# Mural Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mural Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/compare/171956-203471/Mural-vs-Jamboard --- # Mural Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mural ## What is Mural? Give your team the chance to make exceptional work with Mural, the only intuitive digital whiteboard solution that facilitates the most collaborative and innovative hybrid and remote teamwork. Mural provides a platform for product strategy and planning, the facilitation of immersive workshops using agile and design thinking methodologies, sales and consulting engagements, and research and design. ## What is Mural used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Whiteboard](https://www.capterra.com/whiteboard-software/)[Idea Management](https://www.capterra.com/idea-management-software/) Overall rating Based on 135 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 1% Starting price $12 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mural?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mural.co&name=Mural) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mural 4.5 (135) VS. [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $12 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (135) Ease Of Use 4.6 (10,908) Value For Money 4.2 (80) Value For Money 4.5 (6,658) Customer Service 4.4 (67) Customer Service 4.4 (6,409) ## Mural alternatives [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month [4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [View all alternatives](https://www.capterra.com/p/171956/Mural/alternatives/) ## Who uses Mural? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.5 (44) 77.27% of 44 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Brainstorming 4.9 (29) 72.41% of 29 reviewers that rated this feature as important or highly important Group collaboration to solve ideas in a productive and concentrated manner. Task Management 4.3 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Ideation 4.7 (19) 84.21% of 19 reviewers that rated this feature as important or highly important The creation, development, and sharing of potentially innovative new ideas Digital Canvas 4.6 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Canvas that can be used to create and collaborate in person and online. File Sharing 4.5 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Mural 57 features Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Group collaboration to solve ideas in a productive and concentrated manner. Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. Canvas that can be used to create and collaborate in person and online. Online forums/groups where users can ask questions, share ideas, best practices, etc. Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Diagram that represents an algorithm, workflow, or process Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued The creation, development, and sharing of potentially innovative new ideas Process of developing, planning, managing, and executing new ideas or innovations Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Manage the process of planning and scheduling meetings, including agenda creation Diagram used to organize information in a hierarchical way to show relationships Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location Ability to handle several projects simultaneously Share and present designs Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Estimate or forecast of a future scenario based on the study of present trends Preview and make real-time changes in the web content Receive system updates as soon as any changes are made Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches Create, draw, and annotate graphical content directly within the software application At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design, and visually represent processes within the software Allows multiple users to simultaneously annotate on a digital whiteboard Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (135) 4.4 Based on 135 reviews ## Pricing Value for money 4.2 (80) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/171956/Mural/pricing/) Team+ $12.00 Per User,Per Month It includes: - In-App Chat and Email Support - Pay Online by Credit Card Only - Unlimited murals in your workspace - Privacy control for rooms and murals - Overage allowance Business $17.99 Per User,Per Month It includes: - Advanced Integrations - Collaboration - Custom Templates - Expert-Guided Onboarding - Full Template Library - Priority Support - Privacy Control - SAML Single Sign-on (SSO) - Flexible payment options - Unlimited guests Value for money 4.2 (80) 4.2 Based on 80 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (67) 4.4 Based on 67 reviews ## User reviews Overall rating 4.5 Based on 135 reviews Filter by rating 5(85) 4(41) 3(7) 2(1) 1(1) Mentioned topic Sorted by most recent BZ Becky Z. Analyst International Trade and Development ### "Beautiful and powerful - if you're practiced" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 23, 2025 Overall I find Mural better than its competitors and powerful for engaging and productive brainstorming sessions and workshops. Pros I can make my board look very aesthetically pleasing and aligned with our brand colours. I also really like being able to paste .svg files into the board to be infinitely zoomable. I use it to paste google slides that are needed for reference. The voting session feature is also excellent for making decisions during a live workshop. Cons Users find it difficult to navigate, particularly older folks. Sometimes during workshops, users move objects that are not meant to be moved and I have to re-arrange. I know there is an option to lock objects but then people can't edit/add text to the object. I would like to be able to lock an object so it can't be moved but can still be edited. Alternatives considered [Miro](https://www.capterra.com/p/128955/Miro/) Reasons for choosing Mural It had more features and more customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Customer support Information Technology and Services ### "Mural review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 11, 2025 Pros The digital whiteboard provided by Mural is a multi-functional tool for collaboration and brainstorming. Can be used by small and large groups, edit in real time and include media files. Cons There are no obvious cons to me. Mural has room for improvement, but the tool is consistently improving. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sharon H. Technical Writer Health, Wellness and Fitness ### "Constantly Moving Functions/Menu Items Around" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 21, 2025 I would normally give five stars, but you guys keep moving functions and menu items around, which is BAD DESIGN. Stop doing that. Pros Mural is awesome and mostly user friendly. Cons They dev team constantly changes things. I train people in my org on how to use Mural, so I notice that things I have taught are now WRONG. Example: Changing canvas color used to be right-click from the canvas. Now it's in the drop down menu next to the drawing name. WHY? How did that change help users? Spoiler: It did not. Stop moving things around. Leave that type of behavior to Microsoft. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) The company still uses Visio for final product and Mural for drafting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mor L. Senior Presales Engineer Information Technology and Services ### "Makes the whiteboard a central hub for planning and representing achievements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2024 Mural has enhanced the value of the whiteboard in simplifying the workflow, enabling us to integrate it into all our meetings to document all its outputs. Pros Mural added life to the whiteboards, making them interactive and more expansive. I loved the ease of reviewing with Mural, all participants can enter their ideas and they are easily linked more than once until we reach the path that everyone agrees on. I loved Mural’s efficiency in documentation, as it records all the times of modifications and who made them with all efficiency. It is great that Mural simplifies the layout of the boards, with many options for font style and size, arrows, text spaces. I loved the ease of inserting images and charts in the required size within the same board. The connection to data sources is direct and easy, and allows us to keep the boards updated continuously. The templates are more than wonderful, and allow us to create many boards and charts and include them in reports or presentations with ease. Cons I cannot hate any feature of Mural, its constant real-time notifications enhance the speed of response. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Marc T. Senior Consultant Food & Beverages ### "Much more than just a digital whiteboard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2024 I use Mural daily with several teams to collaborate, plan, share, and track our work. I love the increasing integration with tools such as JIRA. Pros User centric design made with customer usage in mind Cons How difficult it is to get our IT department to understand that this is much more than a digital whiteboard like inferior products such as MS Whiteboard Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kim G. Performance Marketing Manager Health, Wellness and Fitness ### "Mural makes remote brainstorming sessions even more fun than in-person" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 6, 2024 Pros Mural makes brainstorming sessions very fun. Which is especially important for teams that mostly work from home. Cons It takes some time to master Mural to use its full potential. Switched from [Miro](https://www.capterra.com/p/128955/Miro/) Mural offers more features for the same price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Melissa Z. HCD Instructor Design ### "Couldn't work without it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2024 I couldn't imagine my remote work without it. It truly enables everyone to have a voice and contribute in a meaningful way. I feel like becoming an expert user has transformed my daily work and my contribution to my team. It's seen as a valued skill that has supported my growth. Pros I like the flexibility of the tool to manage my own work, collaborate, or facilitate workshops / sessions. The tool is always evolving and I enjoy trying expanded features and how easy it is to support onboarding others. Cons I wish Mural would pass 508 accessibility standards so that I could make a better case for adoption across my organization in the federal sector. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Mechanical PQE Electrical/Electronic Manufacturing ### "Mural is great for idea generation and share" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 1, 2024 Pros I do a lot of idea generation for patenting purposes. This requires sharing of data and good note taking tool. Mural is really helpful as a blank whiteboard to start on an idea from scratch. the real-time updated from the users makes it really useful to use it during an online group call. Cons Sometimes I have to zoom in quite a bit to look at some of the documents we worked on. It's more like Prezi presentation tool. It give me a headache from time to time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jigyasa K. SAP Consultant Information Technology and Services ### "Mural : The Great Presentation Board" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 27, 2024 Overall it's great tool and this can be used in more capacity , not only presentation.I had great time working on it. Pros I was introduced to Mural by our organisation 's Germany Team. It is great tool in my point of view. We used mural board as only source for our workshops. Mural have so many great features. You can put so much altogether in one place. Zoom in and zoom out at whole canvas. It is interactive with its tables, graphs, features images, icons etc. We can link our files, PPT etc in here. We created interactive timelines on the board. It's easy to use for new users as well. It also have presentation mode which helps during presentation. Best thing is sticky notes which can be put as feedback and honest reviews by the audience. I loved using this tool and I will keep using it in our coming projects. Cons However, I loved this tool but sometimes tables are not that friendly while we are presenting and want to add something. We faced this issues while our presentations. Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) This project was in collaboration with Germany team and it was suggested by them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Junior T. Analyste logiciel Human Resources ### "Pour un travail créatif en équipe." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2024 Pros Les aspects que j’ai le plus sur Mural sont entre d’autres: le fait qu’il permet de travailler en équipe sur des projets de manière créative et interactive, le fait qu’il offre une variété d’outils et de fonctionnalités pour partager des idées en équipe. Cons Le seul inconvénient est au niveau de la compatibilité avec d’autres applications. Switched from [Miro](https://www.capterra.com/p/128955/Miro/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171956/Mural/reviews/) Popular comparisons [Microsoft Teams vs Mural](https://www.capterra.com/compare/168668-171956/Microsoft-Teams-vs-Mural)[Google Workspace vs Mural](https://www.capterra.com/compare/171956-247901/Mural-vs-Google-Workspace)[Slack vs Mural](https://www.capterra.com/compare/135003-171956/Slack-vs-Mural)[Zoom Workplace vs Mural](https://www.capterra.com/compare/144037-171956/Zoom-Video-Conferencing-vs-Mural)[Asana vs Mural](https://www.capterra.com/compare/171956-184581/Mural-vs-Asana-PM)[Miro vs Mural](https://www.capterra.com/compare/128955-171956/Miro-vs-Mural)[Microsoft 365 vs Mural](https://www.capterra.com/compare/171956-227157/Mural-vs-Microsoft-365)[Trello vs Mural](https://www.capterra.com/compare/171956-211559/Mural-vs-Trello)[OneDrive vs Mural](https://www.capterra.com/compare/161304-171956/OneDrive-vs-Mural)[Basecamp vs Mural](https://www.capterra.com/compare/56808-171956/Basecamp-vs-Mural) [Confluence vs Mural](https://www.capterra.com/compare/136446-171956/Confluence-vs-Mural)[ClickUp vs Mural](https://www.capterra.com/compare/158833-171956/ClickUp-vs-Mural)[Dropbox Business vs Mural](https://www.capterra.com/compare/143068-171956/Dropbox-Business-vs-Mural)[Freelo vs Mural](https://www.capterra.com/compare/168910-171956/Freelo-vs-Mural)[TeamViewer ONE vs Mural](https://www.capterra.com/compare/171956-194565/Mural-vs-TeamViewer)[monday.com vs Mural](https://www.capterra.com/compare/147657-171956/monday-com-vs-Mural)[Wrike vs Mural](https://www.capterra.com/compare/76113-171956/Wrike-vs-Mural)[Notion vs Mural](https://www.capterra.com/compare/171956-186596/Mural-vs-Notion)[Smartsheet vs Mural](https://www.capterra.com/compare/79104-171956/Smartsheet-vs-Mural)[Figma vs Mural](https://www.capterra.com/compare/171956-175027/Mural-vs-Figma)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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