# Compare Rippling vs SurePayroll 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Rippling and SurePayroll based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll --- # Rippling vs SurePayroll Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RipplingSurePayroll2/4 selected [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) [## Rippling](https://www.capterra.com/p/172127/Rippling/)[4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $8.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.7 Reviews Sentiment Based on [4,762 reviews](#user-reviews) Positive 4,668 Neutral 43 Negative 51 [## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) Starting Price $20.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.2 Customer Service 4 Reviews Sentiment JA Based on [305 reviews](#user-reviews) Positive 241 Neutral 18 Negative 46 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 28,367 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Missing features Feature ratings Payroll Management 4.8 Direct Deposit 4.9 Tax Compliance 4.8 W-2 Preparation 4.8 Tax Calculation NA 82%Fit Not enough reviews Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.8 Tax Calculation 5.0 User satisfaction User satisfaction 4.9 User reviews[4,762](https://www.capterra.com/p/172127/Rippling/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.7 User satisfaction 4.2 User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $8Per User, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Rippling is used by HR professionals, IT departments, finance teams, global employers, construction companies, healthcare organizations, and technology firms. Best for SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants. ## User reviews Pros & cons SV Stefan V. Psychotherapist > "The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7126708) RN Ronald N. IT Support > "This made it harder to create detailed, customized views of our device inventory and track certain metrics the way I needed to." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7060201) Jagadeesh T. Software Engineer > "Employee Management: The self-service portal gives me complete visibility into my leave history, pending requests, and available balance across different leave categories (casual, sick, earned)." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7057799) CW Connor W. account exec > "the main gripe is having multiple rippling accounts under personal emails in past with past companies - signing up was a difficult process for each with old accounts associated with the email still" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7134711) MR Melisa R. Field Coordinator > "Managing interviews, onboarding-related tasks, and employee information is straightforward, and the payroll and payment processing features make it easy to review invoices, track hourly earnings, and understand..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7065069) PF Pedro F. Senior Manager, Subscriptions > "The mobile app keeps expiring my authentication leading me to only be able to do any meaningful action on the desktop version of the platform." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070753) AW Amber W. VP of People Operations > "It's a very robust and connected all in one system with all the capabilities needed to successfully manage scheduling, time & attendance, payroll, benefits, recruitment, and performance--all for a really competitive..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091500) LD Lauren D. Sr. People Support Specialist > "The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076176) JMK Jubayer Mahmud K. Document Specialist > "This integration creates a single source of truth for employee data, enabling seamless onboarding and offboarding by automatically provisioning or de-provisioning things like payroll, benefits, apps, and computer..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7045313) Ronel D. People Experience Director > "However, ongoing stability issues, slow resolution times for complex problems, and limited visibility into product changes make day-to-day operations more difficult than they should be." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7083225) LD Lawrence D. Manager > "The software have helped my HR, IT, and Finance team get more value for all money in the business and this have the employee payroll over the past months it has also help me to customize most of my in-house work..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7102494) HW Harrison W. Embedded Engineer > "PTO calendar exports as a large list of events rather than a shared calendar I can turn on/off, so it pollutes my personal calendar and does not update when people make new PTO requests." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6813012) IS Isabella S. CSM > "This automation is invaluable, especially for simplifying complex tasks like onboarding, where provisioning apps and running payroll is handled seamlessly from a single point of entry" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7059340) RS Rachel S. Care Partner > "Slow or limited customer support When issues arise, especially related to payroll or benefits, getting timely and detailed assistance from support can be challenging, and resolutions sometimes take longer than..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058737) HA Hena A. Team lead > "The platform is robust, reliable, and has significantly streamlined our HR, payroll, and onboarding processes. While there is a learning curve, the automation and centralized system more than make up for it, helping..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7077384) EP Eduardo P. Customer Care Cordinator > "The platform doesn’t allow much flexibility to personalize certain features, and in many cases, it depends on a manager to make changes or updates, which can slow things down." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7128062) Matt B. Senior Product Manager > "The ease of personal setup, specifically obtaining the digital per diem card and linking my bank account for reimbursements, also stands out as a convenient feature that enhances my experience with the platform." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7055368) VR Verified Reviewer AR Executive > "Also, certain customizations and reports are not very intuitive, and customer support responses can sometimes take longer than expected when dealing with more specific or technical issues" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7062945) CO Carmina O. Member Support > "The automation saves time by reducing manual work, and the clean interface makes complex processes—like onboarding, payroll, and benefits—simple for both administrators and employees." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139708) JH James H. Deployment Strategist > "Firstly, with my paycheck, my employer's health fund contributions are repeated, making me confused as to whether or not my net amount reflects the amount they've contributed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070466) RM Ramona M. Teacher > "It is a powerful and convenient platform that streamlines HR, payroll, and employee management, saving time and reducing errors once you get familiar with the system." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076655) RN Ronald N. IT Support > "As an admin, I often needed to tailor reports to show specific fields or filter data more precisely, but the platform didn’t offer enough flexibility." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7060201) MR Melisa R. Field Coordinator > "The interface is intuitive, which reduces administrative time and makes day-to-day tasks feel streamlined rather than overwhelming. When issues or questions arise, customer support is responsive, and any minor bugs..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7065069) MK Melory K. Architect > "However, I find the navigation a bit confusing when trying to access specific features, like requesting a day off. If the search or discovery of these internal tools were improved, the experience would be much better." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7090916) JPC Joanna Pauline C. Messaging and Administrative Support > "Tasks like onboarding new hires, managing benefits, and running payroll feel much more streamlined, and the automation features save a lot of time compared to handling everything manually or across multiple platforms." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7143425) Tarang G. Data Analyst > "In some cases there are minor bugs or slowness in loading particularly with huge data. Besides certain advanced options are costly which might not be favorable to small enterprises that have a low budget." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7115537) GK George K. Mental Health Case Manager > "For me, the biggest benefit is convenience: it simplifies routine admin work and makes the overall employee experience feel more organized, efficient, and much less frustrating. As a Mental Health Case Manager, that..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129964) HS Harshul S. Sr Tech Engineer > "Some part feel bit confusing when you setting up more advanced workflow and you need extra time - learn where everything is. few reports take longer to load, sometimes system feels slow during peak hours." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7093654) SA Suganya A. Application Developer II > "It’s a powerful, all-in-one platform that significantly streamlined HR, payroll, and IT processes, especially around onboarding, offboarding, and automation." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091098) BANOTH G. SDE-I > "I use the keyboard, and when the Cloudflare step appears, I have to use the mouse, which causes some inconvenience and latency." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056632) JMK Jubayer Mahmud K. Document Specialist > "Ultimately, this combination of a comprehensive, integrated system and robust automation saves administrative time and ensures compliance and accuracy in managing the entire workforce lifecycle." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7045313) GK George K. Mental Health Case Manager > "One minor downside is that some features can take a little time to find at first, especially things like PTO details or less frequently used settings." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129964) AG Adrianne G. Team Leader > "The platform has a clean, intuitive layout that simplifies managing tasks and information, and it really helps keep everything centralized and easy to track, saving time and improving overall efficiency." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076345) MS Muadzam S. Area Manager > "Sometimes there are bugs around payroll syncing, and customizing the workflows for a large team gets tricky." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7050342) AP Angie P. VP, Revenue > "I like that everything is in one place - admin for payroll, talent and survey cycles, performance reviews, offer letters, onboarding, etc." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070589) LR Luis R. Senior Software Engineer > "It's a bit hard to find some of the options i'm looking for when trying to find a document, menu is no very intuitive so finding the right option is a bit hard." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091019) RL Rodrigo L. Software Engineer > "Unified HR and payroll platform, strong onboarding and offboarding automation, intuitive interface, fast implementation, and reliable payroll processing." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7074470) SH Samuel H. Software Engineer > "I occasionally run into bugs that require contacting support, but they're usually more complex bugs like deferring reports to another manager when on leave." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7097960) CO Carmina O. Member Support > "The interface is intuitive, workflows are streamlined, and automation reduces manual work, making processes like onboarding, payroll, and benefits administration much easier." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139708) AH Andres H. Senior Full-Stack Engineer > "This caused me to lose the configuration for my dollar account in Panama, and I had to contact support to fix it, because the only available country was Colombia." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7088357) NN Nischal N. Software Engineer > "It’s a powerful, all-in-one platform that significantly streamlines HR and IT operations. While there is a learning curve and some areas for improvement, the efficiency gains and automation it provides make it a..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129465) GB Girikrishna B. Lead > "For example, certain workflows or reports have fixed fields, so adjusting them to very specific business needs can be difficult." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7048190) Vijaya S. Team lead > "The Customer Support is wonderful and they always ensure the customization is made as per user requirement and fix the Bugs and Issues from their end in minimal turn around time ensuring Value for Money." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070485) CS Caroline S. Operations Lead > "I have found that it often times lags when new passwords have been updated and that it can glitch out when going between my admin and user account." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058687) Pankaj M. Co-founder CTO > "as a fellow Y Combinator company they take care of their fellow alumni with their Founder Mode deal which gives you 1 year of all Rippling features for free to evaluate, along with excellent customer support directly..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7111913) VR Verified Reviewer Business Development Representative > "The thing I like least about Rippling is that even though their notifications are really good, I don't like how when you complete a task, you still receive a notification that it needs to be completed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070660) DS Daniel S. Loaner Specialist > "From basic functions like timekeeping, to more layered applications such as payroll and income distribution elections, the rippling dashboard has so far proven to be efficient, clean, and easy to navigate." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7074351) OU Onyeka U. Analyst - Dispute Resolution > "I'm not giving it 5 stars because sometimes some features hang/ down and when you click the hyperlink it opens a blank page instead of the info requested." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7078589) JC John C. VoIP Engineer > "The system is incredibly intuitive, the automations save a huge amount of time, and having one source of truth for employee data makes processes like onboarding, offboarding, and compliance far smoother." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7055091) Jesus Maria P. Data analysis and Quality Assurance Contractor > "The only significant drawback is the aggressive 2FA (Two-Factor Authentication) and session timeout policy." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7137348) JH James H. Deployment Strategist > "The platform is intuitive, convenient, and easy to navigate, and it centralizes payroll, benefits, and tax information in a way that saves time. Despite a few areas that could benefit from clearer visibility or..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070466) VR Verified Reviewer Supply Chain Analyst > "The platform works well, but it really lacks connectors to other apps and digital wallets, which limits its convenience" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7052083) SP Saket P. AI engineer > "Instead of companies juggling different tools for payroll, device management, and employee data, Rippling centralizes everything, which makes operations faster and less error-prone." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7128276) VR Verified Reviewer Controller > "The Spend module’s integration with Intacct has a few issues: credit card transactions sync, but the bill number and description often don’t." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6869459) TN Tita N. Solutions Architect > "Rippling has reduced our administrative HR and payroll workload by an estimated 30–40%, allowing the team to focus more on strategic initiatives rather than manual data entry." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056364) MS Mallory S. Clinical Operations Manager > "Sometimes I can get lost navigating through different features and have to switch back and forth between my own employee account and the administrator account." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7073565) RM Rachel M. Operations Specialist II > "It's a great way to not only have reps clock in but also for management to do reviews, it shows hierarxchy and you are able to see the roles of everyone in the company and many many more great features." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7072813) Bitan B. Applied AI Developer > "Because Rippling handles so much—HR, IT, Finance, and Payroll—the back-end interface can feel cluttered and overwhelming." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129236) OA Orrin A. Developer > "Everything feels organized and intuitive, which makes routine tasks like viewing paystubs, updating personal information, and managing benefits quick and simple." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7057920) AY Aria Y. Technical Support Specialist > "The 'keep me signed in' feature is also inconsistent, frequently requiring me to re-login despite checking the box." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7059395) JPC Joanna Pauline C. Messaging and Administrative Support > "Rippling lets you set up workflows so repetitive tasks (like onboarding/offboarding or policy updates) happen automatically, which saves a lot of time and reduces human error." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7143425) AO Andrew O. Accounting Manager > "Some of our integrations don't seem to work well with Rippling specifically for benefits, and the overall user friendliness and interface is not the best." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7079858) JT Jarvis T. Support Coach > "It takes the headache out of tracking hours, calculating taxes, and getting paid on time, which gives me peace of mind and lets me focus on doing great work." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7098972) VO Victoria O. Administrative Coordinator > "I needed to have several new employees located in Malaysia and Brazil and had to procure their laptops and other equipment on my own because Rippling does not deliver to either country." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6832596) DK Devin K. Customer Success Manager > "The interface is intuitive, automation saves time on repetitive tasks, and having everything centralized has made HR operations much more efficient for our team." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7082413) SW Shiloh W. Senior Human Resources Business Partner > "The issue is on my side since I have never completed customizing all features in Rippling and they keep incorporating more daily." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7078841) TC Tim C. Mid-Market Account Executive > "Since our company has started using Rippling, it's made all those small tasks so much quicker and easier to complete. Whether conducting one to ones with my manager, or booking time off, Rippling ensures you don't..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7119156) AB Amy B. Clinical Manager > "The password system seems to be confusing as it requires an email, password and authentication code which is difficult to reset." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091336) JS Jami S. Senior Manager > "It's easy to access benefits, SSO logins, payroll/tax information, and to design custom learning/training programs within. When Rippling does have bugs, which is rare, the customer support team responds quickly." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7109847) Jesus Maria P. Data analysis and Quality Assurance Contractor > "Having to reauthenticate multiple times during a single workday feels redundant and interrupts the workflow." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7137348) Bitan B. Applied AI Developer > "The platform is incredibly intuitive for our employees to use, and having a single source of truth for everything from address changes to benefits enroll-ment has drastically reduced administrative overhead for our..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129236) LB Lorin B. Director of Finance and HR > "Lacks some very specific customization within payroll and the time off policies. " [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7064093) KM Kathryn M. Specialist Client Success Referrals > "The platform is incredibly intuitive, making everyday tasks like accessing pay stubs, managing benefits, and completing onboarding steps effortless." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056523) AS Amanda S. XRAY > "I dislike the GPS in a way, because if my phone is not cooperating, then I cant clock out at night. but I do understand why gps is needed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139091) LD Lihle D. WOPs Chat Specialist > "Having to reach out to the support team if there are any issues as well, I get timely responses from them, which is efficient, and as mentioned with the number of apps, I am able to effectively manage my time." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058606) JS Jeremy S. Vice President, Engineering > "Despite the one-stop shop aspect of it all, some processes ended up being more problematic than others, for instance, sometimes PTO requests that have been approved do not register as such - and sometimes duplicate..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7036764) Robert B. Vice President > "Payroll runs are fast and reliable, onboarding new employees is simple, and employees can manage their own personal and direct deposit information without HR involvement." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7093032) ML Megan L. UX Writer > "I suppose the most frustrating feature has been the number of notifications I receive when I am intentionally waiting to complete a task." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7048279) Jennifer R. Teacher > "As an employee, using rippling has been very beneficial and has everything we need as far as tax documents, pay information, PTO schedule, even can take you to nectar." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7140341) GC Garrett C. Benefit advisor > "The only thing I dislike about Rippling are the fact that I can’t see my paycheck before I get it even when the pay period is over and despite the simplicity, some of the tabs are a little confusing." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6864956) [View Reviews](https://www.capterra.com/p/172127/Rippling/reviews/) JA JANINE A. Business Owner > "SurePayroll makes payroll and managing employees a breeze!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) AH Allison H. Operations Manager and HR > "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) JA JANINE A. Business Owner > "The customer support is stellar compared to other companies I have worked with, not to mention it being a..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) RK Robert K. Manager > "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) TK Terri K. Owner > "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967) JL Josephine L. Regional Manager > "We asked about adding time tracking and never received the steps for how to get it up and running at our..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531) KF Kennedy F. Speech Language Pathologist > "I like that I get notifications easily to by email when I am being paid." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RK Robert K. Manager > "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) AH Allison H. Operations Manager and HR > "They provide good support!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) RK Robert K. Manager > "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) JKA Ja Keya A. Manager > "The fact that they help with tax filling is definitely a plus." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) RD Robert D. Sports Director > "It wasn't the easiest system to use when it can to paying employees. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Kennedy F. Speech Language Pathologist > "I also love the simplicity of checking my paystubs." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RD Robert D. Sports Director > "The customer service wasn't the best either." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Katie F. Owner > "The process to submitting payroll is quick and simple." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) JKA Ja Keya A. Manager > "The customer service took a long time to reply" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) JP Joseph P. Principal > "There are tons of features that I don't even use but it could handle much larger and complex organizations..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) BG Brad G. Network Administrator > "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646) KF Kennedy F. Speech Language Pathologist > "Everything is listed in a way that is easy to understand." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) JQ Jorge Q. Owner > "Disappointing, not a full-service provider, nickel and dime you." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713) JC Jean C. Owner > "This service I can provide using SURE payroll platform without breaking the client's bank." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RK Robert K. Manager > "They did not want us to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) CB Charlotte B. Business Manager > "The set up process is easier than some because there is a dedicated person who helps you set up a company..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359) WR Wayne R. CEO > "I found that I did not need it after one month and tried to cancel it but found several months later that I..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998) KF Katie F. Owner > "I am very pleased with SurePayroll because it is user friendly." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) VR Verified Reviewer CEO > "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564) SK Soyeon K. CEO > "When I was not sure which option was right for me the customer support was super helpful in making decisions" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703) MS Maria S. COO > "I did all the address changes with the govt and it never showed up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493) SK Sugi K. vocational rehabilitation couselor > "I liked the promotion regarding getting free first month but there after, rates went up and up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) DC David C. Admin > "My employees have said that the self service portal was difficult to navigate." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606) SN Shawn N. Operations Manager > "It also helps that we very rarely need any customer service assistance." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) AS Acea S. Owner > "They will say if you close the account you will not be charged every month but they still do. If there are..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) MB Mark B. Owner > "It only takes 5 minutes/week to process payroll, super easy" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458) SK Sugi K. vocational rehabilitation couselor > "A little frustrated with getting transferred from one customer service rep to another." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) JC Jean C. Owner > "The pricing is important to a small business and I like the low monthly cost. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RF Robert F. Agent > "Ask for referrals way too much." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714) MD Maria D. Treasurer > "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456) LW Laura W. Owner > "Least 40 characters to finish this review so this is what I think is dumb." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712) RA Rebekah A. Owner > "The dashboard offers a wide range of useful information. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097) Tiffani Z. Director Of Operations > "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668) MO Matthew O. Household Employer > "Very helpful customer success team that called and walked me through the entire setup." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499) CH Carol H. CEO > "Not extremely user friendly for someone who is not always in front of the computer." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619) DM Dylan M. Owner > "Most affordable, simple solution in an overcrowded, expensive industry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678) RR Raymundo R. IT Manager > "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) BJ Benjamin J. Chief Operations Officer > "It has been an affordable and highly functional resource for us." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) TS Tom S. Owner > "Not easy to setup sick pay for NJ. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018) SN Shawn N. Operations Manager > "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) SP Scott P. CEO > "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579) JC Joan C. Bookkeeper > "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348) JO Jacob O. President > "I wouldn't use this company if they were the last company on the planet that offered payroll services." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) JD Jackson D. The Dude > "Love the ease of use and the tax prep is done for me." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947) VR Verified Reviewer Owner > "A customer service rep told me that they didn't build this into the software, my browser offers it, except..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) SM Silvia M. Owner > "It was a good experience; I had no issues with the payroll or paying the tax." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) JL Josh L. Owner > "I called their support, waited on the phone for over an hour (it was during peak season but still)." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972) JP Joseph P. Principal > "sensitive content hidden\] was extremely helpful in getting everything set up for my client." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Owner > "Customer service says they will escalate, and a week later I receive an email that says the exact same..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) TB Todd B. Owner Psychotherapist > "I appreciate never having to worry about payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) JO Jacob O. President > "They couldn't care less about customers that desire to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) AG Alberta G. Office Manager > "I like the ease of processing our payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002) DM Debra M. President > "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223) RM Roy M. Nanny > "The team was very helpful in configuring things the right way. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845) AS Acea S. Owner > "The customer care people will lie." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) RR Raymundo R. IT Manager > "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) KC Kristen C. Accountant > "Customer service is needed too frequently and over the last two years, customer service has gone downhill. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174) JP Joseph P. Principal > "I'm extremely happy with my choice for payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Office Manager > "You call back and you're placed back in line (now "wait time of over 45 minutes"). " [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743) SM Silvia M. Owner > "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) BW Betsy W. media > "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) KN Kendrick N. CFO > "wonderful, i recommend any startup small business to use this service" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471) DV Donna V. President > "I got locked out of my account and tried reaching someone for 2 days." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871) AL Andrew L. Realtor Owner > "Ease of use / \[sensitive content hidden\] the sales rep was very helpful" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187) MH Michelle H. MD > "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348) TB Todd B. Owner Psychotherapist > "It is also very affordable." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) AM Amy M. Business Manager > "We need to change the weekly payday but I can't find the right setting to make it default to the day I want." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808) AE Alan E. Broker Owner > "Portal is easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641) BW Betsy W. media > "SurePayroll personnel made me feel helpless, confused, and hung out to dry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) TP Tricia P. CEO > "It is super easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020) WB Walter B. administrator > "SurePayroll handles government interactions very poorly, and communicates with its clients about these..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929) BJ Benjamin J. Chief Operations Officer > "I would highly recommend it to any business operation of any size." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) SA Sean A. Founder > "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535) [View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/) ## User interface 4.86 (4,762) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) 4.15 (305) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Rippling Top features 38/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/172127/Rippling/#features) SurePayroll 23/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/225706/SurePayroll/#features) ### Recognition Rippling is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value PayrollSoftware (2023)  Best Value PayrollSoftware (2022)  SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Rippling Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurePayroll Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Rippling - By Rippling - Located in United States - Founded in 2012 SurePayroll - By Paychex - Located in United States - Founded in 1971 ## Popular Comparisons [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $8/month Price $5/month 4.8 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/172127-205015/Rippling-vs-Deel) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $20/month Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/205015-225706/Deel-vs-SurePayroll) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $8/month Price Contact vendor for pricing 4.8 Features 4.3 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $8/month Price Contact vendor for pricing 4.8 Features 4.3 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $8/month Price Contact vendor for pricing 4.8 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $8/month Price Contact vendor for pricing 4.8 Features 4.2 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-172127/Paycor-Perform-vs-Rippling) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $20/month Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $8/month Price $17/month 4.8 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-172127/Patriot-Software-vs-Rippling) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) $20/month Price $49/month 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-225706/Gusto-vs-SurePayroll)