statistics
  • Scheduled Recording
  • Voice Mail
  • Activity Tracking
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Caller ID
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • CRM
  • IVR
  • Multi-Channel Communication
  • Predictive Dialer
  • Queue Management
  • Third-Party Integrations
See All features
Hide Call Recording Software Features -

FreJun

3/43
Show Call Recording Software Features +

ZIWO

--

FreJun

  • Best Value Call Recording
    Software (2024)
ZIWO
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
FreJun
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ZIWO
  • By ASWAT Telecom & Media
  • Located in United States
  • Founded in 2016
FreJun
  • By FreJun
  • Located in India
  • Founded in 2019
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