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Magic Minutes vs Webex Suite: Which is a better fit?

Updated on December 4th, 2024
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Summary
Key features rated by users
Features selected based on 8,928 reviews from Meeting users.
% Fit
Missing features
Not enough reviews
Feature ratings
Single Sign On
NA
Minutes Management
--
Communication Management
NA
Screen Sharing
NA
Video Conferencing
NA
% Fit
Missing features
Feature ratings
Single Sign On
4.1
Minutes Management
NA
Communication Management
4.4
Screen Sharing
4.5
Video Conferencing
4.6
User satisfaction
4.8
User reviews50
Ease of use
4.5
Functionality
4.6
Value for money
4.9
Customer support
4.9
4.4
User reviews7,388
Ease of use
4.3
Functionality
4.3
Value for money
4.2
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

For people who use meetings to drive progress (board meetings, project meetings, department reviews, committee meetings) and who want to get more actions completed and save time on meeting admin.

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-80139bfe-d94a-40f9-2593-08dbfc37a66e
Diane Wendy H
Founder & CEO
4.0

Diane: Hi, I'm Diane. I'm the founder of PreQualified Mates, and I give Webex a four out of five. I have used virtually every application that preceded Webex, including GoTo Meeting. I was an early adopter of Webex, I've used them all. I have hosted thousands of web-based meetings, so name it, I have used it. We used Webex for PreQualified Mates because of my experience with everything that preceded it, and the state of Webex at that time. I'd only used Webex for B2B, and we were using it in a B2C application. The other reason that I chose Webex at that time was that Zoom was really immature, and the real business model at that time was actually storage, which might be a surprise to most people, but what really appealed to me with Webex is that you had the ability to locally store and control your data. You didn't have to store your data on a data farm and pay for storage offsite unless you chose to do so. As I said, when we launched PreQualified Mates, we were using Webex for internal use, interviewing our clients and prospective clients. And it was actually really challenging, not because of Webex per se, but we were using it in a B2C environment. Hence, when we would prep our prospective clients in advance to confirm that they had a platform hardware to launch a Webex session, it was so challenging because it turned out that a lot of people's own personal computers are really old and obsolete. So it was a real struggle, really painful, and we spent an inordinate amount of time doing the troubleshooting, which really was not at all the fault of Webex. It was that the clients were using really old equipment, and it was really important to us to record the data. So at the time, it was using FaceTime or something, or Skype was an inadequate alternative, and Zoom was too immature at that time to be considered as an alternative. So, it was very challenging, and I've used Webex for so many years. I have tons of war wounds from what it was like in the early versions, which is nothing like it is today, which is easy-peasy. But going back, there were some challenges, but the challenges we had with my company per se, were really the challenges of a B2C environment, which was not my prior experience, which was all B2B and more on an enterprise level. I'd suggest that you review the licensing and forecast your requirements pretty clearly. Make sure you understand what it's like to add additional users and so forth. I'd also suggest you do research on backgrounds and environments. I've written a great blog on it, for example, but there's all sorts of really good material to that end, and I personally like real environments versus the faux screens, but other than that, just do your due diligence on the front end.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Action Item Tracking
388
Important

Magic Minutes

19/39
  • Annotations
  • Breakout Rooms
  • Calendar Sync
  • Collaboration Tools
  • Communication Management
  • HD Audio/Video
  • Host Controls
  • Live Chat
  • Lock Meetings
  • Mobile Access
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
  • Recording
  • Screen Sharing
  • Single Sign On
  • Surveys & Feedback
  • Video Conferencing
  • Video Layouts/Views
  • Virtual Backgrounds
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Agenda Management
  • Attendee Management
  • Customizable Branding
  • Document Management
  • File Sharing
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Minutes Management
  • Notes Management
  • Reminders
  • Reporting/Analytics
  • Scheduling
  • Task Management
  • Third-Party Integrations
  • User Management
See All features
Hide Meeting Software Features -

Webex Suite

Top Features
36/39
Show Meeting Software Features +
Magic Minutes
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Webex Suite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Magic Minutes
  • By Magic Minutes
  • Located in United Kingdom
  • Founded in 2016
Webex Suite
  • By Cisco
  • Located in United States
  • Founded in 2010
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