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Meevo vs Primo: Which is a better fit?

Updated on December 4th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,151 reviews from Spa users.
% Fit
Feature ratings
Appointment Management
4.9
Client Management
4.7
Confirmations/Reminders
4.6
Point of Sale (POS)
4.9
For Salons and Spas
4.8
% Fit
High performer
Feature ratings
Appointment Management
4.9
Client Management
4.9
Confirmations/Reminders
4.8
Point of Sale (POS)
4.6
For Salons and Spas
4.8
User satisfaction
4.4
User reviews261
Ease of use
4.3
Functionality
4.3
Value for money
4.4
Customer support
4.6
4.9
User reviews56
Ease of use
4.7
Functionality
4.8
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Salon, spa, and medical spa businesses looking for easy-to-use software that provides everything needed to streamline operations, manage clients and grow.

Designed for beauty centers, spas, and hairdressers, the cloud-based salon management software helps manage and schedule appointments, send personalized messages, and more.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Jessica F
Ops manager
5.0

Jessica F.: My name is Jessica. I am the operations manager for One Eleven Salon in Ann Arbor, Michigan. We are a six-chair salon, and I rate Meevo at a five. We were a former Millennium salon, but as the landscape of the industry has changed, we found that we needed something a little bit newer and that was more cloud-based, and that is when Millennium offered the option of Meevo too, and it was a jump that made sense and was easy to transition over from Millennium. The ease of use with Meevo makes it a wonderful software to use. Our staff pretty much picks it up from day one. The help and the training at the academy is great for anybody that has any questions on anything that they can't use by just playing with the software. The support that comes with Meevo is five-star, whether it be from MeevoPay or from just an issue with a report. We always have five-star service from the support team in answering any questions that we have. Starting up with Meevo was super easy. Our onboarding specialist was phenomenal. She stayed connected to us. We had no issues from day one getting set up and ready to go the day that our salon opened. We were actually fully functional a couple of weeks before opening day, so that we had plenty of time to input clients that were coming with us once we opened the salon. If you're considering making the switch to Meevo, I highly recommend scheduling a call with someone from their team to learn more about everything that Meevo has to offer for your salon. I also recommend joining the Facebook community online and learning what other salons are doing with it to see how it can help your salon.

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User interface
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1 Video
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5 screenshots
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3 screenshots

Meevo

Top Features
24/42
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Calendar Sync
  • Client Portal
  • Confirmations/Reminders
  • Customer History
  • Customer Surveys
  • Data Import/Export
  • Email Reminders
  • Employee Management
  • For Salons and Spas
  • Mobile Access
  • Payroll & Commissions
  • Performance Metrics
  • Point of Sale (POS)
  • Real-Time Reporting
  • Recurring Appointments
  • SMS Marketing
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Calendar Management
  • Client Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Online Booking
  • Promotions Management
  • Reporting & Statistics
  • Third-Party Integrations
  • Transaction History
  • Website Integration
See All features
Hide Spa Software Features -

Primo

23/42
Show Spa Software Features +

Primo

  • Best Value Salon
    Software (2022)
Meevo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Primo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Meevo
  • By Millennium Systems International
  • Located in United States
  • Founded in 1987
Primo
  • By Primo
  • Located in Italy
  • Founded in 2000
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