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Get more done with Rippling. Save time, automate busy work, and make great decisions by managing payroll, HR, IT, and spend in one.
HR Managers, Company Owners and anyone looking to expand their global talent pool and reap the benefits of remote work.
I like how user-friendly it is and easy to navigate around. I like the interface, very appealing to the eye.
Rippling is a frustrating and disappointing suite of software for the staff-user to say the least. I've had 8 different issues with Rippling administering the HSA/FSA in the last 365 days.
I love the automatic reports showing employee birthdays and anniversaries, the happy feeling of You've Been Paid, the ease of requesting and approving PTO.
All the other apps have all these additional feature requirements and they're expensive. All I need is a simple check-in, check-out and trying to find that in the app store has been miserable.
Our experience has been fantastic. From our product quote stage, through implementation and rollout to managing the system we have not encountered an issue that could not be quickly resolved.
Slow response times from implementation led to a delayed launch of the system. We had multiple data import issues that wasted time because they did not clarify the data that needed to be provided.
The Details that the application gives you regarding payroll is superb and the functionality of integrating apps is fantastic.
I was surprised to find out that we were working with the head of the implementation team because of how poor our experience was.
Their proactive communication and dedication to resolving issues make them a reliable partner.
Sometimes, the lack of permanent employment could present a problem, but I don't know how much is up to them.
The ease of use of the platform and specially the support team, who is always nice and helpful.
Always wrong data about vacation days and sick leaves on their platform, very long rembursement processes for expenses. Payments on the latest possible date.
I worked with other EOR providers before and never had a good customer support experience. With workmotion I have a dedicated account manager and am able to reach out to this person anytime.
Answers regarding specific questions were also ambiguous and required further clarification, which further delayed the onboarding process.
Their support for visa documentation is exceptional as well. On top of that, their customer support team is always responsive and helpful, quickly addressing any questions or issues that come up.
I didn't have any comments for negative points.
Shawn M.: Hello, my name is Shawn. I'm the owner and managing broker of X2 Mortgage. We focus primarily on residential and commercial mortgage lending. When it comes to Rippling, I would give it a three out of five stars. Prior to using Rippling, we were really just running everything off of QuickBooks Online. We are a very small company, so there isn't a great comparison between the two. However, QuickBooks was great for running a company with five or less employees. We were able to run payroll out of there and do everything from that, but it wasn't great for kind of onboarding, offboarding and doing multiple payroll runs maybe weekly. So we simplified everything from a company level when we were using QuickBooks. There was a switch to Rippling because we are a growing company, we are onboarding a lot of people very quickly. We are also offboarding a lot of people because we have a high turnover in our industry, and we needed something where we can offboard and onboard a lot easier. So we decided to go with Rippling, mainly because of the fact that it had a really great tech stack. It integrated with a lot of our existing services that we use. We're able to quickly send out an offer letter to a candidate, have them sign it, and immediately start the onboarding process where we could just have one person running HR. They could run all the payroll, they can do everything very streamlined and very efficiently. The onboarding and integrating with Rippling, it was pretty easy for the most part. They have phenomenal tech stack. When it came to onboarding someone, you really just went through the prompts, get it all kind of sent out to that person. In terms of the existing stuff that we worked with in terms of the integrations, we were using pretty much everything off of Google Workspace. So being able to create their accounts as soon as someone's onboarded or suspend their account as soon as someone's offboarded was really great, and Rippling does make that incredibly easy. Anyone considering going with Rippling, if you do have a high turnover rate or you're constantly hiring or firing people, I think it's phenomenal for offboarding and onboarding. It makes things extremely efficient. You don't need a huge HR development to handle all that. Our HR manager can onboard someone in a matter of 30 minutes, so it's really great for that reason. I will say that if you're looking for a little more hands-on, Rippling's probably not your option. They don't have the best support at all. So if you're not very tech savvy, you're not really going to be able to get your system set up perfectly, and you could schedule time with them, or you could reach out to their support or submit a ticket. But in terms of some of the other competitors in the space, their support is lacking tremendously. So I will say this is definitely for someone who is very tech savvy and who wants to kind of do everything on their own and have everything automated on their own. However, if you need more of that hand holding, I don't think Rippling is necessarily the route for you.
Jule B.: Hi there. My name is Jule, and I work as a head of people at Heyflow, and we're an all-in-one white label solution when it comes to BTC lead generation. So whether if you're working in marketing, recruiting, or in sales, you can use our interactive forms for your social media campaigns. I'll give WorkMotion a four out of five star rating. So when Heyflow was created, we knew right from the spot that we want to be a remote working company. Of course, we were doing a lot of research on many different software tools, and we did a lot of interview, internet research, and we went into the little details, especially when it comes to user-friendliness. In the end, there were only two software tools at the end that made it to the final round, and we chose WorkMotion in the end. We chose WorkMotion at the very end because WorkMotion basically checked all the boxes that we were looking for, especially when it comes to onboarding talents very fast, very quickly, and in the easiest way possible. Also, the platform itself is super self-explanatory when it comes to contract changes or adaptations or salary increases, promotions, whatever. That was literally the easiest and most welcome way as possible from the customer success side. So yeah, that was the only software that checked our boxes. So the onboarding process with WorkMotion was very fast and very easy as well. We were set up with a customer success manager. They asked us a few questions, and we got onboarded right away, which was super convenient and very cool. It just took a few days until everything was set up fully, and the customer success management was even still available after the setup, which we really appreciated. So I can only recommend to a higher internationally in general because it culturally enriches you a lot and gives you so many more opportunities on the talent pool. But if you do so, then I totally recommend working with WorkMotion because not only the onboarding is super easy, but also the work, the day-to-day life together with WorkMotion is just so convenient. They give you a lot of consultation on the lawful aspect of things as well. They give you recommendations also when it comes to some laws in some countries or on some contractual aspects. They're superfast and they're very, very nice. So all thumbs up for WorkMotion for sure.
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