# Compare OpenTable vs Toast POS 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Toast POS and OpenTable based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/17313-136301/OpenTable-for-Restaurants-vs-Toast-POS --- # Toast POS vs OpenTable Features and Cost Comparison Last updated April 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Toast POSOpenTable2/4 selected [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) [## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $69.00/month Value-for-Money 3.8 Functionality 4.1 Ease of Use 4.2 Customer Service 3.7 Reviews Sentiment Based on [551 reviews](#user-reviews) Positive 438 Neutral 42 Negative 71 [## OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Starting Price $149.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [1,319 reviews](#user-reviews) Positive 1,263 Neutral 45 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,670 reviews from online ordering software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Feature ratings Online Ordering 4.2 Payment Processing 4.3 Online Payments 4.2 Order Management 4.1 Mobile Access 3.9 82%Fit High performer Feature ratings Online Ordering 4.7 Payment Processing 4.4 Online Payments 4.6 Order Management 4.6 Mobile Access 4.7 User satisfaction User satisfaction 4.2 User reviews[551](https://www.capterra.com/p/136301/Toast-POS/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 3.8 Customer support 3.7 User satisfaction 4.7 User reviews[1,319](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $149Flat Rate, Per Month - Free version - Free trial Best for Best for Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers. Best for Not provided by vendor ## User reviews Pros & cons BD Barrett D. Night Auditor > "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) CC Chris C. Payroll Manager > "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695) CH Carmen H. Marketing Executive > "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management automating..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199) JR Jessica R. Owner > "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418) PD Patricia D. Loan servicing representative > "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113) YK Yaar K. Co Owner > "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871) Sara B. HR Manager > "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139) VR Verified Reviewer Admin > "My first question is why is Toast taking $100 for a gift card when the business is closed?" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677) KJ Katherine J. Director of Marketing > "We have multiple stations as well as handles for all of our staff to use to help the speed of service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569) BD Barrett D. Night Auditor > "The only aspect I don't enjoy is the connectivity issues with external programs." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) Allie H. Founder > "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723) RF Robert F. Sales Representative > "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218) MM Marcelo M. CEO > "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128) PD Patricia D. Loan servicing representative > "Sometimes one side don’t speak to the other side which causes issues." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113) EH Elizabeth H. MYSELF > "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029) BD Barrett D. Night Auditor > "It doesn't happen all the time but when it does, it creates issues." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) Sara B. HR Manager > "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139) JT Jeff T. Operations Support Leader > "Some service outages (credit card processing) and difficult programming on the back end." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510) AF Adashia F. Owner > "I use it every time I order from my favorite food spot." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125) TM Terry M. Manager > "Getting in touch with a sales rep is difficult." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514) LD Lindsey D. Manager > "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949) JR Jen R. Owner > "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they still..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775) JR Jessica R. Owner > "The time we had it we were able to pick up basics quickly and I like the reporting options it had." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418) BK Bryan K. Owner > "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514) FS Falak S. Network Administrator > "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122) CT Carl T. General manager > "Appalling customer service following delivery of hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) JK Joy K. Waitress and Bartender > "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080) SK Sarah K. Food and Beverage Manager > "The system upgrades and there is no warning, which can be difficult to navigate at first." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871) RF Robert F. Sales Representative > "Toast POS makes our service faster and more structured." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218) MW Meghan W. Manager > "My employees feel like they have to push too make buttons to get to the check." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360) JT Jeff T. Operations Support Leader > "Easily accessible information and editing from smart phone, computer and other hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510) MF MIke F. Owner > "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063) BD Brian D. Treasurer > "We really like the integration to QBO using a third party tool." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) CT Carl T. General manager > "Support is absolutely awful, literally non-existent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) LD Lindsey D. Manager > "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949) Don Reno I. Marketing Director > "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035) ED Eddie D. General Manager > "Transactions are transparent and efficient." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512) CM Christopher M. CEO > "There were some minor issues and some servers or bartenders did not like it." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980) CT Carl T. General manager > "The system itself is pretty good, as is the hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) AM Andrew M. Owner > "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894) CM Christopher M. CEO > "Having multiple screens was great and the convenience of the handhelds was great!" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980) RB ROB B. Owner > "SOme of the features like event management or online ordering are too pricey for a small store." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272) MW Meghan W. Manager > "Tracking sales and entering orders is so easy." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360) JV Jody V. Co-owner > "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. " [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963) ED Eddie D. General Manager > "How user friendly it is for both team members and guests." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512) JB Jordan B. Chef Manager > "The product's stability is inconsistent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618) MC Matt C. Managing Partner > "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109) CM Chris M. Owner > "Just "lost" 5,000 loyalty emails---ooops, sorry? " [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170) Adam G. General Manager > "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MB Mark B. CEO > "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122) BP Bianca P. Manager > "Easy to use software with a lot of good features." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871) SR STEVEN R. owner > "there is email support, articles to read and don't forget the videos, but that doesn't work when you are in a real time situation." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6002393) CT Carl T. General manager > "Hardware is of good quality and works ok." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) MW Meghan W. Manager > "Having to hit update so many times." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360) MM Marcelo M. CEO > "I really like the system and consistently recommend it to all my clients." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128) JS Julia S. Director of Training > "Customer support is lacking." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6560046) EW ELIZABETH W. company cordinator > "IT IS EASY TO ADD AND EDIT ITEMS." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191) CL Charles L. Admin > "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. " [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194) MT Michael T. Chief Creative Officer > "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized system..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928) Adam G. General Manager > "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) TS Todd S. Owner > "Handheld and xtra chef are good products" [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856) LD Lucas D. Server > "Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5049662) Adam G. General Manager > "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) JW Joshua W. President > "With costs of integrations and addons feels like we are getting nickled and dimed." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672) SS Skyler S. Manager > "Toast is designed in a way that you can learn how to use all the features within minutes." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650) JV Jody V. Co-owner > "They are charging OUR customers .99 per order for "online processing"." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963) Adam G. General Manager > "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) Adam G. General Manager > "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) NL Nick L. Owner > "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653) MB Myrhissa B. Chef > "We would be in middle of service and a handheld with just glitch and not work." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255) JS Joan S. Management Advisor > "It initially fulfilled our need to have orders print out directly in kitchen and for system to integrate with delivery services..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3996922) BD Brian D. Treasurer > "I would not recommend TOAST for a non-profit." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) SK Steve K. Owner > "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant to..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360) VR Verified Reviewer IT Operations Technician > "They dont offer account reps or any such services even with the initial roll out." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4848364) KB Katie B. Operations Director > "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510) LC Leo C. Operating Partner > "Wound up being many thousands of dollars spent only to be on the cusp of needing to replace them all." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4854642) CM Cathy M. Manager > "We've lowered the monthly costs to fit our needs and now it is more affordable." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5055070) TS Todd S. Owner > "Not good, not a good experience with post purchase." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856) Scotty M. General Manager > "Very easy to use, awesome user interface, very helpful customer support." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6393380) BD Brian D. Treasurer > "TOAST support it very poor." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) [View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/) VR Verified Reviewer Project Manager > "I like that you can make reservations in the app and you will get notifications of upcoming events. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7057062) IL Ilaria L. Assistant Reservations Manager > "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462) WB Will B. Co-Founder and Event Manager > "Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7077386) EH Elizabeth H. MYSELF > "The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7069870) MG Mark G. Company Director > "I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) JR Joelle R. Manager and customer service > "The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) MG Mark G. Company Director > "It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) VR Verified Reviewer IT Support Analyst > "Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6837256) KB Kelly B. Owner > "OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6720191) JS Julia S. Director of Training > "Very expensive if you can't route guests to book direct with your booking widget." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058) JA Jason A. Commander > "Great option for booking management." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795) KM Kiersten M. Admin > "I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758) Anthony C. Founder > "The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903) SB Sara B. Teacher > "The only downside, is that it’s not availiable in every town, or for every place to eat!" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6481527) MS Michaela S. Event manager > "Super easy to adjust booking experiences, add users, monitor / limit functions." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814) SS Samantha S. Fitness Professional and Trainer > "Sometimes I feel that there are not many available options that correlate with the actual times available after calling the..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699) JR Joelle R. Manager and customer service > "OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) MR Max R. Manager > "Mobile/iPad version of apps vs. webpage are missing some features and you will need to go onto a laptop or desktop to utilize." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6274877) AS Aimee S. Owner > "Open table is a great app for finding a restaurant, especially last minute or at a busy time. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6831022) LD Lauren D. Communications Consultant > "One of the drawbacks is that it can be hard to collect actual $ rewards - I've booked many over the years, and have never received..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5030293) OM Omar M. Healthcare Recruiter > "What I liked most about OpenTable was the ability to make reservations at dining locations." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552875) LO Luke O. Creative > "On some reservations you have to pay a deposit which can be $20/person, but I don't think there is much that OpenTable can do about..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035940) MT Maria T. Publicist > "Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796) RL Rachael L. Physician assistant > "the issue I run into is it is very finicky on how to actually get the points-I once noticed I wasn't getting points for my..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4224053) KN Kate N. Events > "Very good experience using the app, can send invites to friends that use the app and also create a calendar event in my calendar..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4793256) KB Kerri B. Senior learning and development program manager > "been caught a couple of times with reservations for restaurants that are closed whether for the day or permanently without any..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6113303) JG Jamie G. Manager > "I have never had any problems when using them They even reached out to me one time when there had been an issue on their end,..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6853693) SD Steve D. General manager > "Good, phone interactions have been more difficult when needed things adjusted they used to do it, now walk you through it, some..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258496) Anthony C. Founder > "It’s my go-to for making restaurant reservations, especially when I’m exploring new places." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903) VC Virginia C. therapist > "I don't like that at times restaurants do not clearly state the type fo table you can reserve." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5000618) DA Dylan A. Assurance Staff II > "Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6004885) AI Alexander I. Managing Attorney > "Sometimes the restaurants are not in sync with the app and do not receive the reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6141170) SN Steven N. Church School Teacher and UFC Fit Kids Attendant > "What I like about OpenTable is that I can reserve a table, view places to eat, find cuisines, enjoy, and meet people." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5075088) VR Verified Reviewer Software Engineer > "The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202) LT Layla T. Blogger > "OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6039372) VR Verified Reviewer Professor > "The rewards offered in the platform are weak and do not offer much of an incentive to continue using the service." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035831) JI Jackie I. Events Coordinator > "It makes it easy for users to learn how to use and also be able to see reservations easy!" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6803714) Alexandra C. Associate Director > "The only thing that I dislike about OpenTable is that it does not include all restaurants in the area." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4962540) TP Tess P. Customer Care Representative > "Very easy for making reservations, adjusting resos, getting information about a restaurant" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6594486) TL Tiffany L. Team Lead > "The only thing that I like the least is that every once in a while I look for places that are not in the available yet." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5086582) MG Mark G. Company Director > "OpenTable is clearly the industry leader when it comes to restaurant reservation systems." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) VR Verified Reviewer Software Engineer > "Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202) TV Tatiana V. Associate Director > "I can get reservations to top restaurants in a few clicks." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6607004) CS Cheryl S. Captain > "sometimes it is not easy to navigate open table to find the menus for certain restaurants" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6017433) SF Sheri F. Self Employed > "I make a lot of the reservations for family, friends and colleagues and because I know I can count on OpenTable, they know they..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111) BM Brian M. owner > "You get used to having it, you customers get used to having it, and then the price seems exorbitant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6269062) JR Joelle R. Manager and customer service > "The status updates for tabling is incredibly helpful as well." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) IL Ivy L. Commercial Marketing Manager > "There are not too many cons.. if anything the platform looks a little outdated and some UX processes are a bit clunky (i.e. have to..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3494233) MS Michaela S. Event manager > "Tripleseat integration is a breeze." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814) SC Sadie C. Event Specialist > "No reason is given when a table is not available. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6111356) JS Julia S. Director of Training > "Cover flow helps with booking management." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058) Lisa V. Owner > "I guess the only negative is that not all restaurants use OpenTable." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4792443) MS Michaela S. Event manager > "I recommend OpenTable for any venues that need exposure." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814) CO Christine O. Owner > "We lose business and or we make diners angry. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6260252) WE Whitney E. Sr. Sales Manager > "Allowing guests to book online and opening up space for guests to book online is super helpful and helps bring in extra $$$." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4914432) AP Aria P. Manager > "Can be annoying to navigate on your phone" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6263948) JA Jason A. Commander > "It is a very simple website to use, and I like that." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795) CW Christina W. Help Desk Supervisor > "Not able to add gift cards to the app, or purchase through the app" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3609212) IL Ilaria L. Assistant Reservations Manager > "Customer support is always very fast and responsive." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462) MR Maria R. Communications Advisor > "It seems to take a long time for these to accumulate even though I eat out a lot, and I'm still not clear on what the points can be..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108) GP Gladys P. Community Program Manager > "I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6222970) RL Rob L. . > "The constant reservation reminders that occur sometimes while you are at the restaurant can get annoying at times." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4712209) SR Sara R. Attorney > "I use it all the time for easy restaurant reservations." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6642543) MD Mackenzie D. Sales > "Recently I have had a lot of glitches where it won't allow me to reserve the reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4521377) OC Olivia C. Hostess > "I enjoy how simple it is for users and gets the point across quickly when trying to make a reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552835) FM Felipe M. Research Associate > "One issue that I have experienced is that sometimes the availability of tables is limited, especially during peak dining hours." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967) SS Samantha S. Fitness Professional and Trainer > "It also sends reminders via text or email and allows for easy ways to access information about the restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699) AG Arianne G. Associate > "Overall it does what it's supposed to do, but not overly impressed with the service." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4978670) ST Supakorn T. Restaurant operations > "The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295) SC Skye C. Program Assistant > "At times, the full menu for a restaurant or bar is not available on the app." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3520838) MA Mark A. Adjunct Professor > "I like the ease with which I am able to make reservations and to make specific selections such as seating." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5098677) FM Felipe M. Research Associate > "This can be frustrating and time-consuming, especially if you are in a rush or trying to make a last-minute reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967) KM Kiersten M. Admin > "I love the ease of use both through the website and app and that you are able to earn points." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758) PP Philip P. Pharmacist > "There were instances when I tried to change my reservation time but the restaurant did not receive such change" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3513120) SA Shivam A. Engineer II > "The application is designed nicely to view options, help book the right restaurant, view pictures, how costly the meal will be as..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3600892) SF Sheri F. Self Employed > "I honestly can't think of anything that can be improved." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111) NC Natalie C. Exercise physiologist > "I love the ability to see what restaurants have availability on what works for my schedule." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5003173) GM Gianmarco M. Account Manager > "The interface is also a little clunky and unintuitive." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4724287) BM Brandy M. Manager > "The assistance we've received has been outstanding, both in terms of operations and from our representative." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6464831) JW Jennifer W. writer > "Restaurants aren't always the best fit for my location or price point." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3581319) [View Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) ## User interface 4.15 (551) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) 4.69 (1,319) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Toast POS Top features 31/39 - Activity Dashboard - AI Copilot - Alerts/Notifications - Contact Database - Customer Accounts - Customizable Branding - Delivery Estimate - Delivery Management - Email Marketing - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Loyalty Program - Menu Builder - Mobile Access - Mobile Booking - Mobile Payments - Multi-Channel Marketing - Multi-Language - Multi-Location - Online Ordering - Online Payments - Online Reservations - Order Management - Order Scheduling - Order Tracking - Payment Processing - Point of Sale (POS) Integration - Promotions Management - QR Codes - Real-Time Analytics - Receipt Management - Reporting & Statistics - Restaurant POS - Reviews Management - SMS Messaging - Third-Party Integrations - Website Personalization [See all features](https://www.capterra.com/p/136301/Toast-POS/#features) OpenTable 26/39 - Activity Dashboard - AI Copilot - Alerts/Notifications - Contact Database - Customer Accounts - Customizable Branding - Delivery Estimate - Delivery Management - Email Marketing - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Loyalty Program - Menu Builder - Mobile Access - Mobile Booking - Mobile Payments - Multi-Channel Marketing - Multi-Language - Multi-Location - Online Ordering - Online Payments - Online Reservations - Order Management - Order Scheduling - Order Tracking - Payment Processing - Point of Sale (POS) Integration - Promotions Management - QR Codes - Real-Time Analytics - Receipt Management - Reporting & Statistics - Restaurant POS - Reviews Management - SMS Messaging - Third-Party Integrations - Website Personalization [See all features](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#features) ### Recognition No recognitions have been awarded to Toast POS No recognitions have been awarded to OpenTable ### Deployment & support Toast POS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OpenTable Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Toast POS - By Toast - Located in United States - Founded in 2011 OpenTable - By OpenTable - Located in United States - Founded in 1998 ## Popular Comparisons [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (588)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price $200/year 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136301-142877/Toast-POS-vs-Restroworks) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,140)](https://www.capterra.com/p/138689/Booqable/reviews/) $149/month Price $29/month 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17313-138689/OpenTable-for-Restaurants-vs-Booqable) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $69/month Price $99/month 4.1 Features 4.2 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.92 (92)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) $149/month Price Contact vendor for pricing 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17313-220182/OpenTable-for-Restaurants-vs-Now-Book-It) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $149/month Price $99/month 4.6 Features 4.0 4.7 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/17313-40229/OpenTable-for-Restaurants-vs-MINDBODY) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 4.1 Features 3.8 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) $149/month Price $9/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/17313-164816/OpenTable-for-Restaurants-vs-Hospitality-Software) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) $69/month Price $69/month 4.1 Features 3.7 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $149/month Price $99/month 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/17313-197473/OpenTable-for-Restaurants-vs-SpotOn-Restaurant) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $69/month Price $69/month 4.1 Features 4.4 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[4.42 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/) $149/month Price $1/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/17313-165480/OpenTable-for-Restaurants-vs-SevenRooms)