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SOFTWater vs authorize.net: Which is a better fit?

Updated on December 9th, 2024
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Summary
Features in Utility Billing
15
37
  • Meter Data Management
  • Penalty/Cut-Off Processing
  • Rate Management
23
Best performer
37
  • Accounting
  • Activity Dashboard
  • Contact Database
User satisfaction
4.4
User reviews29
Ease of use
4.4
Functionality
4.1
Value for money
4.3
Customer support
4.8
4.5
User reviews193
Ease of use
4.3
Functionality
4.4
Value for money
4.4
Customer support
4.3
Price starts from
One-time payment
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Our main focus is on Utility Companies: including but not limited to Water, Gas, Electric, Sewer and Sanitation.

Backed by Visa's 99.999% uptime, easily connect payments to every part of your business, including shopping carts, accounting, subscriptions, over the phone, in-store and more. Accept payments today.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
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Video reviews
No video reviews yet
video-9ad765bb-9c21-4ffb-98ee-08da44f40610
Brittany C
Director of Account Management and Client Success
5.0

Brittany: My name is Brittany. I am the director of client success. I give authorize.net five out of five stars. And for more reviews, click below. Previously, for our clients, we were using the WooCommerce setup for eCommerce for our clients using their payment portal. And then, we switched to authorize.net because it was a lot safer for our customers' payment processing. We chose authorize.net because it is very safe for our customers to submit payments on an eCommerce platform. And it also gives them options for payment, whether it's different types of credit card or PayPal. Getting started with authorize.net was very easy. They provided us instructions to place the API code on the site and then also gave us a sandbox for testing to make sure everything was set and ready to go before making it live on our clients' sites. I would recommend authorize.net because, once again, it's super safe for the client processing, and very easy to implement, and gives the customers lots of options, so you don't have them bouncing out at the checkout cart.

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User interface
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SOFTWater

15/37
  • Accounting
  • Activity Dashboard
  • Automatic Backup
  • Commenting/Notes
  • Contact Database
  • Customizable Templates
  • Document Management
  • Electronic Payments
  • Forecasting
  • Historical Reporting
  • Mobile Access
  • Payment Reminders
  • Printing Services Integration
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting & Statistics
  • Self Service Portal
  • Third-Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Workflow Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Customer Management
  • For Electricity
  • For Natural Gas
  • For Trash
  • For Water
  • Meter Data Management
  • Metered Billing
  • Non-Metered Billing
  • Online Payments
  • Payment Collection
  • Penalty/Cut-Off Processing
  • Rate Management
  • Work Order Management
See All features
Hide Utility Billing Software Features -

authorize.net

Top Features
23/37
Show Utility Billing Software Features +

SOFTWater

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authorize.net

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SOFTWater
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
authorize.net
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SOFTWater
  • By Intedata Systems
  • Located in United States
  • Founded in 1986
authorize.net
  • By Visa
  • Located in United States
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