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OpenTable vs Poster POS: Which is a better fit?

Updated on January 19th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,015 reviews from Restaurant Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Order Entry
4.4
Electronic Payments
4.5
Order Management
4.6
Sales Reports
NA
Kitchen/Menu Management
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Order Entry
5.0
Electronic Payments
NA
Order Management
4.6
Sales Reports
4.7
Kitchen/Menu Management
4.7
User satisfaction
4.7
User reviews1,306
Ease of use
4.7
Functionality
4.6
Value for money
4.6
Customer support
4.5
4.9
User reviews70
Ease of use
4.8
Functionality
4.6
Value for money
4.6
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Not provided by vendor

Coffee shops, restaurants, bars and shops. Poster is versatile and simple to use, with powerful tools for inventory management, analytics, financial reporting and much more!.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
RAEGAN S
Accountant
5.0

Speaker 1: Hi, I'm Raegan, I'm an accountant for a utility company, and I use OpenTable and give it a five star rating. I use OpenTable to book meetings at different restaurants for when we go to conferences, for about 25 people. That helps me in order to expedite our dinners that we have at our conferences. I like the fact that you can use the OpenTable app or you can go online and book directly through whichever restaurant that you're trying to get reservations at. What I like least about OpenTable is that sometimes the restaurants that we go to book at, they don't have availability for our size of party, so it would be nice if they would increase the number of available people that we're able to make a reservation for.

How Capterra sources reviews
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User interface
17313 video thumbnail}
1 Video
No videos provided by vendor
17313
5 screenshots
141470
4 screenshots

OpenTable

Top Features
36/50
  • Accounting Integration
  • Activity Dashboard
  • Built-in Accounting
  • Customizable Branding
  • Delivery Tracking
  • Discount Management
  • Inventory Tracking
  • Labor Cost Reporting
  • Multi-Location
  • Purchase Order Management
  • Real-Time Reporting
  • Sales Reports
  • Stock Management
  • Time Clock
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Electronic Payments
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Kitchen/Menu Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Reporting/Analytics
  • Reporting & Statistics
  • Reservations Management
  • Sales Trend Analysis
  • Social Promotion
  • Table Management
  • Third-Party Integrations
  • Wait List Management
See All features
Hide Restaurant Management Software Features -

Poster POS

32/50
Show Restaurant Management Software Features +
OpenTable
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Poster POS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OpenTable
  • By OpenTable
  • Located in United States
  • Founded in 1998
Poster POS
  • By Poster POS
  • Located in United States
  • Founded in 2013
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