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Perfect for SMBs, large enterprises, and government organizations across a broad range of industries. Teramind is available on cloud, on-premise, AWS, and Azure.
Internal IT departments and Managed Service Providers (MSPs).
We are happy extremely happy with the overall product and the Customer service is outstanding.
As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system.
I thought that the feature set was really robust and it had a cool interface. This was one of my first experiences with this kind of software and it was enjoyable.
As a new customer, this experience has been horrible.
Great reporting capability and very easy to install and setup. The ability to get email notification reports really help you to stay on top of your employee's.
It is somewhat confusing to set up the triggers that gauge productivity.
Teramid seems an excellent tool, since its functionality is effective and very fluid, I like it because it allows me to monitor remotely and has the ability to record videos easily.
It's on the expensive side but you get what you pay for.
Very fair pricing and simple to set up. The real-time updates in the GUI are impressive and there looks to be some rapid and useful development underway.
The Remote Desktop feature is missing the option for file transfers and chat but both are on the roadmap for future updates. The agent is currently only available for Windows.
AWESOME support and very quick to help. The cost is amazing!!! The tool is easy to deploy and very easy to maintain.
I also was limited to one login for an administrator at first but that was opened up recently to more than one.
Once I added our domain, the computers started showing up in the dashboard immediately. It has an excellent suite of tool that helps the IT department save time.
I think some of the information can be hard to find, or you have to drill down. For example finding if a machine has low disk space.
There's a clear and comprehensive development roadmap and the up to 100 devices for free model is amazing - incredibly useful for small businesses and/or trialling the system.
No native Chat Client to communicate with the user.
Teramind
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