--- title: "Compare Health Cloud vs Carepatron 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Health Cloud and Carepatron based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/172299-195467/Health-Cloud-vs-Care-Patron" page_type: "comparison" language: "en" --- # Health Cloud vs Carepatron Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Health CloudCarepatron2/4 selected [Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/)[4.4 (67)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) [## Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/)[4.4 (67)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting Price $350.00/month Value-for-Money 3.9 Functionality 4.4 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment Based on [67 reviews](#user-reviews) Positive 61 Neutral 6 Negative 0 [## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LM Based on [859 reviews](#user-reviews) Positive 767 Neutral 73 Negative 19 ## Not a match? 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Best for Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## User reviews Pros & cons SR Samantha R. Finance > "User-friendly interface, strong patient data tracking, seamless integration, and improves care coordination across teams using Salesforce Health Cloud" [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7129479) Precious M. Director of Sales and Marketing > "Another downside is that certain features are not as intuitive as they could be, requiring extra training or support to use effectively. While the platform is..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7189132) VR Verified Reviewer Manager > "The platform does a great job of centralizing patient information into a single, comprehensive view, which helps streamline workflows and supports more..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7133764) Precious M. Director of Sales and Marketing > "Customization, while powerful, can sometimes lead to inconsistencies if not managed properly, making it harder to maintain standard workflows across teams." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7189132) VR Verified Reviewer Manager > "The biggest strength is the 360-degree patient view—it pulls together medical history, appointments, communications, and care plans so providers don’t have to..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7133764) Nasrullah A. Engineer > "While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7143707) VR Verified Reviewer Advocate > "The platform offers a lot of customization, automation, and collaboration features that help improve communication and streamline workflows across teams." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7147739) Namrata A. IT Recruiter > "Some features also have a learning curve, and performance can occasionally feel slow when working with large amounts of data." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7183147) VR Verified Reviewer Software Engineer > "From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7135330) MP Marco P. Investment Advisor > "What I didn’t like about Health Cloud is that some features can be difficult to learn at first, and the interface may feel overwhelming for new users." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7178678) YS Yogesh S. Flutter Developer > "It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7161027) Alessandro N. admin > "expensive for small reality as a medical center with less then 3 operators.high risk of not respecting italian law about privacy" [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7181697) YS Yogesh S. Flutter Developer > "The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities,..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7161027) Precious M. Director of Sales and Marketing > "Additionally, occasional system lag or performance issues can be frustrating during busy work periods." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7189132) Lynworth V. Emergency services paramedic > "It allows one to securely manage, organise, store healthcare data that allows healthcare systems to move from on premises systems" [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7084516) MP Marco P. Investment Advisor > "At times, certain processes require too many steps, which can slow down daily tasks." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7178678) EH Edgar H. Manager > "What I liked most about Health Cloud is that it keeps everything in one place, making it easier to find patient info, stay organized, and work better with the..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7157230) Preethi S. software Asset configuration > "At first, it felt a bit overwhelming because there are many options and screens to navigate." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7191735) NK Navpreet K. Physician > "It improves communication between healthcare teams and makes it easier to manage appointments, records, and follow-ups efficiently." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7151494) BM Brazola M. Medical Assistant > "Some cons for Health Cloud are the reliance on the internet. If you don’t have internet it will not work." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7074963) VR Verified Reviewer Software Engineer > "In terms of data management, it does a strong job of organizing complex patient information in a structured way." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7135330) LD Latisha D. Admin assistance > "To much pop up ads while trying to research and look for information and data." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7089862) OD Olga D. Pharmacist > "I enjoy working in Health Cloud due to the ample amount of information that is able to fit on one screen, which allows for more efficient patient management." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7076147) VR Verified Reviewer Software Engineer > "It’s not always intuitive for new users, and it often requires training to use effectively." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7135330) VR Verified Reviewer Software Engineer > "In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7135330) ML Melissa L. Provider Network Specialist > "It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___6824894) AGJ Aryan Gautam J. Research assistant > "It makes it easier to manage patient relationships, coordinate care, and track interactions across different teams." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7189153) KC Kayla C. Coordinator > "It is hard to get ahold of customer service sometimes." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7152198) YS Yogesh S. Flutter Developer > "Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7161027) TK Tim K. Draftsman > "As a user, overall mediocre impression of the Health Cloud." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7169203) VR Verified Reviewer Software Engineer > "It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7135330) Precious M. Director of Sales and Marketing > "Another downside is that certain features are not as intuitive as they could be, requiring extra training or support to use effectively. While the platform is..." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7189132) Chanda Q. IVT > "It made it easier to keep track of interactions, coordinate communication, and stay more organized instead of jumping between different systems." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7117556) Precious M. Director of Sales and Marketing > "Customization, while powerful, can sometimes lead to inconsistencies if not managed properly, making it harder to maintain standard workflows across teams." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7189132) Precious M. Director of Sales and Marketing > "Overall, Health Cloud supports a more streamlined, patient-centered approach while helping employees stay productive and organized throughout the day." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7189132) MP Marco P. Investment Advisor > "What I didn’t like about Health Cloud is that some features can be difficult to learn at first, and the interface may feel overwhelming for new users." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7178678) Nasrullah A. Engineer > "Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7143707) Preethi S. software Asset configuration > "At first, it felt a bit overwhelming because there are many options and screens to navigate." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7191735) Namrata A. IT Recruiter > "I liked how it provided a complete view of patient records and helped improve communication between care teams." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7183147) BM Brazola M. Medical Assistant > "Some cons for Health Cloud are the reliance on the internet. If you don’t have internet it will not work." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7074963) Hameeda T. Technical Analyst > "It integrates well with other Salesforce tools, but setup and customisation can take time, and occasional bugs interrupt otherwise smooth workflows." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7112353) KC Kayla C. Coordinator > "It is hard to get ahold of customer service sometimes." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7152198) Precious M. Director of Sales and Marketing > "Once familiar with the system, it becomes a powerful tool that enhances productivity and helps streamline daily responsibilities." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7189132) TK Tim K. Draftsman > "As a user, overall mediocre impression of the Health Cloud." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7169203) Mailen G. Patient > "As a patient, I find Health Cloud helpful for managing my appointments and staying connected with my healthcare providers." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7158558) KC Kayla C. Coordinator > "It is hard to get ahold of customer service sometimes." [See full review](https://www.capterra.com/p/172299/Health-Cloud/#Capterra___7152198) [View Reviews](https://www.capterra.com/p/172299/Health-Cloud/#reviews) LM Logan M. Clinic Director > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936) MT Megan T. Owner > "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354) SG Shea G. Counselor > "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585) IK Inge K. Counsellor > "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463) VS VANESSA S. CEO > "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) JC Jo C. Practice Manager > "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840) JC Jennifer C. Independent Contractor > "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) NM Nushka M. Clinical Psychologist > "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923) GH Gillian H. Founder and Program Director > "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) NN Natalie N. Licensed Clinical Social Work > "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038) DW Daniel W. Owner > "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359) AS Amanda S. Pediatric Occupational Therapist > "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) LG LUDIVINA G. Administrator > "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415) MM Moises M. Speech therapist > "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) BJ Barry J. Therapist > "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034) KB Kate B. Clinical Psychologist > "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465) CH Caroline H. Psychotherapist > "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JC Jennifer C. Independent Contractor > "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) TH Tina H. SLP > "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) TW Taylor W. Owner and President > "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623) KV Krishna V. Owner and founder > "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311) KC Kathleen C. Counsellor > "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882) AD Amy D. Genetic Counselor > "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369) TT Teresa T. Licensed Professional Counselor > "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374) JC Jessica C. Clinician > "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) SB Sabrina B. CCS Administrator > "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871) JG Jesus G. Case worker > "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) AF Aaron F. APRN > "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585) CH Caroline H. Psychotherapist > "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) DH Diana H. supervisor > "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899) VR Verified Reviewer Owner and Clinician > "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570) AS Amanda S. Pediatric Occupational Therapist > "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) RC Ruby C. Occupational Therapist Owner > "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) AE Aly E. Owner > "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691) NV Nadine V. Counsellor > "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006) RC Raechel C. CEO Marriage and Family Therapist > "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321) NL Nicole L. Physiotherapist > "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) JC Jessica C. Clinician > "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) DK Donna K. Physical Therapist > "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818) BA Brian A. Staff Counselor > "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996) TH Tina H. SLP > "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) ME Mary E. Therapist > "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133) AC Alli C. Occupational Therapist > "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) PP Persefoni P. Psychologist > "cannot customize the messages to the clients: send invoices, reminders, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364) DE Danielle E. Therapist > "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) MC Miriam C. Coach > "I am unable to send different forms for different services when a client books a service." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751) SC Sam C. Music Therapist, Board-Certified > "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170) NL Nicole L. Physiotherapist > "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) DP Devon P. Therapist > "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765) CH Caroline H. Psychotherapist > "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JT Jaya T. administrator > "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909) SK Scott K. Speech Pathologist > "The only negatives would be the limited cloud storage and no automatic email reminders for appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297) NR Nicola R. Counsellor and Clinical Supervisor > "I am able to easily create templates for notes, electronic consent forms, emails etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691) RC Ruby C. Occupational Therapist Owner > "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) JM Jessica M. Clinical Psychologist > "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995) RC Reyenne C. Speech-Language Pathologist > "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647) HD Heather D. Psychotherapist > "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418) SB Samantha B. CEO, Therapist > "My practice lost money daily for missed sessions due to non working links and patients could never sign in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440) HW Hannah W. Speech Language Pathologist > "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017) AM Amy M. Mental Health Therapist > "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) RU Roxana U. Therapist > "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377) KP Kassandra P. LMFT > "It was not functional for my therapy practice as you could not have a multiple client account for families or couples." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893) JG Jesus G. Case worker > "Booking appointments is smooth, and it allows me to send reminders to my staff and clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) FE Frieda E. Audiologist > "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305) AF Alecia F. License Professional Counseling > "It provides a free library of forms that can be accessed and modified to tailor your own needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590) MF Matt F. Owner and Practitioner > "I do wish I could organize my documentation and intake forms differently instead of the current work flow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885) JEB John-Eduard B. CEO > "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789) AC Alli C. Occupational Therapist > "I can't change the templates for emails that go out with invoices or appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) LT Libby T. PT Owner > "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432) RC Ruby C. Occupational Therapist Owner > "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) EC Emily C. Counsellor > "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) ES Emily S. Therapist > "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436) HM Hannah M. Chief Clinical Officer > "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366) PD Patti D. Scheduling, intakes, invoicing and accepting payments > "The invoicing and accepting payments is not as clear as the app that we were previously using." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028) KL Kai L. Youth Development Lead > "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759) EH Ella H. Speech therapist > "Some features that I have technical issues to make changes e.g., the visit signature." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581) JG JUSTINE G. Counsellor > "I like the automated workflows such as client reminders and sending intake forms." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358) HR Haley R. registrar > "It often made navigating the platform feel disjointed and slow, which disrupted my workflow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411) ND Naveed D. DriveABLE Coordinator > "It also integrates with Outlook Calendar, which is phenomenal to get a quick view of when we have time to book clients in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6493723) Cynthia Novee Jane D. Psychologist > "What I like least about Carepatron is its interface, which feels outdated and not very visually appealing." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122698) DM Daniel M. Clinical Psychologist > "The interface is clean, intuitive, and very user‑friendly not just for me, but also for my patients, who have found it easy to navigate and engage with." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118633) KM Katie M. Speech pathologist > "The interface for typing is not very easy/streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115413) SG SUJEY G. admin > "User-Friendly Interface: The platform is known for its intuitive and easy-to-navigate interface, which simplifies daily tasks for healthcare providers" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6649638) JP Jusiah P. Psychologist > "The concepts and ideas of the interface is not intuitive." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115428) RH Riyon H. Licensed Mental Health Counselor > "I really enjoy the online forum of worksheets." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118288) DRY Diana Rose Y. ESL teacher > "Navigating through menus and inputting data may not be as seamless as on desktop or larger tablet devices, which could pose challenges for caregivers who rely heavily on..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6249944) KS Kevin S. LMFT > "Lots of great functions, from Ai to claim integration." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115547) AB Alexandra B. Senior Counsellor > "doesn't auto-generate google meets links/not integrated with google meets" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120738) CT Cassie T. Therapist and Owner > "Care Patron is very user friendly and has so many integrations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115697) AG Aimee G. Nursing Coordinator > "Lack of integration with Powerschool; Have to document twice for same office visit" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6648511) MG Michelle G. Owner/horse guided life coach > "Ease of use and integration into my business" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___3417639) NS Nancy S. Speech Language Pathologist and Business Owner > "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) PZ Pam Z. Clinical Social Worker > "I dont find the documents for intake as easy go navigate for parents and guardians as I prefer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120183) VS VANESSA S. CEO > "After an extensive search for the right EHR system, this platform has proven to be both reliable and efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) LS Lindsay S. Program Director > "Some of the features are a challenge to learn and can be difficult to navigate at times." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118141) GH Gillian H. Founder and Program Director > "The system is clean, easy to navigate, and thoughtfully designed for real‑world clinical workflows." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) MP Marlo P. Therapist > "The system is not as user friendly as I would like." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125642) LLR Lufuno Lucky R. Counsellor > "The platform is exceptionally user-friendly, making it easy for our clients to navigate." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115945) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) AB Andrew B. Psychologist > "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916) EB Ember B. Associate Marriage and Family Therapist > "Furthermore, the AI transcription gets interrupted by updates to the software often." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346) AP Anisha P. Ayurvedic Practioner and Physical Therapist > "The customer service is amazing and even the AI bot can answer most of my general questions in a very detailed, easy to follow way." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118075) KW Kimo W. Therapist-owner > "Common Feature availability issues that competitors have and customers may be used to" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118171) JS Josephine S. Assistant Manager > "Quite a few features were not yet available and I still feel like I am looking at the very beginnings of what will be a great product in a two or three years time...." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118322) DY Dohyun Y. Counsellor > "Customer service is not very responsive at times, and I would like the A.I. tools to be expanded more." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116580) [View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) ## User interface [Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/) 4.40 (67) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) 4.43 (859) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Health Cloud Top features 44/50 - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Appointment Management - Audience Targeting - Automated Scheduling - Bed Management - Billing & Invoicing - Booking Management - Calendar Management - Campaign Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Communication Management - Contact Database - Contact Management - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Discharge Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Management - Forecasting - For Healthcare - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Invoice Management - Lead Management - Live Chat - Marketing Automation - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Patient Case Management - Patient Experience Management [See all features](https://www.capterra.com/p/172299/Health-Cloud/#features) Carepatron 35/50 - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Appointment Management - Audience Targeting - Automated Scheduling - Bed Management - Billing & Invoicing - Booking Management - Calendar Management - Campaign Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Communication Management - Contact Database - Contact Management - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Discharge Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Management - Forecasting - For Healthcare - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Invoice Management - Lead Management - Live Chat - Marketing Automation - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Patient Case Management - Patient Experience Management [See all features](https://www.capterra.com/p/195467/Care-Patron/#features) ### Recognition No recognitions have been awarded to Health Cloud Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Health Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carepatron Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Health Cloud - By Salesforce - Located in United States - Founded in 2003 Carepatron - By Carepatron - Located in New Zealand - Founded in 2019 ## Popular Comparisons [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs 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