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Businesses looking for customer support software belonging to industry verticals such as BFSI, on-demand services, travel and hospitality, e-commerce, ed-tech, SaaS, and telecom.
Information Technology, Tech Support, Education, and Legal
Easy integration with Dialogflow, excellent UI, very supportive and responsive support team.
The fact that core things didn't work. It was always a struggle.
What I liked the most is that the platform is constantly evolving, and most importantly, the support and proactivity service in resolving doubts or queries is very good.
The core functionality doesn't work despite all their promises. My experience with Applozic / Kommunicate started well and then I was progressively more and more disappointed.
It is incredibly easy to use, interactive, with a beautiful UI and amazing customer service.
The ease of integration with Dialog Flow was great. Customer Support was excellent as well.
I love the impressive array of features including web search and chat, enhanced technical support, superior customer service, proactive lead generation, unparalleled efficiency.
I'm concerned about denser AI's potential for bias amplification, lack of transparency leading to black-box decision-making, and it's impact on job displacement and inequality.
My experience has been top notch and i will recommend business associates to give it a shot. I already recommended 6 of my close partners and they have very great experience as well.
It is risky to have all your eggs in one basket.
It gives me confidence that I can contact great technical support if I need help understanding the system.
Learning Curve: Acquainting yourself with all of its capabilities can be intimidating at first and require some patience and time.
I was satisfied with the precise and reliable responses provided by Denser AI, effectively addressing all my inquiries.
Kommunicate
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