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Shopify Plus vs WooCommerce: Which is a better fit?

Updated on November 17th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 5,163 reviews from eCommerce users.
% Fit
Missing features
Feature ratings
Credit Card Processing
NA
Electronic Payments
4.9
Data Security
4.7
Shopping Cart
4.5
Order Management
4.8
% Fit
Missing features
Feature ratings
Credit Card Processing
NA
Electronic Payments
NA
Data Security
4.4
Shopping Cart
4.6
Order Management
4.5
User satisfaction
4.8
User reviews105
Ease of use
4.7
Functionality
4.6
Value for money
4.4
Customer support
4.6
4.5
User reviews986
Ease of use
4.3
Functionality
4.5
Value for money
4.6
Customer support
4.0
Price starts from
Monthly subscription
Free version
Free trial
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Not provided by vendor
Free version
Free trial
Best for

We power high-growth, high-volume enterprise businesses and the world's fastest growing brands that generate $1 million+ in revenue.

eCommerce platform that helps small to large sized retail outlets manage multiple customer accounts, payments, orders, inventory & store.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-25875570-10a7-4ef7-7076-08db7e7d2253
Phoebe M
Physiotherapist / Sports Therapist
4.0

Speaker 1: Yes, my name is John. I'm a director at Crumblebee Books, and I give Shopify Plus a four out of five stars. So, before using Shopify Plus, we were using Square, and we also had our own website, but we were having problems integrating our e-commerce with our website without having lots of other people work on that. So, Shopify Plus brought those two worlds together, so it's one unified integration that we were able to use, and it was a game changer for the business. We chose Shopify Plus because we do a lot of social media, and being able to actually sell books and things directly through our posts, that was the game changer, because now we're able to just integrate everything we do, not only online, through social media and point of sale. Shopify Plus, it took a little bit of a learning curve, because I had to learn how to set it up myself first, and then I was able to teach other people that we work with how to use it. Yeah, I had to watch some videos. They provided some learning modules online. That really helped a lot. I think early on I became overwhelmed by just how many options there were, so it was a process of setting up each different venue that we were using. So, it took a little while, but now it's really simple to keep going. I think you really need to know what your goals are before using Shopify Plus, just because there are so many different options that you have. It's really knowing your business well before you start. I think we learned along the way of the different aspects that we wanted to be able to use with Shopify Plus, but I think it would've helped if we had sat down first and really thought about what our goals were, and it would've made the process much easier and quicker to online.

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Michael P
Owner
5.0

Michael P.: My name is Michael. I'm a small business owner. I'm giving WooCommerce a five out of five. For more reviews, click below. Before using WooCommerce, we had just started up our business and had been doing everything by hand, all orders, just coming in directly to us. Obviously that's not sustainable as you scale up and you get more orders. WooCommerce makes it super easy to manage all your inventory and orders coming through. Super simple platform to use and has a lot of great features that can really make your small business firing on all cylinders. Love WooCommerce ... it really made my life a lot easier. We chose WooCommerce first and foremost because it integrates extremely well with the WordPress site. The site that I have for my business is made all with WordPress. It's definitely the number one platform if you are building an online shop. The features are super rich. You can do a ton of different things with WooCommerce. I like it because it's really easy to track inventory. When somebody places an order, you get an email. It shows up right in your queue. It shows exactly what they ordered and what you need to get to them. Super easy to use both on my end, as the business owner, and also integrating it into the website. It also offers a lot of third party integration. If you're using other apps and software, it's super user friendly on that front, as well as for customers who might be placing orders. The whole process just makes your business really streamlined and easy to use for online orders. Prior to having this WordPress website, I didn't have any experience with WooCommerce. A small learning curve, especially if you're trying to utilize all the different features that you can have with WooCommerce. However, very simple to get started, especially if you just want to create a basic online store. Really easy to get going with it. As you get into it more, you may need to do a little bit of research here and there, or get some help from the WooCommerce team, which is very friendly and quick with responses, but nothing too crazy to get going with it. Again, just very easy, very simple overall. I would highly recommend WooCommerce for anybody who has an online store or wants an online store, especially if you have a WordPress website. This thing is definitely made to work extremely well with WordPress. If you have a WordPress website, definitely going to go ahead and say that you need to have WooCommerce as your main hub for online orders and for your store. I wouldn't hesitate at all. I would definitely recommend getting it going. It's super easy to use and can pretty much do everything you might need to get your online business going.

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User interface
171845 video thumbnail}
1 Video
No videos provided by vendor
171845
4 screenshots
225601
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Shopify Plus

Top Features
36/42
  • Credit Card Processing
  • Drag & Drop
  • Order Tracking
  • Reporting & Statistics
  • Shipping Management
  • Website Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Campaign Management
  • Catalog Management
  • Content Management
  • CRM
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Returns Management
  • Reviews Management
  • Sales Order Management
  • SEO Management
  • Shopping Cart
  • Templates
  • Third-Party Integrations
See All features
Hide eCommerce Software Features -

WooCommerce

17/42
Show eCommerce Software Features +
Shopify Plus
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WooCommerce
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Shopify Plus
  • By Shopify
  • Located in Canada
  • Founded in 2004
WooCommerce
  • By Automattic
  • Located in United States
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