# Compare Smartwebs vs UserWay Accessibility Widget 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Smartwebs and UserWay Accessibility Widget based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/172920-218549/HOA-Compliance-Software-vs-UserWay

---

# Smartwebs vs UserWay Accessibility Widget Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartwebsUserWay Accessibility Widget2/4 selected

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.4 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

[UserWay Accessibility Widget](https://www.capterra.com/p/218549/UserWay/)[4.9 (328)](https://www.capterra.com/p/218549/UserWay/reviews/)

[## Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.4 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

Starting Price

$0.40/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

CE

JM

Based on [169 reviews](#user-reviews)

Positive

146

Neutral

20

Negative

3

[## UserWay Accessibility Widget](https://www.capterra.com/p/218549/UserWay/)[4.9 (328)](https://www.capterra.com/p/218549/UserWay/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.6

Functionality

4.8

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [328 reviews](#user-reviews)

Positive

324

Neutral

2

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 3,264 reviews from compliance software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Compliance Tracking

NA

Mobile Access

\--

Document Management

4.3

Policy Management

NA

66%Fit

Missing features

Feature ratings

Data Security

4.7

Compliance Tracking

4.6

Mobile Access

NA

Document Management

4.1

Policy Management

NA

User satisfaction

User satisfaction

4.4

User reviews[169](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

4.9

User reviews[328](https://www.capterra.com/p/218549/UserWay/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.6

Customer support

4.9

Price starts from

Price starts from

$0.40Other, Per Month

-   Free version
-   Free trial

Price starts from

$69Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Community Association Management Companies

Best for

From Fortune 1000 enterprises to SMBs, UserWay simplifies accessibility, compliance, and user experience for organizations of all sizes.

## User reviews

Pros & cons

CE

Claudia E.

Property Manager

> "I appreciate how efficient Smartwebs is—it saves significant time when creating violation letters and managing work orders."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___6626330)

KM

Kelsey M.

Community Manager

> "sometimes the smallest things change in the process and when it doesnt work and we contact support, they probably know how to fix..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3906837)

JM

Jennifer M.

Manager of Association Operations

> "The thing I value the most is the constant support from the SmartWebs team, whether it is Operator error (which most of the time it..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___4873146)

IL

Irene L.

Director of Covenants Dept -retired

> "We have an enormous amount if data snd when running reports the software would not be able to accommodate the output."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

MS

Mark S.

Owner

> "In past use we loved it, quick and easy and like how they can mail out your letters for you."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___6570923)

DT

Danielle T.

Front Desk Associate

> "You are unable to "Queue" letters in ARC like you are in the violations portion of Smartwebs. If your committee requires approval..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3231172)

TC

Taylor C.

Community Manager

> "Smartwebs makes the flow of communication for ARC''s and Compliance violations seamless, which helps the productivity of the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904555)

MR

Melissa R.

Covenants' Coordinator

> "Also, sometimes we are unable to get access via internet when out in the field on our tablets to SmartWebs."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3731312)

PG

Pam G.

Community Manager

> "This software makes it easy to track homeowner violations and to review and approve homeowner architectural applications for..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904652)

SW

Sabrina W.

Manager

> "The system drops off ARC history after a six month period which makes it challenging when you are performing property inspections..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3210734)

JM

Jo M.

CAM

> "I like the fact that I can generate emails to owners for violations and not have to wait until they get a letter delivered by the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730481)

JM

Jo M.

CAM

> "I am sure this was covered in the original setup period. But over time and change of managers, I find that cleanup is needed and..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730481)

IL

Irene L.

Director of Covenants Dept -retired

> "The best feature of this software is not something written in the software but rather it’s the customer service provided by the SW..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

IL

Irene L.

Director of Covenants Dept -retired

> "The system wound either crash or it wound just spin and spin and never give any results."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

VR

Verified Reviewer

Property Manager

> "We expected a learning curve with switching from our old management systems, but it really was so simple with very little pushback..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3682273)

DR

Debbie R.

VP

> "We have so many addresses to track, there is no way a manual system could handle this. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904311)

AO

Andrew O.

Compliance Coordinator

> "The versatility of having an office version and mobile version working seamlessly is very beneficial."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905192)

DQ

Diana Q.

Education and Change Management Manager

> "It is frustrating to have to use the same category/sub-category for a different violation for the same property and because of the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

JM

Jay M.

Director and Sect

> "Excellent. Because of how well it has been used, we have decided to add the ACC modules to automate our processing of these..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729440)

EG

Erin G.

Community Relations Coordinator

> "In cases like that, we need to cut and paste language into VMS to simple say, "Please keep your trash/recycling receptacles out of..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208379)

ND

Nicole D.

Site Manager

> "Smartwebs support is always easily reachable, friendly to speak with, and does their best to resolve any issues. If they are not..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744146)

IL

Irene L.

Director of Covenants Dept -retired

> "It’s my belief that the software was not created for large scale HOAs."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

DH

Dawn H.

Property Manager

> "I like the fact that a letter can be generated in seconds with a photo inserted in the letter and the letter is automatically..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208338)

AH

Amy H.

Community Manager

> "Theres a lot of updates which can be confusing for older members"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729322)

CA

Caroline A.

Office Manager

> "I like that all of the properties sync up with our management system, self updates."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744338)

LR

Lilly R.

Administrative assistant

> "There isn't a feature that I can list as a least favorite for this software at this time."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3783569)

AB

Ashle B.

Assistant Association Manager

> "We love the system and would love it even more with the updates in the violation field."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730767)

AS

Ashley S.

Operations Manager

> "The offline version used to also have tracking, but that never works properly. When escalating to the fourth notice, it skips to..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3209151)

VR

Verified Reviewer

Property Manager

> "I would recommend Smartwebs to any association whether you are managing with spreadsheets or another HOA management software."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3682273)

ES

Edye S.

Community Manager

> "Also, when loading a picture it flips it upside down, very rarely does the picture load correctly and it is very frustrating."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208442)

JR

Jenara R.

Assistant Community Manager

> "it's easy to navigate, I love that email notifications are sent out to the owners nd Board members "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744073)

DQ

Diana Q.

Education and Change Management Manager

> "It use to be good, but now there are so many "flaws" that we are finding that we are going to be using a different software program..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

DW

David W.

HOA President

> "I liked that I could vary the view of monthly violations."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744167)

SL

Samantha L.

Association Manager

> "Just recently the feedback or assistance with support has been rather slow."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729329)

DH

Dawn H.

Property Manager

> "Great tool for property management that tracks you through a community and lets you send letters with ease."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208338)

AV

Almeda V.

Community Association Manager

> "Only draw back is it worked better with areas where there is good internet access. If you are in area where service is not the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230544)

BD

Brenda D.

Community Manager

> "It has really help keep organized when managing compliance issues in an association as well as processing ARC requests."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3213077)

CJ

Charm J.

On-Site Association Manager

> "The compliance violation letters are not able to be changed when using the mobile version."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3209213)

JJ

Jose J.

Customer Mngr

> "The Violations section is very clear and help me with my job"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905659)

DQ

Diana Q.

Education and Change Management Manager

> "We can't even get them to let us know what the issue is and everytime we call or email, there is either a non answer or no answer..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

EW

Elissa W.

Site Manager

> "Overall, my experience is that Smartwebs makes some of the laborious tasks in association management easier through streamlining..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225466)

EG

Erin G.

Community Relations Coordinator

> "Simple things such as correcting language in VMS seems like an unnecessary step."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208379)

SL

Sonia L.

HOA General Manager

> "The search feature allows me to yield quick results for historical data. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225243)

RB

Rebecca B.

Manager

> "Setting up the software to integrate with my information is difficult and time consuming."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225607)

JS

Jacksen S.

IT Director

> "Having one platform for everything an HOA or management company needs just makes the managers and integrations job easier all..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208609)

BH

Bobby H.

property manager

> "users are too difficult to tell what each role does and does not do"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216760)

AC

Adriane C.

Association Manager

> "In general, the screen to label the compliance letter and add a picture has a good workflow."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208583)

KN

Krystal N.

Community Manager

> "Files uploaded by homeowners are not easily downloaded in bulk"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225565)

JB

Joan B.

LCAM

> "It took a little getting used to. How to navigate was learned pretty quickly and it's very straight-forward. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744112)

AC

Adriane C.

Association Manager

> "On busy narrow street, with impatient drivers, it is not easy to get to the address to start labeling the letter."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208583)

KR

Kim R.

Property Manager

> "Using the smartwebs compliance feature makes my property inspections so much more streamlined. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225169)

BA

Brandie A.

CAM

> "Less email, each step creates unnecessary email for too many people"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216240)

BC

Bryan C.

President

> "The software makes being a board or committee member much more efficient and keeps costs down with mailing and postage."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216170)

AM

Alicia M.

Association Manager

> "at times our qued letters show up blank and need to be recreated"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208349)

RB

Rebecca B.

Manager

> "I like that I can just fill out a violation and it is sent by mail instead of having to print and mail from the office."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225607)

JJ

Jennifer J.

Assistant Site Manager

> "Creating template letters is a bit complicated"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3237749)

LL

Lisa L.

Assistant, Administrative Team Lead

> "It makes issuing violation letters and processing ARC applications much easier and streamlined."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230402)

MC

Memrie C.

Community Association manager

> "Sometimes the system does not work properly or does not connect"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3226186)

LM

Lucia M.

Property Manager

> "I like the feature that allows a picture to be included in the letter."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225171)

DDF

Dee Dee F.

Development Cooridnator

> "I cannot be signed into both at the same time and get it's frustrating having to sign in-sign out...."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208426)

ND

Nicole D.

Site Manager

> "I like that it is accessible remotely."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744146)

IL

Irene L.

Director of Covenants Dept -retired

> "This was very frustrating and time consuming"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

NA

Nick A.

Assistant Community Manager

> "Love the multi violation features, this has allowed me to compile more information quickly and easily."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225175)

JS

Juanita S.

Senior Community Manager

> "the addresses are not updated, so I am having to input a great deal of information"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208359)

SS

Shannon S.

Architectural Administrator

> "Extremely easy program to use and if I need help, their I.T. people are very accommodating."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3748104)

GF

Greg F.

manager

> "they cannot respond to questions from the committee."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225277)

DA

David A.

Director of Operations AZ

> "processes are more streamlined and easy to use"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744133)

JV

Janet V.

Property Manager

> "Tablet not so easy to use in the field, will be trying mobile app with my phone next outing."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230481)

AY

Angela Y.

HOA Portfolio Manager

> "The product is fairly easy to use and the mobile site is nice to have."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904514)

AM

Amy M.

Property Manager

> "Programming is difficult and intimidating for me."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208466)

BP

Beverley P.

Property Manager

> "Makes my job easier and more accurate."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905196)

MM

Marla M.

AGM

> "Doesn't provide all information all the time"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225211)

BO

Brandi O.

Community Manager

> "I can add photos and customize my letters with ease."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208335)

KP

Kathy P.

Community Manager

> "I have used for years and do not have the time to invest in to utilize all aspects"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208435)

BD

Brenda D.

Community Manager

> "This has streamlined the process of processing ARC requests from homeowners. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3213077)

QC

Quiara C.

Onsite Associate

> "My older board members seem to have a tough time using the program."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3231545)

CG

Christy G.

Regional Director

> "Easy to train our volunteers to use the ACC module."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744062)

KP

Kathy P.

Community Manager

> "I find it time consuming and frustrating to use."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208435)

RG

Rachel G.

Community Association Manager

> "Easy to use and makes it much faster to send out violations after an inspection, and to allow ARC committee members to review..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3245514)

AA

Anita A.

Association Community Manager

> "Frustrating"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3227118)

[View Reviews](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

EF

Ego F.

Principal Designer

> "The AI handles compliance automatically as we ship new content, keeping our dev queue clear."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___7111446)

CJ L.

Director, Marketing

> "Also had a little snag with switching from direct code injection to GTM deployment, so perhaps the instructions could be clearer, but that..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6854390)

DS

Daryle S.

Admin

> "Furthermore, I was particularly pleased with its level of customizability, which allowed me to tailor the widget to suit my specific needs and..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6817688)

AD

Andriana D.

Website Manager

> "The more advanced code sometimes conflicts with the shorter line to embed and I am not always certain why I should implement the longer one."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6788198)

CC

Craig C.

Senior Web Developer

> "It has become an essential tool in my toolkit as a web developer, allowing me to effortlessly incorporate accessibility features into the..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6334868)

SV

Skylar V.

Digital Marketing Specialist

> "Seems like there are strange quirks when adding to new websites and it doesn't seem to update instantaneously."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6798052)

JP

Justin P.

Account Director

> "The widget’s wide range of accessibility features makes it a comprehensive solution for creating inclusive web experiences for my virtual..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6545332)

RS

Raed S.

Web Developer

> "Some users have reported that the widget can slow down page loading times, affecting overall site performance."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6654190)

CW

Cynthia W.

Administrator

> "I really like the versatility of the Accessibility Widget, where I can choose to place the Widget in different positions on my website, and..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6561665)

CD

Cayenne D.

Director of Development

> "issues that require manual remediation are not displayed in context, only page URL is provided--unless I am overlooking something"

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6561234)

CC

Christina C.

Digital Designer

> "I particularly appreciate how customizable the widget is, allowing us to match its appearance with our site’s design while providing essential..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6430780)

EB

Emma B.

Office Manager

> "Thers have been little issues with the widget."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___7022071)

IG

Ion G.

Founder, User Experience Pathfinder

> "UserWay Accessibility Widget provides a clear accessibility picture and offers a novel and effective approach to solving accessibility issues..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6562384)

CP

Cory P.

Director of Marketing and Communcation

> "There is a learning curve to navigating the website however, that could asl be chalked up to "operator error" as I'm new to the platform."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6249413)

AS

Anthony S.

Founder

> "It works well. And it allows my clients to see it work on a basic level, before upgrading to all the bells and whistles. "

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6789841)

AS

Anthony S.

Founder

> "Accesibe doesn't have a basic level so I don't use them at all now."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6789841)

Yehonatan E.

CEO

> "I found their plugin through a Google search, the installation is really easy (I used GTM) When I had a misunderstanding and contacted their..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6773913)

DS

Drasko S.

Developer

> "Lack of options for the live translation switcher placement."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6580723)

RS

Raed S.

Web Developer

> "Overall, the UserWay Accessibility Widget is a valuable tool for improving web accessibility. While there are some areas for improvement, its..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6654190)

NM

Neal M.

Sales Director

> "I did find cheaper options, but none of them scored as well on accessibility testing sites."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6592731)

JK

Jacqueline K.

Senior Communications Specialist

> "It allowed us to quickly add an accessibility tool to our website with limited developer involvement."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6824281)

FH

Forrest H.

IT Systems Administrator

> "I can see the reports it generates but do not have a way to validate our ADA compliance, it says I am 97% compliant but have no way to tell if..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6071162)

CC

Craig C.

Senior Web Developer

> "The widget's ease of use, comprehensive accessibility features, and seamless integration with various platforms have made it a go-to solution..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6334868)

JB

Jonathan B.

Coordinator

> "I initially had some trouble successfully signing into the widget on our WordPress site."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6580891)

DH

Daniel H.

Community Marketing Specialist

> "My overall experience with the UserWay Accessibility Widget is that it has been extraordinarily useful in opening the doors to users and..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6465163)

JB

James B.

Product Owner

> "It just doesn't blend into your own branding as well as it could."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6758799)

CC

Craig C.

Senior Web Developer

> "This comprehensive approach ensures that the websites I develop are accessible to a wide audience, aligning with accessibility standards and..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6334868)

DP

Dylan P.

Web Developer

> "The initial scanner doesn't show what elements or where the elements are specifically and the UI isn't totally intuitive."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6215653)

JM

Jake M.

Head Web Developer

> "I have just begun using it but plan to enable it on all of our sites once we are able to configure it with our level access account."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6833762)

GP

George P.

Founder

> "Generally goob but once has problems with tag manager embed code"

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6316162)

GC

Garrett C.

Web Designer

> "I like that i can deploy the widget on any website quickly and have an option for users to use the tools this has to offer."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6313504)

MS

Minghua S.

Senior UX developer

> "Had some installation issues with GTM and settings didn't work in the dashboard, but was able to resolve via tech support chat"

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6094215)

NT

Naisargi T.

NA

> "it helps me to make quick and easy accessibility enhancements for my client's website without requiring major coding changes"

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6710692)

RV

Raimonds V.

Web developer

> "Additionally, occasional compatibility issues with certain themes or plugins may arise, requiring additional troubleshooting."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6194580)

Joe S.

Director of E-Commerce

> "The live chat support is incredibly knowledgeable, quick with their response times, and always makes sure to go the extra mile in completing..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6666481)

SL

Sue L.

Website designer

> "The cost of this type of software is expensive unfortunately."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6580486)

MS

Manoj S.

Director

> "You know — tabs open, tutorials, maybe a few curse words. But instead, I got something rare: a product that just works."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6828527)

KH

Kasie H.

VP of Operations

> "It is a bit difficult to reach someone."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6416991)

BR

Bree R.

Website Project Manager

> "I love that it provides users with disabilities the freedom to view our websites with their unique settings to make it easier for them!"

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6687015)

JW

Jennifer W.

Marketing and Admin Manager

> "Still slightly expensive for a small business."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6593333)

AS

Anthony S.

Chef owner

> "As someone who’s not in Internet, design or production, I found it very easy to install and utilize the widget."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___7089358)

RF

Rich F.

Website Development Manager

> "We haven't observed anything we didn't like."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6809543)

EF

Ego F.

Principal Designer

> "We got the free version live on production in under an hour."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___7111446)

AM

Alison M.

Integrated Ministries Coordinator

> "Not knowing exactly what UserWay is doing to my website to make it accessible - however this might be because I haven't really looked at the..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6095861)

Yehonatan E.

CEO

> "As an engineering consulting firm that also provides accessibility services www.eliav-eng.com I will undoubtedly recommend this plugin to all..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6773913)

SN

Sam N.

Support Director

> "There are features that we dont use."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6592554)

CC

Christina C.

Digital Designer

> "The widget provides a wide range of accessibility features, ensuring our site is more inclusive."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6430780)

GD

Gil D.

owner

> "There is a problem of cost, customers are not willing to pay the cost of the paid tool."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6191010)

Bojan L.

CTO

> "Great user-friendly interface and the way how the widget is integrated into my website for live editing."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6657082)

FH

Forrest H.

IT Systems Administrator

> "The only issue I really have is that I am uncertain how much the pro version actually fixes on my website."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6071162)

MS

Manoj S.

Director

> "I reached out to support with a quick question, and honestly, the response was so fast, it felt like the issue was resolved before I even..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6828527)

JG

Joey G.

Marketing Engineer

> "price is a tad big high, IMO. "

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6167887)

JH

Jessica H.

Co-Owner

> "It also seems easy and accessible for our clients to use when accessing our website."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___7051183)

JG

Justin G.

Product Manager

> "None - other than the price going up a lot shortly after we signed up, so creating new accounts for new sites is borderline prohibitively..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___3427976)

LK

Lexie K.

COO

> "The accessibility widget makes it easy for our website to be user-friendly to all people."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6824954)

KV

Kaylee V.

Marketing

> "I have yet to find any cons, other than I don't have use for many of the features."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___3418238)

AD

Andres D.

Marketing Manager

> "The product works and the customer support was excellent, my customer support specialist was \[sensitive content hidden\] and he was very..."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___6820538)

RK

Ray K.

Real Estate Broker

> "I can't think of anything but I am new to the ADA compliance issue."

[See full review](https://www.capterra.com/p/218549/UserWay/#Capterra___3425898)

[View Reviews](https://www.capterra.com/p/218549/UserWay/reviews/)

## User interface

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)

4.38 (169)

4.85 (328)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Smartwebs

Top features

20/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/172920/HOA-Compliance-Software/#features)

UserWay Accessibility Widget

14/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/218549/UserWay/#features)

### Recognition

No recognitions have been awarded to Smartwebs

No recognitions have been awarded to UserWay Accessibility Widget

### Deployment & support

Smartwebs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UserWay Accessibility Widget

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Smartwebs

-   By Smartwebs
-   Located in United States
-   Founded in 2005

UserWay Accessibility Widget

-   By UserWay
-   Located in United States
-   Founded in

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