# Compare IDrive vs Carbonite 2026 | Capterra > Unsure of what to choose? Check Capterra to compare IDrive and Carbonite based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/171884-223152/IDrive-vs-Carbonite --- # IDrive vs Carbonite Features and Cost Comparison Last updated April 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IDriveCarbonite2/4 selected [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) [## IDrive](https://www.capterra.com/p/171884/IDrive/)[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,200 reviews](#user-reviews) Positive 1,114 Neutral 50 Negative 36 [## Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) Starting Price $4.92/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment L. Based on [172 reviews](#user-reviews) Positive 142 Neutral 17 Negative 13 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 6,144 reviews from backup software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 100%Fit High performer Feature ratings Cloud Backup 4.7 Backup Scheduling 4.7 Encryption 4.7 Incremental Backup 4.7 Backup and Recovery 4.7 80%Fit Feature ratings Cloud Backup 4.3 Backup Scheduling 4.5 Encryption 4.4 Incremental Backup 4.3 Backup and Recovery 4.4 User satisfaction User satisfaction 4.6 User reviews[1,200](https://www.capterra.com/p/171884/IDrive/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.7 Customer support 4.5 User satisfaction 4.3 User reviews[172](https://www.capterra.com/p/223152/Carbonite/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $4.92Flat Rate, Per Month - Free version - Free trial Best for Best for Consumer, SMB, Enterprise Best for Designed for businesses of all sizes, a data protection solution that helps with supporting FERPA, GLBA & HIPAA, centralizing admin controls, creating backup for applications, reporting storage. ## User reviews Pros & cons GS Gabriel S. Sound Designer and Composer > "I prefer this over Dropbox or Google Drive because I don't have to work on a specific folder for it to backup, I just organize my files the way I need and..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6453234) JE Jamie E. Analyst > "The main frustration is that Google Photos cannot be backed up directly, so the photos need to be downloaded to the PC first and then included in the..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___7056644) JJ John J. Technician > "I love its comprehensive backup options, including entire system images, and the ability to sync across all my devices." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6422934) VR Verified Reviewer Senior Power Electronics Engineer > "The lack of transparency regarding billing and plan changes is unacceptable." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___7122870) JJ John J. Technician > "Security features like encryption and two-factor authentication give me peace of mind, and while initial backup speeds could be faster, IDrive's overall..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6422934) JM Joonas M. Photographer > "The Cloud Drive is not a virtual drive (there is no way to offload files to the cloud to save on local storage space." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6588803) GS Gabriel S. Sound Designer and Composer > "The ability to access your files anywhere has really helped me not only when I'm missing something when I travel but also when working with 2 or more..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6453234) VR Verified Reviewer Senior Power Electronics Engineer > "I have been double-charged—once for my agreed monthly service and again for a full year without my consent." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___7122870) AB Anthony B. Other > "Have been using it for a year now, just about to renew as it fulfills all my needs to back up both complete PC images and also selected data folder from..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6658392) BK Bogdan K. Photographer > "Worst part is, that I wanted to share a file, it then sends a OPT code in order to recognize the device I’m using in this case laptop, that I ALWAYS use.." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6476040) PL Petr L. Artist > "Looks like offering possible making connections many other storages services." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___7053373) PO PATRICK O. consultant > "They give you a certain amount of space, and I went 5% over (yes, FIVE PERCENT), and they started charging $55 a month to my credit card." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6685996) OM Omar M. Engineer > "IDrive provides reliable backup options and offers peace of mind for securing my data. While there are minor areas for improvement, the service has met my..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6645576) AF Alexandre F. Filmmaker and Media Producer > "Uploads of large files, such as videos, take a long time to upload and sometimes the percentage doesn't go up after a long time." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6617070) AD Andre D. Product Owner > "Great for Long-Term Backups that do not require constant access, and you can trust your data is safe in case your disk burns." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6356274) VR Verified Reviewer Personal > "They sent a hard disk to copy the files, but the hard disk is not working properly and causing connection issues." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6599233) DB Diego B. Freelancer > "My experience so far has been very positive, as the tool perfectly meets my needs, which is to perform backups and maintain a document history, similar to..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6714163) JB John B. Director > "I do not like the way it displays files AND folders all together in the mobile client." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6319017) TS Tyrone S. GSR > "So far everything has worked smoothly and I know that I can always backup another device (e.g.,, my work computer) on my same account as long as I'm below..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6515408) BH Ben H. User > "Following the instructions for Linux installation on their website just gives me an "installation failed" error in the terminal." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6623798) SM Santiago M. President > "It is simple to set-up, pricing for 5TB backup is affordable, I was able to add ALL my devices including, Laptops, Phones and iPads" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6559899) MK Madhan K. AGM > "Not able to remove the saved credit card and remove auto renew option." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6607689) DG David G. Manager > "I really apprecaited the price charged for the larger storage size, and the fact that they will mail you out a physical hard drive to upload all your stuff..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6332110) GM Gabriel M. Owner > "The Backup and Cloud Drive features are a bit confusing and could honestly be combined into a single drag and drop with an option to set which folders and..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4868037) IG ŽIlvinas G. Personal use > "Simple yet secure user interface with all the functions needed for multiple computers and devices backup, cloud drive, and more." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6528825) MS Malcolm S. Accounting Manager > "Their FAQs need to be updated and doing this will save them having to explain why features appear not to be working." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6653135) JV Jay V. IT consultant > "It works great, except that in my case, my network upload speed is slow so the backup would take a long time. If you have a fast network, you will be fine." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6384250) BF Brad F. Professor > "Very little useful information in the "documentation" about strategies for selecting include/exclude folders, continuous vs schedule backup, full system..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6195670) NE NICHOLAS E. transport manager > "its simple and swift setup means we were secure the day after purchase with an overnight backup and ongoing schedule." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6326702) LS Luc S. CEO > "I wasn’t able to backup everything from my hard drive, but it was faulty so it could be me the problem" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6341499) HL Haixun L. Development Expert > "It ensures cost-effectiveness, making it a practical choice for those seeking reliability, functionality, and efficiency within a reasonable budget." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6682180) BT Ben T. Director > "The back-ups fail every time and completely eat up my broadband connection despite tweaking the 'throttle' feature in the app. Despite being in regular..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6281527) Jed F. None > "The software installed easily and allowed for an intuitive backup setup followed by a backup of my entire system." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6664412) GS Grant S. Using in pvt capacity > "Very slow upload speed (~2.5MB/s) on a 200mbps fibre line." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6303760) PB Philip B. Financial Planner > "I was needing to get a good backup for a usb drive of photos and Idrive completed the backup with no errors." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6397847) EM Elijah M. General Manager > "The initial set up, as I am using linux was less than pleasurable, and I would like a GUI option in linux" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6400493) JLH José Luis H. Sys Admin > "IDrive offers an affordable and secure backup system, featuring military-grade AES 256-bit encryption and the option for a private encryption key." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6277474) DR DIANE R. retired > "I am having difficulty understanding if iDrive is backing up everything and also how to add it to all my devices. " [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6384698) TK Theo K. writer > "efficient, error-free data transfer, allows me to access data from remote locations and not have to worry about storage on external hard drives that can be..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6116783) WT Wasek T. IT Support Supervisor > "There have been times where scheduled backups have failed." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6869095) CZ Chris Z. myself > "Also, the fact that IDrive does not require backing up frequently to retain backups is a nice feature." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6457456) PT Philip T. NA > "I found it difficult to compare apples to apples or even to determine whether what was on offer was actually apples in the first place." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6690045) MG Mike G. Systems Administrator > "Having the option of Cloud and local backup is key for gives me the safety of off-site backup and the ease of quickly restoring from a local backup." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4907525) CR Chauntelle R. Business Manager > "Backups fail sometimes, saying there are no new files, when there are." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6442298) SS Stefano S. Owner > "THe unique feature that idrive have is the privat cryptographic that ensure not all that your data are secured but that just you can access your own data" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___5023113) IW Ian W. jack of all trades > "A little slow to upload, but then I am shifting TB of data to get the backup setup" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6574102) HH Holly H. Storyboard Artist > "iDrive is MUCH cheaper, more efficient, you can backup unlimited computers, and all I did was select what drives on my computers I needed to backup and it..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6228238) VR Verified Reviewer Personal > "Failed all the times and the drive files did not copy." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6599233) MK Mehmet K. Lawyer > "Cross-device management tool, the possibility to manage encryption keys, fast upload rate and simplicity of the user-interface really made my life..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4913392) RP Ranjit P. None > "Upload reverts to WiFi which is not as fast." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6315110) TY Tina Y. Owner > "Encryption and security mean the most to me and I know my personal and business information will not be leaked all over the Web." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6319868) DV Diane V. Retired. Home use. > "I have a problem with "files failed to backup" and don't know how to fix." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6488614) SF Stephen F. Software Engineer > "The cloud based storage is relatively inexpensive for the amount provided, and provides the capability for compressed and encrypted backups. " [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4798859) BR Ben R. Chief bottle washer > "Setting up external hard drive for backup was a little confusing." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6654619) RR Robert R. CEO > "iDrive pricing was unbeatable, and the ability to make my initial data backup with their Express Backup service was super convenient and no added cost." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4984080) BR Briony R. NA > "there is no auto-resume upon restart, only a message that the backup has failed, and then a wait until the next scheduled backup unless you manually resume" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6036609) NK Nik K. Photographer > "The ability to backup your internal/external drive or SD card is great!" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6448728) VR Verified Reviewer Self > "Auto backup function doesn't work properly" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6657161) BD Bas D. CTO > "I picked iDrive over competitors because it has good support for Linux backups, and I wanted to backup a server that contains a lot of personal data." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4867963) BR Briony R. NA > "I suspect the downsides are a case of 'you get what you pay for', but as long as my data is reliably stored somewhere, it's hard to complain too much about..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6036609) KC Kimberly C. Certified Online Business Manager > "I love that it backs up everything automatically - PC, laptop, smartphone, and tablet." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6612105) MF Mitch F. Administrative Director > "The interface needs a massive UX interface and is not easy to navigate." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6362603) MB Mark B. COO > "IDrive is an exceptional online backup solution that offers unbeatable features, robust security, and exceptional customer support." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6076260) AI Alan I. Manager > "Cloud backup is not functioning and support is very unresponsive" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6348498) RL Rockwood L. Director Telesales > "Easy to use...moderately priced...great Tech Support...Easy to back-up your entire Desktop, including all operating programs, Photos, C-Drive, all..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6301953) LM Luis M. Director > "It's not possible to use the service when uploading is slow." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6652933) RL Roger L. None > "IDrive is at the top of the list, and I especially appreciated the Express Upload option." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6501836) DR Darren R. Owner > "Didn’t like the auto backup feature as I don’t want to back up all my phone and PC, only files I choose to upload to the cloud drive." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4868439) CF Curt F. Sr Cyber Security Engineer > "iDrive is great to save important photos, videos and documents." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6312524) DR David R. Instructor > "Desktop app options not always intuitive to use; have been unable to sort out differences between cloud and local backup results despite messages to..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4797296) RS Randy S. Systems Administrator > "The biggest thing I have come across is during the initial computer backup it will continue where it was after a reboot." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6396273) HH Holly H. Storyboard Artist > "I'm a digital artist and it's essential that I use an online backup for my work, as I'd lose everything if my backup failed, was somehow destroyed, etc." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6228238) Scott J. Consultant > "Competitive pricing, relatively easy to set up, mostly user-friendly platform, can back up multiple PCs with one account, excellent customer support" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6302075) RP Ranjit P. None > "I have throttled uplad to 80%, 50% then 25% and it still happens." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6315110) MD Mark D. Home user > "Very clean interface and fast upload and download speeds from Synology NAS" [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6470203) RZ Ran Z. Senior Motion Designer > "The backup folder takes up space on my PC; it'd be better if it didn't contribute to local storage usage." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6058266) BK Bill K. Writer Editor Author Speaker > "Price was in line with other alternatives. And when i had problems with scheduled backup (on my end, not problems with iDrive software), the customer..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6225317) NG Nicolas G. Student > "This slow speed may be a problem for the initial backup in a company enviroment, as data is updating permanently." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___6170689) MAB Miguel Angel B. Music Teacher > "Solved what I needed which was quick formatting my hard drives, then I see how easy is to keep all my musical and teaching videos in the cloud without..." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4945625) Tony M. Managing Director > "I felt the backup was very slow, given the relatively small size of the files I transferred, but this may just be a feature of my broadband provider." [See full review](https://www.capterra.com/p/171884/IDrive/#Capterra___4905192) [View Reviews](https://www.capterra.com/p/171884/IDrive/reviews/) L Luke .. Director of Technology > "Carbonite consistently backs-up our end-user Apple and Windows machines– which is exactly what we need it to do." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6850123) SB Sunaina B. Director of Operations > "The keep having an increase in price and have gotten no new features." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6740155) L Luke .. Director of Technology > "Recent software and portal updates have greatly improved the consistency of our backups as well as the ease of..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6850123) CD Catherine D. lawyer > "Recovering one or two files at a time was not intuitive and took a bit of time to sort out." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6196126) SM Scott M. IT Lead > "We started with mostly desktops and have transitioned to mostly mobile computers without issue." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6719259) VS Vassili S. Owner > "Storage from Carbonite is costly, if you need to backup a lot of data it may not be the best solution" [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4250811) PD Peejay D. Business Development Representative > "Can easily restore files even when infected with viruses" [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6279524) PD Peejay D. Business Development Representative > "More expensive as compare to its counterparts" [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6279524) SS Sarah S. Diretor of Creative Content > "If Carbonite changed those two factors I mentioned as cons, I would feel way more confident recommending them to friends..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) SS Sarah S. Diretor of Creative Content > "I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) Andrei P. Data Scientist > "It has good functionality on all the basics features." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4340640) VR Verified Reviewer Contract Manager > "I didn' see it as I was caught up getting everything back on line. But my real problem with carbonite is this 30 day policy..." [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119) PB Paul B. IT > "seems to process files quickly, customer support was adequate" [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3654070) VR Verified Reviewer Contract Manager > "computers are being hacked every day and a company that cant hold on to your data during replacements etc is not customer..." [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119) SS Sarah S. Diretor of Creative Content > "The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) SS Sue S. Payroll specialist > "The initial set up to backup all our files took forever to complete and it affected the use of the computer while it was..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927) Andrew L. Experienced IT Administrator > "Once setup it is hands off and if you need to do a restore it is easy to do." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3933442) SS Sue S. Payroll specialist > "Sometimes it had glitches which required that I had to uninstall and reinstall product to get it working again." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927) EG Elwood G. Independent Financial Adviser > "It backed up my computer easily and ai like the fact that it does the backup easily withoy my having to do anything." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2959084) LR Lori R. Owner > "It's a little more expensive than some of the others." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4224872) VR Verified Reviewer Software Engineer > "Easy to use, with strong encryption and security." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3572715) TH Tim H. Founder > "Service fails constantly\*" [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___4494318) Andrei P. Data Scientist > "I do recommend it for most users, since in most cases you don't need many of them." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4340640) AK Angelica K. Owner > "It did not work well for us to be able to access files when needed." [See full review](https://www.capterra.com/p/223152/Carbonite/#SoftwareAdvice___3284700) SS Sarah S. Diretor of Creative Content > "So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) SS Sue S. Payroll specialist > "I did not like not having the ability to file share. " [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927) SS Sarah S. Diretor of Creative Content > "I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) MN Mike N. IT Administrator > "The few times that I have had to restore a file or several files were just a minor inconvenience compare to recreating the..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2572117) MS Matthew S. owner > "A few times, I have needed to do either a file restore or a complete system restore and you are happy you have Carbonite..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2280626) PR Paula R. doctor > "I tried to find the phone number to speak to a person and it was near to impossible to find." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2423264) SS Sarah S. Diretor of Creative Content > "He said he uses it with a number of clients with good results." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) VR Verified Reviewer Contract Manager > "I didn't expect this type of service." [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119) AM Adam M. IT Manager > "The service that carbonite provides is invaluable. If you don't have your computer files backed up in a remote location ..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2437246) MS Michael S. Director of Research > "the only thing i don't like about the software is the price." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2209864) [View Reviews](https://www.capterra.com/p/223152/Carbonite/reviews/) ## User interface 4.58 (1,200) [Carbonite](https://www.capterra.com/p/223152/Carbonite/) 4.25 (172) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important IDrive Top features 32/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Archiving & Retention - Audit Management - Automated Scheduling - Automatic Backup - Backup and Recovery - Backup Log - Backup Scheduling - Cloud Backup - Compliance Management - Compression - Continuous Backup - Data Migration - Data Recovery - Data Replication - Data Storage Management - Data Synchronization - Data Visualization - Disaster Recovery - Document Storage - Duplicate Detection - Email Alerts - Encryption - File Management - Generative AI - HIPAA Compliant - Incremental Backup - Local Server Options - Monitoring - Policy Management - Remote Access/Control - Remote Monitoring & Management - Remote Server Options - Reporting & Statistics - Resource Management - Role-Based Permissions - Scheduled/Automated Reports - Secure Data Storage - Self Service Portal - SSL Security - Status Tracking - Task Scheduling - Third-Party Integrations - Two-Factor Authentication [See all features](https://www.capterra.com/p/171884/IDrive/#features) Carbonite 21/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Archiving & Retention - Audit Management - Automated Scheduling - Automatic Backup - Backup and Recovery - Backup Log - Backup Scheduling - Cloud Backup - Compliance Management - Compression - Continuous Backup - Data Migration - Data Recovery - Data Replication - Data Storage Management - Data Synchronization - Data Visualization - Disaster Recovery - Document Storage - Duplicate Detection - Email Alerts - Encryption - File Management - Generative AI - HIPAA Compliant - Incremental Backup - Local Server Options - Monitoring - Policy Management - Remote Access/Control - Remote Monitoring & Management - Remote Server Options - Reporting & Statistics - Resource Management - Role-Based Permissions - Scheduled/Automated Reports - Secure Data Storage - Self Service Portal - SSL Security - Status Tracking - Task Scheduling - Third-Party Integrations - Two-Factor Authentication [See all features](https://www.capterra.com/p/223152/Carbonite/#features) ### Recognition IDrive is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Cloud StorageSoftware (2024)  Best Value Cloud StorageSoftware (2022)  No recognitions have been awarded to Carbonite ### Deployment & support IDrive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carbonite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details IDrive - By IDrive - Located in United States - Founded in Carbonite - By OpenText - Located in Canada - Founded in 2004 ## Popular Comparisons [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) vs [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/)[4.83 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) $0 Price Contact vendor for pricing 4.5 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/171884-265572/IDrive-vs-Salesforce-Backup) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (368)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) $4.92/month Price Contact vendor for pricing 4.2 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-223152/Backup-and-Recovery-vs-Carbonite) [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (368)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) $0 Price Contact vendor for pricing 4.5 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-171884/Backup-and-Recovery-vs-IDrive) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/) $4.92/month Price $99one time 4.2 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/161328-223152/NAKIVO-vs-Carbonite) [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) vs [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/) $0 Price $99one time 4.5 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/161328-171884/NAKIVO-vs-IDrive) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $4.92/month Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-223152/NinjaOne-vs-Carbonite) [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) vs [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.com/p/155742/CloudAlly/)[4.68 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) $0 Price Contact vendor for pricing 4.5 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/155742-171884/CloudAlly-vs-IDrive) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[4.71 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) $4.92/month Price $6/month 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/155180-223152/Backblaze-for-Business-vs-Carbonite) [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) vs [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[4.71 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) $0 Price $6/month 4.5 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/155180-171884/Backblaze-for-Business-vs-IDrive) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[4.43 (217)](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/reviews/) $4.92/month Price Contact vendor for pricing 4.2 Features 4.4 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/223152-237140/Carbonite-vs-Acronis-Cyber-Protect) [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) vs [SqlBak](https://www.capterra.com/p/227840/SqlBak/)[4.84 (44)](https://www.capterra.com/p/227840/SqlBak/reviews/) $0 Price $6/month 4.5 Features 4.7 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/171884-227840/IDrive-vs-SqlBak) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [CrashPlan](https://www.capterra.com/p/145112/CrashPlan/)[4.45 (249)](https://www.capterra.com/p/145112/CrashPlan/reviews/) $4.92/month Price $88/year 4.2 Features 4.3 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/145112-223152/CrashPlan-vs-Carbonite)