WorkWave Service vs ArborNote: Which is a better fit?

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

David D

Owner

Everything, this company is shockingly terrible, impressively dysfunctional, and has amazingly terrible customer service. I am truly shocked by their incompetence.

I was able to easily learn how to use Workwave and received EXCELLENT customer service during my training. They are available any time to answer my questions, and are very professional and courteous.

I had to call the bank and put a stop payment and flag them for fraud to prevent future billings on my credit card. For a business that outsources customer service this is very ironic.

The first video training offered today is a great idea. I believe this will be a major help.

They lied to me in the sales process about what customization options I had. Their "Engineering" department has literally not fixed one single problem.

We can suggest features and they do their best to accommodate your request.

We have repeatedly requested phone contact. They have taken money from us in error for a dispute 2 times (yes, one dispute = 1 deduction).