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The first Cloud Contact Center Solution with Crystal Clear Quality Call in the GCC.
Deliver a better customer service experience with RingCentral Contact Center. Meet customers on their preferred channel to provide immediate, helpful service at any time.
All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.
Fact that it logs you in on available as soon as you log in. Got in trouble for accidently opening it and not logging off.
I have been working on ziwo for almost 10 months now, i like its features! very helpful for multitaskers! call clarity 10/10 easy dialer for international and local calls.
Sometimes the call logs get missing. If someone transfers the call then only this happens.
Easy to self monitor and self improve - great to listen back to sales calls and identify key areas for improvement - easy to check sales strategy etc.
Does not show the number on an incoming call so cannot confirm client details. Cuts out the internet on home server.
It was extraordinary and easy. It good and easy to use and helpful, needs to add chat between users and email access templates.
I don't like that it does not run in the background. It logs you off if screen goes off.
THE INCOMING FAX LINE FOR THIS SOFTWARE IS WONDERFUL , ITS AN FAIR EASY TO USE SYSTEM As well as training and using the system is very easy.
RingCentral should at least try and warn the company two days before stopping services IF the problem is about monthly subscription.
RingCentral is a fantastic option for VOIP phones. The price is one of the most affordable options and it comes with a lot of features that allow for more calls to be directed to the correct lines.
The only complaint I have with this software is that sometimes when the phone calls come in, they don't ring or even show up until you get a notification that you missed the phone call.
This software help my organization to have perfect platform to interact with prospects and clients. It also has us in managing our customer through effective communication.
I reached out many times to support and they conveniently 'lost' all records of our calls and wanted me to start over in explaining what went wrong each time.
Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.
Sometimes there is a small delay if you are working remotely.
Josh: Hi, my name's Josh. I'm a lawyer and law firm partner at a firm I founded. I give RingCentral's app five out of five stars. For more reviews like this, click the link below. Prior to adoption of RingCentral, we had a couple of different solutions for our phone handling. That's one of the reasons we selected RingCentral. We had our main landline provider, which I believe at the time was AT&T, as well as a few different cell phone numbers and other portable numbers, then consolidating them was one of the big reasons we chose RingCentral. We chose RingCentral because it's an industry leader that everybody was very familiar with. When we polled our friends and colleagues, it received very high marks for ease of use, as well as the commonness of the setup. We really like using programs and applications that are industry standard so that we don't have a lot of training and onboarding issues. All things considered, despite our really variety based initial setup, we found onboarding to RingCentral to be pretty straightforward and pretty easy to use. Certainly, there's always challenges and bumps when adopting a technology and bringing your other technologies into the fold. But I found RingCentral to be very easy to set up and use in my small office.
Prioritize real-user-identified key features according to your needs to find your best fit.
ZIWO
RingCentral Contact Center
Top FeaturesZIWO
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RingCentral Contact Center
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