# Compare OpenTable vs FareHarbor 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FareHarbor and OpenTable based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/17313-135106/OpenTable-for-Restaurants-vs-FareHarbor --- # FareHarbor vs OpenTable Features and Cost Comparison Last updated April 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FareHarborOpenTable2/4 selected [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) [## FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting Price $0.01one time Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [1,127 reviews](#user-reviews) Positive 1,077 Neutral 23 Negative 27 [## OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Starting Price $149.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [1,320 reviews](#user-reviews) Positive 1,264 Neutral 45 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 5,294 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Not enough reviews Feature ratings Online Booking 4.5 Booking Management 4.0 Calendar Management 3.9 Availability Management NA Channel Management 5.0 75%Fit Missing features Not enough reviews Feature ratings Online Booking 4.8 Booking Management 4.5 Calendar Management 4.5 Availability Management 5.0 Channel Management NA User satisfaction User satisfaction 4.7 User reviews[1,127](https://www.capterra.com/p/135106/FareHarbor/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.8 User satisfaction 4.7 User reviews[1,320](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $0.01One Time - Free version - Free trial Price starts from $149Flat Rate, Per Month - Free version - Free trial Best for Best for Tour operators, rental companies, boat tours, attractions, trains, ziplines, and farms. Best for Not provided by vendor ## User reviews Pros & cons KH Kevin H. General contractor > "Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) KH Kevin H. General contractor > "FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) BB Bree B. Admin Assistant > "It played a key role in keeping our fishing charter operations organized and running smoothly, particularly with the fast-paced nature of cruise..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189) KH Kevin H. General contractor > "One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) KH Kevin H. General contractor > "Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) RN Reini N. Owner > "No warning we are told the website is theirs now and Fareharbor disputes anything they promised, and claim ownership of the website, litterally..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685) BB Bree B. Admin Assistant > "The online booking system made it super easy for customers to snag their spots without a ton of back-and-forth chatting." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189) AS Al S. Manager > "They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840) Ilich Rafael T. Visiting Lecturer > "The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712) AS Al S. Manager > "They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840) BB Bridgette B. Manager of Education > "This simplicity improves efficiency and reduces errors, allowing us to focus more on delivering exceptional experiences to our customers." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6354643) US Usama S. Chief Operating Officer > "Every year I have to contact their customer service department." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736) KH Kevin H. General contractor > "FareHarbor is very easy to use and makes managing bookings much more organized." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) DP Darren P. Owner > "They don't innovate, their fees are higher and their support went overseas and can't solve problems." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6872952) DP Dustin P. Owner > "It allows you to look at future bookings and see future sales." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6804937) RN Reini N. Owner > "You can't keep and manage your "own" website unless you pay $5,000." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685) VR Verified Reviewer IT Manager > "Being a cloud-based service, FareHarbor allowed us to move away from our antiquated reservation system to a more robust system that allows online..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6053222) Ilich Rafael T. Visiting Lecturer > "The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712) US Usama S. Chief Operating Officer > "To my surprise the support team answered back through the chat area." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736) VR Verified Reviewer Administrative Assistant > "The one thing I really did not like about FareHarbor was the high fees. " [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7077394) KS Katie S. Operations Manager > "Great customer support and does almost everything you can think of and they are always implementing new features." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6881664) MH Mark H. Director > "Exorbitant fees that we couldn't with clear conscience pass on to customers." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6692394) LC Lucy C. President of Sales > "There are very useful features for every booking and reservations website." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6406903) CG Camilo G. Director > "Now, they seem more interested in finding creative ways to destroy small businesses." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830) CW Cynthia W. General Manager > "Our account manager checks in with me once a month which is great!" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555) AS Andrew S. Owner > "Customers didn’t like the platform." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6863345) CG Camilo G. Director > "Customer service WAS very good, and commission rates WERE fair (Past tense)" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830) MB Michael B. General Manager > "Company values shifted and are now only out to make money." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6702398) CH Craig H. Owner > "The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. " [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4791894) BN Bobby N. Consultant > "customers could not get on to use, can take up to an hour just to get in a cew then takes another hour before it is your turn to book ." [See full review](https://www.capterra.com/p/135106/FareHarbor/#SoftwareAdvice___4938410) MS Mark S. Director > "The initial sales guy tried to setup the system to drive too many of our bookings online, at the expense of doing them manually to make better use..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3866458) CG Camilo G. Director > "I've been using Fareharbor for 6 years, and I must say I have passed from being a very satisfied customer to being totally dissatisfied." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830) JR José R. Manager > "What I like most is the way I can manage times and dates at bookings (blocking, availability, etc)." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311) CG Camilo G. Director > "I hope whoever reads this review avoids this company at all costs." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830) JB Jim B. Business Systems Analyst > "Great product (have made use as a consumer for vacation and recreation activities), just more than we need at this time." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4848328) DB Daeus B. President > "Some of the booking restrictions get funky on some of our items." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365) CW Cynthia W. General Manager > "How easy it is to use." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555) DD Dennis D. CFO > "The overall user interface just did not seem to live up to what other products on the market can offer." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6197517) EH Ewa H. Director > "It is also reasonably priced." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6801277) CM Conor M. CEO > "They send a lot of marketing emails that are irrelevant." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___5006091) HF Heather F. Founder/Owner > "Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999) CB Clint B. Founder > "After the connection we realized over approximately two weeks our bookings completely stopped as there were continuous issues with the API..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211) DB Daeus B. President > "Usually able to help and solve your problems within 24-36 hours." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365) CB Clint B. Founder > "We went through another two weeks of dozens of overbookings and missed bookings in the system then of course the API was not working again. " [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211) VR Verified Reviewer Marketing > "Gives direct connection with some OTAs, through API.The software has some interesting features that could be very useful (shared resources,..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192) NB Nuno B. Sales & Marketing Manager > "There are a aspects that constantly requires the intervention of the support team which is always a bit time consuming for changes that requires..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3526854) TB Teresa B. CEO > "Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990) BC Bryan C. Director > "Service cancelled and funds frozen in my account because I am not a US company, which they knew for 6+ years." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3572286) HF Heather F. Founder/Owner > "I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999) VR Verified Reviewer Marketing > "The rate managing is a hassle, especially if you have many distributing channels." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192) KO Kelly O. Accounts, Admin & Reservations > "Easy to use, especially the app when out and about, bookings and payments are easy as are cancellations and refundsDashboard is easy to see..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676890) ML Melissa L. Owner /Operator > "super can’t seem to complete a request, even when it’s costing my business." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3577968) FS Felipe S. Owner > "I was impressed with how fast the team was able to set up my account and start running the app for my reservations, and within a week everything..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676563) YH Yiannis H. Owner > "I would rather that customer support handled some issues rather than providing users demos on how to do it themselves" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4680737) CD Christina D. Owner Manager > "The customer support is awesome, however different time zone sometimes makes it not practicable to solve the problems in 24 to 48 hours." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761) VR Verified Reviewer Front Desk Agent > "The only issue I have with Fare harbor is that I wish they would accept Paypal payments, this would diversify the amount of payment options..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#GetApp___3164942) JL Jorge L. Activity & Tour > "All the options FareHarbor offer combined with an efficient bine technology developed by the company's technical team" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4686936) BC Brenda C. OWNER > "Also, doesnt support retail add-ons well (Point of Sale)" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4529655) CD Christina D. Owner Manager > "The integration with other platform is great, user friendly, simple step to add/edit/archive items." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761) TB Teresa B. CEO > "The website handling is strict and not allowed." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990) PT Peterson T. Captain / Ownerq > "It is a system that is a great fit for my small charter / tour operation." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679150) CD Christina D. Owner Manager > "Not suitable for multi day tour." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761) Oscar P. Captioner > "What I like the most about this software is that is very easy to use, it has many features which will help you depending on the services that you..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3079435) JR José R. Manager > "Nothing at the moment. When we are not able to solve something we ask Fareharbor for help" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311) DM David M. Business Manager > "It operates our booking system, website and payment system flawlessly" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101) DD Demian D. Owner/Operator > "I didn't find value in that department, so do not offer my services for a commission." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3529930) JB Janet B. CEO > "As a business owner, FareHarbor has helped me by freeing up my time for other tasks." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676297) CB Cleopatra B. Managing Director > "Some of the features can be a little confusing initially." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4793680) JM James M. Captain > "Fareharbor takes care of the booking of customers and they do it well." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4677616) SC Sarah C. Outreach / Visitor Services Manager > "Our non-profit arts organization / national historic landmark started shopping for a new ticket vendor amidst the pandemic when our formerly tried..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517) HF Heather F. Founder/Owner > "Their knowledge base and resources are outstanding as well as there in person customer service." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999) DT Dean T. Owner > "If you need support be prepared to wait a week or more for changes with little to no reply as to when it will be addressed." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3464465) CD Christina D. Owner Manager > "This software is suitable for day tour operators." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761) RC Rebecca C. Campground Manager > "We have a few concerns about how it works for us, which I went into detail about in the question above; but the biggest issue facing us now is..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2634491) DM David M. Business Manager > "They have an excellent team for answering any and every query." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101) ES Eric S. CEO > "I don't want to pass fees on to the customer and there doesn't seem to be an option to change it." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2942975) CB Clint B. Founder > "If it was integrated the way we were told it would be it would be wonderful." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211) BO Bob O. President > "Terrible customer service" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3625208) SC Sarah C. Outreach / Visitor Services Manager > "The customer service team has been exceptional in providing complete information and support throughout the vetting process and then getting us set..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517) SP Steve P. Managing Director > "Our website has a dark theme and Fareharbor currently does not have any flexibility to move beyond its white background booking windows (Rezdy..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531) [View Reviews](https://www.capterra.com/p/135106/FareHarbor/reviews/) RS Radha S. Legal Assistant > "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413) RS Radha S. Legal Assistant > "Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413) RS Radha S. Legal Assistant > "That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413) IL Ilaria L. Assistant Reservations Manager > "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462) VR Verified Reviewer Project Manager > "I like that you can make reservations in the app and you will get notifications of upcoming events. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7057062) EH Elizabeth H. MYSELF > "The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7069870) WB Will B. Co-Founder and Event Manager > "Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7077386) JR Joelle R. Manager and customer service > "The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature was..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) MG Mark G. Company Director > "I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) VR Verified Reviewer IT Support Analyst > "Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6837256) MG Mark G. Company Director > "It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) JS Julia S. Director of Operations > "Very expensive if you can't route guests to book direct with your booking widget." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058) KB Kelly B. Owner > "OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6720191) KM Kiersten M. Admin > "I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758) JA Jason A. Commander > "Great option for booking management." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795) SB Sara B. Teacher > "The only downside, is that it’s not availiable in every town, or for every place to eat!" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6481527) Anthony C. Founder > "The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903) SS Samantha S. Fitness Professional and Trainer > "Sometimes I feel that there are not many available options that correlate with the actual times available after calling the restaurant..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699) JR Joelle R. Manager and customer service > "OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) MR Max R. Manager > "Mobile/iPad version of apps vs. webpage are missing some features and you will need to go onto a laptop or desktop to utilize." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6274877) AS Aimee S. Owner > "Open table is a great app for finding a restaurant, especially last minute or at a busy time. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6831022) LD Lauren D. Communications Consultant > "One of the drawbacks is that it can be hard to collect actual $ rewards - I've booked many over the years, and have never received the..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5030293) OM Omar M. Healthcare Recruiter > "What I liked most about OpenTable was the ability to make reservations at dining locations." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552875) LO Luke O. Creative > "On some reservations you have to pay a deposit which can be $20/person, but I don't think there is much that OpenTable can do about it." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035940) MT Maria T. Publicist > "Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796) RL Rachael L. Physician assistant > "the issue I run into is it is very finicky on how to actually get the points-I once noticed I wasn't getting points for my reservations..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4224053) JG Jamie G. Manager > "I have never had any problems when using them They even reached out to me one time when there had been an issue on their end, making sure..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6853693) KB Kerri B. Senior learning and development program manager > "been caught a couple of times with reservations for restaurants that are closed whether for the day or permanently without any..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6113303) Anthony C. Founder > "It’s my go-to for making restaurant reservations, especially when I’m exploring new places." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903) SD Steve D. General manager > "Good, phone interactions have been more difficult when needed things adjusted they used to do it, now walk you through it, some times..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258496) DA Dylan A. Assurance Staff II > "Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open Table..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6004885) VC Virginia C. therapist > "I don't like that at times restaurants do not clearly state the type fo table you can reserve." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5000618) SN Steven N. Church School Teacher and UFC Fit Kids Attendant > "What I like about OpenTable is that I can reserve a table, view places to eat, find cuisines, enjoy, and meet people." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5075088) AI Alexander I. Managing Attorney > "Sometimes the restaurants are not in sync with the app and do not receive the reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6141170) LT Layla T. Blogger > "OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings all in..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6039372) VR Verified Reviewer Software Engineer > "The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202) MS Michaela S. Event manager > "Super easy to adjust booking experiences, add users, monitor / limit functions." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814) VR Verified Reviewer Professor > "The rewards offered in the platform are weak and do not offer much of an incentive to continue using the service." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035831) TP Tess P. Customer Care Representative > "Very easy for making reservations, adjusting resos, getting information about a restaurant" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6594486) Alexandra C. Associate Director > "The only thing that I dislike about OpenTable is that it does not include all restaurants in the area." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4962540) MG Mark G. Company Director > "OpenTable is clearly the industry leader when it comes to restaurant reservation systems." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) TL Tiffany L. Team Lead > "The only thing that I like the least is that every once in a while I look for places that are not in the available yet." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5086582) TV Tatiana V. Associate Director > "I can get reservations to top restaurants in a few clicks." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6607004) VR Verified Reviewer Software Engineer > "Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202) SF Sheri F. Self Employed > "I make a lot of the reservations for family, friends and colleagues and because I know I can count on OpenTable, they know they can..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111) CS Cheryl S. Captain > "sometimes it is not easy to navigate open table to find the menus for certain restaurants" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6017433) JR Joelle R. Manager and customer service > "The status updates for tabling is incredibly helpful as well." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) BM Brian M. owner > "You get used to having it, you customers get used to having it, and then the price seems exorbitant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6269062) JS Julia S. Director of Operations > "Cover flow helps with booking management." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058) SC Sadie C. Event Specialist > "No reason is given when a table is not available. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6111356) WE Whitney E. Sr. Sales Manager > "Allowing guests to book online and opening up space for guests to book online is super helpful and helps bring in extra $$$." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4914432) CO Christine O. Owner > "We lose business and or we make diners angry. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6260252) JA Jason A. Commander > "It is a very simple website to use, and I like that." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795) AP Aria P. Manager > "Can be annoying to navigate on your phone" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6263948) IL Ilaria L. Assistant Reservations Manager > "Customer support is always very fast and responsive." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462) CW Christina W. Help Desk Supervisor > "Not able to add gift cards to the app, or purchase through the app" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3609212) GP Gladys P. Community Program Manager > "I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6222970) MR Maria R. Communications Advisor > "It seems to take a long time for these to accumulate even though I eat out a lot, and I'm still not clear on what the points can be..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108) SR Sara R. Attorney > "I use it all the time for easy restaurant reservations." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6642543) RL Rob L. . > "The constant reservation reminders that occur sometimes while you are at the restaurant can get annoying at times." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4712209) OC Olivia C. Hostess > "I enjoy how simple it is for users and gets the point across quickly when trying to make a reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552835) MD Mackenzie D. Sales > "Recently I have had a lot of glitches where it won't allow me to reserve the reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4521377) SS Samantha S. Fitness Professional and Trainer > "It also sends reminders via text or email and allows for easy ways to access information about the restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699) FM Felipe M. Research Associate > "One issue that I have experienced is that sometimes the availability of tables is limited, especially during peak dining hours." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967) ST Supakorn T. Restaurant operations > "The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295) AG Arianne G. Associate > "Overall it does what it's supposed to do, but not overly impressed with the service." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4978670) MA Mark A. Adjunct Professor > "I like the ease with which I am able to make reservations and to make specific selections such as seating." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5098677) FM Felipe M. Research Associate > "This can be frustrating and time-consuming, especially if you are in a rush or trying to make a last-minute reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967) KM Kiersten M. Admin > "I love the ease of use both through the website and app and that you are able to earn points." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758) SF Sheri F. Self Employed > "I honestly can't think of anything that can be improved." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111) JI Jackie I. Events Coordinator > "It makes it easy for users to learn how to use and also be able to see reservations easy!" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6803714) GM Gianmarco M. Account Manager > "The interface is also a little clunky and unintuitive." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4724287) SA Shivam A. Engineer II > "The application is designed nicely to view options, help book the right restaurant, view pictures, how costly the meal will be as well as..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3600892) JW Jennifer W. writer > "Restaurants aren't always the best fit for my location or price point." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3581319) NC Natalie C. Exercise physiologist > "I love the ability to see what restaurants have availability on what works for my schedule." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5003173) IL Ivy L. Commercial Marketing Manager > "There are not too many cons.. if anything the platform looks a little outdated and some UX processes are a bit clunky (i.e. have to go..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3494233) MS Michaela S. Event manager > "Tripleseat integration is a breeze." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814) AY Alisha Y. Associate > "It doesn't display all restaurants, which is a shame." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4566494) BM Brandy M. Manager > "The assistance we've received has been outstanding, both in terms of operations and from our representative." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6464831) Lisa V. Owner > "I guess the only negative is that not all restaurants use OpenTable." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4792443) [View Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) ## User interface 4.74 (1,127) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) 4.69 (1,320) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important FareHarbor 33/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/135106/FareHarbor/#features) OpenTable 33/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#features) ### Recognition FareHarbor is recognized as a top-rated tool in 1 Capterra Shortlist reports OpenTable is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value ReservationsSoftware (2022)  ### Deployment & support FareHarbor Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OpenTable Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FareHarbor - By FareHarbor Holdings - Located in Netherlands - Founded in 2013 OpenTable - By OpenTable - Located in United States - Founded in 1998 ## Popular Comparisons [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,768)](https://www.capterra.com/p/114949/Eventbrite/reviews/) $0.01one time Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-135106/Eventbrite-vs-FareHarbor) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/) $149/month Price $29/month 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17313-138689/OpenTable-for-Restaurants-vs-Booqable) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/) $0.01one time Price $29/month 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/135106-138689/FareHarbor-vs-Booqable) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.93 (96)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) $149/month Price Contact vendor for pricing 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17313-220182/OpenTable-for-Restaurants-vs-Now-Book-It) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/) $0.01one time Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135106-152433/FareHarbor-vs-Hostaway) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $149/month Price $99/month 4.6 Features 4.0 4.7 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/17313-40229/OpenTable-for-Restaurants-vs-MINDBODY) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) $0.01one time Price $16/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-135106/Lodgify-vs-FareHarbor) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) $149/month Price $9/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/17313-164816/OpenTable-for-Restaurants-vs-Hospitality-Software) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) $0.01one time Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135106-142459/FareHarbor-vs-Peek-PRO-Tour-Operator-Software) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $149/month Price $99/month 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/17313-197473/OpenTable-for-Restaurants-vs-SpotOn-Restaurant) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) $0.01one time Price $79/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135106-163474/FareHarbor-vs-WeTravel) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[4.42 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/) $149/month Price $1/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/17313-165480/OpenTable-for-Restaurants-vs-SevenRooms)