# Compare ManageEngine ADSelfService Plus vs ManageEngine AD360 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ManageEngine ADSelfService Plus and ManageEngine AD360 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/172556-268487/ADSelfService-Plus-vs-ManageEngine-AD360

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# ManageEngine ADSelfService Plus vs ManageEngine AD360 Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine ADSelfService PlusManageEngine AD3602/4 selected

[ManageEngine ADSelfService Plus](https://www.capterra.com/p/172556/ADSelfService-Plus/)[4.6 (57)](https://www.capterra.com/p/172556/ADSelfService-Plus/reviews/)

[ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/)[4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

[## ManageEngine ADSelfService Plus](https://www.capterra.com/p/172556/ADSelfService-Plus/)[4.6 (57)](https://www.capterra.com/p/172556/ADSelfService-Plus/reviews/)

Starting Price

$595.00/year

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

SA

SA

Based on [57 reviews](#user-reviews)

Positive

54

Neutral

1

Negative

2

[## ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/)[4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

SR

Based on [34 reviews](#user-reviews)

Positive

34

Neutral

0

Negative

0

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## Summary

* * *

Features in Self-Service Password Reset (SSPR) Software

Best performer

18 / 28

Only ManageEngine ADSelfService Plus

-   Access Control
-   Alerts/Notifications
-   Application Security

18 / 28

Only ManageEngine AD360

-   Employee Directory
-   Employee Portal
-   Reminders

User satisfaction

User satisfaction

4.6

User reviews[57](https://www.capterra.com/p/172556/ADSelfService-Plus/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.5

User satisfaction

4.6

User reviews[34](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$595Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Organizations from any industry (government, healthcare, education, banking, IT, etc.) looking to implement MFA, SSO, or SSPR services in an AD-based IT environment.

Best for

IT administrators from SMBs, mid-market and large-scale enterprises, in the manufacturing, financial services, education, healthcare, and government agencies.

## User reviews

Pros & cons

SA

Shyam A.

System Administrator

> "It has significantly improved operational efficiency by reducing password-related tickets and empowering users with self-service capabilities, leading to faster issue..."

[See full review](https://www.capterra.com/p/172556/ADSelfService-Plus/#Capterra___7174045)

JP

Jasim P.

System and Security Team Lead

> "One limitation I noticed is that when adding a domain, AD Self-Service Plus requires the domain controller hostname rather than allowing the use of a domain controller IP..."

[See full review](https://www.capterra.com/p/172556/ADSelfService-Plus/#Capterra___7174265)

SA

Shyam A.

System Administrator

> "Multi-Factor Authentication (MFA): Flexible options like OTP, push notifications, and biometrics enhance security across endpoints and remote access."

[See full review](https://www.capterra.com/p/172556/ADSelfService-Plus/#Capterra___7174045)

LS

Landon S.

IT Manager

> "With a lot of customization, it can sometimes be buggy and hard to find what you are looking for at times."

[See full review](https://www.capterra.com/p/172556/ADSelfService-Plus/#Capterra___7173553)

JP

Jasim P.

System and Security Team Lead

> "The product is easy to deploy, offers effective self-service password reset, MFA, and account unlock features, and helps to reduce the IT helpdesk team's workload..."

[See full review](https://www.capterra.com/p/172556/ADSelfService-Plus/#Capterra___7174265)

VR

Verified Reviewer

Transaction processor

> "They are too slow!"

[See full review](https://www.capterra.com/p/172556/ADSelfService-Plus/#GetApp___3448509)

[View Reviews](https://www.capterra.com/p/172556/ADSelfService-Plus/reviews/)

SR

Suvomoy R.

Sr. Manager Data Center

> "AD Audit Plus provides detailed, real-time change tracking with event correlation and alerting, which is extremely valuable during security investigations or..."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___7055018)

MK

Marlo K.

Director of Information Technology

> "I also have trouble with my passwords, for example if I log into AD360 I use one password, but if I log in directly to Self Service Plus, it is a different..."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___7037238)

SJI

Samad Jabbar I.

IT Service Management Specialist

> "Automation and workflows: Automates onboarding/offboarding, password resets, and bulk operations like group/mailbox management, saving time for admins.​"

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___7055046)

SB

Sean B.

Network Security Admin

> "Some times the integration doesn't work right and I have to sign in at multiple times into multiple different applications."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___7036639)

JP

Jegatheeswaran P.

Head - IT and Cybersecurity

> "AD360 adds value not just in convenience but in compliance/security with features like MFA, privileged access monitoring, auditing, reporting, risk-exposure..."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___7055762)

MAK

Mohammed Altamash K.

Security Admin

> "I'm using strong password enforcer and i can't see if my agent installed on Domain controller are healthy or no."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___7037074)

MA

Mobashir A.

Sr IT Director

> "The platform brings together user management, auditing, reporting, and access control in a single, unified solution."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___7055175)

SB

Sridhar B.

IT Manager

> "User Interface Limitations: The dashboard and reporting tools are functional but not as modern."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___7055996)

CY

Chris Y.

Operations Manager

> "This ensured proper security standards were followed when onboarding employees with the help of the predefined templates without having to perform them from..."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___6792179)

PE

Paketleme E.

Technical Support officer

> "Some difficulties were experienced with the functioning of the real-time alerting system."

[See full review](https://www.capterra.com/p/268487/ManageEngine-AD360/#Capterra___6786189)

[View Reviews](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

## User interface

4.60 (57)

4.65 (34)

### Features

ManageEngine ADSelfService Plus

18/28

-   Access Control
-   AI Copilot
-   Alerts/Notifications
-   Application Security
-   Compliance Management
-   Credential Management
-   Employee Database
-   Employee Directory
-   Employee Portal
-   Generative AI
-   Group Passwords
-   Mobile Access
-   Password Database
-   Password Generator
-   Password Management
-   Password Policies
-   Password Protection
-   Password Synchronization
-   Reminders
-   Remote Access/Control
-   Remote Access & Monitoring
-   Remote Support
-   Reporting/Analytics
-   Secure Password Sharing
-   Self-Service Access Request
-   Self Service Portal
-   Single Sign On
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/172556/ADSelfService-Plus/#features)

ManageEngine AD360

18/28

-   Access Control
-   AI Copilot
-   Alerts/Notifications
-   Application Security
-   Compliance Management
-   Credential Management
-   Employee Database
-   Employee Directory
-   Employee Portal
-   Generative AI
-   Group Passwords
-   Mobile Access
-   Password Database
-   Password Generator
-   Password Management
-   Password Policies
-   Password Protection
-   Password Synchronization
-   Reminders
-   Remote Access/Control
-   Remote Access & Monitoring
-   Remote Support
-   Reporting/Analytics
-   Secure Password Sharing
-   Self-Service Access Request
-   Self Service Portal
-   Single Sign On
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/268487/ManageEngine-AD360/#features)

### Recognition

No recognitions have been awarded to ManageEngine ADSelfService Plus

No recognitions have been awarded to ManageEngine AD360

### Deployment & support

ManageEngine ADSelfService Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ManageEngine AD360

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine ADSelfService Plus

-   By ManageEngine
-   Located in United States
-   Founded in 1996

ManageEngine AD360

-   By ManageEngine
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/)[4.65 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.6

Features

4.8

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-268487/Rippling-vs-ManageEngine-AD360)