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Nonprofit Organizations, Executive Directors, Development Professionals, Nonprofit Board Members, Fundraisers, Event Managers, Auctioneers, PTOs, Booster Clubs and more!
Fundraising Professionals, Event Planners, Charitable Organizations, Not-For-Profit Organizations, Faith Based Groups
It's the exceptional customer service that fosters loyalty and encourages promotion. Thrilled that this USA-based platform has expanded its presence to Australia.
I hate putting cons in here compared to how bad I consider their competition.
From the beginning, we have been impressed with how friendly and support of the staff has been.
The other platforms we abandoned appear to have been developed by people that understood databases but not fundraising or the technical level of the people who would be using it.
Gratitude to the outstanding team at Better Unite, especially a remarkable member who patiently guided me in using the platform.
People were frantically texting me asking me for a link to the auction or a QR code they could use and I had NO IDEA how to get that info.
When I have had a request, she has fulfilled it and answered my questions fully. She has never made me to feel like any question is stupid, and answers with a wonderful attitude the same question.
The only thing I struggle with in BetterUnite is the reports, but they are currently working on completely revamping their reporting.
I loved the feature where we could auto bill all winning bidders in lieu of tracking down bidders to collect payment. The system was turn-key and easy to use.
I also had an issue and was disappointed that I had to use chat support over a phone call because it was not included in the package I purchased.
No financial surprises, sending invites is easy. Admins will appreciate the ease of managing the status of winning bids with downloadable general reports.
Our only issue we had was some people had issues getting thru the firewall to be able to pay online at the end, or even be able to bid.
The auction was easy to set up and I was able to figure out through the step-by-step instructions how to connect it to my PayPal account. It's great for the price and overall worked great.
I was worried about the checkout process because you can't preview it. It didn't look quite like the youtube videos online, but it worked.
Bid Beacon has been the best choice for our organization's needs and has made it possible to run our silent auction more easily and with fantastic results.
I don’t like the user interface being different from the administration.
BetterUnite
Top FeaturesBid Beacon
BetterUnite
Bid Beacon
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