# Compare Desk Manager vs Autotask PSA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Desk Manager and Autotask PSA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/173025-223239/Help-Desk-Software-vs-Autotask-PSA

---

# Desk Manager vs Autotask PSA Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Desk ManagerAutotask PSA2/4 selected

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.2 (155)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

[## Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

JE

Based on [106 reviews](#user-reviews)

Positive

104

Neutral

2

Negative

0

[## Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.2 (155)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

3.9

Customer Service

4.1

Reviews Sentiment

Based on [155 reviews](#user-reviews)

Positive

128

Neutral

22

Negative

5

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Freshdesk

4.5 (3,408)

* * *

Starting Price

$19.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### Zoho Assist

4.7 (1,369)

* * *

Starting Price

₹480.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### ManageEngine ServiceDesk Plus

4.4 (227)

* * *

Starting Price

$16.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### BOSSDesk

4.6 (139)

* * *

Starting Price

$29.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Features in Service Desk Software

Best performer

36 / 48

Only Desk Manager

-   Chat/Messaging
-   CMDB
-   Multi-Channel Communication

35 / 48

Only Autotask PSA

-   Change Management
-   Customizable Templates
-   Incident Management

User satisfaction

User satisfaction

4.8

User reviews[106](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.5

Customer support

4.9

User satisfaction

4.2

User reviews[155](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

Ease of use

3.9

Functionality

4.2

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Global solution present in 26 countries, companies such as Eurofarma, Porsche, Cobasi, Komatsu, Unisys and Dia Supermercados use Desk Manager

Best for

Not provided by vendor

## User reviews

Pros & cons

Not enough reviews

JJ

Jacques J.

Director

> "Autotask PSA allows me to manage support tickets, company contracts, and client communication all within a single..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839)

DR

Denuka R.

Operations Manager

> "The UI feels dated in places, and some screens aren’t as intuitive as they could be, especially when you’re moving..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857)

SJ

Simon J.

Senior System Engineer

> "Autotask PSA streamlines service delivery with great ticket automation, solid reporting, and seamless billing."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6840326)

JJ

Jacques J.

Director

> "In addition, the lack of native integration with Xero Online accounting is a missed opportunity, especially for..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839)

DR

Denuka R.

Operations Manager

> "What I liked most about Autotask PSA is how well it integrates different parts of the business into one platform."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857)

DR

Denuka R.

Operations Manager

> "It works, but it doesn’t always feel smooth, and sometimes you spend more time trying to clean up the layout than..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857)

DR

Denuka R.

Operations Manager

> "My overall experience with Autotask PSA has been very good. Once everything was configured to suit the business,..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857)

DM

David M.

Support Engineer

> "Doesn't link well with the inventory of computers. "

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535)

SS

Shawn S.

Senior Systems Administrator

> "We were starting to outgrow and hit limitations of BMS, but now that we are using Autotask we feel we have a PSA..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6827576)

DM

David M.

Support Engineer

> "The invoice designer is not awesome. "

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535)

JJ

Jacques J.

Director

> "Its contract management functionality is unmatched and absolutely essential for MSPs handling multiple Microsoft..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839)

KS

Koos S.

CTO

> "Before Kaseya acquired Autotask it was very slow at times and looked old, but that's part of the past."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004812)

RG

Randy G.

AVP - Systems Administrator

> "Additionally, it highlights issues and allows us to address them more quickly while also helping us track our work."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6813581)

DG

David G.

Technicien

> "There are many visual and textual elements that pollute the display because they are useless."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778)

JJ

Jacques J.

Director

> "I also appreciate how customisable the platform is, especially when configuring ticket and company views to match..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839)

IB

Isaac B.

Intern Sales Responsible

> "The UI/UX should be improved, because a lot of actions a user has to take doesn't make any sense (for example : a..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317)

DM

David M.

Support Engineer

> "It has been a learning curve for our very small shop. But we couldn't live without it now. "

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535)

JK

Jeremey K.

Operations Director

> "I am just comparing it to Teamwork Desk(More of a ticketing system than actual PSA), but out of the box, Autotask..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4808154)

BC

Brian C.

Support Manager

> "I also love the ability to customize ticket templates and place valuable related data like related ITGlue articles..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4829537)

IB

Isaac B.

Intern Sales Responsible

> "Implantations and Integrations are hard, sales process isn't logical and I even had to patch some intern process..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317)

PM

Philip M.

Director of Professional Services

> "How well it matched our ticketing process and improved capabilities. "

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004811)

Kevin H.

Head of Projects

> "The project management features in Autotask still feel neglected and lack many features now considered to be basic..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744)

VL

Vince L.

Director Application Development

> "Overall it is a great system and once gotten used to it and adhering to the configurations and setups of companies..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6631364)

DG

David G.

Technicien

> "Smartphone app even worse than the web version"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778)

SB

Steven B.

Service Delivery Manager

> "The online chat support staff were both knowledgeable and accessible during regular business hours in New Zealand..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4966985)

DG

David G.

Technicien

> "Not ergonomic"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778)

Ravi B.

CEO

> "We're able to leverage heavily ticket automation in autotask resulting in a very high revenue per technical..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___5016607)

FO

Francis O.

Cloud Infrastructure Engineer

> "Unable to search keywords on the application and get results"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4808079)

BP

Brittany P.

Desktop Support Technician

> "I have used multiple PSA resources and this is by far my favorite."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6699423)

Kevin H.

Head of Projects

> "The user interface is outdated which can make the platform difficult to use and configure."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744)

IB

Isaac B.

Intern Sales Responsible

> "As a PSA system, Autotask is working wonderfully for its ticketing system and contract management."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317)

Kevin H.

Head of Projects

> "The procurement section is also cumbersome and lacks the flexibility needed by most businesses."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744)

Kevin H.

Head of Projects

> "We use APIs to solve problems that can't be solved inside Autotask."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744)

Jamie G.

IT Manager

> "When the options aren't customisable at all it really does hinder you."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4970625)

MW

Monica W.

Project Manager III

> "Easy to access data and features. "

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7005216)

NF

Nick F.

Customer Success Specialist

> "Integration with Quickbooks online does not work as hoped for"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4966763)

MW

Monica W.

Project Manager III

> "Easy to develop and generate reports."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7005216)

JS

Jordan S.

Quality Assurance Manager

> "It can be cumbersome to find exactly where to adjust something on the backend."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6062961)

MT

Micheal T.

Marketing Director

> "Autotask PSA has brilliant and easy to use features."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6235046)

ID

Ivan D.

Managing Partner

> "There is the risk of losing yourself customizating worflows and tickets with a lot of detail, to later realize a..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4478621)

RP

Rahul P.

PreSales Solution Consultant

> "Centralized business operations management tool which can increase your productivity and profitability."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964188)

DG

David G.

Technicien

> "Not intuitive"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778)

Kavindu Githsara K.

System Specialist

> "The centralization of data, scheduling, resource management, and integration capabilities are all great features..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4667339)

DG

David G.

Technicien

> "Not user friendly"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778)

Kevin H.

Head of Projects

> "Autotask is infinitely customisable so almost any business problem can be solved."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744)

SC

Samson C.

Operations Manager

> "Billing integration can be flaky at times and needs work in our option"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3698936)

JS

Jordan S.

Quality Assurance Manager

> "The overall presentation, use and customization of Autotask is what I appreciate most."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6062961)

VR

Verified Reviewer

President

> "The KB section makes it hard to add images."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3533992)

RP

Rob P.

CEO

> "We manage our customer contacts and tickets through the system and after initial setup it has been easy and..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3612601)

RP

Rob P.

CEO

> "They changed to a dashboard system at login and frankly it is not that useful to us."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3612601)

EH

Ewan H.

Senior Solutions Consultant

> "It's been fantastic for managing service desk requests and incidents."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___5062766)

VR

Verified Reviewer

President

> "The design feels dated and not as intuitive as other solutions we've tried and in spite of several new releases,..."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2959252)

VK

Victor K.

Systems Administrator

> "What I like most about the Autotask PSA is the workflow rules."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6022857)

VR

Verified Reviewer

Consultant

> "Little bit confusing at the begining. But soon I catch it up."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3540649)

JO

Joshua O.

Infrastructure Engineer

> "This is one of the best IT service management I have used so far, very easy to use."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6508357)

SA

Sunil A.

President

> "Does not provide a good Calendar view for Work distribution and management (It is crucial)"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#SoftwareAdvice___3189860)

CH

Chris H.

General Manager

> "You can manage all aspects of an MSP business here with billing integrations available to close the loop."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3566387)

VR

Verified Reviewer

President

> "Hard to use."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3533992)

YB

Yvonne B.

Service Co-Ordinator

> "I absolutely love AutoTask - it's easy to work with and manage tickets effectively."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6129405)

JD

Joe D.

President

> "Horrible"

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3433540)

ID

Ivan D.

Managing Partner

> "It allows us to reflect our specific needs on the app, and avoid mistakes."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4478621)

MR

Mahesh R.

Assistant Manager - Service Delivery

> "The report generation is a little slow sometimes."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2539590)

IB

Isaac B.

Intern Sales Responsible

> "Ticketing system is working woderfully."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317)

TS

Tyler S.

CEO

> "The worst support out of any software/service we use."

[See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2690116)

[View Reviews](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

## User interface

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)

4.82 (106)

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)

4.25 (155)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Desk Manager

Top features

36/48

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   Analytics
-   API
-   Asset Lifecycle Management
-   Benchmarking
-   Change Management
-   Chat/Messaging
-   CMDB
-   Configuration Management
-   Contract/License Management
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Email Templates
-   Generative AI
-   Incident Management
-   Inventory Management
-   IT Asset Management
-   IT Risk Management
-   Knowledge Base Management
-   Live Chat
-   Localization Automation
-   Mobile Access
-   Multi-Channel Communication
-   Prioritization
-   Problem Management
-   Procurement Management
-   Project Management
-   Real-Time Notifications
-   Real-Time Reporting
-   Release & Deployment
-   Remote Access/Control
-   Reporting & Statistics
-   Scheduled/Automated Reports
-   Self Service Portal
-   Service Catalog
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/173025/Help-Desk-Software/#features)

Autotask PSA

35/48

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   Analytics
-   API
-   Asset Lifecycle Management
-   Benchmarking
-   Change Management
-   Chat/Messaging
-   CMDB
-   Configuration Management
-   Contract/License Management
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Email Templates
-   Generative AI
-   Incident Management
-   Inventory Management
-   IT Asset Management
-   IT Risk Management
-   Knowledge Base Management
-   Live Chat
-   Localization Automation
-   Mobile Access
-   Multi-Channel Communication
-   Prioritization
-   Problem Management
-   Procurement Management
-   Project Management
-   Real-Time Notifications
-   Real-Time Reporting
-   Release & Deployment
-   Remote Access/Control
-   Reporting & Statistics
-   Scheduled/Automated Reports
-   Self Service Portal
-   Service Catalog
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/223239/Autotask-PSA/#features)

### Recognition

No recognitions have been awarded to Desk Manager

No recognitions have been awarded to Autotask PSA

### Deployment & support

Desk Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Autotask PSA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Desk Manager

-   By Desk Manager
-   Located in Brazil
-   Founded in

Autotask PSA

-   By Kaseya
-   Located in United States
-   Founded in 2004

## Popular Comparisons

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

vs

[Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Contact vendor for pricing

Price

$25/month

4.7

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/173025-202528/Help-Desk-Software-vs-Milvus)

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.25 (155)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.12 (195)](https://www.capterra.com/p/13803/N-central/reviews/)

Contact vendor for pricing

Price

$1.75

4.2

Features

4.2

3.9

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/13803-223239/N-central-vs-Autotask-PSA)

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Contact vendor for pricing

Price

$15/month

4.7

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-173025/LiveAgent-vs-Help-Desk-Software)

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.25 (155)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (194)](https://www.capterra.com/p/163344/N-sight/reviews/)

Contact vendor for pricing

Price

$99/month

4.2

Features

4.2

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/163344-223239/N-sight-vs-Autotask-PSA)

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Contact vendor for pricing

Price

$29/month

4.7

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-173025/Freshservice-vs-Help-Desk-Software)

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.25 (155)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

vs

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (147)](https://www.capterra.com/p/207618/Syncro/reviews/)

Contact vendor for pricing

Price

$129/month

4.2

Features

4.4

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/207618-223239/Syncro-vs-Autotask-PSA)

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Contact vendor for pricing

Price

$39/month

4.7

Features

4.4

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164283-173025/Zendesk-vs-Help-Desk-Software)

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.25 (155)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Contact vendor for pricing

Price

$29/month

4.2

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170401-223239/ITGlue-vs-Autotask-PSA)

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

vs

[SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (511)](https://www.capterra.com/p/107225/SysAid/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/107225-173025/SysAid-vs-Help-Desk-Software)

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.25 (155)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.2

Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-223239/Atera-vs-Autotask-PSA)

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

vs

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Contact vendor for pricing

Price

$20/month

4.7

Features

4.5

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/173025-227102/Help-Desk-Software-vs-JIRA-Service-Management)

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.25 (155)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

3.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/184229-223239/NinjaOne-vs-Autotask-PSA)