# Compare Pirate Ship vs PayPal 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pirate Ship and PayPal based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/172133-207944/Pirate-Ship-vs-PayPal

---

# Pirate Ship vs PayPal Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Pirate ShipPayPal2/4 selected

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.8

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [1,004 reviews](#user-reviews)

Positive

983

Neutral

11

Negative

10

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,283 reviews](#user-reviews)

Positive

24,706

Neutral

1,054

Negative

523

## Summary

* * *

Key features rated by users

Features selected based on 4,159 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

95%Fit

High performer

Feature ratings

Shipping Labels

4.9

Parcel Shipping

4.8

Label Printing

4.9

Shipment Price Calculation

4.9

Package Tracking

4.8

\--%Fit

Missing features

Not enough reviews

Feature ratings

Shipping Labels

\--

Parcel Shipping

NA

Label Printing

NA

Shipment Price Calculation

NA

Package Tracking

NA

User satisfaction

User satisfaction

4.9

User reviews[1,004](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.9

Customer support

4.9

User satisfaction

4.6

User reviews[26,283](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Small Businesses, Subscription Boxes and Online Sellers that are sick of overpaying for postage!

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

OJ

Olivia J.

Programs Coordinator

> "My favorite aspects of Pirate Ship are that they save customer names and information to automatically populate the..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6313693)

OV

Oleg V.

Founder

> "You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020)

AL

Amber L.

Owner

> "Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6863657)

OV

Oleg V.

Founder

> "The savings on the label are meaningless compared to losing the entire contents with no compensation."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020)

AS

Alexis S.

Owner

> "Overall my experience with Pirate Ship has been great with it always being a reliable way to ship products in a..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7099040)

Ben M.

Author

> "It took me a while to find how to ship using Media Mail with USPS."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7086624)

LNS

Leigh Nicole S.

Personal Assistant

> "Pirate Ship had great rates and worked with us on both the shipment and pickup with UPS. "

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6865934)

OV

Oleg V.

Founder

> "My international shipment was accepted, duties were paid, and then the parcel was lost."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020)

VR

Verified Reviewer

head of core experiences

> "Its ideal for a small business."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7109584)

OV

Oleg V.

Founder

> "The parcel was never delivered and never returned."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020)

SK

Steven K.

Owner

> "Great for small or large business."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7089104)

OV

Oleg V.

Founder

> "The carrier refused to compensate the loss."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020)

OV

Oleg V.

Founder

> "Creating a label is fast and convenient."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020)

OV

Oleg V.

Founder

> "The carrier refused compensation."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020)

MK

MATTHEW K.

Partner

> "Pirate ship has gotten me the cheapest rates I could get with UPS."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6764100)

NS

Nicole S.

Owner

> "I don't like waiting 30 days for the refunds but I understand why that is necessary."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6493488)

RS

RAEGAN S.

ACCOUNTANT

> "I love the ability to check shipping prices and view different options along with being able to have custom saved..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6114907)

VR

Verified Reviewer

Owner

> "Mediocre tracking information - makes you log in to the website to track packages instead of sending a tracking label..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___4177807)

MH

Margaret H.

Administrator

> "Discounted shipping rates can't be beat!PayPal integration is a lifesaver for importing addresses and exporting..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4989533)

MT

Misty T.

Owner

> "This was a very costly item and now I'm out almost a thousand dollars because they won't stand behind their insurance..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___5016182)

LF

LAURA F.

Co-Founder

> "After comparing UPS, Shopify and other shippign services - pirate ship definitely gets the best shipping rates and..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6171107)

MF

Maria F.

Designer

> "Also, printing labels directly from the preview is not supported on Safari either which is very annoying"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3846042)

NS

Nicole S.

Owner

> "I like the simplicity of the site and the convenience to print postage at home."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6493488)

VR

Verified Reviewer

Network Admin

> "You really can't fit a 4" x 6" label on a box you have entered the dimensions of as 3" x 7""

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4319459)

SK

Steven K.

Owner

> "Definitely value for your money."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7089104)

VR

Verified Reviewer

Software engineer

> "It's confusing for me to ship packages to my friends/family because I don't really know where to look for information..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3505003)

MM

Mary M.

Research Assistant

> "I like that the site offers different cheap alternatives of shipping."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6299770)

LP

Linda P.

Account Manager

> "When the package is returned you can't go into the distribution and correct it and reship it out."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3750010)

CM

Claire M.

Systems Engineer

> "Great way to save money and keep track of shipments"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6671145)

VR

Verified Reviewer

Graduate Student

> "I shipped 100 boxes last year and spent almost 12 hours wrestling with the terrible USPS shipping label interface (it..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___3180452)

MC

Melissa C.

Owner

> "It's affordable, reliable, easy to use, and they make the claim process so easy if something is broken or lost in..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6760591)

AK

Alex K.

IT Support Specialist

> "My only pet peeve is that the website has very weak password requirements."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3492309)

MH

Maria H.

Owner

> "Pricing is much cheaper than going through the post office or UPS."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6297991)

JP

John P.

Owner

> "There is an auto suggest for the address that is not able to be turned off."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3493225)

RL

Rebecca L.

Merchandiser

> "The next best feature is to be able to copy and paste a full address in a box and then the site separates the..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3853188)

SH

Starrsha H.

Owner

> "I don’t like that you can’t print multiple labels at once."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3716505)

PM

Paulo M.

Manager

> "I like pirate ship is really cheap for small business"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6714996)

LP

Linda P.

Account Manager

> "So if the list was to be used again that address would still be incorrect."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3750010)

SG

Satin G.

Entrepreneur

> "What I like most about this software is that it integrates with my Shopify store, shipping rates are affordable and..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3499469)

JG

Jennifer G.

Partner

> "There really are no cons to this service"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6183612)

KR

Kelly R.

Teacher

> "I love the ability to quickly estimate shipping costs with just a zip code."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___5082570)

KM

Kalsie M.

Shipper

> "Shipping is expensive."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6062433)

Lori B.

Director of Client Services

> "It works great to provide a discount over retail USPS services and to compare USPS to Fed Ex or UPS and to track and..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4428057)

MB

Marilyn B.

Owner

> "With a loss and insurance purchased they run out the clock and do not pay"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#SoftwareAdvice___3633025)

EB

Elizabeth B.

Marketing Coordiantor

> "The connection to Etsy is by far the best feature along with being able to upload excel files from my website to..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3477759)

JS

Jackie S.

Bad Ass

> "Sometimes I get charged afterwards because they didn't charge me the correct price initially."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4377133)

MH

Margaret H.

Administrator

> "Pirate ship has the perfect interface for seeing all shipment progress at a glance."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4989533)

Amber S.

Online Retailer

> "I don't know how well it scales for larger businesses."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3665374)

DP

Daniel P.

it

> "It has saved a lot in the cost in USPS shipping, even though the Post Office is just down the street"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4983305)

LB

Louise B.

Business Owner

> "On our first try, it was a bit confusing, I would like to see more tutorials available."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4310860)

AC

Amanda C.

Manager

> "That was a pirate btw. But i love pirate ship Saves all your addresses so you dont have to keep typing the same in. "

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4736918)

AB

Ariana B.

Executive Coordinator

> "I do not like how there is no two day delivery guarantee."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3551224)

MH

Mahlon H.

Owner

> "Everything is great with the exception that it doesn't include options to ship via FedEx."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___5081996)

AA

Alison A.

Owner

> "I operate out of two states, and haven't found a way to deal with the issue of having to manually change the "ship..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3133613)

JA

Jaycee A.

Small Business Owner

> "I love that all you have to do is enter your parcel measurements and it will give you a plethora of options for how..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4601946)

Michelle K.

E-commerce Store Owner

> "I ship more with Mercari than any other marketplace, and they are one that doesn't integrate with Pirate Ship so that..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2984503)

RO

Rachel O.

Co-Owner

> "Pirate Ship will find you the best rate, eliminating running all over town with your package (been there, done that)."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6044358)

Jeremy C.

Owner

> "I'll never go back to shipping directly through a carrier again!"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4613006)

RC

Rita C.

Counsel

> "I am not only getting discounted shipping, but I can see all my available shipping options for my package instead of..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4638288)

CP

CLARA P.

OWNER

> "I tried to upload a spreadsheet with multiple items to ship and it was very confusing. "

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2854119)

Dustin F.

Sole proprietor

> "It saves a good amount of money on flat rate shipping through USPS"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4785737)

AU

Anna U.

Operations Specialist

> "I have not found anything I do not like, super easy to use and same price as shipping in store"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4319312)

ST

Samantha T.

Owner

> "Not only is it free but it syncs with shopify, easy to navigate to find shipments, reports, file a dispute, add..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4185619)

Bobbie T.

Independent contractor

> "The only downfall of this software is the refund process. If you mistype or make an error in a name or address, it..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2406774)

BK

Brittany K.

BHPH and Collections Manager

> "We send many packages a day, and we have saved SO much money by using them."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6133962)

Zach H.

Project Coordinator

> "I can't find a simple thing about this software that I don't care for."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4599732)

JT

James T.

Professor

> "It saves a LOT of mney n shipping and generates instant quotes from multiple carriers for packages."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4191772)

TJ

Tom J.

Coach

> "I dislike that the application is not always the easiest to navigate on a desktop computer."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3354039)

XS

Xavier S.

Owner

> "It is great to provide regular companies with the discounts that the big companies get."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6039338)

AF

Anneliese F.

Customer Experience

> "Password needs to be long to start and its a bit difficult to reset"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3195686)

MN

Michelle N.

Executive Assistant to Owner/CEO

> "It is great for businesses looking to save money on shipping costs. "

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4804907)

CN

Colleen N.

recruiter

> "I don't like that labels are saved if you are just determing prices"

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3027957)

AZ

Alexis Z.

English Teacher

> "I also like how it stores previously used addresses."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6024663)

BD

Brandi D.

Self employed

> "Shipping costs are NOT any cheaper than USPS and shipping time takes anywhere from 5-7 days IF they don't delay or..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2425119)

MF

Maria F.

Designer

> "Also, I love I can add my customer's email and they send notifications of shipping and delivery automatically."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3846042)

LB

LG B.

Christian Author

> "Shipping would be far more inconvenient, timely, and costly without it."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2786531)

VR

Verified Reviewer

Bookkeeper

> "Easy to print them all up at the same time if you're purchasing multiple, and has an easily viewable display where..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___4357409)

AB

ALEX B.

President

> "The automated address fill would sometimes have errors which lead to one or two rather large headaches when they were..."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2767594)

JG

Jennifer G.

Partner

> "It is very easy to use pirate ship to print labels for UPS/USPS but at a discounted price. "

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6183612)

VR

Verified Reviewer

Manager

> "They will cost you 100X the money they claim they can save."

[See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___3384354)

[View Reviews](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the purchaser..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

Lucia C.

Owner

> "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

KR

Kyle R.

Trainer

> "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little on..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

KK

Kapil K.

Development Head

> "My many customers complain that if they don't link a bank or card, which is a painstaking process, Paypal limits their account and it is hard to remove those limitations, so Paypal is not a first choice..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6825528)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

YG

Yessnia G.

Operations

> "I trusted PayPal to protect my personal and financial information, yet they have failed completely. Despite reporting the issue, PayPal has refused to refund my money and continues to allow the same..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7029633)

Aman M.

Business Analyst

> "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money from..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Daniel L.

Sales Startegist

> "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405)

Tracie B.

Executive Director

> "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Operations coordinator

> "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Absana P.

Tier III Technician

> "Compared to other first choice payments like Zelle, Square or Venmo I find it to have more options especially with international transactions, however, it does have added fees. Despite this, it's adds an..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

SF

Sandra F.

Professor of Marketing

> "Features like splitting bills with friends, managing subscriptions, and integrating with multiple payment options simplify daily financial activities"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049214)

BG

Blair G.

CEO

> "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100)

Ilysse R.

Project Manager

> "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166)

AL

Amber L.

Owner

> "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539)

KR

Kyle R.

Trainer

> "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

VR

Verified Reviewer

Head of HR

> "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220)

Absana P.

Tier III Technician

> "Furthermore, i love it's ability to automate payments, whenever I was sublease an apartment I could just automate it for the start of the month without having to manual remember and pay."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728)

AS

Adewale S.

Officer

> "Secondly, when creating pool, it's difficult to insert your own image to the pool - it's either too big or too small and the image becomes terrible thereafter."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071568)

DY

David Y.

Owner

> "The invoicing function is great and transferring funds to a bank account is easy and quick, but if you want to keep the cash earned through sales in your PayPal account, that works too, but the interest rate..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7044021)

GA

George A.

Owner

> "I did not like the need to pay a processing fee for if your want your funds quicker than the mentioned 3 business days offered when doing a transer."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051256)

AM

Ally M.

Sr Engjneering Manager

> "A lot of people use PayPal so it was an essential part of adding it to our payment experience. When we did have an account person working with us, they were very responsive and generally helped us try to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7045311)

VR

Verified Reviewer

Operations coordinator

> "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

VR

Verified Reviewer

Sales

> "Expense management, invoicing, customization, customer support and value for money are all here and amongst the best we've used as a business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052734)

MA

Mary A.

Program Manager

> "As for cons, fees can be high, especially when receiving payments, converting currencies, or using cards instead of bank transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7036128)

NS

Natalie S.

Senior immigration Advisor

> "its global payment method and ability to handle borderless payments in multiple currencies, but it has the intuitive interface."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7062346)

KF

Kam F.

Developer

> "I sent money to a vendor once. When I tried to track it, they said they had the option of keeping it on hold for up to 6 MONTHS before releasing it. When I asked them just to send it back they wouldn’t do..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049160)

HA

Heatherly A.

Dance Instructor

> "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119)

Yuriy Y.

Owner

> "Fees could add up quickly, and account limitations or holds were sometimes applied with little advance notice, creating uncertainty for users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

JSF

Jennsy Suyapa F.

Manager

> "I like the fact we can contact with business from different countries and transfer money for the transactions, I think as an entrepreneur this is a great tool and when issues happen customer support is fast..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7037502)

AC

Aldophe C.

Student

> "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748)

EB

Emma B.

Financial Controller

> "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a bank."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

CF

Chen F.

Owner

> "The transaction fees are on the higher side compared to some alternatives, and sometimes account holds can delay access to funds without much explanation."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7019706)

BP

Bill P.

CEO

> "PayPal offers a straightforward method for receiving funds from donors and vendors, while providing transparent, auditable reports."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7064737)

CH

Charlie H.

Footballer

> "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012)

AR

Amos R.

Owner.

> "I've been a PayPal user for years, at the beginning I would just use it to make payments in a safe and secure way, but then as I started my entrepreneurial path I also use it for sending invoices and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7046604)

PG

Paulina G.

Owner

> "Account holds, fund freezes or sudden restrictions can happen, which is risky for businesses that rely on smooth cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7044464)

Malisha C.

Property Manager

> "The added buyer and seller protection gives me peace of mind, and I love that I can manage everything in one place without sharing my bank details.there isn't many bugs and issues with the site."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071546)

VR

Verified Reviewer

Sales Manager

> "The conversion rate the provide is worse and they charge fees on top of that also. If 100 pounds = 125 usd , paypal will give only 115 only ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7069266)

BY

Brian Y.

Visa Consulting Specialist

> "Has proved to be a reliable method of receiving consultation fee and service payments that have allowed me to conduct transactions without complicating my visa consulting practice."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7067437)

JR

Josep R.

Graphic design

> "Transaction fees are a bit high for small businesses, and sometimes fund holds delay payments we need to process quickly."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7038223)

VR

Verified Reviewer

administrator

> "Transactions are fast, the interface is intuitive, and the added buyer and seller protections give real peace of mind. Whether for personal use or business, PayPal has been a dependable tool that consistently..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052122)

VR

Verified Reviewer

Owner

> "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755)

SM

Sanaa M.

Instructor

> "PayPal is a secure payment platform that provides ample customer support, expense management, and financing plans."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051187)

MI

Mena I.

Assistant Manager

> "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6833800)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

NAGESH B.

Sr Transaction Processing Officer

> "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

DS

Donna S.

Administrator

> "PayPal offers the ability to invoice customers who prefer to make payments via check or other options not logging into PayPal or using your PayPal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6774716)

VR

Verified Reviewer

Real Estate Law Clerk

> "Customer service was slow when I once had a payment sent to the wrong account; it took a long time to receive a response, even though the issue was eventually resolved."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7057958)

VR

Verified Reviewer

Ecommerce Managaer

> "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. "

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349)

James H.

Senior Project Coordinator

> "They initiate account restrictions after receiving large amount of payments which can take more than 180 days before they resolve."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055790)

VR

Verified Reviewer

Excecutive assistant

> "It has been for quite some time to say that it's the most accepted and trusted payment option, been an eBay buyer for almost 15 years, and PayPal has been there backing up my purchases, a small fee it taken..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7020520)

Harisathwik V.

Video Editor

> "No matter the size of the funds received PayPal charges fixed fee per payment which affects small vendors a lot."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7079999)

ClJ

Céline J.

Social Media Manager

> "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906)

AM

Annie M.

physician Assistant

> "Some sites don't support it which can be frustrating because I use it often for transactions and find it annoying when it isn't an option"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7054113)

FC

Fujimory C.

Founder

> "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380)

MO

Mihaela O.

Affiliate program manager

> "all the details I could think of to show that I've been receiving money regularly for services already rendered from the same person/company for 10 years with 0 chargebacks or disputes, and even my boss..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6326921)

CM

Cedric M.

Owner

> "PayPal provides me with a highly intuitive app that simplifies the process of sending and receiving invoices."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7060640)

SF

Sandra F.

Professor of Marketing

> "These fees can significantly impact small businesses, freelancers, and individuals dealing with international clients"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049214)

SM

Steve M.

Instructor

> "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880)

DG

Damian G.

CTO

> "My only issues with paypal was when i have a break of using it for a bit, they implemented fee for not using it."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116509)

JR

Julie R.

Owner Sales Rep

> "I like that I can print out an itemized statement of payments I have taken for my orders for my own records tracking."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7038699)

BB

Bruno B.

Creative

> "High Fees: Transaction fees, particularly for international payments and currency conversion, are considered high compared to competitors."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

JP

John P.

Transport Broker

> "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423)

ER

Emmanuel R.

Freelancer

> "I haven't really enjoyed their services to be honest cause I have an issue with my PayPal account getting flagged which I tried getting it release and it didn't work out ending up deactivating my PayPal..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100913)

VR

Verified Reviewer

Sales Lead

> "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204)

MK

Max K.

Business Owner

> "PayPal makes big effort on the design and disputes for individuals, but for a business, the mobile version of the app has a weird blue and for disputes, just consider you're gonna lose them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6863954)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

4.90 (1,004)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,283)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Pirate Ship

Top features

20/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/172133/Pirate-Ship/#features)

PayPal

18/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

No recognitions have been awarded to Pirate Ship

No recognitions have been awarded to PayPal

### Deployment & support

Pirate Ship

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pirate Ship

-   By Pirate Ship
-   Located in United States
-   Founded in 2014

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

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[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

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[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

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4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.8

Features

4.5

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/155621-172133/ShipStation-vs-Pirate-Ship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

vs

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

Contact vendor for pricing

Price

$0

4.8

Features

4.7

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-172133/Shippo-vs-Pirate-Ship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$0.29

Price

$349one time

4.6

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal)

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

vs

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.8

Features

4.3

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-172133/Stamps-com-vs-Pirate-Ship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/)

$0.29

Price

$25/month

4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/207944-221412/PayPal-vs-authorizenet)