# Compare HubSpot Marketing Hub vs Promo.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HubSpot Marketing Hub and Promo.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/171840-223748/HubSpot-Marketing-vs-Promocom

---

# HubSpot Marketing Hub vs Promo.com Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HubSpot Marketing HubPromo.com2/4 selected

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

[## HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [6,217 reviews](#user-reviews)

Positive

5,776

Neutral

358

Negative

83

[## Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [212 reviews](#user-reviews)

Positive

178

Neutral

14

Negative

20

## Summary

* * *

Key features rated by users

Features selected based on 6,206 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Social Media Integration

4.6

Email Marketing

4.5

Post Scheduling

4.5

Campaign Planning

4.3

Engagement Tracking

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Social Media Integration

5.0

Email Marketing

NA

Post Scheduling

NA

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.5

User reviews[6,217](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.3

User reviews[212](https://www.capterra.com/p/223748/Promocom/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Over 100,000 customers in more than 120 countries use HubSpot's software to attract, engage, and delight their customers.

Best for

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

## User reviews

Pros & cons

CC

Christine C.

Administrator

> "What I liked about HubSpot Marketing Hub is how seamlessly it connects email campaigns, landing pages, automation workflows, and analytics in one intuitive..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7102332)

James P.

Owner

> "Terrible - we thought we would give it our best shot, but on signing the contract, the sales team had changed us from a month-to-month contract to an annual..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7107184)

KM

Karen M.

Managing Editor

> "I like HubSpot Marketing Hub because, within one dashboard, it offers top quality in lead generation, bulk emailing, and campaign management."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7044013)

DGF

Daniel Gabriel F.

Administrator

> "She explicitly stated that it was not her responsibility to speak with a manager regarding my issue, left me waiting without any communication, and ultimately..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7087454)

SV

Shameek V.

Director

> "The platform’s seamless integration with CRM, email marketing, automation, and lead nurturing tools has made it easy to manage campaigns from one place."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6797407)

EO

Emple O.

Principal Project Manager

> "Contact filters for smart lists do not have well-developed filtering for intricate interconnection of filters."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6775582)

Eric N.

Business Development Representative

> "Honestly great for tracking campaigns, managing sequences, outreaching existing and potential customers."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7054437)

NN

Nitta N.

Manager Sales and Marketing.

> "The least thing I like about HubSpot Marketing Hub is that it can get expensive as you grow, especially if you need advanced features or a larger contact list."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6837550)

GR

Gaven R.

Hybrid Transformation Expert

> "The Hub is a powerful tool for the small business I am a part of as it includes more professional-like features compared to entry-level marketing softwares."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6863717)

FC

Fergus C.

Marketing Executive

> "There is a lack of flexibility in the email template creator, making it difficult to design emails that stand out visually."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6856186)

KW

Kelvin W.

Chief Executive Officer

> "The entire lead process can be mapped and organized using this tool, saving you a lot of work and making new customer acquisition more efficient."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7017355)

Jonathan L.

Product Strategist

> "For example there's no way of hosting the images, such as award logos."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7091588)

RB

Ritu B.

Computer Facilitator

> "Getting to create segmented workflows and witnessing the response of the audiences in real-time helped greatly in understanding the interests of various..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6775316)

RM

Rian M.

Founder

> "It becomes complicated to use another CRM epically because some CRM don’t have that specific feature and have criteria’s different from HubSpot to use."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6775372)

GC

Graziana C.

Customer Operations Lead

> "HubSpot is a brilliant approach that supports marketing, ensuring that every operations that supports advertising is well supported"

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7077786)

VR

Verified Reviewer

Paid User Acquisition Specialist

> "The number of marketing contacts is not an agile package. Once the number extends the limit, the package is automatically upgraded and is quite expensive and..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6458707)

AH

Amir H.

E-Commerce Manager

> "I do this as it helps me to centralize our marketing efforts and automate our email flows."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7106743)

DGF

Daniel Gabriel F.

Administrator

> "After that, he simply stopped responding while I was still on the line, forcing me to end the call myself."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7087454)

MC

Milena C.

Office Manager

> "It also houses a ton of data for your company and can give you a ton of statistics and tools."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7045401)

NP

Nicola P.

Director

> "I found it difficult to navigate as a beginner and I couldn't find any help resources that worked for me."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6824654)

LF

Luis F.

Sales Development Rep

> "The platform is intuitive, well-integrated, and offers a comprehensive suite of tools that make managing marketing campaigns efficient and effective."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6841457)

NH

Nicky H.

Account Manager

> "Higher pricing tiers can be costly for small businesses, and customisation options are more limited compared to other platforms."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6571930)

VR

Verified Reviewer

Marketing Executive

> "Also helps me to automate repetitive marketing tasks, such as sending follow-up emails, scheduling social media posts, and triggering workflows based on user..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6277237)

AA

Armando A.

Head of Product Development

> "It's very limited to connections with other platforms outside of it's own environment, making it difficult to integrate with some projects."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6493816)

EL

Eurie L.

Senior Brand Manager

> "My overall experience in Hubspot Marketing Hub are the clean platform design, the strealine marketing features in email marketing, landing page creation, and..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6596397)

NW

Nicola W.

Co-founder

> "Absolute basics are fine but overall it's super frustrating as the menu system still shows all the features, but inevitably you just get pinged over to an..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6457029)

Gisel B.

Marketing and Digital Communication Specialist

> "We are able to use this complete package of tools to coordinate our marketing activities, starting with the leads and ending with the customers."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6508538)

AM

Anna M.

owner, designer, webdeveloper

> "I am not sure if all the options and possibilities are as crucial as they seem, but this might be my lack of experience in this specific field."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6803375)

JW

Jeffrey W.

Owner

> "By leveraging its powerful features, businesses can streamline their marketing efforts, engage with customers more effectively, and ultimately drive growth...."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6381371)

MK

Matt K.

Growth Marketer

> "Sometimes the editor doesn't work at all, and I have to edit elements directly in the source code."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6538346)

Anna B.

Founder and CEO

> "It is unmatched in terms of email management on a large scale and tracking emails."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7104608)

SG

Sammy G.

Product Designer

> "Customization on emailing tools and cta popups are really limited."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6449269)

Gisel B.

Marketing and Digital Communication Specialist

> "In this series, HubSpot’s Marketing Hub is particularly possible thanks to being an integrated solution that functions as CRM, marketing automation tool, and..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6508538)

AN

André N.

VP

> "Of course, they give promotions to smaller business as try outs, but compared to Zoho One, the price is too high for the value you get."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6568966)

NSM

Ngwanagae Sabina M.

Design

> "this is one of the best platforms with marketing, sales and customer support.it has its own CMS and they a powerful marketing and sale automation. "

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6414769)

VR

Verified Reviewer

Owner

> "Make it difficult to have a conversation to discuss options."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7023552)

TN

Thayná N.

Payments Team

> "The way it allows us to send tasks from one team to another, automations for emails, pipelines, everything is wonderful."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6382554)

MT

Mahmoud T.

geologist

> "Among the defects of the application on the mobile phone is that it requires updating, which provides application development services and puts a package of..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___4819456)

AG

Aviral G.

Manager

> "I like the their landing page tool which is super easy with drag and drop feature, other thing is super easy to create web forms for your website , and you..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6418075)

MK

Matt K.

Growth Marketer

> "Actually even tough it's way more expensive than alternatives, it's way worse, and it takes much more time for sending our marketing emails in comparison to..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6538346)

Dipak P.

Director

> "The interface is intuitive, workflows are easy to set up, and integration with CRM makes campaign tracking much smoother."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7072628)

VR

Verified Reviewer

Developer Relations Lead

> "Main issue is the feature lockout on lower tier plans - their free tier is very generous, but the price curve as you upgrade between paid tiers is very steep..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___4756250)

VQ

Vigdalia Q.

Administrative assistant

> "Besides all the features HubSpot Marketing Hub has to make my work easier, there are two advantages that HubSpot Marketing Hub offers me, like customer..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6234958)

AM

Amanda M.

Managing Editor

> "Having to be logged in to certain accounts in order to connect them to Hubspot was tedious at times."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6411106)

NT

Nesma T.

moderator

> "Additionally, HubSpot offers a comprehensive overview of key metrics such as impressions, clicks, deals, expenditure, and ROI."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6257096)

DGF

Daniel Gabriel F.

Administrator

> "I will be filing an international complaint regarding this incident."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7087454)

VR

Verified Reviewer

Marketing Admin

> "Easy to export data and good entry level pricing, especially considering all of the available features such as automation for email management"

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7063230)

CM

Carson M.

Sales Manager

> "The chat plugin was causing issues on the website so I had to disable and use a different platform."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6285592)

MA

Md. A.

Sales Executive

> "The most interesting thing about HubSpot Hum, it has dedicated AD service options on various platforms like Facebook, Google, LinkedIn, etc."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6381851)

AP

Alyssa P.

VP of Customer Success

> "The cost was way too high for my small startup company to afford."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6835323)

JG

Jamie G.

Account Manager

> "Its all-in-one platform makes it easy to manage everything from email campaigns to SEO, landing pages, and social media, with a strong focus on automation."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6545954)

SJ

Smita J.

Developer

> "If you compare it with other similar softwares it can be a little expensive especially for smaller customers."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6233190)

AJ

Antoine J.

Creative Director

> "Hubspot is more than a marketing automation platform, it is a community of marketers, an ecosystem of people with experiences that is willing to share to grow."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6602783)

Yolandi E.

Founder

> "Contact Limits Can Be Painful – If your list grows, so does your bill."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6714530)

VR

Verified Reviewer

Ops Director

> "This platform feels very cohesive and brings together everything we need for our very small marketing team."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7061572)

NW

Nicola W.

Co-founder

> "Absolutely detest their pricing structure and use of paid marketing contact thresholds."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6457029)

VQ

Vigdalia Q.

Administrative assistant

> "What I like most about HubSpot Marketing Hub is that we can do all our marketing with it, something that we had been looking for a long time. Since the first..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6234958)

LF

LeAnne F.

Managing Director

> "Needing to incur more cost to add features that were not part of orginal package."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6244119)

Marc G.

Digital CRM marketing senior specialist

> "As a senior consultant with certification, hubspot is the best CRM for entry level but also for bigger scale companies."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7112919)

VR

Verified Reviewer

Marketing Executive

> "Hubspot is a bit pricy tool, and it takes quite amount of time to learn this platform efficiently"

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6277237)

MK

Megan K.

Marketing

> "HubSpot Marketing makes campaigns as seamless and easy as possible - having everything in one platform makes sure your data is connected and you can measure..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6751529)

SV

Shameek V.

Director

> "I think it is expensive for smaller teams."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6797407)

GC

Graziana C.

Customer Operations Lead

> "HubSpot is a vibrant platform that ensures marketing is successful supported and well centralized"

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7077786)

MC

Miranda C.

IT Director

> "Overall we were disappointed because what we were told it could do was only on the really expensive plan and there was nothing in between the basic and crazy..."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6677259)

Hannah K.

Vice President

> "I like the follow up reminders and pipeline features available on the platform."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7070756)

SG

Stephenie G.

Sales and Marketing Manager

> "The calling feature in Hubspot can be a little wonky."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6576278)

RB

Ritu B.

Computer Facilitator

> "Being in the marketing industry I was particularly impressed by HubSpot Marketing Hub in lead tracking and to run segmented emails."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6775316)

VR

Verified Reviewer

CEO

> "It didn't integrate well with both MLS groups to which I am subscribed."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6292308)

NP

Nicola P.

Director

> "I'd heard good things and was assured it was the correct system id need to send email marketing and track my emails, and could use as a CRM."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6824654)

AB

Ann B.

IT Expert

> "There is no live support for free users and it is inflexible."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6544622)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "Between emails and landing pages, everything is better connected and easier to manage on a daily basis."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7054541)

CT

Christian T.

Technical Lead

> "This made it challenging to access all the tools I wanted without stretching my budget."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6314325)

SH

Shir H.

Social Media Manager

> "I love how HubSpot captures every detail from the source and provides very detailed data that helps me reach better targeting."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6649418)

VR

Verified Reviewer

Trainer

> "To many irrelevant Emails on topics that do not relate to my objectives."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6260814)

GR

Gaven R.

Hybrid Transformation Expert

> "The robustness of the workflow automation is impressive as it has served as a valuable time saver that is intuitive and flexible."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6863717)

AP

Anthony P.

Director of Marketing Operations and Automation

> "It's the kind of product that starts out cheap but every add-on is going to add additional costs."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6307839)

CD

Carla D.

Finance and Operations Manager

> "It added a structure to our marketing funnel, and enabled our sales team to follow up quicker."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6843483)

CM

Carson M.

Sales Manager

> "The integrations fall off pretty frequently so I have to reconnect them."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___6285592)

Eric N.

Business Development Representative

> "Easy to manage accounts and leads + they are always updating features and especially in the past year or so they have been quick to role out new features."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___7054437)

AP

Andrew P.

Senior Web Developer & SEO Specialist

> "There is some limitations with Hubspot, on the technical side the Domain control, email control and security SSL settings are limited and could be better."

[See full review](https://www.capterra.com/p/171840/HubSpot-Marketing/#Capterra___5062779)

[View Reviews](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

NS

Nirav S.

Manager

> "You can integrate with social media handles and publish videos on social media directly using the tool Since social..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

MW

Michael W.

Manager

> "They have been terrible to deal with and I am only left to dispute the charge with my credit card company."

[See full review](https://www.capterra.com/p/223748/Promocom/#SoftwareAdvice___6576622)

Arheer G.

Manager

> "Promo.com can help you create business videos that can be used for social media marketing"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

VR

Verified Reviewer

Director of Digital Communications

> "It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4031359)

Yassine A.

ceo

> "Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

LM

Lucy M.

Creative Consultant

> "Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4323648)

NS

Nirav S.

Manager

> "You can make videos from scratch in less than 15 mins"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

MA

Marina A.

Marketer

> "Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

NS

Nirav S.

Manager

> "We are one of the most popular automobile brands and have an active social media account with millions of followers."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

BP

Bill P.

Content Maker

> "There are many, many other options out there not to have to deal with dishonest/deceptive billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

RS

Rafieq S.

Chief Strategist

> "The product is relatively easy to work with and provides a wide variety of templates, which is most useful, especially..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4309999)

BP

Bill P.

Content Maker

> "THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

Arika N.

Manager

> "Promo is a very good tool to create social media videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4356390)

MA

Marina A.

Marketer

> "I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Yassine A.

ceo

> "We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

PS

Patrick S.

eigenaar

> "NOT FOR FREE = ALSO THE TRY IT FOR FREE IS NOT FREE"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3447243)

Arheer G.

Manager

> "Has huge image and music library"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

BP

Bill P.

Content Maker

> "Dishonest billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

VR

Verified Reviewer

eCommerce

> "I do like the fact that you can actually customize and reimagine to design your own creative video with existing..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

Robin H.

Marketing Director

> "I had to trigger a suspension on purpose to get my account finally canaceled."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

SR

Syed R.

Senior Data Manager

> "I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish,..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2397348)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "Also, it took a long time to save and preview the videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VR

Verified Reviewer

eCommerce

> "It has an integrated solution where you can publish the video directly into the respective social media platforms..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

GM

Gina M.

Owner

> "Editting : no hold and drag which made things time consuming."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

DP

Dan P.

V.P.

> "Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2408980)

SC

Sara C.

Marketing Manager

> "I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2557629)

JL

John L.

Social Media Manager

> "The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of..."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

Robin H.

Marketing Director

> "video and music selection was good, ability to publish directly"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

SS

Suzanne S.

CEO

> "Do not buy. When you try to cancel, they do not give you your money back!"

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

SV

Sander V.

teacher

> "Overall, i will recommend this software, because it is a good entry level tool to get started on social media video..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2944857)

DM

Danny M.

Sole Trader

> "Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I really liked the media libraries and how easy it was to add videos into my project."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VR

Verified Reviewer

President

> "They got to keep our money but we are not using their service."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3296572)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "It enables me to do a custom video of 10 - 30 seconds quickly and easily."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DM

Danny M.

Sole Trader

> "Terrible and rude customer service from \[SENSITIVE CONTENT HIDDEN\], regarding my billing issue."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

JV

John V.

Principal

> "The software allows us to be creative and quickly bring our messaging vision to life without having to worry about the..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2193344)

KR

Kimberly R.

Ceo

> "It’s difficult to manipulate the text and takes too long to update their template videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2212759)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I think it was good value for the money and to help our social media."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

GC

Gina C.

Executive Director

> "Customer support sticks to the script and is not available for problem solving , only problem creating."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2307491)

SS

Suzanne S.

CEO

> "Some of the videos are promos website are okay."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

VM

Virginia M.

Owner

> "They refuse to refund my money when I told them I was no longer interested due to the financial loss from the pandemic."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2247281)

GM

Gina M.

Owner

> "Easy to login On our computers and laptops."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

LB

Lonny B.

CEO

> "Cannot upload quality videos without a headache."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

DM

Danny M.

Sole Trader

> "Easy to use, and the fonts and stuff look good."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

AV

Andrea V.

President

> "The monthly cost was high for a small agency like mine."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2465685)

MB

Manuela B.

Senior Business Manager

> "This software gives to the user a huge amount of chances to create nice video."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2437495)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "No amount of logic or pleading with their customer service ever made a difference."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

KA

Khurram A.

Founder

> "It is amazingly fast to make video on promo.com excellent quality videos and photos to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2177302)

BF

Brian F.

Marketing

> "They make it as difficult as possible to cancel."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2292077)

DC

Damien C.

CEO

> "From day one I was able to create some great content. When I log in there is usually already a message I want to..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2169598)

VM

Victoria M.

Owner

> "It wasn’t easy to get back to the promo video I made"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2400841)

JL

John L.

Social Media Manager

> "I also love the fact of being able to choose from a large pool of different soundtracks if I so wish."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

MR

Marisa R.

President

> "bad/ terrible/ inefficient and unprofessional"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2378967)

JS

James S.

President

> "Engagements on social media accounts went up 60 times norm with first posting. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2183918)

LB

Lonny B.

CEO

> "Total waste of years with this group."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

VR

Verified Reviewer

eCommerce

> "I love the product as it is so easy for beginners to start editing the video content."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

VH

Vallence H.

Director

> "Difficult to use"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2492938)

EH

Eija H.

CEO

> "It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2444574)

VR

Verified Reviewer

Owner

> "It’s not easy to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2316381)

[View Reviews](https://www.capterra.com/p/223748/Promocom/reviews/)

## User interface

4.51 (6,217)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)

4.32 (212)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

HubSpot Marketing Hub

Top features

30/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/171840/HubSpot-Marketing/#features)

Promo.com

9/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/223748/Promocom/#features)

### Recognition

No recognitions have been awarded to HubSpot Marketing Hub

No recognitions have been awarded to Promo.com

### Deployment & support

HubSpot Marketing Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Promo.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HubSpot Marketing Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

Promo.com

-   By Promo
-   Located in Israel
-   Founded in 2012

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