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GlossGenius is built for beauty & wellness businesses of all kinds, including: salons, spas, hair stylists, barbers, nail artists, lash techs, estheticians, massage therapists, makeup artists, & more.
Salon, spa, and medical spa businesses looking for easy-to-use software that provides everything needed to streamline operations, manage clients and grow.
The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app.
Make sure there are no fraudulent charges that shows up. Recently, they asked me to verify my account, after I sent all the information to them.
My clients LOVE using it and there’s nothing better than those to serve being the ones who ENJOY the experience from booking to checking them out after a service has been completed.
I have noticed that I received a series of charges on my business bank account. Three of them so far, I stopped payments on all three before it went through.
I love the ease of use for my clients. I also love the reports and analysis that I can run to help inform my marketing strategy and what things I can change.
If you go through their terms of service, they mention that members cannot file a class action lawsuit against them. Now why would they ever have that in their terms of service.
I love how user friendly this software is. I love how I can integrate my work calendar to my personal calendar.
Hard for clients to find without a referral link.
Beautiful interface, very snappy performance. Extremely customizable and fantastic reporting capabilities.
There are also a few other reports that our owner is upset about losing. As well, I wish there were an app for the phones because reading the schedule through a mobile web page can be difficult.
More importantly, customer service is GREAT. When I need help, they are there to assist in a professional polite manner.
The only complaint I have is just getting our payroll set up.
Ease of use is wonderful and ability to give each user different access is great. Visually it is easy to understand and lots of short cuts for booking at high speed.
Some of the other service providers make mistakes while I’m not at work and I cannot edit them without doing a refund and changing it to the proper stylist.
It is easy to learn and we love all the numbers it tracts. The inventory is nice to track on this software.
The amount of time and stress the on boarding cost me was exhausting. Also, trying to sort out editing the actual system and not the ‘ghost’ training platform.
Jessica F.: My name is Jessica. I am the operations manager for One Eleven Salon in Ann Arbor, Michigan. We are a six-chair salon, and I rate Meevo at a five. We were a former Millennium salon, but as the landscape of the industry has changed, we found that we needed something a little bit newer and that was more cloud-based, and that is when Millennium offered the option of Meevo too, and it was a jump that made sense and was easy to transition over from Millennium. The ease of use with Meevo makes it a wonderful software to use. Our staff pretty much picks it up from day one. The help and the training at the academy is great for anybody that has any questions on anything that they can't use by just playing with the software. The support that comes with Meevo is five-star, whether it be from MeevoPay or from just an issue with a report. We always have five-star service from the support team in answering any questions that we have. Starting up with Meevo was super easy. Our onboarding specialist was phenomenal. She stayed connected to us. We had no issues from day one getting set up and ready to go the day that our salon opened. We were actually fully functional a couple of weeks before opening day, so that we had plenty of time to input clients that were coming with us once we opened the salon. If you're considering making the switch to Meevo, I highly recommend scheduling a call with someone from their team to learn more about everything that Meevo has to offer for your salon. I also recommend joining the Facebook community online and learning what other salons are doing with it to see how it can help your salon.
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