# Compare Desk Manager vs NinjaOne 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NinjaOne and Desk Manager based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/173025-184229/Help-Desk-Software-vs-NinjaOne --- # NinjaOne vs Desk Manager Features and Cost Comparison Last updated July 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NinjaOneDesk Manager2/4 selected [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) [## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 285 Neutral 5 Negative 4 [## Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment JE Based on [106 reviews](#user-reviews) Positive 104 Neutral 2 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,309 reviews from help desk software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Ticket Management 4.2 Real-Time Notifications 4.5 Customizable Fields \-- Third-Party Integrations 5.0 Performance Metrics \-- 68%Fit Not enough reviews Feature ratings Ticket Management 4.7 Real-Time Notifications 4.4 Customizable Fields \-- Third-Party Integrations 3.0 Performance Metrics 4.4 User satisfaction User satisfaction 4.7 User reviews[294](https://www.capterra.com/p/184229/NinjaOne/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.8 User reviews[106](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.5 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Best for Global solution present in 26 countries, companies such as Eurofarma, Porsche, Cobasi, Komatsu, Unisys and Dia Supermercados use Desk Manager ## User reviews Pros & cons NO Nelson O. IT Systems Administrator > "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply, without..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421) BH Bradley H. Head of Managed Services > "Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running, Remote..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504) JK Joe K. System Administrator > "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of the..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) ER Ethan R. IT Technician > "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) RW Rich W. Executive Director > "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382) EK Eric K. Owner > "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a local..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710) Smita T. Data Scientist > "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154) JH James H. IT Infrastructure Manager > "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) PA Peter A. Automation Engineer > "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719) SG Stephen G. IT Manager > "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) Bobby A. Technical Support > "Overall, our experience with NinjaOne has been very positive. Since moving over from Kaseya’s stack in February 2025, our team has had a much easier time managing..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139) RW Randal W. Managing Partner > "I did wish we could reset some of the alerts, especially on computers that have been offline for a while." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714) ET Eldho T. battery test tecnition > "The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7149593) KC Kevin C. IT Intern > "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839) BH Bradley H. Head of Managed Services > "Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront of..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504) Kevin Y. Managing Director > "However the solution was expensive with no remote support or helpdesk features in the standard license." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082) TB Tyler B. Tier Two Technician > "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) JH Joe H. Operations Director > "It can become a little pricey if you have many users or a low number of users but very endpoint heavy." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916) DN David N. IT Operations Manager > "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) AF Allen F. Director of Information Technology Solutions > "I have struggled with the Apple integration a bit." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828) AN Azamat N. IT Support Engineer > "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727) WM Will M. Manager > "There are a few item you can automate but it just causes more of a headache when doing so" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570) JK Joe K. System Administrator > "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address problems..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) TJ Timothy J. IT Manager > "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour to reboot..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288) DN David N. IT Operations Manager > "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) EE Ed E. Retail and Repair Operations > "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849) GJS Gert-Jan S. Co-Owner and IT Security Expert > "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain your policies..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937) TB Tomson B. IT Administrator > "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) PW Palash W. Operations Consultant > "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and integrations..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290) Divaldo C. CEO > "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact the company." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491) DN Dominik N. CEO > "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations, such as the..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168) TB Tomson B. IT Administrator > "The bundled Bitdefender AV is quite lacking in management." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) VR Verified Reviewer IT Solutions Architect > "Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it”" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) TB Tomson B. IT Administrator > "The extra integration items are somewhat lacking." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) Bobby A. Technical Support > "Remote access, ticket visibility, patching, and endpoint management are all easier to work with day to day." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139) MT Marek T. CEO > "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935) VR Verified Reviewer IT Solutions Architect > "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) Patrick P. System administrator > "A little tiny issue here and there, but nothing their technical support weren't able to handle." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681) VR Verified Reviewer IT Solutions Architect > "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) VR Verified Reviewer Systems Engineer > "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357) VR Verified Reviewer Engineer > "It has significantly improved our team's efficiency by automating routine maintenance and remote support." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162) Fabio S. Quality, IT, Management Control > "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated lot of..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299) TB Tyler B. Tier Two Technician > "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) KF Kenneth F. Accounting > "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633) RW Rich W. Executive Director > "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been a..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382) BS Bill S. Technologist > "Support can be lacking and deploying policies can be difficult at times" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330) TM Tou M. IT Technician > "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723) CE Chalden E. Network Technician > "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158) VR Verified Reviewer IT Solutions Architect > "The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) AM Ailton M. it > "the search needs some work some times I need to find a pc and I have a hard time finding" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633) DN David N. IT Operations Manager > "Patching works well and the device insights is super helpful for troubleshooting issues." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) RS Rick S. Senior IT Specialist > "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067) VR Verified Reviewer IT Solutions Architect > "The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) BF Baptiste F. IT Technician > "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916) VR Verified Reviewer IT Solutions Architect > "It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) Michael J. Owner > "The network monitor is outdated and very limited in its capabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290) JH James H. IT Infrastructure Manager > "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) NA Nick A. Technical Manager > "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911) SM Scott M. IT Director > "Patch management is a bonus, They constantly update and fix bugs and issues." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478) Christopher W. System Admin > "Lack of built in scripting." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351) [View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/) Not enough reviews ## User interface 4.74 (294) [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/) 4.82 (106) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important NinjaOne Top features 30/36 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Summarization - Alerts/Escalation - API - Automated Responses - Automated Routing - Chatbot - Collaboration Tools - Customer Database - Customizable Branding - Customizable Fields - Data Import/Export - Email Templates - Generative AI - Knowledge Base Management - Macros/Templated Responses - Mobile App - Multi-Channel Communication - Performance Metrics - Personalization - Prioritization - Real-Time Chat - Real-Time Notifications - Reporting/Analytics - Secure Data Storage - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Ticket Management - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/184229/NinjaOne/#features) Desk Manager 24/36 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Summarization - Alerts/Escalation - API - Automated Responses - Automated Routing - Chatbot - Collaboration Tools - Customer Database - Customizable Branding - Customizable Fields - Data Import/Export - Email Templates - Generative AI - Knowledge Base Management - Macros/Templated Responses - Mobile App - Multi-Channel Communication - Performance Metrics - Personalization - Prioritization - Real-Time Chat - Real-Time Notifications - Reporting/Analytics - Secure Data Storage - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Ticket Management - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/173025/Help-Desk-Software/#features) ### Recognition NinjaOne is recognized as a top-rated tool in 3 Capterra Shortlist reports Desk Manager is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support NinjaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Desk Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NinjaOne - By NinjaOne - Located in United States - Founded in 2013 Desk Manager - By Desk Manager - Located in Brazil - Founded in ## Popular Comparisons [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.5 Features 4.6 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-184229/ManageEngine-Desktop-Central-vs-NinjaOne) [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Contact vendor for pricing Price $19/month 4.7 Features 4.3 4.7 Ease of Use 4.6 [View full 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[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne) [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-173025/LiveAgent-vs-Help-Desk-Software) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne) [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Contact vendor for pricing Price $115/month 4.7 Features 4.4 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-173025/Zendesk-vs-Help-Desk-Software) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne) [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) vs [SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (520)](https://www.capterra.com/p/107225/SysAid/reviews/) Contact vendor for pricing Price $89/month 4.7 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/107225-173025/SysAid-vs-Help-Desk-Software) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Contact vendor for pricing Price $24.9/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer) [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Contact vendor for pricing Price $20/month 4.7 Features 4.5 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/173025-227102/Help-Desk-Software-vs-JIRA-Service-Management)