ManageEngine ADSelfService Plus vs Passportal: Which is a better fit?

I like it because it is very easy to manage and also very user friendly So I think this is good for my company.

I don't really get notified if someone does not receive the password expire notification. Of the time when they say they don't get it they did and just ignored it.

I am very impressed with the quality of support help, and of the knowledge of the staff each time I have requested help.

Missing Portugal Portuguese option in my site.

The ability to synchronize passwords across 2 platforms for us is great. A great tool that keeps IT out of the password loop so we can focus on other things.

Reset is based on questions which a few end-users forget the answer to.

The experience as a whole seems very user friendly and we enjoyed it greatly. Thank you for your services.

I'll let you know if I find anything to complain about.

Using better passwords makes us more secure and sharing passwords between co-workers is now a breeze. The support team is fabulous.

The Passportal Docs section needs an overhaul - its way to restricted and constrained. There are bugs in the templates as well.

The integrations is has is perfect, the commands you can remotely is nice also like CMD and the info it can also fetch of said device.

So many users complained about having to use a password manager.

Their employees truly stand behind and understand the platform. SolarWinds will only improve that great, baseline technology and continue to give great support.

I am the one who set it up, the settings do not adhere to permission, the wording is different therefore it is extremely hard to set it up with accurate access.

This is a great tool and well worth the cost just to help our team. The fact that we offer it to clients and help them with a password management application is icing on the cake.

The integration with ConnectWise Automate and Control seems a little delayed. And sometimes doesn't show up at all if the serial number isn't populated in Automate.