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ZooM vs Act!: Which is a better fit?

Updated on December 1st, 2024
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Summary
Features in Sales Tracking
4
41
  • Commission Management
  • Process/Workflow Automation
  • Territory Management
16
Best performer
41
  • Activity Dashboard
  • Alerts/Notifications
  • Calendar Management
User satisfaction
4.4
User reviews63
Ease of use
4.4
Functionality
4.4
Value for money
4.4
Customer support
4.3
3.8
User reviews803
Ease of use
3.8
Functionality
3.8
Value for money
3.8
Customer support
3.5
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Manufacturing, Retail & FMCG, Wellness, Distribution, Food & Beverages and more.

Act! empowers small and midsize businesses to build and manage client relationships and leads, so you always have your pipeline of new, repeat, and referral business under control.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-24a05537-6ec0-4865-4af6-08da32e14052
Rick K
Owner
5.0

Rick: Hi, I'm Rick. I own a construction company. I would give Act! five out of five stars. For more reviews like this, click below. Act! was solving the problem of keeping track of all of our contacts, potential sales customers, and just allowing us to keep in touch with them. The best thing about Act! is how well it works on my phone. I don't need to be in front of my computer in an office to use Act!. I just pull it up on my phone and I'm good to go. The only thing that kind of was not perfect about Act! was they weren't always upgrading the app fast enough, but the app, as a whole, it was really great. Every so often I would just want to see an update to the app and it would take an extra month or two, but we would always get all the updates we needed.

How Capterra sources reviews
View all video reviews
User interface
172461 video thumbnail}
1 Video
175860 video thumbnail}
1 Video
172461
3 screenshots
175860
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

ZooM

4/41
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Calendar Management
  • Call Logging
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Signature
  • Email Management
  • Email Templates
  • Event Triggered Actions
  • File Sharing
  • Goal Setting/Tracking
  • Interaction Tracking
  • Kanban Board
  • Leaderboards
  • Lead Scoring
  • Live Chat
  • Mobile Access
  • Mobile App
  • Product Catalog
  • Prospecting Tools
  • Reminders
  • Reporting/Analytics
  • Revenue Management
  • Sales Pipeline Management
  • Search/Filter
  • Task Management
  • Third-Party Integrations
  • Transfers/Routing
  • Commission Management
  • Lead Management
  • Process/Workflow Automation
  • Territory Management
See All features
Hide Sales Tracking Software Features -

Act!

Top Features
16/41
Show Sales Tracking Software Features +
ZooM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Act!
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ZooM
  • By SPEC INDIA
  • Located in India
  • Founded in 1987
Act!
  • By Act!
  • Located in United States
  • Founded in 1987
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