MaintainX vs TheWorxHub: Which is a better fit?

Pete W.: My name is Pete. I am the director of Process Engineering and Safety. I work for Fitz-Thors, and I would rank MaintainX with a five. At this company, they were not using a CMMS or a EAM, an enterprise access management software. They were using, we got something down. So there was really no management of any of the assets here at this location, or a work order system or a preventative maintenance type of system. They were doing some things, but it was more almost totally reactive instead of preventative. I came from another company where I implemented a asset management CMMS into the system, and it made a world of difference. When I came here, I was responsible for putting in processes for their manufacturing side to make sure everything was smooth, and I quickly realized that they didn't have one. So we got the permission to go forward. So I went through and got a number, almost a dozen software companies, and I went through each one of them. I had a check-off list of things that I wanted it to do. And when I got down to at least five, I started scheduling demos with a team here at Fitz-Thors, and we narrowed it down and we chose MaintainX as our solution. Getting MaintainX implemented was a lot easier than I had originally thought and the team had thought. We received templates to put in our information. It took a while, but we had a couple of college students that entered the data into a spreadsheet, and then MaintainX takes your spreadsheet and puts it into the database and gets it all set up. It's all your assets, all your users, and a number of other things that MaintainX does for you. And along the way, we received training on how to do that post the implementation. I recommend MaintainX because of the ease of use. It was very easy and straightforward. A lot of software implementations can be lengthy and require a lot of work, but MaintainX was not. The implementation team got all our data in there; the data was sound. The training that we received was good, but there's additional training that you can do and look online to receive. But we implemented it and immediately started using and immediately saw a major difference in impact.

Josh: Hi. I'm Josh. I'm a Biomedical Equipment Technician, and I would give TheWorxHub five out of five. For more reviews like this, click below. In the past, I've used [inaudible 00:00:12], [inaudible 00:00:15] purposes, found that it was more expensive [inaudible 00:00:20] I've also looked at True Asset, [inaudible 00:00:20] minimizer, these were excellent CMMS systems. We wanted something though we could [inaudible 00:00:36] medical equipment [inaudible 00:00:42]. We chose TheWorxHub because it was a good fit for us. Our facility was already using [inaudible 00:00:57] to manage our facilities maintenance, scheduling and work requests. It made sense for us to role our existing system into a updated TheWorxHub and implement the facilities model and [inaudible 00:01:22] model and medical equipment management. TheWorxHub is very easy to implement. The team that was assigned to us, from the TheWorxHub was very helpful in breaking down the entire project into small tasks that we could complete. And then doing weekly check ins, and how to turn a very large undertaking into very manageable tasks that we could process. And they were always available for support if we have questions. And they were always clear about outlining what they needed from us from week to week to get this achieved. I would recommend TheWorxHub. That's been a great fit for us, if you have multiple modalities to manage. Housekeeping facilities, medically [inaudible 00:02:13], it can all be combined. And each model is very functional at helping you manage those individual pieces. And it is also very cost effective [inaudible 00:02:25], software that is available. [inaudible 00:02:31] and they have great support.