# Rippling Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Rippling Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Rippling Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/compare/172127-10014417/Rippling-vs-Workday-Enterprise-Management-Cloud

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# 

 Rippling Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 17, 2026

Written byBruno Peláez

Bruno Peláez

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu...

[See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Edited byCaroline Rousseau

Caroline Rousseau

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel...

[See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others.

Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rippling

Rippling Overview:

### Key takeaways

Insights from verified Capterra reviews

Rippling is an all-in-one HR and workforce management tool, well-suited for businesses of all sizes. It is notable for its global payroll capabilities and automated onboarding and offboarding functions that save time. Rippling also offers Spend and IT management products. Pricing is modular and requires a custom quote, available on the Rippling site.

### Our verdict

Rippling is a solid option for growing businesses that want to consolidate their HR, IT, and finance systems. Its automated onboarding, integrated payroll, spend, and IT management for global employees are a plus for rapidly expanding teams. Additional features and advanced functionality can be added as needed. Also, be sure to review how the custom reporting and analytics align with your team's requirements.

Overall rating

Based on 4,603 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Pros & cons

Intuitive and accessible workflow

Intuitive and clean interface design

Frequent glitches and slow support

Cumbersome authentication and frequent logouts

Starting price

$8

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Rippling alternatives

While Rippling remains a popular choice, alternatives like Gusto, Deel, or Patriot Payroll offer competitive features, providing options for teams seeking a different HR or payroll solution.

Highest Rated

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/172127/Rippling/alternatives/)

## Who uses Rippling?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible workflow

98% positive reviews out of 1442

Most users report ease of use makes daily HR, payroll, and benefits management straightforward and efficient.

Joanna E

Chief Operating Officer, 11 - 50 employees.

"Rippling was easy to set up, is easy to use, the amount of questions coming to me as Human Resources has practically been eliminated!"

Frequent glitches and slow support

48% negative reviews out of 408

Some users report bugs, system glitches, slow page loads, and delayed support hinder workflow and reliability.

Pulkit S

AI tutor, 1,001 - 5,000 employees.

"A product at this level cannot have engineering bugs show up in production."

Intuitive and clean interface design

97% positive reviews out of 286

Most reviewers find user interface simple, modern, and easy to navigate, reducing administrative complexity.

Mari B

Executive Assistant, 51 - 200 employees.

"The interface is clean and user-friendly, and automation features save a lot of time."

Cumbersome authentication and frequent logouts

43% negative reviews out of 132

Some users say login process requires repeated authentication, frequent logouts, and lacks convenient session retention.

Hemen-Mo T

Data Analyst, 501 - 1,000 employees.

"Frequent logouts due to short session timeout can disrupt workflow and require repeated logins, reducing efficiency for regular users."

Unified HR and IT management

99% positive reviews out of 100

Most reviewers describe all-in-one platform as streamlining HR, payroll, and IT tasks in one location.

Fnu A

LAUSD TUTOR, 1,001 - 5,000 employees.

"Rippling is the best platform to run the entire workforce in one place."

Limited and confusing reporting tools

46% negative reviews out of 98

Some reviewers indicate reporting features lack customization, are unintuitive, and make extracting needed data difficult.

Terry E

Digital Strategy Marketing Manager, 10,001+ employees.

"Producing report inside of Rippling is one of those tasks that I find to be extremely difficult. When it comes to the creation of the precise reports that I require, I have not found it to be very user-friendly in my experience."

## Rippling's interface

Rippling's interface balances functionality and simplicity with a centralized dashboard. Reviewers find the app-based interface helpful for tasks such as downloading pay stubs and updating personal information.

1+

Bruno Peláez

Senior Content Analyst

Rippling's data model captures employee details, automates processes, and enables custom reporting with visualization, filters, and pivots for workforce insights.

Ease of Use

4.9 (4,602)

4.9

Based on 4,602 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Rippling blends HR and payroll features to help small and midsize businesses run smoothly. Users appreciate its health insurance administration, benefits enrollment, direct deposit, payroll management, time clock, and tax compliance.

Features

4.8 (4,602)

4.8

Based on 4,602 reviews

Rippling features below were rated critical or highly important by 90% or more of reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Direct deposit

4.6 (247)

247 reviewers rated this feature

Digitally deposit correct payroll amounts into individual employees’ bank accounts. You can reliably manage multiple accounts with percentage-based allocations. Benefits include accurate and timely payment processing and notifications, as well as an easy verification process and audit trail for transactions.

Payroll management

4.4 (189)

189 reviewers rated this feature

Manage employee salary processes, data, taxes, and records administration efficiently. This feature provides detailed pay stubs, tax breakdowns, and 401k contribution tracking. In addition to supporting payroll across more than 140 countries, you can calculate overtime, bonuses, and commissions with built-in compliance checks for different pay types.

Online benefits enrollment

4.3 (89)

89 reviewers rated this feature

Select benefits and provide information needed to participate in a benefit via an online portal. The system makes comparing plans and prices simple, though occasional technical issues arise when integrating with certain insurance providers. Bulk enrollment options and automated eligibility tracking are a plus.

Health insurance administration

4.3 (44)

44 reviewers rated this feature

Set up and manage health insurance benefits for employees. You can connect with insurance providers, though HSA and FSA account management can be a challenge. Benefits administrators appreciate the automated employee notifications and renewal tracking.

Online time clock

4.2 (51)

51 reviewers rated this feature

Log and track the amount of time employees worked per job using a timer. Remote and hybrid teams can track work hours through smartphones. You can also manage overtime and breaks for accurate payroll processing; though, there may be delays in time entry updates.

Tax compliance

4.2 (85)

85 reviewers rated this feature

Track tax-related transactions, tax remittance, and tax reporting for various groups of employees and contractors. You can automate tax calculations and reporting for multiple states, but state-specific accounts come with challenges. Additionally, the system handles withholdings and tax document generation and automatically updates tax tables and filing deadlines.

Sucession Planning

1.9 (28)

28 reviewers rated this feature

Plan, track, and develop internal talent to fill future key positions.

Patch management

2.8 (26)

26 reviewers rated this feature

Install software updates and bug fixes remotely.

Reminders

3.0 (26)

26 reviewers rated this feature

Send automated reminders and confirmations for booked appointments and events via text or email.

Retirement Plan management

3.1 (26)

26 reviewers rated this feature

Set up and manage retirement benefits for your employees.

Performance Management

3.1 (28)

28 reviewers rated this feature

Organize and manage the accomplishments and development of employees.

Global workforce management

0 reviewers rated this feature

The platform provides localized payroll processing, compliance tools, and employee management systems for global teams. You can manage international contractors and employees while maintaining compliance with local labor laws and tax requirements.

AI powered automation

0 reviewers rated this feature

Rippling uses artificial intelligence to automate repetitive tasks, create workflows, and generate custom reports based on natural language requests. You can also use it to predict potential compliance issues and suggest process improvements based on company data.

Custom workflow builder

0 reviewers rated this feature

Create automated sequences for processes like onboarding, offboarding, and role changes without needing technical expertise. The visual builder includes prebuilt templates and conditional logic to handle complex business processes.

Advanced Security controls

0 reviewers rated this feature

The platform includes role-based access management, device encryption, and automated security policy enforcement for apps and devices. You can set up specific permissions and track security compliance across the company.

Direct deposit

4.6 (247)

247 reviewers rated this feature

Digitally deposit correct payroll amounts into individual employees’ bank accounts. You can reliably manage multiple accounts with percentage-based allocations. Benefits include accurate and timely payment processing and notifications, as well as an easy verification process and audit trail for transactions.

Projected Cost adjustment

0 reviewers rated this feature

This feature enables users to update projected costs on the Job Costing Budget screen as new information emerges, helping teams stay ahead of actual expenses.

Dynamic file management

0 reviewers rated this feature

Improves document handling by allowing teams to organize, track, and retrieve files more efficiently throughout the project lifecycle.

All key features (296)

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

22.67% of 172 reviewers that rated this feature as important or highly important

Track 401(k) participant contributions and employer match

43.75% of 32 reviewers that rated this feature as important or highly important

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

14.81% of 27 reviewers that rated this feature as important or highly important

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

0.00% of 1 reviewers that rated this feature as important or highly important

Regulate who can view information within the system

0% of 0 reviewers...

Define levels of authorization for access to specific files or systems

51.76% of 170 reviewers that rated this feature as important or highly important

Control and manage access to company resources

66.67% of 15 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

60.00% of 5 reviewers that rated this feature as important or highly important

Integrates with Active Directory

0% of 0 reviewers...

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

80.00% of 125 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

100.00% of 2 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

0% of 0 reviewers...

The platform includes role-based access management, device encryption, and automated security policy enforcement for apps and devices. You can set up specific permissions and track security compliance across the company.

0 reviewers rated this feature

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

67.65% of 34 reviewers that rated this feature as important or highly important

Rippling uses artificial intelligence to automate repetitive tasks, create workflows, and generate custom reports based on natural language requests. You can also use it to predict potential compliance issues and suggest process improvements based on company data.

0 reviewers rated this feature

Uses AI to condense large amounts of text, audio, or video data into a coherent form

0% of 0 reviewers...

System alerts about the need to escalate an issue or request

0% of 0 reviewers...

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

74.59% of 122 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

44.44% of 9 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

22.94% of 170 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

76.92% of 13 reviewers that rated this feature as important or highly important

Identify and respond to security threats to developed applications

100.00% of 2 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

82.72% of 81 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

85.00% of 20 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

0.00% of 3 reviewers that rated this feature as important or highly important

Manage assets throughout their lifecycle to optimize profit

0% of 0 reviewers...

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

55.56% of 9 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

84.23% of 222 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

0% of 0 reviewers...

A record of all activities within the system, including user access, changes made, etc.

25.00% of 4 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

83.33% of 6 reviewers that rated this feature as important or highly important

Match digital receipt images or data with corresponding expense entries

85.71% of 14 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

66.67% of 3 reviewers that rated this feature as important or highly important

Set a time to deploy patches automatically

0% of 0 reviewers...

Setup recurring or automatic scans

0% of 0 reviewers...

Automate recording of time to reduce human error

62.50% of 8 reviewers that rated this feature as important or highly important

The system can automatically recognize a user and/or device

66.67% of 3 reviewers that rated this feature as important or highly important

Automatically saves usernames, passwords, addresses and other details, and uses these to automatically fill form fields

25.00% of 4 reviewers that rated this feature as important or highly important

Researching and validating a person's criminal, educational, job or financial records

0.00% of 1 reviewers that rated this feature as important or highly important

Delegate benefits administration to third party vendors

100.00% of 1 reviewers that rated this feature as important or highly important

Use a dashboard to view benefits that are selected by employees or offered by employers

72.88% of 177 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

76.92% of 689 reviewers that rated this feature as important or highly important

Track billable hours and/or non-billable expenses for work performed

42.11% of 19 reviewers that rated this feature as important or highly important

Track the list of items required to be billed/invoiced to clients

0% of 0 reviewers...

Create, manage, and send invoices or bills to customers

48.57% of 35 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

0% of 0 reviewers...

Manage and monitor spending to align with the financial constraints or goals

0% of 0 reviewers...

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

0% of 0 reviewers...

Track actual spending to ensure it's in line with the planned budget

50.00% of 4 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

66.67% of 3 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

0% of 0 reviewers...

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

56.25% of 32 reviewers that rated this feature as important or highly important

Proactive search for potential hires to fill current and future job openings and build talent pipelines

100.00% of 1 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

48.28% of 58 reviewers that rated this feature as important or highly important

Web page to host job postings, show role descriptions or receive applications from potential candidates

33.33% of 6 reviewers that rated this feature as important or highly important

Organize and group data or items based on various criteria

75.00% of 4 reviewers that rated this feature as important or highly important

Print paychecks issued to confirm payment of wages or salary

27.27% of 22 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

0% of 0 reviewers...

Identify and respond to security threats to cloud applications

0% of 0 reviewers...

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

41.67% of 12 reviewers that rated this feature as important or highly important

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

73.51% of 619 reviewers that rated this feature as important or highly important

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

0.00% of 1 reviewers that rated this feature as important or highly important

Catalog, manage, and develop employee skill sets

57.14% of 7 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

25.00% of 16 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

75.86% of 29 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

0% of 0 reviewers...

Identify component attributes like servers, hardware, software, and manage relationships across all services

0% of 0 reviewers...

Track, store, and access client contracts or licenses

100.00% of 3 reviewers that rated this feature as important or highly important

Easily track all contractor information in one centralised location

0% of 0 reviewers...

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track credit cards that are distributed to employees to use for authorized business expenses

0% of 0 reviewers...

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

0% of 0 reviewers...

Create, organize, and assign courses to users

100.00% of 2 reviewers that rated this feature as important or highly important

Track which progress and course materials have been completed by each user

100.00% of 1 reviewers that rated this feature as important or highly important

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

116.67% of 6 reviewers that rated this feature as important or highly important

Financial system that helps create and manage physical/digital credit cards and track transaction activities

75.00% of 4 reviewers that rated this feature as important or highly important

Create automated sequences for processes like onboarding, offboarding, and role changes without needing technical expertise. The visual builder includes prebuilt templates and conditional logic to handle complex business processes.

0 reviewers rated this feature

Add customized logos and colors to align with company branding

58.23% of 79 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

0% of 0 reviewers...

Alter the layout and content of reports

57.14% of 14 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

66.67% of 12 reviewers that rated this feature as important or highly important

Create labels for products that contain required information such as colors, sizes, dates, etc.

0% of 0 reviewers...

Assembly of graphs and charts for visualizing and tracking statistics/metrics

83.33% of 42 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

71.13% of 97 reviewers that rated this feature as important or highly important

Ability to handle large datasets

100.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

100.00% of 23 reviewers that rated this feature as important or highly important

Manage and store data in a database

0% of 0 reviewers...

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

0% of 0 reviewers...

Graphical representation of data

0% of 0 reviewers...

Determine what amounts employees should contribute towards their benefits from each paycheck

28.13% of 32 reviewers that rated this feature as important or highly important

Manage the processes involved when making the application ready for use

66.67% of 3 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employees’ bank accounts. You can reliably manage multiple accounts with percentage-based allocations. Benefits include accurate and timely payment processing and notifications, as well as an easy verification process and audit trail for transactions.

247 reviewers rated this feature

Also appears in: new

Set up and manage short and/or long term disability insurance benefits

63.16% of 19 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

0% of 0 reviewers...

Store, manage, and track all electronic documents in a centralized location

72.54% of 284 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

28.57% of 7 reviewers that rated this feature as important or highly important

Compare new data with existing records to detect duplicate entries

100.00% of 2 reviewers that rated this feature as important or highly important

Improves document handling by allowing teams to organize, track, and retrieve files more efficiently throughout the project lifecycle.

0 reviewers rated this feature

Digital forms that are shared and accessed online

76.47% of 85 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

100.00% of 11 reviewers that rated this feature as important or highly important

Digitally sign online documents

66.67% of 54 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

50.00% of 2 reviewers that rated this feature as important or highly important

Pre-made examples and templates for emails

0.00% of 3 reviewers that rated this feature as important or highly important

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

60.80% of 250 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

58.03% of 946 reviewers that rated this feature as important or highly important

Access names, contact information, and roles of employees in a centralized repository

0% of 0 reviewers...

Create and share a new employee handbook with helpful information

41.18% of 17 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

87.13% of 303 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

63.57% of 129 reviewers that rated this feature as important or highly important

Online portal where employees can access and track their own information

70.83% of 48 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

46.80% of 406 reviewers that rated this feature as important or highly important

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

0% of 0 reviewers...

Assign working shifts or tasks to employees based on their availability

62.38% of 101 reviewers that rated this feature as important or highly important

Gateway through which employees can access the system

100.00% of 1 reviewers that rated this feature as important or highly important

Track and measure time worked for employees

87.86% of 140 reviewers that rated this feature as important or highly important

Passwords are stored in an encrypted format

100.00% of 2 reviewers that rated this feature as important or highly important

Convert data into a code for security

0% of 0 reviewers...

Track status, assign actions, and control access to systems for devices within the organization

80.00% of 5 reviewers that rated this feature as important or highly important

Protect users working remotely and provide secure environments for personal devices to access company programs

0% of 0 reviewers...

Manage the enrollment and onboarding of all new members and accepted applications

0% of 0 reviewers...

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

78.95% of 19 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

0% of 0 reviewers...

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

66.67% of 3 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

0% of 0 reviewers...

Track employee time off under the family and medical leave act (FMLA)

22.22% of 18 reviewers that rated this feature as important or highly important

Software specialized for accountants and accounting firms

0% of 0 reviewers...

Software that is accessible through the cloud with an active internet connection

0% of 0 reviewers...

Designed for professional employer organizations or administrative services organizations.

0.00% of 1 reviewers that rated this feature as important or highly important

Designed for small businesses

0% of 0 reviewers...

Use AI to generate content in the form of text, images, videos, etc.

64.71% of 34 reviewers that rated this feature as important or highly important

The platform provides localized payroll processing, compliance tools, and employee management systems for global teams. You can manage international contractors and employees while maintaining compliance with local labor laws and tax requirements.

0 reviewers rated this feature

Establish measurable goals and objectives and track their progress over a specific period of time

73.68% of 19 reviewers that rated this feature as important or highly important

Create and edit passwords that can be accessed by a group of people

0% of 0 reviewers...

Set up and manage health insurance benefits for employees. You can connect with insurance providers, though HSA and FSA account management can be a challenge. Benefits administrators appreciate the automated employee notifications and renewal tracking.

44 reviewers rated this feature

Compliant with HIPAA, which sets standards for sensitive patient data protection

56.92% of 65 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

0% of 0 reviewers...

Automates core HR functions such as talent management, employee evaluation and learning management

72.78% of 485 reviewers that rated this feature as important or highly important

Set up and manage health savings and flexible spending accounts for your employees

50.00% of 80 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

75.00% of 4 reviewers that rated this feature as important or highly important

Document completed by employee to assist with career and personal development to reach short term and long term goals

72.73% of 11 reviewers that rated this feature as important or highly important

Designed to be used by internal recruiters or HR hiring managers

0% of 0 reviewers...

Create and track interviews with a reminder system

0% of 0 reviewers...

Plan, organize and set up the date, time and location of a candidate's individualized interview

30.00% of 10 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

75.00% of 12 reviewers that rated this feature as important or highly important

Create invoices from scratch or have recurring invoices

0% of 0 reviewers...

Store and view prior invoices for each account/client

88.89% of 9 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

0% of 0 reviewers...

Creation, processing, verification, and execution of invoices till the payment is made

0% of 0 reviewers...

Managing inventories and tracking changes to hardware and software configurations

0% of 0 reviewers...

Monitor the movement of one or more IT assets throughout the organization

0% of 0 reviewers...

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

76.92% of 13 reviewers that rated this feature as important or highly important

Create, share, and manage the distribution of job descriptions/duties

31.25% of 16 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

0.00% of 1 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

56.25% of 64 reviewers that rated this feature as important or highly important

Predict labor requirements based on past and present data/trends

40.00% of 5 reviewers that rated this feature as important or highly important

Facilitate training materials that help employees grow and progress in their positions

17.65% of 68 reviewers that rated this feature as important or highly important

Manage and track employee attendance

70.00% of 20 reviewers that rated this feature as important or highly important

Track and organize the number of licenses available to the organization

0% of 0 reviewers...

Set up and manage life insurance benefits for your employees

37.50% of 24 reviewers that rated this feature as important or highly important

Identify the physical location of an individual, asset, device, etc.

60.00% of 5 reviewers that rated this feature as important or highly important

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

0% of 0 reviewers...

Schedule predetermined or ad hoc maintenance services and labor requests

0% of 0 reviewers...

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

0.00% of 2 reviewers that rated this feature as important or highly important

Communicate using messages within the system

50.00% of 14 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

73.33% of 390 reviewers that rated this feature as important or highly important

Access the system via a mobile application

54.55% of 22 reviewers that rated this feature as important or highly important

Verify user identity through mobile devices

75.00% of 4 reviewers that rated this feature as important or highly important

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

0% of 0 reviewers...

Scan and upload receipts to a central database using a mobile device

0% of 0 reviewers...

Observe and track the demand, usage, progress or quality of a system, product, or user

100.00% of 1 reviewers that rated this feature as important or highly important

Move/Add/Change Options

0% of 0 reviewers...

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

37.50% of 16 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

90.48% of 21 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

68.42% of 19 reviewers that rated this feature as important or highly important

Pay employees in multiple states with correct tax deduction amounts in each

41.94% of 31 reviewers that rated this feature as important or highly important

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

0% of 0 reviewers...

Different tiers of pricing and billing for different employees and situations

0.00% of 3 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

0% of 0 reviewers...

Process and analyze human language in text or audio form

0% of 0 reviewers...

The ability to manage all patches within a network

0% of 0 reviewers...

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

0% of 0 reviewers...

Track employee and task times without internet connection

40.00% of 10 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

62.97% of 397 reviewers that rated this feature as important or highly important

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

100.00% of 1 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal. The system makes comparing plans and prices simple, though occasional technical issues arise when integrating with certain insurance providers. Bulk enrollment options and automated eligibility tracking are a plus.

89 reviewers rated this feature

Book meetings and appointments through a website or digital platform

0% of 0 reviewers...

Create, send, and view electronic invoices

80.00% of 5 reviewers that rated this feature as important or highly important

Log and track the amount of time employees worked per job using a timer. Remote and hybrid teams can track work hours through smartphones. You can also manage overtime and breaks for accurate payroll processing; though, there may be delays in time entry updates.

51 reviewers rated this feature

Track employee and task times using internet connection

59.43% of 212 reviewers that rated this feature as important or highly important

Diagram that shows the structure of an organization and the relationships between parts

0% of 0 reviewers...

Create orientation programs for new employees or students

65.00% of 40 reviewers that rated this feature as important or highly important

Manage and record overtime hours for hourly employees

86.16% of 159 reviewers that rated this feature as important or highly important

A database of passwords to flag for reuse

0% of 0 reviewers...

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

75.00% of 24 reviewers that rated this feature as important or highly important

Set and enforce password security requirements such as length, character sets, and regular password changes

100.00% of 3 reviewers that rated this feature as important or highly important

Protect passwords from security threats

0% of 0 reviewers...

Install software updates and bug fixes remotely.

26 reviewers rated this feature

Accept, record, and reconcile financial transactions

0% of 0 reviewers...

Facilitates integration with multiple third-party payroll systems

116.67% of 6 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently. This feature provides detailed pay stubs, tax breakdowns, and 401k contribution tracking. In addition to supporting payroll across more than 140 countries, you can calculate overtime, bonuses, and commissions with built-in compliance checks for different pay types.

189 reviewers rated this feature

It gives you customizable, detailed payroll reports with breakdowns for cost centers, taxes, and pay history. Some users say reports are clear and easy to generate, but others report poor formatting and wish for more flexible filtering options.

67.97% of 1074 reviewers that rated this feature as important or highly important

Peer/teammate feedback and review on individual's performance

100.00% of 3 reviewers that rated this feature as important or highly important

Evaluation process that provides feedback on an employee's job performance

0% of 0 reviewers...

Organize and manage the accomplishments and development of employees.

28 reviewers rated this feature

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

50.00% of 2 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

33.33% of 6 reviewers that rated this feature as important or highly important

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

40.00% of 5 reviewers that rated this feature as important or highly important

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

0% of 0 reviewers...

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

0% of 0 reviewers...

Streamlining repetitive tasks and activities through automated and predefined workflows

40.00% of 5 reviewers that rated this feature as important or highly important

Organize and manage all processes/procedures involved in purchasing goods and/or services

100.00% of 1 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

89.19% of 37 reviewers that rated this feature as important or highly important

Monitor the progress of projects from start to finish

25.00% of 4 reviewers that rated this feature as important or highly important

This feature enables users to update projected costs on the Job Costing Budget screen as new information emerges, helping teams stay ahead of actual expenses.

0 reviewers rated this feature

System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers

45.45% of 22 reviewers that rated this feature as important or highly important

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

0% of 0 reviewers...

Analyze and gain insights into data in real-time

0% of 0 reviewers...

Receive data and information in real time

50.00% of 8 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

0% of 0 reviewers...

Notifications that are delivered to users as soon as an event occurs

33.33% of 3 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

20.00% of 5 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

0.00% of 1 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

83.33% of 12 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

18.46% of 65 reviewers that rated this feature as important or highly important

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

66.67% of 3 reviewers that rated this feature as important or highly important

Send automated reminders and confirmations for booked appointments and events via text or email.

26 reviewers rated this feature

Control system behavior and appearance, and access and report on system status/health from a distant location

0% of 0 reviewers...

Access work applications remotely, for when working away from the office and/or traveling

92.11% of 38 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

0.00% of 1 reviewers that rated this feature as important or highly important

Deploy updates or install new software remotely

0% of 0 reviewers...

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

71.79% of 39 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

44.50% of 382 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

0% of 0 reviewers...

Automates the extraction and analysis of key information from resumes or CVs

37.50% of 16 reviewers that rated this feature as important or highly important

Upload and store resumes

60.00% of 5 reviewers that rated this feature as important or highly important

Set up and manage retirement benefits for your employees.

26 reviewers rated this feature

Follow the progression of a task associated with performance reviews

100.00% of 3 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

0% of 0 reviewers...

Set & manage permission levels based on user roles and restrict access to only authorized individuals

0.00% of 1 reviewers that rated this feature as important or highly important

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

0% of 0 reviewers...

Plan availability and assign specific time slots for tasks and resources

0% of 0 reviewers...

Securely stores data to prevent data loss or breaches

33.33% of 6 reviewers that rated this feature as important or highly important

At least a username and password is required to access the system

100.00% of 5 reviewers that rated this feature as important or highly important

Securely share encrypted passwords with colleagues

100.00% of 2 reviewers that rated this feature as important or highly important

Systematic evaluation of the security of a company's overall security system and situation

0% of 0 reviewers...

Manage and control the security aspects of an organization's digital assets, resources, and operations

66.67% of 6 reviewers that rated this feature as important or highly important

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

0% of 0 reviewers...

An individual's evaluation of his or her own strengths, weaknesses, and skills

100.00% of 2 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

65.70% of 481 reviewers that rated this feature as important or highly important

Enable end users to request access or request changes to their account privileges

0% of 0 reviewers...

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

0% of 0 reviewers...

Track and manage sick leave time

33.33% of 12 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

79.44% of 107 reviewers that rated this feature as important or highly important

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

100.00% of 1 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

0% of 0 reviewers...

Allows businesses to manage the software installed on their devices.

133.33% of 3 reviewers that rated this feature as important or highly important

Review and uncover trends in spending activity

75.00% of 4 reviewers that rated this feature as important or highly important

Set allowances and ensure employees don't spend more than the allotted amounts

80.00% of 20 reviewers that rated this feature as important or highly important

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

0% of 0 reviewers...

Plan, track, and develop internal talent to fill future key positions.

28 reviewers rated this feature

Gauge satisfaction and receive information for improvement and success

60.00% of 35 reviewers that rated this feature as important or highly important

Create a schedule when files and folders are synchronized

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

58.76% of 97 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance, and tax reporting for various groups of employees and contractors. You can automate tax calculations and reporting for multiple states, but state-specific accounts come with challenges. Additionally, the system handles withholdings and tax document generation and automatically updates tax tables and filing deadlines.

85 reviewers rated this feature

Create tools to measure student retention of learning material and lessons

77.78% of 18 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

87.50% of 24 reviewers that rated this feature as important or highly important

Information to prevent, understand and identify cyber threats

0% of 0 reviewers...

Track and manage employee's work hours to improve payroll accuracy

45.09% of 224 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

60.87% of 23 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

68.37% of 392 reviewers that rated this feature as important or highly important

Tools that allow employees to request/schedule time off

66.15% of 65 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

53.42% of 161 reviewers that rated this feature as important or highly important

Track time worked per client

0% of 0 reviewers...

Track time worked per project

0% of 0 reviewers...

Track the amount of time spent on a job or task

69.72% of 459 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

26.15% of 65 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

0% of 0 reviewers...

Review data from past periods to reveal recurring tendencies and predict future performance

66.67% of 3 reviewers that rated this feature as important or highly important

Extra layer of security that requires not only a password and username but also something specific to that user

81.48% of 27 reviewers that rated this feature as important or highly important

Store, modify, and track user accounts and access in a centralized directory

0% of 0 reviewers...

Track and interpret metrics on the usage of company resources

100.00% of 1 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

92.86% of 14 reviewers that rated this feature as important or highly important

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

83.33% of 6 reviewers that rated this feature as important or highly important

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

0% of 0 reviewers...

You get a straightforward way to request, approve, and track vacation or leave, including PTO balances and company holidays. Reviewers appreciate its transparency and ease, though some mention occasional confusion with future-dated requests and minor UI delays.

72.18% of 780 reviewers that rated this feature as important or highly important

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

0% of 0 reviewers...

This aspect helps you access, download, and manage W-2 forms easily, with automated reminders and digital delivery. Reviewers indicate it streamlines tax season, offers clear documentation, and allows staff to retrieve forms even after employment ends.

65.26% of 901 reviewers that rated this feature as important or highly important

Automatically subtract garnishments from wages

35.48% of 31 reviewers that rated this feature as important or highly important

SaaS, web-based, online deployment

0% of 0 reviewers...

Assess skills, outcomes and results using preset metrics and averages

0.00% of 1 reviewers that rated this feature as important or highly important

Control and manage access to wireless networks

0% of 0 reviewers...

Take actions to resolve performance issues for devices wirelessly

0.00% of 1 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

68.09% of 47 reviewers that rated this feature as important or highly important

A set of processes to optimize the productivity of its employees

0% of 0 reviewers...

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Rippling blends HR and payroll features to help small and midsize businesses run smoothly. Users appreciate its health insurance administration, benefits enrollment, direct deposit, payroll management, time clock, and tax compliance.

Features

4.8 (4,602)

4.8

Based on 4,602 reviews

## Pricing

Value for money

4.8 (3465)

Rippling's pricing is not publicly disclosed. Interested customers should reach out to Rippling directly for detailed pricing information, as costs vary based on the specific HR, IT, finance, and benefits modules and features required.

Free Trial

[View pricing plan details](https://www.capterra.com/p/172127/Rippling/pricing/)

Core

$8.00

Per User,Per Month

It includes:

-   Global Employee Graph
-   Global Org Chart
-   Global Workforce Analytics
-   Workflow & Employee Lifecycle Automation
-   Role-Based Permission Management
-   Role-Based Approval Management
-   Role-Based Policy Management
-   Advanced Document Management
-   Automated Compliance Management (Compliance 360)
-   Compensation Bands
-   Vacation & Leave Management
-   Auto-Localization for 150+ Countries
-   Workflow Studio (Onboarding Events Only)

Pro

$8.00

Per User,Per Month

It includes:

-   Workflow Studio (Any Employee Event)
-   10 Custom Workflows
-   10 Formula Fields
-   10 Advanced Reports

Value for money

4.8 (3,465)

4.8

Based on 3,465 reviews

## Integrations

Rippling integrates with various business tools to synchronize data and enhance tech stack management. Our analysis of user reviews highlights the most popular and valuable Rippling integrations.

Popular integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Bruno Peláez

Senior Content Analyst

Rippling supports businesses by integrating with tools like Slack, Google Workspace, Salesforce, Microsoft 365, and Zoom. These integrations streamline communication, automate account management, and maintain security and accurate user permissions.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (3745)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3,745)

4.7

Based on 3,745 reviews

## User reviews

Overall rating

4.9

Based on 4,603 reviews

Filter by rating

5(4135)

4(376)

3(42)

2(12)

1(38)

Mentioned topic

Sorted by most recent

JH

John Hixon M.

Customer Service

Gambling & Casinos

### "Easy to use and All-in-one platform for HR needs! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 31, 2026

Been using this platform for over a year as an individual contractor. It is an all-in-one tool that manages payroll, leave, and even documents related to HR.

Pros

Easy to use and all-in-on payroll-HR system. It also made it easy to manage PTO or Leave management.

Cons

none so far. I had problem once about my pay but it was not Rippling's fault. It was more on the bank.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Stacy A.

Executive

Legal Services

### "We strongly recommend looking elsewhere before choosing Rippling."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 31, 2026

We strongly recommend looking elsewhere before choosing Rippling. Our experience has been deeply concerning, especially around payroll accuracy—the most critical function of any HR platform. Rippling recently admitted that a system bug caused employees to be paid overtime and double overtime that they never worked. This was not user error—it was a failure in their payroll calculation logic. We were then instructed to recover those funds from employees, placing the burden and risk on us for a mistake we did not make. This alone is unacceptable. But it’s part of a larger pattern. We have experienced repeated system failures, including: Incorrect, system-generated paychecks during offboarding PTO and time-off miscalculations affecting final wages Broken workflows creating duplicate or unintended payments Benefits enrollment errors leading to compliance risks Severe system delays (up to 45 minutes for basic actions) Support has been equally frustrating. We’ve been passed between teams with no clear ownership or resolution. Issues remain unresolved while operations are disrupted. These are not minor bugs—these are fundamental failures in payroll and compliance. A platform handling employee wages should not operate at what feels like a beta level. While Rippling acknowledged the payroll error and partially covered costs, they refused to take full responsibility, leaving us to manage the consequences with our employees. If payroll accuracy, compliance, and reliability matter to your business, we cannot recommend Rippling. There are better, more stable alternatives available.

Pros

Nothing really. It has been a nightmare and encourage others to avoid it. Rippling is the worst payroll we have ever dealt with

Cons

It has been a nightmare and encourage others to avoid it. Rippling is the worst payroll we have ever dealt with

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Reasons for choosing Rippling

I wish we went with paycom. Any program would have been better for us than rippling.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2026

Hi Stacy -- thanks for taking the time to leave your feedback. We're sorry that your experience with Rippling hasn't lived up to expectations. Your account team has confirmed that they have been working with you to amend any outstanding support requests. We're committed to providing you with the best possible support.

MK

Monique K.

QA manager

Computer Software

### "Various features all in one"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

March 31, 2026

I am enjoying it and it had lots of features we have yet to explore. I like the ease of affing time or requesting partial days off.

Pros

I like that it contains various modules all in one. I can verify my vacation and my staff vacation, I can complete and approve their requests for vacation as well as sick days or overtime

Cons

I find that it is not easy to find the past requests of employees, some features are not very intuitive

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Company was bought by another company that implemented rippling

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Cub L.

Clinical Director

Health, Wellness and Fitness

### "A Complete Waste of Time — Lack of Pricing Transparency is Unacceptable"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 30, 2026

A complete waste of time. Going back and forth via email and multiple meetings only to be backdoor with an unacceptable pricing structure.

Pros

Nothing. There was not a single aspect of this nearly month-long process that stood out as a positive experience whatsoever.

Cons

I explored Rippling as a potential payroll and HR solution for my small business. What followed was nearly a month-long process filled with consistent emails and multiple meetings, all building toward what I hoped would be a viable solution. After investing that significant amount of time, I was blindsided by a quote that came in well over $400 per month. This was never communicated upfront, and that lack of transparency is a serious problem. Had Rippling been upfront about their pricing from the start, I could have made an informed decision without going through a weeks-long evaluation process only to find out the cost was never going to be viable for my business. I would strongly caution other small business owners to push hard for transparent pricing before investing any time in their sales process. What should have been a straightforward evaluation turned into a frustrating and deeply unnecessary experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2026

Thank you for your feedback, Cub. We’re sorry that pricing expectations were not clearer earlier on and we're passing on your feedback to the team. Our sales team confirmed that they were able to offer you a discount. If you’re open to it, we’d appreciate the opportunity to reconnect and and find a fit for your business.

JW

Jen W.

Accounting

Building Materials

### "Happy with product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

Been a fairly seamless transition; reports are available, and tracking works perfectly. Tax documents are on hand anytime.

Pros

Easy to use, information is readily available. Reports and documents are available anytime. Tracking of vacation is fantastic!

Cons

Nothing to report, there were some issues at the beginning, but those were resolved quickly and easily.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Ease of use, upgraded to a better system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Merzat S.

DFT

Broadcast Media

### "Everything I need is just a click away."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2026

It's the most modern HR tool I've used. It doesn't feel like 'clunky work software'—it feels like a modern app.

Pros

I love how easy it is to find everything in one place. Whether I need to download a digital W-2, check my PTO balance, or look up a teammate's contact info, the search bar actually works and the layout is very clean.

Cons

The mobile app is good, but sometimes it logs me out unexpectedly, which can be annoying when I'm just trying to take a quick peek at my paystub on the go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Tehara D.

ASSOCIATE LEAD ACCOUNT MANAGER

Information Technology and Services

### "Great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

Overall, the interface also has been good, customer service has also been good. Dealing with the team has also been good.

Pros

It was very seamless to work with the Rippling team so the experience has been a great one. overall great experience

Cons

So far I havent experienced anything bad at this moment. I havent been using rippling for long so far no cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kimberly H.

Partner Success Manager

Education Management

### "Ease of use with some challenges in maintaining records from other systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 26, 2026

I have found it very user friendly, however, I did find that some of the internal policies were not communicated very well.

Pros

Ease of Use to complete the set up process and determining the need of what should be entered into the system.

Cons

I did not like the fact that the system was not able to transfer our other document to the new system

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

HR stated this product would provide a better use of the product and will allow them to scale the resources needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Nicholas A.

Principal Software Engineer

Information Technology and Services

### "Turn Key Solution for HR and IT Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 26, 2026

I am very pleased with Rippling's capability to satisfy many of our company's needs include HR, payroll, and device management. We have not run into very many issues at all since our set up went live.

Pros

We enjoy using Rippling as it integrates with many pieces of our team's HR software. Additionally, the support our company is receiving from Rippling is tremendous compared to our previous products. The responsive and clear UI is a major plus as an end user. It is incredibly easy to navigate to your health care information and quickly switch to find/verify your pay check information. This really is an ideal solution for companies that want turn key HR assistance.

Cons

So far our biggest gripe with Rippling is the usage of a Chatbot to navigate to support. We would prefer having a phone number readily available for support questions. As a small team, it is necessary for more than one person to be able to contact Rippling if critical HR issues arise.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We switched mainly for cost reasons and the responsiveness of their support teams. Rippling offered a centralized solution for our team at a better cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jafar S.

Associate visual specialist

Design

### "Super and easy to use UI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 26, 2026

Rippling serves as a sleek, all-in-one command center for your professional life at Prezent.ai. It successfully mirrors our internal culture of "Work Smarter, Not Harder" by centralizing everything from payroll and benefits to app access and device management. For a fast-moving AI company, having a portal that actually feels modern—rather than a clunky legacy HR system—is a massive win for the employee experience.

Pros

The biggest "pro" for any Prezent.ai team member is the seamless automation. Rippling excels at being the "silent partner" in your workflow. The Single Sign-On (SSO) dashboard is a lifesaver.

Cons

Nothing as of now everything is working smoothly the attendance part and the at leave management tab is need to improve a little bit

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Because of simple and clean UI and easy to use and quick support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/172127/Rippling/reviews/)

## FAQs

Yes, Rippling has established itself as a credible workforce management platform. With a 4.9 out of 5-star rating from over 3,500 verified reviews on Capterra, users consistently praise its comprehensive features and automation capabilities. The platform receives particularly high marks for HR management and payroll processing, as well as its reliable payroll execution and tax compliance.

Yes, Rippling has established itself as a credible workforce management platform. With a 4.9 out of 5-star rating from over 3,500 verified reviews on Capterra, users consistently praise its comprehensive features and automation capabilities. The platform receives particularly high marks for HR management and payroll processing, as well as its reliable payroll execution and tax compliance.

Rippling's competitors include Gusto, ADP Workforce Now, Deel, Patriot Payroll, and BambooHR. These platforms offer various combinations of HR, payroll, and workforce management features, though they differ in pricing, target market size, and specialization areas. Each competitor tends to excel in specific areas, such as Deel's focus on international payroll or Gusto's emphasis on small business needs.

On Capterra, 89% of reviewers rate Rippling positively for ease of use, and 94% praise its HR management capabilities. Users particularly value the platform's ability to automate administrative tasks and integrate multiple workforce management functions. Small businesses especially appreciate its ability to replace multiple separate systems with one unified platform.

Yes, Rippling implements security measures such as data encryption, role-based access controls, and two-factor authentication. The platform maintains industry-standard security protocols and allows organizations to enforce custom security policies across their workforce tools. Regular security audits and updates help maintain data protection standards.

While both platforms offer HR and workforce management features, they target different market segments. Rippling focuses on small and midsize businesses with an emphasis on automation and IT integration, while Workday typically serves larger enterprises with more complex needs. Rippling offers more flexibility in module selection, while Workday provides more extensive enterprise-level customization.

No, Rippling is not free. The platform uses a per-user pricing model that varies based on the modules and features selected. Organizations need to contact Rippling directly for specific pricing based on their needs. Different combinations of HR, IT, and finance features affect the final cost.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

1.  **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
2.  **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
3.  This product information came from Rippling’s own online content in April 2025, including the product's website and its social media channels.
    

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### [Payroll Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/payroll-software-pricing-report/)

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### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/)

Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/)

### [Guide to HR Software Pricing Models](https://www.capterra.com/resources/guide-to-hr-software-pricing-models/)

Published July 17, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

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