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Swim school owners and operators. Whether you are a large or small swim school, SwimBiz can improve and automate all of those admin jobs you hate.
Parks and Recreation Agencies, community centers, aquatic centers, gyms, martial arts schools - anyone offering activities to their community members!
SwimBiz has been fantastic right from the start, I particularly like the instant and incredibly friendly support you get on the phone.
Especially as it was inaccurate due to our own delay in correcting current customers. Problems with using own email due to gmail not recognising swimbiz as a safe app.
Excellent customer service and telephone and online support, a good piece of software that has now become almost invaluable to my business.
How to delete customer that are no longer with the swim school.
There are so many features and always improving. Gives a nice professional touch to communications with customers.
It has helped to keep a structure around our growing business but glitches have been frustrating at times.
Customer service/support is brilliant there is always someone that will promptly reply to email queries or arrange a call back to go through any issues.
It also takes a long time to move students from one class to another it has to be done one at a time in quite a few steps so sometimes tricky during rebooking when there are a lot of changes.
The appearance and functionality are outstanding. Xplor staff are very responsive to any issues we have had and they take the time to make you feel like more than just another business account.
Examples include unable to uncancel an event, unable to book a program to occur twice in one day, refunds with multiple cancelled days take a lot of work.
From the system to customer service it is great. I am also a HUGE fan of our account Manager [sensitive content hidden] who has helped us a lot.
Unfortunately there can be problems with reporting and flexibility. It is also challenging to keep up with changes and testing those changes.
Experience has been great, from implementation and support to staff and client experience. Overall it has been very well received and the user friendly interface has made for a smooth transition.
Since the customer cannot submit requests for recurring rentals within the same request, it makes it very difficult for our staff to complete large contracts.
Great! love the team and overall support we have from management.
Many features are not integrated well with each other making reporting difficult, even when using custom reports.
SwimBiz
Xplor Recreation
Top FeaturesSwimBiz
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Xplor Recreation
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