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Verloop vs Watermelon: Which is a better fit?

Updated on May 28th, 2023
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Summary
Key features rated by users
Features selected based on 3,126 reviews from Live Chat users.
% Fit
Missing features
Not enough reviews
Feature ratings
Real-Time Notifications
--
Chat/Messaging
--
Real-Time Monitoring
--
Contact Management
NA
Screen Sharing
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Real-Time Notifications
5.0
Chat/Messaging
--
Real-Time Monitoring
--
Contact Management
--
Screen Sharing
NA
User satisfaction
4.7
User reviews10
Ease of use
4.4
Functionality
4.4
Value for money
4.6
Customer support
4.9
4.6
User reviews15
Ease of use
4.7
Functionality
4.1
Value for money
4.6
Customer support
4.8
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Verloop.io helps E-commerce, Banking and Financial Services, Travel, Real Estate, Logistics, Insurance, Foodtech, EdTech and Telecom industries to automate their support functions.

Watermelon offers tools for customer service, marketing and sales. Our AI chatbot can serve all different branches, like e-commerce, financial services, education, health care, and municipalities.

User reviews
pros & cons
Not enough reviews
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
172660
5 screenshots
184195
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

Verloop

22/31
  • Collaboration Tools
  • Contact Management
  • CRM
  • Document Storage
  • Email Management
  • Real-Time Analytics
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Activity Dashboard
  • API
  • Autoresponders
  • Canned Responses
  • Chat/Messaging
  • Customizable Branding
  • File Sharing
  • Geotargeting
  • Interaction Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting/Analytics
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
See All features
Hide Live Chat Software Features -

Watermelon

Top Features
28/31
Show Live Chat Software Features +

Verloop

--

Watermelon

--

Verloop
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Watermelon
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Verloop
  • By Verloop
  • Located in India
  • Founded in 2015
Watermelon
  • By Watermelon
  • Located in Netherlands
  • Founded in 2016
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