Docketwise vs GrowPath: Which is a better fit?

The ability to have somebody there to help me along the way and so easy to reach is the best feature. Clients are happy and the staff is very happy.

When something is missed in the profile, you can't fix it on the form but have to find it in the profile to enter in the information which can take time.

I enjoy the ease of use and have had the pleasure of talking with customer service when I have questions as they are very responsive (a chat feature might be handy).

Also, some questions are phrased in a confusing way. They're working on both these things however.

I like that the information integrates with Clio and saves us time entering information. The website is user friendly and the customer service is fantastic.

There is no need to retype the same facts over and over again into different forms for the same client. I also know that I'm using the most recent form that USCIS requires.

Anna A

Shareholder

Clients (and my staff) love how "user friendly" this software is. Definitely a great value for the money.

I don't always know how to navigate back to other forms. I am not sure whether I am using the form editing software properly.

I love the ease of navigation, the logical flow of information and the responsiveness of the helpdesk. If I have a question, it gets answered swiftly.

Currently you cannot tell if the client chose not to pay a bill and this is very confusing and misleading when trying to look up.

The system is much better than the one we had before, and the transition was made easy with their help. We worked together to create a system that best matches our practice.

Case management software can be intimidating for someone who isn’t actually on the legal side of things.

GrowPath's homepage is a great place to start each day as I can take a quick look at my tasks, my team's tasks, and outstanding task's in the matter of minutes.

It's always difficult to start using a new software program when you've spent years working in a different one. However, the transition has been painless for the most part.

Easy to understand, use and navigate. I hope to continue expanding my knowledge of the software and its ability to ease my processes.

What I have seen the staff get frustrated with is the way the documents are set up. They like to be able to see all the docs together and sort them into folders for case preparation.