# Compare OpenTable vs Owner.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare OpenTable and Owner.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/17313-10002488/OpenTable-for-Restaurants-vs-Owner

---

# OpenTable vs Owner.com Features and Cost Comparison

Last updated June 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OpenTableOwner.com2/4 selected

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.6 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

[## OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [1,321 reviews](#user-reviews)

Positive

1,265

Neutral

45

Negative

11

[## Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.6 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting Price

$499.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [109 reviews](#user-reviews)

Positive

98

Neutral

2

Negative

9

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,769 reviews from online ordering software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Online Ordering

4.7

Payment Processing

4.4

Online Payments

4.6

Order Management

4.6

Mobile Access

4.7

84%Fit

High performer

Feature ratings

Online Ordering

4.8

Payment Processing

5.0

Online Payments

4.8

Order Management

4.8

Mobile Access

4.8

User satisfaction

User satisfaction

4.7

User reviews[1,321](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.6

User reviews[109](https://www.capterra.com/p/10002488/Owner/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$499Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

The platform is for restaurant owners looking to increase their direct online sales, without paying crazy fees.

## User reviews

Pros & cons

RS

Radha S.

Legal Assistant

> "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

RS

Radha S.

Legal Assistant

> "Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

RS

Radha S.

Legal Assistant

> "That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

VR

Verified Reviewer

Quality Engineer

> "Not many dislikes, only note is that if you don't have location services enabled the app is not as easy to navigate."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7151471)

LC

Louise C.

Marketing Director

> "The platform streamlined the booking process for both staff and guests, reduced scheduling conflicts, and improved the overall dining..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7177111)

IL

Ilaria L.

Assistant Reservations Manager

> "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

LC

Louise C.

Marketing Director

> "What I liked most about OpenTable was how easy it made managing reservations and table availability in real time."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7177111)

JR

Joelle R.

Manager and customer service

> "The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature was..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

VR

Verified Reviewer

Project Manager

> "I like that you can make reservations in the app and you will get notifications of upcoming events. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7057062)

EH

Elizabeth H.

MYSELF

> "The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7069870)

WB

Will B.

Co-Founder and Event Manager

> "Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7077386)

JS

Julia S.

Director of Operations

> "Very expensive if you can't route guests to book direct with your booking widget."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

MG

Mark G.

Company Director

> "I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

VR

Verified Reviewer

IT Support Analyst

> "Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6837256)

MG

Mark G.

Company Director

> "It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

KM

Kiersten M.

Admin

> "I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758)

KB

Kelly B.

Owner

> "OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6720191)

SB

Sara B.

Teacher

> "The only downside, is that it’s not availiable in every town, or for every place to eat!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6481527)

Anthony C.

Founder

> "The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

MR

Max R.

Manager

> "Mobile/iPad version of apps vs. webpage are missing some features and you will need to go onto a laptop or desktop to utilize."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6274877)

JR

Joelle R.

Manager and customer service

> "OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

LD

Lauren D.

Communications Consultant

> "One of the drawbacks is that it can be hard to collect actual $ rewards - I've booked many over the years, and have never received the..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5030293)

OM

Omar M.

Healthcare Recruiter

> "What I liked most about OpenTable was the ability to make reservations at dining locations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552875)

LO

Luke O.

Creative

> "On some reservations you have to pay a deposit which can be $20/person, but I don't think there is much that OpenTable can do about it."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035940)

MT

Maria T.

Publicist

> "Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796)

RL

Rachael L.

Physician assistant

> "the issue I run into is it is very finicky on how to actually get the points-I once noticed I wasn't getting points for my reservations made..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4224053)

JG

Jamie G.

Manager

> "I have never had any problems when using them They even reached out to me one time when there had been an issue on their end, making sure..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6853693)

KB

Kerri B.

Senior learning and development program manager

> "been caught a couple of times with reservations for restaurants that are closed whether for the day or permanently without any notification."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6113303)

Anthony C.

Founder

> "It’s my go-to for making restaurant reservations, especially when I’m exploring new places."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

SD

Steve D.

General manager

> "Good, phone interactions have been more difficult when needed things adjusted they used to do it, now walk you through it, some times ain’t..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258496)

DA

Dylan A.

Assurance Staff II

> "Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open Table app..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6004885)

VC

Virginia C.

therapist

> "I don't like that at times restaurants do not clearly state the type fo table you can reserve."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5000618)

SN

Steven N.

Church School Teacher and UFC Fit Kids Attendant

> "What I like about OpenTable is that I can reserve a table, view places to eat, find cuisines, enjoy, and meet people."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5075088)

AI

Alexander I.

Managing Attorney

> "Sometimes the restaurants are not in sync with the app and do not receive the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6141170)

LT

Layla T.

Blogger

> "OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings all in..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6039372)

VR

Verified Reviewer

Software Engineer

> "The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

JA

Jason A.

Commander

> "Great option for booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

VR

Verified Reviewer

Professor

> "The rewards offered in the platform are weak and do not offer much of an incentive to continue using the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035831)

MS

Michaela S.

Event manager

> "Super easy to adjust booking experiences, add users, monitor / limit functions."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

Alexandra C.

Associate Director

> "The only thing that I dislike about OpenTable is that it does not include all restaurants in the area."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4962540)

TP

Tess P.

Customer Care Representative

> "Very easy for making reservations, adjusting resos, getting information about a restaurant"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6594486)

TL

Tiffany L.

Team Lead

> "The only thing that I like the least is that every once in a while I look for places that are not in the available yet."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5086582)

MG

Mark G.

Company Director

> "OpenTable is clearly the industry leader when it comes to restaurant reservation systems."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

VR

Verified Reviewer

Software Engineer

> "Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

TV

Tatiana V.

Associate Director

> "I can get reservations to top restaurants in a few clicks."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6607004)

CS

Cheryl S.

Captain

> "sometimes it is not easy to navigate open table to find the menus for certain restaurants"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6017433)

AS

Aimee S.

Owner

> "Open table is a great app for finding a restaurant, especially last minute or at a busy time. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6831022)

BM

Brian M.

owner

> "You get used to having it, you customers get used to having it, and then the price seems exorbitant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6269062)

JR

Joelle R.

Manager and customer service

> "The status updates for tabling is incredibly helpful as well."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

SS

Samantha S.

Fitness Professional and Trainer

> "Sometimes I feel that there are not many available options that correlate with the actual times available after calling the restaurant..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699)

JS

Julia S.

Director of Operations

> "Cover flow helps with booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

SC

Sadie C.

Event Specialist

> "No reason is given when a table is not available. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6111356)

WE

Whitney E.

Sr. Sales Manager

> "Allowing guests to book online and opening up space for guests to book online is super helpful and helps bring in extra $$$."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4914432)

CO

Christine O.

Owner

> "We lose business and or we make diners angry. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6260252)

GP

Gladys P.

Community Program Manager

> "I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6222970)

AP

Aria P.

Manager

> "Can be annoying to navigate on your phone"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6263948)

SR

Sara R.

Attorney

> "I use it all the time for easy restaurant reservations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6642543)

MR

Maria R.

Communications Advisor

> "It seems to take a long time for these to accumulate even though I eat out a lot, and I'm still not clear on what the points can be redeemed..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108)

OC

Olivia C.

Hostess

> "I enjoy how simple it is for users and gets the point across quickly when trying to make a reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552835)

RL

Rob L.

.

> "The constant reservation reminders that occur sometimes while you are at the restaurant can get annoying at times."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4712209)

ST

Supakorn T.

Restaurant operations

> "The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295)

MD

Mackenzie D.

Sales

> "Recently I have had a lot of glitches where it won't allow me to reserve the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4521377)

MA

Mark A.

Adjunct Professor

> "I like the ease with which I am able to make reservations and to make specific selections such as seating."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5098677)

FM

Felipe M.

Research Associate

> "One issue that I have experienced is that sometimes the availability of tables is limited, especially during peak dining hours."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

KM

Kiersten M.

Admin

> "I love the ease of use both through the website and app and that you are able to earn points."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758)

AG

Arianne G.

Associate

> "Overall it does what it's supposed to do, but not overly impressed with the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4978670)

JI

Jackie I.

Events Coordinator

> "It makes it easy for users to learn how to use and also be able to see reservations easy!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6803714)

FM

Felipe M.

Research Associate

> "This can be frustrating and time-consuming, especially if you are in a rush or trying to make a last-minute reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

NC

Natalie C.

Exercise physiologist

> "I love the ability to see what restaurants have availability on what works for my schedule."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5003173)

GM

Gianmarco M.

Account Manager

> "The interface is also a little clunky and unintuitive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4724287)

MS

Michaela S.

Event manager

> "Tripleseat integration is a breeze."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

IL

Ivy L.

Commercial Marketing Manager

> "There are not too many cons.. if anything the platform looks a little outdated and some UX processes are a bit clunky (i.e. have to go back..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3494233)

BM

Brandy M.

Manager

> "The assistance we've received has been outstanding, both in terms of operations and from our representative."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6464831)

AY

Alisha Y.

Associate

> "It doesn't display all restaurants, which is a shame."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4566494)

MS

Michaela S.

Event manager

> "I recommend OpenTable for any venues that need exposure."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

Lisa V.

Owner

> "I guess the only negative is that not all restaurants use OpenTable."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4792443)

MK

Marnie K.

Designer

> "I like that it's pretty easy to use however it's crashed on me a couple times while using"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6477258)

MB

Mack B.

Assistant Editor

> "To place Experiences before the actual Menu, as they often do, is also a bit misleading and makes you work a little to find the food items."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3243646)

RS

RAEGAN S.

ACCOUNTANT

> "WE BOOK A LOT OF RESERVATIONS THROUGH OUR COMPANY AND USE THIS PLATFORM TO MAKE THIS PROCESS EASY AND QUICK. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6140651)

AF

Anneliese F.

CX

> "Not sure if its the restaurant rules or OpenTable but often times I will get no results for a party of 2, but when I put in a party of 3-..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3112900)

[View Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

KH

Kay H.

CEO

> "For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7168426)

SP

Suraj P.

Owner

> "This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

DG

David G.

President

> "Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7164105)

SP

Suraj P.

Owner

> "My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

EW

Eric W.

Owner

> "It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7173718)

Cindy F.

Founder

> "As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

OD

Omar D.

owner

> "It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071191)

Cindy F.

Founder

> "On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast)."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

Conor D.

MANAGING PARTNER

> "I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on the..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7080469)

SP

Suraj P.

Owner

> "I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

SH

Scott H.

Director of Operation

> "Overall, Owner.com is a powerful tool that levels the playing field for independent restaurants, giving us the technology and marketing..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015111)

LM

Leonard M.

Manager

> "I am only able to send out 2 text messages a month, which is extremely low."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7084105)

RS

Radha S.

Legal Assistant

> "That said, Owner.com delivers exactly what it promises—an intuitive, purpose‑built solution that supports growth, profitability, and..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7139289)

PS

Paul S.

Area Manager

> "We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to still..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7051114)

KH

Kay H.

CEO

> "I also like how any negative feedback from the guests is sent to my phone and email directly so I can address it quickly."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7168426)

TG

Tyrone G.

Owner

> "Both of these yoy can fix yourself for free and get no results."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

LD

Les D.

Partner

> "The integration of our menu and items with our website has had been a positive change for us and inceased our visibility on seach..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7014270)

TG

Tyrone G.

Owner

> "SEO does nothing, improving google listing does nothing."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

SH

Sami H.

Chief Strategy and Operations Officer

> "As alluded to in a prior response, the biggest value add of owner.com is our ability to reclaim lost revenue opportunity by way of..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6812279)

TG

Tyrone G.

Owner

> "Had a bump in sales for 3 months then it tanked."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

RK

Rich K.

Owner

> "They incentivize you to get them what they need to build out your website, apps and SEOs and the turnaround time is incredible. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7055674)

SM

Shai M.

Owner Operator

> "After 2 weeks of launching, I am still waiting for corrections to be made."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7165568)

MT

Mike T.

CTO

> "We started using Owner.com to take back control of our online ordering, and it honestly changed the game for us."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7040819)

Cindy F.

Founder

> "First, communication has been extremely disorganized."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

Jeff C.

Founder

> "The platform itself is strong, and when we did run into post-launch issues, their tech support team was responsive and resolved things..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155)

SH

Saz H.

Manager

> "Any problem you have they will open the ticket then say that they will get back within 24 hours and their 24 hours will never come."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6686117)

Cindy F.

Founder

> "We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

AG

Andrea G.

Owner

> "Poor quality service provide printed publicity material out of focus really bad customer service"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6683318)

SH

Scott H.

Director of Operation

> "Owner.com offers a comprehensive solution that enables small businesses like ours to thrive in the digital landscape."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015111)

TG

Tyrone G.

Owner

> "It was zero growth."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

JS

Jimmy S.

General Manager

> "They help you from the start of setting up the program to building it, all the way through it, till it is set perfect for your..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7061543)

MO

Maher O.

General Manager

> "The least thing I like about Owner.com is the fact they still don't have a page that gives the ability to add a "Frequently Asked..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6234077)

TT

Tauseef T.

Owner

> "I like Customer Service and I like the website management of my business by my own self."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7168329)

FH

Felicia H.

Owner

> "I've not gotten support when I've asked for it. And they don't give you enough time for training"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6697248)

LD

Les D.

Partner

> "We have seen an increase in sales from the first day and they responsive in helping us improve the website to increase search results."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7014270)

ML

Mark L.

CEO FOUNDER

> "Honestly, there wasn’t much of a challenge at all."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7062916)

Jeff C.

Founder

> "The onboarding and sales process were well handled, and while we experienced a few challenges immediately after launch, the support team..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155)

BH

Brian H.

General Manager

> "So if you had customers sign up with just an email, you can not reach them until they order again. Unless, of course, you continue to..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6129183)

Demetrios V.

Owner

> "The amount of time I spent with our onboarding agent tweaking our site and app was amazing."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7117403)

AS

Asia S.

Operator

> "Currently owner.com can send information but isn't receiving information from our POS in terms of menus."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6239649)

EW

Earl W.

Executive Director of Operations

> "Reporting is decent and customer feedback is routed through the app for easy review."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7170055)

TN

Thiago N.

Owner

> "I don't recommend anybody to use them, cause the experience overall isn't good."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015301)

SA

Santiago A.

owner

> "the web page is very user friendly and allows you to make changes easily."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7079708)

MT

Moulino T.

Operational Manager

> "Secondly, I dislike the fact that we’re not able to integrate our Blogic Pos system with owners."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___5058507)

AM

Andy M.

Senior Account Executive

> "Owner.com is very helpful for online orders and marketing, but a few features still need improvement."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6851489)

AG

Andrea G.

Owner

> "Horrible experience awful customer service after receive the payment lack of communication!"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6683318)

AS

Andy S.

owner

> "It’s helped us streamline online orders, stay connected with our customers, and maintain more control over our brand."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6813942)

Christina C.

Owner

> "I did experience some VERY challenging issues with my menu integration; so much so that at one point, I was ready to cancel. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___5035740)

EW

Earl W.

Executive Director of Operations

> "The ongoing training, online tutorials and webinars are great too."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7170055)

JB

Jim B.

Owner manager

> "Zero communication."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6838313)

RS

Radha S.

Legal Assistant

> "What I liked most about Owner.com was how focused and user‑friendly it is for restaurant owners."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7139289)

CH

Chad H.

Owner

> "Not at all worth the spend."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6823021)

EW

Earl W.

Executive Director of Operations

> "Automated marketing has went out and is showing results."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7170055)

JP

Jay P.

Managing Partner

> "Some features are lacking.. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6224087)

SM

Shai M.

Owner Operator

> "The integration was seamless which was easy and did not disrupt any business operations."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7165568)

PR

Paul R.

Owner

> "See above, this question is redundant:"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6215888)

[View Reviews](https://www.capterra.com/p/10002488/Owner/reviews/)

## User interface

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

4.69 (1,321)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)

4.62 (109)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

OpenTable

26/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Contact Database
-   Customer Accounts
-   Customizable Branding
-   Delivery Estimate
-   Delivery Management
-   Email Marketing
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Loyalty Program
-   Menu Builder
-   Mobile Access
-   Mobile Booking
-   Mobile Payments
-   Multi-Channel Marketing
-   Multi-Language
-   Multi-Location
-   Online Ordering
-   Online Payments
-   Online Reservations
-   Order Management
-   Order Scheduling
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS) Integration
-   Promotions Management
-   QR Codes
-   Real-Time Analytics
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Reviews Management
-   SMS Messaging
-   Third-Party Integrations
-   Website Personalization

[See all features](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#features)

Owner.com

26/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Contact Database
-   Customer Accounts
-   Customizable Branding
-   Delivery Estimate
-   Delivery Management
-   Email Marketing
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Loyalty Program
-   Menu Builder
-   Mobile Access
-   Mobile Booking
-   Mobile Payments
-   Multi-Channel Marketing
-   Multi-Language
-   Multi-Location
-   Online Ordering
-   Online Payments
-   Online Reservations
-   Order Management
-   Order Scheduling
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS) Integration
-   Promotions Management
-   QR Codes
-   Real-Time Analytics
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Reviews Management
-   SMS Messaging
-   Third-Party Integrations
-   Website Personalization

[See all features](https://www.capterra.com/p/10002488/Owner/#features)

### Recognition

OpenTable is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value ReservationsSoftware (2022) 

Owner.com is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Online OrderingSoftware (2023) 

### Deployment & support

OpenTable

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Owner.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OpenTable

-   By OpenTable
-   Located in United States
-   Founded in 1998

Owner.com

-   By Owner
-   Located in United States
-   Founded in

## Popular Comparisons

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

vs

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4.6

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4.6

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/17313-138689/OpenTable-for-Restaurants-vs-Booqable)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.62 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

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Contact vendor for pricing

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4.7

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[View full comparison](https://www.capterra.com/compare/142877-10002488/Restroworks-vs-Owner)

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

vs

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$149/month

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Contact vendor for pricing

4.6

Features

4.7

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/17313-220182/OpenTable-for-Restaurants-vs-Now-Book-It)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.62 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$499/month

Price

$69/month

4.5

Features

4.1

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-10002488/Toast-POS-vs-Owner)

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$149/month

Price

$79/month

4.6

Features

4.0

4.7

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/17313-40229/OpenTable-for-Restaurants-vs-MINDBODY)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.62 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$499/month

Price

$0/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/275802-10002488/Square-Point-of-Sale-vs-Owner)

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

vs

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

$149/month

Price

$9/month

4.6

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/17313-164816/OpenTable-for-Restaurants-vs-Hospitality-Software)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.62 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

vs

[StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)[4.91 (108)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/)

$499/month

Price

£0one time

4.5

Features

4.6

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/203009-10002488/SK-Takeaway-vs-Owner)

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

vs

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

$149/month

Price

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4.6

Features

4.2

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/17313-197473/OpenTable-for-Restaurants-vs-SpotOn-Restaurant)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.62 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

vs

[Genius](https://www.capterra.com/p/195074/Genius/)[4.48 (194)](https://www.capterra.com/p/195074/Genius/reviews/)

$499/month

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4.5

Features

4.4

4.7

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4.6

[View full comparison](https://www.capterra.com/compare/195074-10002488/Genius-vs-Owner)

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

vs

[SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[4.42 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/)

$149/month

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$1/month

4.6

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/17313-165480/OpenTable-for-Restaurants-vs-SevenRooms)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.62 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

vs

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

$499/month

Price

$99/month

4.5

Features

4.2

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/197473-10002488/SpotOn-Restaurant-vs-Owner)