# Compare Jackrabbit Swim vs SmartRec 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jackrabbit Swim and SmartRec based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/172589-198905/Jackrabbit-Swim-vs-SmartRec

---

# Jackrabbit Swim vs SmartRec Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Jackrabbit SwimSmartRec2/4 selected

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.5 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/)

[## Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.5 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.1

Customer Service

4.7

Reviews Sentiment

CY

PO

Based on [227 reviews](#user-reviews)

Positive

209

Neutral

17

Negative

1

[## SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting Price

CA$99.00/month

Value-for-Money

4.1

Functionality

3.9

Ease of Use

4.1

Customer Service

4.6

Reviews Sentiment

TB

Based on [147 reviews](#user-reviews)

Positive

126

Neutral

16

Negative

5

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## Summary

* * *

Features in Swim School Software

Best performer

41 / 45

Only Jackrabbit Swim

-   Email Management
-   Inventory Management
-   Multi-Location

38 / 45

Only SmartRec

-   API

User satisfaction

User satisfaction

4.5

User reviews[227](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.4

Customer support

4.7

User satisfaction

4.3

User reviews[147](https://www.capterra.com/p/198905/SmartRec/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

4.1

Customer support

4.6

Price starts from

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

CA$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Online Swim School Management Software for any size Swimming School.

Best for

Government agencies (parks and rec), non-profits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities).

## User reviews

Pros & cons

CY

Cole Y.

Owner

> "I bought my swim school 1/1/25 and Jackrabbit made the process smooth for myself and the former owner."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___7075676)

NF

Nicole F.

Owner

> "My only con is that in the off-season in order to not be billed for a lot of customers I have to manually go in and..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611842)

Phiona O.

Customer service representative

> "I’ve used it for 4 years now and really appreciate the platform always offering new features to help support clients"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___7175249)

CA

Colleen A.

Instructor and Office Manager

> "There’s a few options that don’t actually work when you try to use your phone’s internet browser instead of your..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

Phiona O.

Customer service representative

> "I think it’s very helpful with data entry and storing information as well."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___7175249)

KT

Kyle T.

Owner

> "The email system produces low quality emails and it’s too difficult to add an attachment."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611802)

DH

Daniel H.

Franchise Owner

> "Jackrabbit has a lot of features for managing classes, students, and payment processing."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614587)

RA

Remylee A.

Aquatic Coordinator

> "A bit confusing to check skill progress that's assigned to the class, versus skill being assigned to a kiddos profile."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614540)

TS

Tori S.

Client Care

> "I also enjoy the various educational resources available, and the frequent updates and announcements to keep people..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605231)

DM

Dan M.

CEO

> "too many report options and cluttered main pages."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611736)

AM

Alicia M.

Swim School owner

> "JR has brought my company from revenue in the tens of thousands each year to double and triple that since 2021 when we..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

DH

Daniel H.

Franchise Owner

> "The user interface has way too many buttons and is very difficult to navigate."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614587)

EM

Elif M.

Franchise Owner

> "I like that you can have your classes all set up there along with payment options and set discount options."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611838)

AM

Alicia M.

Swim School owner

> "I sometimes feel like the upgrades are not the things that we are asking for - the entire dashboard overhaul for..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

KS

Kandice S.

Manager

> "It’s been good, after switching from another system it was easy to navigate and figure it out."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___7084236)

ML

Marcus L.

Aquatics Director

> "It seems we can’t send a test email and sizing things seems to be difficult."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611779)

BB

Brittany B.

Owner

> "Helps with reports and finding classes that bring the most revenue in."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605500)

SH

Susie H.

Owner

> "The billing is still challenging for me personally to ensure everything is correct takes too long."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611771)

MP

Marty P.

Director of Swim Lessons

> "The staff portal gives our coaches access to the information they need."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621757)

JS

John S.

Owner

> "Jackrabbit makes posting fees slightly complicated and it isn't smart enough to always identify families who shouldn't..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200335)

KJ

Krysta J.

Teacher

> "The app makes it easy to pay for classes and mark when my kids will be absent."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6815643)

JO

James O.

Owner

> "One of the things I dislike is the fact they have a price that changes as more students enter your school."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606301)

JB

Jacob B.

Franchise Owner

> "Overall I think the data model has a lot of thought put into and the searchable help database is very useful."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621573)

CN

Cameron N.

Deck Ambassador

> "It was hard for me to get used to trying to move kids up or change classes."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605745)

SW

Steven W.

VP

> "The possibilities and flexibility around the way we work and that it’s supported by a world class team who genuinely..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606435)

TD

Tarrik D.

Executive Director

> "The California Law chip reader is also not applicable."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6628448)

DH

David H.

Owner

> "I like the weekly calender, gives a great snapshot of the schedule for a week"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621759)

CA

Colleen A.

Instructor and Office Manager

> "It’s not a user friendly when trying to access the website from your smartphone."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

JV

Joel V.

Program Director

> "The constant trainings and webinars are amazing and truly over-the-top customer service."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621844)

KT

Kyle T.

Owner

> "The overall UI is slow and cumbersome."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611802)

KM

Kristine M.

Founder Lead instructor, Doctor of Physical Therapy

> "The customer service is wonderful and continual improvements are made based on feedback."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621616)

AM

Alicia M.

Swim School owner

> "Still, some big overhauls seem like users weren't asking for that."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

KJ

Krysta J.

Teacher

> "It’s also a great way for the company to communicate with us."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6815643)

VR

Verified Reviewer

Swim School Office Manager

> "I do not like the new dashboard."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612076)

AK

Anna K.

Deck Ambassador

> "Never had any issues with the program, very straightforward and design for new users."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6622263)

KL

Kim L.

Franchise Owner

> "The learning curve was a little challenging and I still struggle sometimes if I'm trying to customize something as..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

TM

Tom M.

Owner

> "Overall ut works good with the exception of a couple of situations that should be improved."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605346)

KO

Kelly O.

Aquatics Director

> "I don’t like this feature as much because it causes me to not use the online registration and have to frequently..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

KL

Kim L.

Franchise Owner

> "I like that JackRabbit allows me to easily set up my class schedule, enroll students, manage them as they move from..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

GZ

Grant Z.

OWner

> "Cannot invoice to suit our company correctly (pro rata etc)That we cannot upload South African Bank feeds. That it..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4337800)

CA

Colleen A.

Instructor and Office Manager

> "It’s been more than efficient for the needs of our company."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

CM

Cristina M.

Marketing Events Manager

> "That is not so easy to customize the features needed and export data."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6210799)

ES

Emily S.

Owner

> "I love having all of our registration on our website for families to register whenever it works for them."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200311)

NC

Nahidul C.

front desk associate

> "there wasn't anything that i did not particularly disliked about this software but i did not enjoy the sudden crash of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4240809)

EC

Emily C.

Marketing Director

> "I enjoy the amount of different things we're able to use Jackrabbit Swim for, between admin work, keeping track of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332214)

MH

Margie H.

Owner

> "Email receipt inaccurate of monthly billing information posted (paid amount is accurate but description of statement..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332349)

KL

Kim L.

Franchise Owner

> "All the core functions of my business run through the system and it also helps me manage my staff time clock and..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

ND

Nicole D.

Office Manage

> "I also think that the transactions are something a bit confusing when you are looking at them and do not know a lot..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332334)

BL

Brooke L.

CEO

> "So far this is the best software that I have come across while running my swim school."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6622085)

KO

Kelly O.

Aquatics Director

> "It also doesn’t save all their information once you put them into the lead file."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

AM

Alicia M.

Swim School owner

> "Their response times are truly amazing."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

KL

Kaylee L.

Aquatics Director

> "I don’t like how there’s not a calendar with all classes on it."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352184)

KY

Kayla Y.

Customer Service

> "Easily able to run reports!"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606227)

JS

Jamie S.

Swim Instructor

> "I cannot clock in on one device and clock out on another."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4372403)

TS

Tori S.

Client Care

> "I think the interface is simple and easy to understand."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605231)

JD

Jess D.

Aquatics director

> "There’s a lot of weird back and forths between certain areas of the software."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4357403)

KL

Kim L.

Franchise Owner

> "I appreciate that it's set up and customized for swim schools from the start and had some features that even helped..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

KO

Kelly O.

Aquatics Director

> "Our parents are crazy so we have to allow their access one at time."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

CD

Carli D.

Lead deck ambassador

> "Really good experience with this program and I reccommend it"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612403)

LM

Lisa M.

Assistant Manager

> "The transaction page can get a little confusing sometimes when there are credits applied or changes made to linked..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3415145)

CD

Carli D.

Lead deck ambassador

> "Software is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612403)

ND

Nicole D.

Office Manage

> "I think that sending a statement is something a bit challenging just because it is not always easy to read."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332334)

KJ

Kara J.

Aquatics Experience Manager

> "It is very user friendly!"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605962)

ML

Maria L.

Swim Instructor/ Manager on Duty

> "Sometimes it lags but not frequently."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352277)

RP

Rachael P.

Franchise Owner

> "Positive - it does have many features that are very useful"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605724)

AD

Amar D.

operations manager

> "some time it's a pit complicated for new users"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4371916)

NH

Nicolle H.

South Swim School Manager

> "I like how there is a feature for attendance, skills, communication to parents and billing all in one place."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4334374)

JH

Josie H.

Owner

> "I really wish parents could drop their own classes."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4344536)

KL

Kim L.

Franchise Owner

> "I launched my business with JackRabbit from day 1 so it's been a critical piece of our growth in the first 6 months of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

PG

Peter G.

CFO

> "That being said, there are certain features that we are very frustrated to not have available to us."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4363011)

KW

Kathy W.

Aquatic Director

> "Our Parent Portal is set to go live to our families on Monday and I am anticipating this registration will run very..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332525)

SH

Scott H.

Owner

> "Sometimes new users struggle with itAnd feel frustrated"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4333758)

JS

John S.

Owner

> "It makes most things very simple to do once we've configured it properly."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200335)

SS

Sabrina S.

Ocean Health Education and Conservation Coordinator

> "However, this may be user error and not the software."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352235)

NM

Nathan M.

Swim instructor

> "It is exceptionally easy to clock in, manage my personal schedule, keep track of my students progress and notate when..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4357982)

AL

Autumn L.

Aquatics Operations Manager

> "The Staff Portal is difficult to use."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4384960)

KD

Karen D.

Director of Swim school

> "I was able to navigate through the system with little help at all but I do enjoy the help videos if I ever need to..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332388)

LG

Laura G.

Owner

> "The options that I have on the back end do not match what options I have on the parent portal. "

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3414016)

NC

Nahidul C.

front desk associate

> "i enjoyed using it and i think it can do a little better by letting multiple user to be signed in at once."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4240809)

CH

Christine H.

Director Of Operations

> "The reports (paid fees) do not always line up with the revenue from our bank account."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3406632)

[View Reviews](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

TB

Tanya B.

Operations Manager

> "I like that once registered we are able to do the attendance based off of the registration. "

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732)

LC

Laura C.

Office Manager

> "It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6773625)

EH

Eric H.

Parks and Recreation Supervisor

> "I do enjoy the way things are set up for our staff to use, and I like the contracts feature."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986)

AK

Amanda K.

Director of Operations

> "Running a child care center with multiple government funding - I am unsure with the subscriptions and our clients running into..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426)

TB

Tanya B.

Operations Manager

> "I also like that is shows how many spots are available when registering. "

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732)

AK

Amanda K.

Director of Operations

> "I find it difficult and complicated on the administrative side for subcriptions and when clients find loopholes in the system..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426)

VA

Vanessa A.

Senior Director of Finance and Operations

> "We have just started using it but so far we are pleased aside from a few tweaks/enhancements that would make our work arounds..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463968)

SW

Susan W.

Registration

> "The scholarship application process is quite cumbersome, especially when students register before being awarded."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

SW

Susan W.

Registration

> "Setting up programs is fast and straightforward, with everything conveniently located in one spot."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

AT

Astrid T.

Marketing Support

> "The only downside we've encountered is that tickets cannot be refunded directly, only credited back."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

SW

Susan W.

Registration

> "It’s such a big help for organizations managing both programs at the same time."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

MK

Mark K.

CSR

> "Sometimes it's hard for our business to understand how it works/"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6477429)

AT

Astrid T.

Marketing Support

> "We've received positive feedback from customers about how simple and seamless the booking process is."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

KS

Kellie S.

Financial Director

> "The "store" where we house our pro-shop is not well equipped and has not had updates in years."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543505)

MZ

Matt Z.

Camp Manager

> "The simplicity of the program and being able to make it easy for my camp directors"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463690)

SH

Stacy H.

Managing Director

> "It took us almost two years to navigate the existing financial reports to find the ones that actually showed us the information..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144851)

SM

Stacey M.

Senior Program Manager

> "Our families were able to figure out registration with relative ease."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6798767)

IW

Ian W.

Co-Founder

> "There were many small things required to set up, albeit many issues were due to errors made on our side."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4455733)

AA

Aiden A.

Software Engineer

> "The recommendation system is also extremely useful."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6635949)

DD

Dean D.

Cashier

> "E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3162062)

AT

Astrid T.

Marketing Support

> "They provided excellent guidance and support at every step of the way."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

SN

Safiya N.

Performing Artist

> "The price concerned me just because our business is on the small-ish side."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4408815)

ET

Erika T.

Program Manager

> "We went from an antiquated software with no way for the end user to register online, the online registration platform has been..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4550834)

MU

Megan U.

Program Supervisor

> "Sometimes changes don't save and the gateway times out when making mass edits."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3161239)

JP

Jr P.

Director of County Parks & Recreation

> "From our first conversation with a SmartRec sales representative to our daily interactions with the support staff, these..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122)

BW

Bailey W.

Assistant Manager

> "We have had lots of issues rolling out this software for widespread use at our facility, many of the issues are very minor but..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144516)

SW

Susan W.

Registration

> "Overall, I would rate this system at 3/5 stars."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

CM

Chelsea M.

Recreation Supervisor

> "In the short term it has been very challenging to adapt some areas of our department to function within the limitations of this..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144576)

EH

Eric H.

Parks and Recreation Supervisor

> "The support has been good as well."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986)

MA

Meghan A.

Artistic Associate and Operations Manager

> "Trying to un enroll or provide discounts or refunds can be incredibly confusing."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3154926)

AB

Amy B.

Director of Program Operations

> "End user experience is easy and friendly."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463723)

JS

Jana S.

Archery Range Manager

> "It's a bit hard to understand how best to do a desired program. And I end up having to ask a lot of questions."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3146724)

DC

David C.

President - administrator

> "Good support team"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6464262)

FM

Frank M.

PT Cashier

> "Our clients seem to have a hard time navigating the system."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3176818)

BL

Brian L.

Customer Service Rep

> "Easy to use and follow."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463730)

CS

Casey S.

Senior Administrative Assistant

> "It makes it hard to write guides or standard operating procedures for software that is constantly changing."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2896191)

RB

Ryan B.

Deputy Director

> "The platform enables customers to perform most functions on their own, anywhere with an internet connection."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4610282)

CH

Cat H.

Administrative coordinator

> "Our community finds it difficult to navigate"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144541)

JP

Jr P.

Director of County Parks & Recreation

> "The greatest advantage of SmartRec is the customer service staff's availability and willingness to assist with any issues or..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122)

BA

Becca A.

Divisional Children and Youth Program Coordinator

> "it was still a struggle to use, nothing was simple and I always felt like it was my first time using it."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2681904)

[View Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/)

## User interface

4.50 (227)

4.33 (147)

### Features

Jackrabbit Swim

Top features

41/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Tracking
-   Automated Scheduling
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Scheduling
-   Collaboration Tools
-   Communication Management
-   Credit Card Processing
-   Customer Database
-   Customizable Forms
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   Generative AI
-   Inventory Management
-   Member Accounts
-   Member Management
-   Mobile Alerts
-   Multi-Location
-   Multiple User Accounts
-   Online Payments
-   Online Registration
-   Parent Portal
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   Self Service Portal
-   Skills Tracking
-   SMS Messaging
-   Staff Management
-   Student Management
-   Team Management
-   Third-Party Integrations
-   Transaction History
-   Wait List Management

[See all features](https://www.capterra.com/p/172589/Jackrabbit-Swim/#features)

SmartRec

38/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Tracking
-   Automated Scheduling
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Scheduling
-   Collaboration Tools
-   Communication Management
-   Credit Card Processing
-   Customer Database
-   Customizable Forms
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   Generative AI
-   Inventory Management
-   Member Accounts
-   Member Management
-   Mobile Alerts
-   Multi-Location
-   Multiple User Accounts
-   Online Payments
-   Online Registration
-   Parent Portal
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   Self Service Portal
-   Skills Tracking
-   SMS Messaging
-   Staff Management
-   Student Management
-   Team Management
-   Third-Party Integrations
-   Transaction History
-   Wait List Management

[See all features](https://www.capterra.com/p/198905/SmartRec/#features)

### Recognition

No recognitions have been awarded to Jackrabbit Swim

No recognitions have been awarded to SmartRec

### Deployment & support

Jackrabbit Swim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SmartRec

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jackrabbit Swim

-   By Jackrabbit Technologies
-   Located in United States
-   Founded in 2004

SmartRec

-   By Amilia
-   Located in Canada
-   Founded in 2004

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Contact vendor for pricing

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[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

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[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/)

vs

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CA$99/month

Price

CA$0

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Features

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4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/187412-198905/TeamLinkt-vs-SmartRec)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

vs

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

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Price

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4.2

Features

4.3

4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/145039-172589/WellnessLiving-vs-Jackrabbit-Swim)

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/)

vs

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CA$99/month

Price

$3445/year

3.9

Features

4.3

4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/127071-198905/Online-Registration-System-vs-SmartRec)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

vs

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$49/month

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$49/month

4.2

Features

4.3

4.1

Ease of Use

4.3

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[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/)

vs

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Price

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3.9

Features

4.2

4.1

Ease of Use

4.1

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[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/)

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3.9

Features

4.3

4.1

Ease of Use

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[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/)

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Features

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Ease of Use

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CA$99/month

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3.9

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/127097-198905/iClassPro-vs-SmartRec)

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/)

vs

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Features

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4.1

Ease of Use

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