# Compare ZIWO vs Webex Suite 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ZIWO and Webex Suite based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/171265-237272/ZIWO-vs-Webex --- # ZIWO vs Webex Suite Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZIWOWebex Suite2/4 selected [ZIWO](https://www.capterra.com/p/171265/ZIWO/)[4.7 (108)](https://www.capterra.com/p/171265/ZIWO/reviews/) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) [## ZIWO](https://www.capterra.com/p/171265/ZIWO/)[4.7 (108)](https://www.capterra.com/p/171265/ZIWO/reviews/) Starting Price $40.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [108 reviews](#user-reviews) Positive 105 Neutral 3 Negative 0 [## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,395 reviews](#user-reviews) Positive 6,584 Neutral 679 Negative 132 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings Call Center Management 4.8 Dashboard NA Call Logging 4.5 Call Recording 4.8 Call Tracking 5.0 \--%Fit Missing features Not enough reviews Feature ratings Call Center Management 4.6 Dashboard NA Call Logging NA Call Recording 4.5 Call Tracking 3.0 User satisfaction User satisfaction 4.7 User reviews[108](https://www.capterra.com/p/171265/ZIWO/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.4 User reviews[7,395](https://www.capterra.com/p/237272/Webex/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 Price starts from Price starts from $40Flat Rate, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for ZIWO is used by service, sales, and support teams needing clear, reliable communication across voice and messaging - especially in multilingual, remote, and regional operations in the GCC. Best for Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. ## User reviews Pros & cons Shrouk A. Team Lead > "I particularly appreciated the real-time call monitoring and detailed reporting features, as they help in maintaining quality and tracking team..." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6804209) HM Hassan M. Customer Service team leader > "Additionally, a few users have reported experiencing occasional bugs or lags within the main software, particularly during peak usage times, which..." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6829778) Shrouk A. Team Lead > "Features like call recording, real-time monitoring, and CRM integration made it easier to manage customer interactions effectively. While there were..." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6804209) AF Ali F. Team Leader > "sometimes it's laggy and needs to cleaner code as i'm a professional Webdev too and there's a lot of code adjustments needs to be made" [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6829115) SK Sachin K. CS Manager > "What also stood out was ZIWO’s responsive support and flexibility in addressing specific operational needs, making it a reliable partner rather than..." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6836880) YY Yousra Y. Operation Team Lead > "Technical issues, It doesn't show clearly who hang up, is it regarding to the caller ended the call or the received hanged up the line" [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6829493) HM Hassan M. Customer Service team leader > "Overall, the experience with ZIWO, a cloud-based contact center solution, is generally viewed as positive, particularly for small to medium-sized..." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6829778) MT MARWAN T. team leader > "Sometimes there are drops in the calls that causes a business delay in our SLA over all, otherwise nothing" [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6829495) SK Sachin K. CS Manager > "Easily integrate with our CRM and ticketing tools, which reduced manual work and improved case resolution times." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6836880) MN Marwa N. General manager and co-partner > "No difference between abandoned by customer and missed calls in system." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6825720) Shrouk A. Team Lead > "ZIWO offers a very user-friendly interface and smooth integration with CRM systems, which significantly improves agent productivity." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6804209) MF Manar F. Customer Care Leader > "When there's a call coming , the notification displaying prevent me from clicking on the call to answer\*" [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___4919949) HM Hassan M. Quality Supervisor > "its user-friendly interface, which makes it easy for agents and supervisors to navigate and manage calls efficiently." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6836029) RS Rakesh S. assistant sales consultant > "Sometimes it gets stuck and there is a delay in call while conversating with the other person " [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6034508) HE Habiba E. CCU specialist > "ziwo is so easy to use helps us engage with our customers helps in better interactions and also helps us in many task to do it" [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6831585) AG Ajay G. Operation > "some time call not getting connect with proper way" [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6024170) AA Ahmed A. Operations team lead. > "There’s room for improvement in customization and advanced features, but overall, it gets the job done well." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6803303) VC Vrushabh C. Customer > "The UI is a bit clunky, but it's not a dealbreaker And ziwo plug in with freshdesk does not support recording call recording while creating ticket..." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___2540330) EA Eman A. Customer Care Ambassador > "ZIWO truly delivers great value and is an ideal choice for companies looking for advanced and efficient customer service solutions." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6829134) AW Alaa W. OM/CS manager > "APP has some glitches and not working properly" [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___2524845) AF Ali F. Team Leader > "Amazing experience with a lot of productive outcomes when it comes to business needs and workload managments." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___6829115) MS Muhammed S. Rider Support > "There is a delay of 2-4 seconds on a call." [See full review](https://www.capterra.com/p/171265/ZIWO/#Capterra___2340166) [View Reviews](https://www.capterra.com/p/171265/ZIWO/reviews/) Steven M. system technique > "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443) CG Carly G. Curriculum designer and trainer > "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918) KS Kimberly S. Patient Service Representative > "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411) JG Jessica G. Realtor > "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the message" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494) Duncan C. Digital Solutions Lead > "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460) CTAS Cornelius Tian Andi S. Owner > "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) AT Alejandra T. BU Hybrid IT Regional Sales Manager > "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626) EC Eli C. specialist > "Their texting feature can be frustrating if you are not texting with an existing contact." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901) Yatra P. Omni Associate > "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) JP Jennifer P. Sr. Auditor > "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) JF James F. Music Manager > "It has a very nice dashboard design, and it also allows our organization users to customize different settings easily, such as profile,..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6301260) SG Shauntel G. Operations Coordinator > "find it difficult to link external camera/mic when using it unlike some other products" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642) XL Xiang L. Director > "We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6429272) LH Luke H. Financial Advisor > "Menus take hunting round, setting up feels clunky." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639) Yatra P. Omni Associate > "Webex Suite has everything that one search for like meetings, chat, and callings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) VR Verified Reviewer Software Developer > "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) VR Verified Reviewer Marketer and Designer > "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580) OB Oluwatobi B. Graduate Teaching Assistant > "On few occasions, I have also experienced some technical glitches." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494) ST Sasha T. Junior Digital Marketing Manager > "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509) VC Vinayak C. DGM > "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) OM Oscar M. Senior Commissions Data Analyst > "I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473241) JA Julian A. IT Specialist > "It can be a bit high in cost to maintain especially if your workplace is small." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420) JP Jennifer P. Sr. Auditor > "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) TZA Theint Zarchi A. System Engineer > "Webex can consume a lot of CPU and memory, which may slow down older devices." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788) VC Vinayak C. DGM > "I like its reliability, the ability to share screens and use whiteboarding enhances our collaboration, and the option to record meetings..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) VC Vinayak C. DGM > "There are occasional issues with connectivity and performance, which disrupt meetings and presentations." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) Aditya Kumar V. Devops Engineer > "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180) VK Valentin K. Spring Intern > "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419) CTAS Cornelius Tian Andi S. Owner > "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) MK Mohamed K. Csr > "Has some lag and crashes, it takes a long time to get master it" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239) AH Aaron H. Sales and Inventory Analyst > "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) VR Verified Reviewer Software Developer > "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) AP Ale P. SWE > "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524) DT Daniel T. IT Engineer > "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617) DH Denise H. legal assistant > "I like that Webex can be used at home, at work, on the phone and truly any electronic device." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454) Milton A. IT > "With my service provider, signing up for the service can be complicated." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984) AH Aaron H. Sales and Inventory Analyst > "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) VR Verified Reviewer CS Senior Analyst > "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974) NB Nivesh B. Network Engineer > "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054) DJ Derek J. Owner > "There's no web based video calls, it all has to go through their program and can be a hassle." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660) AM Alejandro M. Chief > "I love how fast you can create large meeting and have them schedulized and under control" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763) DP Dylan P. Lab Operations Associate > "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272) LF Lauren F. EI Professional > "I like that you are able to send messages, reactions, replies, ect, in a HIPAA compliant manner." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777441) QB Quantieshia B. Founder ceo > "Sometimes when trying to share screen, it won’t allow me to because of my settings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6471827) CR Cosmin R. QA > "The connection rarely drops, and the sound/video quality is always clear." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7044914) AG Alvaro G. Team Leader > "Constant relogin into the tool makes it less reliable when urgent meetings take place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835) VB Viviana B. Production supervisor Engineer > "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692) UC Urgan C. Associate > "user interface can feel outdated and navigating settings sometimes requires too many steps" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742) JPN Jean Pierre N. Instructional Designer > "I find it a robust and user-friendly platform for communication with a small or large audience." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7074284) AaM Alfiya ashfaque M. Software Engineer - QA > "Sometimes I face lags while I use the web conferencing option." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772) VR Verified Reviewer Data Centre Engineering Operations > "The video and audio quality are generally stable and professional, which is critical for vendor-facing discussions." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685) VR Verified Reviewer Software Engineer > "The user interface can feel outdated, and there are occasional connectivity issues." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969) VR Verified Reviewer Software Engineer > "High-quality video conferencing, reliable security features, and strong integration with other Cisco products." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969) VR Verified Reviewer Business head-North America > "User interface and experience wasn't intuitive and it wasn't easy to spot the functions such as screen sharing." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6310469) CE Christina E. Owner > "My team LOVES using it to communicate all day long and keep synced up between branches." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6843590) SS Sahil S. Assessment Engineer > "Sometimes, it becomes a bit cluttered when you have many people in the group chats." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959) SY Scott Y. Content Creator > "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended up..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911) JL Joan L. Manager > "Application would sometimes crash on some of our employees devices." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422949) Jeremy S. Network Administrator Sr. > "The ability to have different spaces for different projects or teams is great! "" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6846956) BD Brenda D. Service Program Manager > "occasionally I have experienced audio issues either during a call or if I have previously been using another platform." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804) KK Khaled K. System administrator > "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642) VR Verified Reviewer Product management services > "Webex audio call has some issues related to quality." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6490493) LY Loganne Y. Ultrasound Technologist > "Everything you need is in WebEx suite, it saves so much time because you do not have to go out to different sites to accomplish what you..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6425167) MO Moses O. Customer Service Representative > "Webex Suite does not work perfectly when there is internet issues." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6476705) CA Christine A. Project Manager > "Fosters productivity by remote collaboration by video conference calls and online meetings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141) HA Hector A. Technical Support Engineer II > "Confusing tabs, seems to look like all the common tools are available but not of quick access" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538) AH Aaron H. Sales and Inventory Analyst > "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) DG Duncan G. Solution Engineer > "Sometimes google calendar meetings did not load correctly." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6433143) EC Eli C. specialist > "You can easily start a meeting with an option right on the contact screen." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901) JD Jess D. RN > "Sometimes the sound isn’t the best or it has a hard time connecting." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422631) Samantha E. Agent > "Overall a good tool for a call center and for communication." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7039861) VR Verified Reviewer Consultant > "Not as integrated with OSes vs other video conferencing software (e.g. Teams and Zoom are linked with Outlook calendar) - plus not as..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4782450) GV Gibran V. Director of Quality > "The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of business needs." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6455897) VC Valentina C. instructional designer > "I occasionally had problems sharing content and experienced slowness in chatting" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527) VJ Vishal J. Senior executive > "its comprehensive range of collaboration tools, making it a powerful choice for teams needing seamless communication." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6572277) AB Allie B. Designer > "I find WebEX t be unreliable and not compatible with other microsoft products." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473318) DP Dylan P. Lab Operations Associate > "I have used this service multiple times to connect virtually with technical support as I maintain my lab's instruments." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272) GM Gregory M. Director > "Webex makes it hard to share your screen." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6446725) CA Christine A. Project Manager > "Wondrous for remote working through video conference call,remote meetings and successful presentation." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141) VR Verified Reviewer Veterinary Student > "The software is not super modern, some boxes look out of date." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6308241) [View Reviews](https://www.capterra.com/p/237272/Webex/reviews/) ## User interface [ZIWO](https://www.capterra.com/p/171265/ZIWO/) 4.67 (108) [Webex Suite](https://www.capterra.com/p/237272/Webex/) 4.41 (7,395) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important ZIWO Top features 31/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/171265/ZIWO/#features) Webex Suite 24/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/237272/Webex/#features) ### Recognition No recognitions have been awarded to ZIWO No recognitions have been awarded to Webex Suite ### Deployment & support ZIWO Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Webex Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ZIWO - By ASWAT Telecom & Media - Located in United States - Founded in 2016 Webex Suite - By Cisco - Located in United States - Founded in 2010 ## 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