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Shopify Plus vs Salesforce Commerce Cloud: Which is a better fit?

Updated on February 6th, 2025
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Summary
Key features rated by users
Features selected based on 5,367 reviews from eCommerce users.
% Fit
Missing features
Feature ratings
Credit Card Processing
NA
Electronic Payments
4.9
Data Security
4.7
Shopping Cart
4.5
Order Management
4.8
% Fit
Not enough reviews
Feature ratings
Credit Card Processing
--
Electronic Payments
4.0
Data Security
4.6
Shopping Cart
4.8
Order Management
4.3
User satisfaction
4.8
User reviews106
Ease of use
4.7
Functionality
4.6
Value for money
4.4
Customer support
4.6
4.5
User reviews56
Ease of use
4.4
Functionality
4.6
Value for money
4.3
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

We power high-growth, high-volume enterprise businesses and the world's fastest growing brands that generate $1 million+ in revenue.

We help customers of all sizes grow.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-25875570-10a7-4ef7-7076-08db7e7d2253
Phoebe M
Physiotherapist / Sports Therapist
4.0

Speaker 1: Yes, my name is John. I'm a director at Crumblebee Books, and I give Shopify Plus a four out of five stars. So, before using Shopify Plus, we were using Square, and we also had our own website, but we were having problems integrating our e-commerce with our website without having lots of other people work on that. So, Shopify Plus brought those two worlds together, so it's one unified integration that we were able to use, and it was a game changer for the business. We chose Shopify Plus because we do a lot of social media, and being able to actually sell books and things directly through our posts, that was the game changer, because now we're able to just integrate everything we do, not only online, through social media and point of sale. Shopify Plus, it took a little bit of a learning curve, because I had to learn how to set it up myself first, and then I was able to teach other people that we work with how to use it. Yeah, I had to watch some videos. They provided some learning modules online. That really helped a lot. I think early on I became overwhelmed by just how many options there were, so it was a process of setting up each different venue that we were using. So, it took a little while, but now it's really simple to keep going. I think you really need to know what your goals are before using Shopify Plus, just because there are so many different options that you have. It's really knowing your business well before you start. I think we learned along the way of the different aspects that we wanted to be able to use with Shopify Plus, but I think it would've helped if we had sat down first and really thought about what our goals were, and it would've made the process much easier and quicker to online.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Shopify Plus

Top Features
36/42
  • Credit Card Processing
  • Drag & Drop
  • Order Tracking
  • Reporting & Statistics
  • Shipping Management
  • Website Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Campaign Management
  • Catalog Management
  • Content Management
  • CRM
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Returns Management
  • Reviews Management
  • Sales Order Management
  • SEO Management
  • Shopping Cart
  • Templates
  • Third-Party Integrations
See All features
Hide eCommerce Software Features -

Salesforce Commerce Cloud

35/42
Show eCommerce Software Features +

Shopify Plus

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Salesforce Commerce Cloud

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Shopify Plus
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Salesforce Commerce Cloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Shopify Plus
  • By Shopify
  • Located in Canada
  • Founded in 2004
Salesforce Commerce Cloud
  • By Salesforce
  • Located in United States
  • Founded in 2003
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