# Compare Rippling vs JumpCloud Directory Platform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Rippling and JumpCloud Directory Platform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS --- # Rippling vs JumpCloud Directory Platform Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RipplingJumpCloud Directory Platform2/4 selected [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.9 (4,768)](https://www.capterra.com/p/172127/Rippling/reviews/) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [## Rippling](https://www.capterra.com/p/172127/Rippling/)[4.9 (4,768)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $8.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.7 Reviews Sentiment Based on [4,768 reviews](#user-reviews) Positive 4,674 Neutral 43 Negative 51 [## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment MS GP Based on [267 reviews](#user-reviews) Positive 254 Neutral 12 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,274 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Patch Management 4.3 Server Monitoring \-- Security Tools \-- Real-Time Monitoring \-- Remote Monitoring & Management 5.0 77%Fit Not enough reviews Feature ratings Patch Management 4.1 Server Monitoring 5.0 Security Tools 4.3 Real-Time Monitoring 3.7 Remote Monitoring & Management 4.0 User satisfaction User satisfaction 4.9 User reviews[4,768](https://www.capterra.com/p/172127/Rippling/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.7 User satisfaction 4.6 User reviews[267](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $8Per User, Per Month - Free version - Free trial Price starts from $3Per User, Per Month - Free version - Free trial Best for Best for Rippling is used by HR professionals, IT departments, finance teams, global employers, construction companies, healthcare organizations, and technology firms. Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## User reviews Pros & cons SV Stefan V. Psychotherapist > "The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7126708) RN Ronald N. IT Support > "This made it harder to create detailed, customized views of our device inventory and track certain metrics the way I needed to." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7060201) Jagadeesh T. Software Engineer > "Employee Management: The self-service portal gives me complete visibility into my leave history, pending requests, and available balance across different leave categories (casual, sick, earned)." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7057799) CW Connor W. account exec > "the main gripe is having multiple rippling accounts under personal emails in past with past companies - signing up was a difficult process for each with old accounts associated with the email still" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7134711) MR Melisa R. Field Coordinator > "Managing interviews, onboarding-related tasks, and employee information is straightforward, and the payroll and payment processing features make it easy to review invoices, track hourly earnings, and understand..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7065069) PF Pedro F. Senior Manager, Subscriptions > "The mobile app keeps expiring my authentication leading me to only be able to do any meaningful action on the desktop version of the platform." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070753) AW Amber W. VP of People Operations > "It's a very robust and connected all in one system with all the capabilities needed to successfully manage scheduling, time & attendance, payroll, benefits, recruitment, and performance--all for a really competitive..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091500) LD Lauren D. Sr. People Support Specialist > "The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076176) JMK Jubayer Mahmud K. Document Specialist > "This integration creates a single source of truth for employee data, enabling seamless onboarding and offboarding by automatically provisioning or de-provisioning things like payroll, benefits, apps, and computer..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7045313) Ronel D. People Experience Director > "However, ongoing stability issues, slow resolution times for complex problems, and limited visibility into product changes make day-to-day operations more difficult than they should be." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7083225) LD Lawrence D. Manager > "The software have helped my HR, IT, and Finance team get more value for all money in the business and this have the employee payroll over the past months it has also help me to customize most of my in-house work..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7102494) HW Harrison W. Embedded Engineer > "PTO calendar exports as a large list of events rather than a shared calendar I can turn on/off, so it pollutes my personal calendar and does not update when people make new PTO requests." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6813012) IS Isabella S. CSM > "This automation is invaluable, especially for simplifying complex tasks like onboarding, where provisioning apps and running payroll is handled seamlessly from a single point of entry" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7059340) RS Rachel S. Care Partner > "Slow or limited customer support When issues arise, especially related to payroll or benefits, getting timely and detailed assistance from support can be challenging, and resolutions sometimes take longer than..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058737) HA Hena A. Team lead > "The platform is robust, reliable, and has significantly streamlined our HR, payroll, and onboarding processes. While there is a learning curve, the automation and centralized system more than make up for it, helping..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7077384) EP Eduardo P. Customer Care Cordinator > "The platform doesn’t allow much flexibility to personalize certain features, and in many cases, it depends on a manager to make changes or updates, which can slow things down." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7128062) Matt B. Senior Product Manager > "The ease of personal setup, specifically obtaining the digital per diem card and linking my bank account for reimbursements, also stands out as a convenient feature that enhances my experience with the platform." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7055368) VR Verified Reviewer AR Executive > "Also, certain customizations and reports are not very intuitive, and customer support responses can sometimes take longer than expected when dealing with more specific or technical issues" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7062945) CO Carmina O. Member Support > "The automation saves time by reducing manual work, and the clean interface makes complex processes—like onboarding, payroll, and benefits—simple for both administrators and employees." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139708) JH James H. Deployment Strategist > "Firstly, with my paycheck, my employer's health fund contributions are repeated, making me confused as to whether or not my net amount reflects the amount they've contributed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070466) RM Ramona M. Teacher > "It is a powerful and convenient platform that streamlines HR, payroll, and employee management, saving time and reducing errors once you get familiar with the system." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076655) RN Ronald N. IT Support > "As an admin, I often needed to tailor reports to show specific fields or filter data more precisely, but the platform didn’t offer enough flexibility." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7060201) MR Melisa R. Field Coordinator > "The interface is intuitive, which reduces administrative time and makes day-to-day tasks feel streamlined rather than overwhelming. When issues or questions arise, customer support is responsive, and any minor bugs..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7065069) MK Melory K. Architect > "However, I find the navigation a bit confusing when trying to access specific features, like requesting a day off. If the search or discovery of these internal tools were improved, the experience would be much better." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7090916) JPC Joanna Pauline C. Messaging and Administrative Support > "Tasks like onboarding new hires, managing benefits, and running payroll feel much more streamlined, and the automation features save a lot of time compared to handling everything manually or across multiple platforms." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7143425) Tarang G. Data Analyst > "In some cases there are minor bugs or slowness in loading particularly with huge data. Besides certain advanced options are costly which might not be favorable to small enterprises that have a low budget." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7115537) GK George K. Mental Health Case Manager > "For me, the biggest benefit is convenience: it simplifies routine admin work and makes the overall employee experience feel more organized, efficient, and much less frustrating. As a Mental Health Case Manager, that..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129964) HS Harshul S. Sr Tech Engineer > "Some part feel bit confusing when you setting up more advanced workflow and you need extra time - learn where everything is. few reports take longer to load, sometimes system feels slow during peak hours." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7093654) SA Suganya A. Application Developer II > "It’s a powerful, all-in-one platform that significantly streamlined HR, payroll, and IT processes, especially around onboarding, offboarding, and automation." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091098) BANOTH G. SDE-I > "I use the keyboard, and when the Cloudflare step appears, I have to use the mouse, which causes some inconvenience and latency." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056632) JMK Jubayer Mahmud K. Document Specialist > "Ultimately, this combination of a comprehensive, integrated system and robust automation saves administrative time and ensures compliance and accuracy in managing the entire workforce lifecycle." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7045313) GK George K. Mental Health Case Manager > "One minor downside is that some features can take a little time to find at first, especially things like PTO details or less frequently used settings." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129964) AG Adrianne G. Team Leader > "The platform has a clean, intuitive layout that simplifies managing tasks and information, and it really helps keep everything centralized and easy to track, saving time and improving overall efficiency." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076345) MS Muadzam S. Area Manager > "Sometimes there are bugs around payroll syncing, and customizing the workflows for a large team gets tricky." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7050342) AP Angie P. VP, Revenue > "I like that everything is in one place - admin for payroll, talent and survey cycles, performance reviews, offer letters, onboarding, etc." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070589) LR Luis R. Senior Software Engineer > "It's a bit hard to find some of the options i'm looking for when trying to find a document, menu is no very intuitive so finding the right option is a bit hard." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091019) RL Rodrigo L. Software Engineer > "Unified HR and payroll platform, strong onboarding and offboarding automation, intuitive interface, fast implementation, and reliable payroll processing." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7074470) SH Samuel H. Software Engineer > "I occasionally run into bugs that require contacting support, but they're usually more complex bugs like deferring reports to another manager when on leave." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7097960) CO Carmina O. Member Support > "The interface is intuitive, workflows are streamlined, and automation reduces manual work, making processes like onboarding, payroll, and benefits administration much easier." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139708) AH Andres H. Senior Full-Stack Engineer > "This caused me to lose the configuration for my dollar account in Panama, and I had to contact support to fix it, because the only available country was Colombia." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7088357) NN Nischal N. Software Engineer > "It’s a powerful, all-in-one platform that significantly streamlines HR and IT operations. While there is a learning curve and some areas for improvement, the efficiency gains and automation it provides make it a..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129465) GB Girikrishna B. Lead > "For example, certain workflows or reports have fixed fields, so adjusting them to very specific business needs can be difficult." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7048190) Vijaya S. Team lead > "The Customer Support is wonderful and they always ensure the customization is made as per user requirement and fix the Bugs and Issues from their end in minimal turn around time ensuring Value for Money." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070485) CS Caroline S. Operations Lead > "I have found that it often times lags when new passwords have been updated and that it can glitch out when going between my admin and user account." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058687) Pankaj M. Co-founder CTO > "as a fellow Y Combinator company they take care of their fellow alumni with their Founder Mode deal which gives you 1 year of all Rippling features for free to evaluate, along with excellent customer support directly..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7111913) VR Verified Reviewer Business Development Representative > "The thing I like least about Rippling is that even though their notifications are really good, I don't like how when you complete a task, you still receive a notification that it needs to be completed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070660) DS Daniel S. Loaner Specialist > "From basic functions like timekeeping, to more layered applications such as payroll and income distribution elections, the rippling dashboard has so far proven to be efficient, clean, and easy to navigate." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7074351) OU Onyeka U. Analyst - Dispute Resolution > "I'm not giving it 5 stars because sometimes some features hang/ down and when you click the hyperlink it opens a blank page instead of the info requested." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7078589) JC John C. VoIP Engineer > "The system is incredibly intuitive, the automations save a huge amount of time, and having one source of truth for employee data makes processes like onboarding, offboarding, and compliance far smoother." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7055091) Jesus Maria P. Data analysis and Quality Assurance Contractor > "The only significant drawback is the aggressive 2FA (Two-Factor Authentication) and session timeout policy." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7137348) JH James H. Deployment Strategist > "The platform is intuitive, convenient, and easy to navigate, and it centralizes payroll, benefits, and tax information in a way that saves time. Despite a few areas that could benefit from clearer visibility or..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070466) VR Verified Reviewer Supply Chain Analyst > "The platform works well, but it really lacks connectors to other apps and digital wallets, which limits its convenience" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7052083) SP Saket P. AI engineer > "Instead of companies juggling different tools for payroll, device management, and employee data, Rippling centralizes everything, which makes operations faster and less error-prone." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7128276) VR Verified Reviewer Controller > "The Spend module’s integration with Intacct has a few issues: credit card transactions sync, but the bill number and description often don’t." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6869459) TN Tita N. Solutions Architect > "Rippling has reduced our administrative HR and payroll workload by an estimated 30–40%, allowing the team to focus more on strategic initiatives rather than manual data entry." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056364) MS Mallory S. Clinical Operations Manager > "Sometimes I can get lost navigating through different features and have to switch back and forth between my own employee account and the administrator account." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7073565) RM Rachel M. Operations Specialist II > "It's a great way to not only have reps clock in but also for management to do reviews, it shows hierarxchy and you are able to see the roles of everyone in the company and many many more great features." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7072813) Bitan B. Applied AI Developer > "Because Rippling handles so much—HR, IT, Finance, and Payroll—the back-end interface can feel cluttered and overwhelming." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129236) OA Orrin A. Developer > "Everything feels organized and intuitive, which makes routine tasks like viewing paystubs, updating personal information, and managing benefits quick and simple." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7057920) AY Aria Y. Technical Support Specialist > "The 'keep me signed in' feature is also inconsistent, frequently requiring me to re-login despite checking the box." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7059395) JPC Joanna Pauline C. Messaging and Administrative Support > "Rippling lets you set up workflows so repetitive tasks (like onboarding/offboarding or policy updates) happen automatically, which saves a lot of time and reduces human error." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7143425) AO Andrew O. Accounting Manager > "Some of our integrations don't seem to work well with Rippling specifically for benefits, and the overall user friendliness and interface is not the best." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7079858) JT Jarvis T. Support Coach > "It takes the headache out of tracking hours, calculating taxes, and getting paid on time, which gives me peace of mind and lets me focus on doing great work." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7098972) VO Victoria O. Administrative Coordinator > "I needed to have several new employees located in Malaysia and Brazil and had to procure their laptops and other equipment on my own because Rippling does not deliver to either country." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6832596) DK Devin K. Customer Success Manager > "The interface is intuitive, automation saves time on repetitive tasks, and having everything centralized has made HR operations much more efficient for our team." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7082413) SW Shiloh W. Senior Human Resources Business Partner > "The issue is on my side since I have never completed customizing all features in Rippling and they keep incorporating more daily." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7078841) TC Tim C. Mid-Market Account Executive > "Since our company has started using Rippling, it's made all those small tasks so much quicker and easier to complete. Whether conducting one to ones with my manager, or booking time off, Rippling ensures you don't..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7119156) AB Amy B. Clinical Manager > "The password system seems to be confusing as it requires an email, password and authentication code which is difficult to reset." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091336) JS Jami S. Senior Manager > "It's easy to access benefits, SSO logins, payroll/tax information, and to design custom learning/training programs within. When Rippling does have bugs, which is rare, the customer support team responds quickly." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7109847) Jesus Maria P. Data analysis and Quality Assurance Contractor > "Having to reauthenticate multiple times during a single workday feels redundant and interrupts the workflow." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7137348) Bitan B. Applied AI Developer > "The platform is incredibly intuitive for our employees to use, and having a single source of truth for everything from address changes to benefits enroll-ment has drastically reduced administrative overhead for our..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129236) LB Lorin B. Director of Finance and HR > "Lacks some very specific customization within payroll and the time off policies. " [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7064093) KM Kathryn M. Specialist Client Success Referrals > "The platform is incredibly intuitive, making everyday tasks like accessing pay stubs, managing benefits, and completing onboarding steps effortless." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056523) AS Amanda S. XRAY > "I dislike the GPS in a way, because if my phone is not cooperating, then I cant clock out at night. but I do understand why gps is needed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139091) LD Lihle D. WOPs Chat Specialist > "Having to reach out to the support team if there are any issues as well, I get timely responses from them, which is efficient, and as mentioned with the number of apps, I am able to effectively manage my time." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058606) JS Jeremy S. Vice President, Engineering > "Despite the one-stop shop aspect of it all, some processes ended up being more problematic than others, for instance, sometimes PTO requests that have been approved do not register as such - and sometimes duplicate..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7036764) Robert B. Vice President > "Payroll runs are fast and reliable, onboarding new employees is simple, and employees can manage their own personal and direct deposit information without HR involvement." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7093032) ML Megan L. UX Writer > "I suppose the most frustrating feature has been the number of notifications I receive when I am intentionally waiting to complete a task." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7048279) Jennifer R. Teacher > "As an employee, using rippling has been very beneficial and has everything we need as far as tax documents, pay information, PTO schedule, even can take you to nectar." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7140341) GC Garrett C. Benefit advisor > "The only thing I dislike about Rippling are the fact that I can’t see my paycheck before I get it even when the pay period is over and despite the simplicity, some of the tabs are a little confusing." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6864956) [View Reviews](https://www.capterra.com/p/172127/Rippling/reviews/) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) Saravana P. Technical team lead > "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) VP Vaibhav P. System Administator > "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MH Michael H. Robotics and IT Technician > "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) KS Kevin S. Lead IT Systems Engineer > "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) IFR Ian Faulo R. Service Desk Engineer > "I like how JumpCloud centralizes user and device management in one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) AB Adam B. CTO > "The group control for Windows and Mac is perfect for an SME." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) DP Dipak P. System Admin > "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) IFR Ian Faulo R. Service Desk Engineer > "The integrations with other tools are also very helpful and save a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) RK Raul K. Group Director of Technology > "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) DP Dipak P. System Admin > "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way”..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) CT Chris T. IT Lead > "Overall I had a solid experience with JumpCloud for device management and some SSO work." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) JJC John James C. Desktop Support Engineer > "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) TC Tomer C. Head of Cloud Infrastructure > "Customizing policies, attaching to endpoints, really easy management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) JM Jon M. Broadcast network engineer > "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) KS Kevin S. Lead IT Systems Engineer > "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) SP Sanjay P. pres > "some of the functions are clunky, and reporting could be better." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491) WM William M. IT Jr. Systems Administrator > "JumpCloud works with our previously supported Operating Systems, both Windows and Mac" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DS Dror S. Head of IT > "lack of Linux support compared to Windows & MAC" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945) JS Josh S. IT Coordinator > "Also provides great centralization for updating software on workstations" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812) DR David R. President/Owner > "Learning curve can be a little steep if the user does not have tech knowledge." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508) LT Laura T. Marketing - Designer > "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150) MB Murray B. Veterinarian > "Cost for the jump cloud program may prohibit general use" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901) DP Daniel P. System Administrator > "We manage Mac and Windows and users we are very satisfied." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) MS Marco S. CSO > "Currently, Linux is behind with little functionality compared with the others." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693) RC Rachel C. Junior Developer IT Support > "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954) DR Daniyal R. IT Engineer > "a little bit costly and some of the features are still under process." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031) DP Daniel P. System Administrator > "Commands (scripts) are robust." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) ES Edan S. Manager, Information Security and Infrastructure > "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) OD Oscar D. IT Manager > "The user interface is very simple and visually appealing." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798) DA David A. IT manager > "integrations arent the easy and documentation is too general" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514) VP Vaibhav P. System Administator > "It's user-friendly for both regular and admin users." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) MC Marty C. Senior IT Security Operations Engineer > "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121) KR Kyle R. IT Project Manager > "I love that i can easily import users from multiple vendors." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769) AK Ana K. housewife > "I do not even know what any cloud directory is." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244) VP Vaibhav P. System Administator > "New IT personnel can easily understand it and manage it smoothly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) ES Edan S. Manager, Information Security and Infrastructure > "I shouldn't have to maintain tons of policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) ## User interface 4.86 (4,768) 4.63 (267) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Rippling Top features 30/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/172127/Rippling/#features) JumpCloud Directory Platform 27/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) ### Recognition Rippling is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Human ResourcesSoftware (2023)  No recognitions have been awarded to JumpCloud Directory Platform ### Deployment & support Rippling Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos JumpCloud Directory Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Rippling - By Rippling - Located in United States - Founded in 2012 JumpCloud Directory Platform - By JumpCloud - Located in United States - Founded in 2012 ## Popular Comparisons [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,768)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $8/month Price $5/month 4.8 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/172127-205015/Rippling-vs-Deel) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,768)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $8/month Price Contact vendor for pricing 4.8 Features 4.3 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.9 [View full 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