# Givebutter vs Zeffy: Features and Cost Comparison 2026 | Capterra > Givebutter vs Zeffy: Which fundraising tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/172048-220131/Givebutter-vs-Zeffy --- # Givebutter vs Zeffy Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZeffyGivebutter2/4 selected [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.8 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) [## Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.8 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) [## Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 5 Functionality 4.6 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment JS Based on [871 reviews](https://www.capterra.com/p/172048/Givebutter/reviews/) Positive 849 Neutral 13 Negative 9 Positive 849 Neutral 13 Negative 9 Reviews Sentiment Based on [479 reviews](https://www.capterra.com/p/220131/Zeffy/reviews/) Positive 472 Neutral 2 Negative 5 Positive 472 Neutral 2 Negative 5 Best for (according to reviews) - **Business size**: Small businesses account for 825 reviews, representing 96% of feedback, showing widespread use among smaller organizations. - **Industry**: Non-profit organization management leads with 49% of reviews, followed by education management (8%) and fund-raising (3%), indicating strong adoption in mission-driven sectors. - **Use cases**: Fundraising (76%), nonprofit (62%), and donation management (36%) are primary uses, highlighting focus on donation and campaign management. Best for (according to reviews) - **Business size**: Small businesses account for 421 reviews, representing 98% of feedback, showing widespread use among this segment. - **Industry**: Non-profit organization management, civic & social organizations, and religious institutions together contribute 44% of reviews, indicating notable adoption in community-focused sectors. - **Use cases**: Nonprofit, fundraising, and donation management make up 69%, 61%, and 38% of reviews, highlighting strong focus on charitable operations. ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison In the fundraising market, Givebutter and Zeffy both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\] Key features rated by users Features selected based on 12,171 reviews from Fundraising users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Givebutter 91%Fit Feature ratings For Nonprofits 4.8 Payment Processing 4.7 Contribution Tracking 4.6 Donor Management 4.5 Zeffy 87%Fit High performer Feature ratings For Nonprofits 4.9 Payment Processing 4.8 Contribution Tracking 4.7 Donor Management 4.6 For Nonprofits 4.8 (389) 4.9 (253) Givebutter users appreciate the platform's extensive features tailored for nonprofits, such as customizable donation pages, peer-to-peer fundraising, and event ticketing. They value the tip model that allows nonprofits to use the platform for free, and they appreciate the integration with QuickBooks and other systems. Users highlight the ease of tracking donations and the ability to pass on processing fees to donors. Zeffy users, on the other hand, emphasize the platform's completely fee-free model, which they say ensures that 100% of donations go to the nonprofit. They find it easy to set up and maintain links for events and donations, and they appreciate the platform's ability to handle everything without charging commissions. Overall, users value Givebutter for its robust features and flexibility, while they appreciate Zeffy for its cost-saving benefits and simplicity. Payment Processing 4.7 (418) 4.8 (206) Givebutter users appreciate the variety of payment options available, including credit cards, PayPal, and Venmo. They find the payment processing quick and efficient, though some users mention the processing fees and the manual payout process as drawbacks. Users also note the ability to cover processing fees and they appreciate the integration with QuickBooks. Zeffy users, meanwhile, highlight the platform's fee-free payment processing, which they find easy to use and efficient. They appreciate the ability to set up recurring payments and the prompt, secure processing of transactions. Users also value the flexibility in disbursement options and the transparency of transaction tracking. In summary, users find Givebutter's payment processing versatile and efficient, while they value Zeffy for its fee-free model and ease of use. Contribution Tracking 4.6 (274) 4.7 (129) Givebutter users appreciate the ability to track contributions from both online and offline sources, and they find the detailed donor profiles helpful for recognizing recurring donors. They find the reporting features useful, though some users mention limitations in in-application reporting and searching. Users value the ability to import past contributions and the ease of tracking donations for future campaigns. Zeffy users, on the other hand, find the contribution tracking accurate and intuitive, with easy-to-use reports that they say help in identifying donor patterns. They appreciate the automatic receipts and the ability to segment members for targeted outreach. Users also note the importance of accurate tracking for internal and IRS considerations. Overall, users find Givebutter's contribution tracking detailed and helpful for donor recognition, while they appreciate Zeffy's intuitive and efficient tracking features. Donor Management 4.5 (429) 4.6 (180) Givebutter users value the consolidation of donor information, including donation history and contact details, which they say makes tracking and managing donors easier. They appreciate the ability to send personalized thank-you messages and the integration with other CRM systems. Some users mention the need for more robust filtering and reporting features. Zeffy users, meanwhile, find the donor management system basic but sufficient for their needs. They appreciate the ease of tracking donors and the ability to send receipts and follow-up messages. Users also value the platform's affordability and the straightforward organization of donor information. In general, users find Givebutter's donor management comprehensive and integrated, while they appreciate Zeffy for its simplicity and cost-effectiveness. ## Pricing comparison ### Starting prices Givebutter $0.00 Flat Rate Not provided by vendor Free Trial Free Version [View pricing plans](https://www.capterra.com/p/172048/Givebutter/pricing/) Zeffy CA$0.00 Not provided by vendor Free Trial Free Version ### Value-for-money analysis 4.8 (871) 5.0 (479) A dive into reviewer perceptions about the value for money of both Givebutter and Zeffy demonstrates that Givebutter reviewers consider it to offer cost-effective fundraising solutions with a generous free tier, while Zeffy reviewers comment on its truly fee-free platform and the significant savings it provides. Reviewers appreciate Givebutter for its user-friendly interface, comprehensive support, and transparent pricing. They find the free version valuable, highlighting features like campaign creation and donor management. Users also note the option to pass fees to donors and the reasonable cost of upgrades. However, some reviewers mention concerns about the cumulative fees and the perception of "tips" as hidden costs. As for Zeffy, reviewers appreciate its zero-cost platform, which they say saves significant amounts in fees. They value the absence of hidden charges and the ability to manage donations and campaigns without incurring costs. Users highlight the ease of use and the financial relief it provides to nonprofits. However, some reviewers note occasional discrepancies in costs and the limitations compared to more robust, paid platforms. ## How does the user experience compare on Givebutter vs Zeffy? ### Overall rating 4.8 (871) 4.8 (479) ### User interface Givebutter Zeffy ### Customer service and support Givebutter Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Zeffy Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Givebutter vs Zeffy When it comes to fundraising tools, Givebutter and Zeffy are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Givebutter and Zeffy to see how they stack up against one another and pick the one that would best fit your needs. \[[2](#source-item-2)\] Pros Givebutter JS Jenni S Lead Project ForesterRenewables & Environment, 2 - 10 employeesUsed the software for: Less than 6 months. “Everything runs seamlessly now and managing donor payouts, transactions, ticket sales, etc is very streamlined within the Givebutter dashboard - very user friendly for our team (even our 'not tech savvy' team members are using it with ease).“ October 8, 2025 GO Grisel O Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “We especially appreciate the event creation feature for making RSVP pages for our community events. Though many of these events are free for community members, we've noticed that the platform enables participants to make small contributions when submitting their RSVPs.“ February 18, 2025 Zeffy MK Mike K TreasurerCivic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received through Zeffy so my list is complete with ALL donors. “ September 25, 2025 DAVID C ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month!“ January 29, 2026 Cons Givebutter KW Kathy W Marketing CoordinatorFarming, 11 - 50 employeesUsed the software for: 6-12 months. “The inability to delete accidentally created pages and there is not a clear page for newsletters, it requires users to go through an event type page and when we receive a new sign-up, it looks like a donation confirmation page.“ June 5, 2024 JS Jenni S Lead Project ForesterRenewables & Environment, 2 - 10 employeesUsed the software for: Less than 6 months. “Never seem to be able to get the best features from one system and end up settling for a system that offers 'most' key features with some downsides after taking a lot of time to compare their features & pricing. “ October 8, 2025 Zeffy PR PATRICIA R VP, Board of DirectorsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “For example, I needed to reorder my contacts alphabetically and I was unable to do so.“ January 10, 2026 BC Bill C PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Some features are not as customizable as we would like - specifically, the inability to customize membership cards.“ March 15, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from fundraising software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Givebutter and Zeffy? Talk to a Capterra advisor for free and get results within 15 minutes. 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