# Compare Shopify Plus vs Easy Digital Downloads 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shopify Plus and Easy Digital Downloads based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/171845-185435/Shopify-Plus-vs-Easy-Digital-Downloads

---

# Shopify Plus vs Easy Digital Downloads Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Shopify PlusEasy Digital Downloads2/4 selected

[Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[4.7 (121)](https://www.capterra.com/p/171845/Shopify-Plus/reviews/)

[Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)[4.6 (111)](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

[## Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[4.7 (121)](https://www.capterra.com/p/171845/Shopify-Plus/reviews/)

Starting Price

$2000.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [121 reviews](#user-reviews)

Positive

116

Neutral

4

Negative

1

[## Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)[4.6 (111)](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

Starting Price

$499.50/year

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

SB

SB

Based on [111 reviews](#user-reviews)

Positive

104

Neutral

6

Negative

1

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,513 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Data Security

4.4

Electronic Payments

4.8

Order Management

4.8

Shopping Cart

4.4

64%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Data Security

4.8

Electronic Payments

NA

Order Management

4.8

Shopping Cart

5.0

User satisfaction

User satisfaction

4.7

User reviews[121](https://www.capterra.com/p/171845/Shopify-Plus/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.4

User satisfaction

4.6

User reviews[111](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$2000Per Month

-   Free version
-   Free trial

Price starts from

$499.50Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

We power high-growth, high-volume enterprise businesses and the world's fastest growing brands that generate $1 million+ in revenue.

Best for

Creators of digital products use Easy Digital Downloads in order to operate their own, customizable eCommerce site. Independent creators and small businesses are most satisfied with EDD.

## User reviews

Pros & cons

RV

Rahul V.

IT and Cybersecurity Coordinator

> "We were able to drop in our own custom checkout logic, SSO, and automated workflow without impacting perf."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6839980)

NM

Natasha M.

Controller

> "They assign you a n account manager but they really can’t help, promise you the world then move on, and give you a new person who..."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6813488)

HD

Hannah D.

Warehouse Assistant Manager

> "Shopify is a one stop shop and without it we would not be where we are today, the apps and channels that can be integrated into the..."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6794023)

AP

April P.

Senior Manager

> "We were promised support throughout to grow our store but it went away once the platform was fully set up."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6798645)

HD

Hannah D.

Warehouse Assistant Manager

> "Shopify is a one stop shop and without it we would not be where we are today, the apps and channels that can be integrated into the..."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6794023)

KM

Kristen M.

Owner

> "I can't really do what I want to in the behind the scenes things ."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6776695)

JE

Jose E.

eCommerce Manager

> "If the implementation is standard then Shopify Plus is a great option with many out of the box features and easy integrations via 3rd..."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6443658)

AP

April P.

Senior Manager

> "We have a hard time using the full value of the platform."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6798645)

VR

Verified Reviewer

Owner

> "Sometimes I make mistakes with software and it takes me a lot of time to switch to better solutions, but with Shopify I think it's a..."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6357403)

AM

Asif M.

Sales and Marketing Director

> "Customer support is slower than other e-commerce platforms, there are limitations for optimising the experiences for visitors which..."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___3667921)

VR

Verified Reviewer

Owner

> "I think it's the only and best way to get started with eCommerce business, with the number of options for the price."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6357403)

CB

Carrie B.

NutriStore Supervisor

> "I do not like that our company cannot use Shopify payments or card readers since we sell nutritional supplements."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___3729531)

JN

Joshua N.

Application Specialist

> "There are so many different applications that are on the marketplace that can enhance your store in ways you didn't imagine."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6366315)

TS

Taylor S.

Email Marketing Manager

> "We don't really use that feature because it's a little more complicated than other marketing measures we use."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___2855877)

HD

Hannah D.

Warehouse Assistant Manager

> "Shopify plus caters to the businesses unique needs and workflows."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6794023)

JR

Joanna R.

Owner

> "It is expensive."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___4219747)

BM

Brian M.

Data Analyst and IT

> "The customer support hasnt been needed often, but when it has been used, the employees have been very helpful."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6830028)

VR

Verified Reviewer

Assistant Director and Marketing Manager

> "It can be expensive to do this."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___4599434)

SM

Safia M.

Project Lead

> "You have a dedicated shopify customer success manager and can get technical help from the team."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6795335)

VR

Verified Reviewer

teacher

> "There is a considerable fee and checkout is not the most efficient."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___3277099)

AP

April P.

Senior Manager

> "There were some features that we really loved but a lot of the features we wanted, we still needed to purchase apps for."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6798645)

VR

Verified Reviewer

VP of eCommerces

> "The platform also has issues with basic data and calculations."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___2733490)

Isaac L.

Director of Sales and Business Development

> "Shopify Plus has been great for our small business."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___6867678)

VR

Verified Reviewer

VP of eCommerces

> "I've noticed that our conversion rate is often off by a significant amount. When I talked with their support team about this, I was..."

[See full review](https://www.capterra.com/p/171845/Shopify-Plus/#Capterra___2733490)

[View Reviews](https://www.capterra.com/p/171845/Shopify-Plus/reviews/)

SB

Steven B.

owner

> "Since I only sell a handful of digital products (spreadsheet templates), I wanted something simple and inexpensive, but effective."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#SoftwareAdvice___4265760)

SG

Sean G.

Founder

> "Customer service is prompt, however they are quite selective in how they respond to queries, and often seem to ignore information or requests that they don't want to answer. When..."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___2890331)

SB

Steven B.

owner

> "EDD fit the bill. When I started using it 5 years ago, it was a little buggy, but it now pretty bulletproof and has a lot more features and add-ons."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#SoftwareAdvice___4265760)

SG

Sean G.

Founder

> "Files are not protected despite what is described on EDD's website, which has the potential to lead to large decreases in revenue for your site."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___2890331)

SB

Steven B.

owner

> "Implemented customer reviews a couple of years ago, which has improved sales."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#SoftwareAdvice___4265760)

SG

Sean G.

Founder

> "Unfortunately EDD doesn't work as advertised, and all downloads sold on your site can easily be accessed for free by anyone without an account on your side."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___2890331)

BB

Brian B.

Developer

> "Just as the name goes, likewise this application is very easy to use."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___4852557)

SG

Sean G.

Founder

> "My overall experience is poor because the product does not function as advertised and leaves all your files unprotected."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___2890331)

[View Reviews](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

## User interface

[Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

4.74 (121)

[Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)

4.65 (111)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Shopify Plus

Top features

36/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/171845/Shopify-Plus/#features)

Easy Digital Downloads

15/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#features)

### Recognition

No recognitions have been awarded to Shopify Plus

No recognitions have been awarded to Easy Digital Downloads

### Deployment & support

Shopify Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Easy Digital Downloads

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shopify Plus

-   By Shopify
-   Located in Canada
-   Founded in 2004

Easy Digital Downloads

-   By Awesome Motive
-   Located in United States
-   Founded in

## Popular Comparisons

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[Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)[4.65 (111)](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

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