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Sunwave was purpose-built for behavioral health & substance abuse treatment. We help facilities manage operations, gain better insights, and stay compliant - ultimately leading to better patient care.
Healthcare teams and practitioners
All components work together within the system which makes reporting amazing. This has also been one of the best systems for compliance auditing as well.
I can do away with filing of paper records and poor tracking and following protocols.
The system is very user friendly, the support staff has been amazing. Any issues that we've ran into have addressed almost immediately.
Implementing was challenging, but change is always hard in the beginning.
They have both been very kind, attentive, and their actions show how much they care about their customers and believe in their product.
The inability to do a general search for a name (like in Salesforce).
I really like the reporting capabilities and the ability to move forms and clients through programs and different admissions.
It is easy to customize and helps you expand your practice with ease. It brings everything together that you need to have a successful practice at an affordable price.
I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.
The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.
There is very limited options to converse with clients between appointments and no notices when a client puts in a note.
The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.
I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.
The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.
Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.
Prioritize real-user-identified key features according to your needs to find your best fit.
Sunwave
Top FeaturesCarepatron
Sunwave
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