# Compare OpenTable vs Semper 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare OpenTable and Semper based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/17313-164816/OpenTable-for-Restaurants-vs-Hospitality-Software

---

# OpenTable vs Semper Features and Cost Comparison

Last updated April 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OpenTableSemper2/4 selected

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

[## OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [1,320 reviews](#user-reviews)

Positive

1,264

Neutral

45

Negative

11

[## Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

KK

Based on [138 reviews](#user-reviews)

Positive

116

Neutral

18

Negative

4

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,287 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

4.8

Booking Management

4.5

Calendar Management

4.5

Availability Management

5.0

Channel Management

NA

79%Fit

Feature ratings

Online Booking

4.3

Booking Management

4.4

Calendar Management

4.4

Availability Management

4.0

Channel Management

4.3

User satisfaction

User satisfaction

4.7

User reviews[1,320](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.3

User reviews[138](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$9Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

Independent 4- to 5-star hotels, lodges, and resorts with 50+ rooms, restaurants, bars, and conference venues. Ideal for GMs seeking a unified, efficient solution.

## User reviews

Pros & cons

RS

Radha S.

Legal Assistant

> "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

RS

Radha S.

Legal Assistant

> "Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

RS

Radha S.

Legal Assistant

> "That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

IL

Ilaria L.

Assistant Reservations Manager

> "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

VR

Verified Reviewer

Project Manager

> "I like that you can make reservations in the app and you will get notifications of upcoming events. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7057062)

EH

Elizabeth H.

MYSELF

> "The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7069870)

WB

Will B.

Co-Founder and Event Manager

> "Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7077386)

JR

Joelle R.

Manager and customer service

> "The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature was..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

MG

Mark G.

Company Director

> "I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

VR

Verified Reviewer

IT Support Analyst

> "Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6837256)

MG

Mark G.

Company Director

> "It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

JS

Julia S.

Director of Operations

> "Very expensive if you can't route guests to book direct with your booking widget."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

KB

Kelly B.

Owner

> "OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6720191)

KM

Kiersten M.

Admin

> "I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758)

JA

Jason A.

Commander

> "Great option for booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

SB

Sara B.

Teacher

> "The only downside, is that it’s not availiable in every town, or for every place to eat!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6481527)

Anthony C.

Founder

> "The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

SS

Samantha S.

Fitness Professional and Trainer

> "Sometimes I feel that there are not many available options that correlate with the actual times available after calling the restaurant..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699)

JR

Joelle R.

Manager and customer service

> "OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

MR

Max R.

Manager

> "Mobile/iPad version of apps vs. webpage are missing some features and you will need to go onto a laptop or desktop to utilize."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6274877)

AS

Aimee S.

Owner

> "Open table is a great app for finding a restaurant, especially last minute or at a busy time. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6831022)

LD

Lauren D.

Communications Consultant

> "One of the drawbacks is that it can be hard to collect actual $ rewards - I've booked many over the years, and have never received the..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5030293)

OM

Omar M.

Healthcare Recruiter

> "What I liked most about OpenTable was the ability to make reservations at dining locations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552875)

LO

Luke O.

Creative

> "On some reservations you have to pay a deposit which can be $20/person, but I don't think there is much that OpenTable can do about it."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035940)

MT

Maria T.

Publicist

> "Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796)

RL

Rachael L.

Physician assistant

> "the issue I run into is it is very finicky on how to actually get the points-I once noticed I wasn't getting points for my reservations made..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4224053)

KN

Kate N.

Events

> "Very good experience using the app, can send invites to friends that use the app and also create a calendar event in my calendar app to keep..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4793256)

KB

Kerri B.

Senior learning and development program manager

> "been caught a couple of times with reservations for restaurants that are closed whether for the day or permanently without any notification."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6113303)

JG

Jamie G.

Manager

> "I have never had any problems when using them They even reached out to me one time when there had been an issue on their end, making sure..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6853693)

SD

Steve D.

General manager

> "Good, phone interactions have been more difficult when needed things adjusted they used to do it, now walk you through it, some times ain’t..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258496)

Anthony C.

Founder

> "It’s my go-to for making restaurant reservations, especially when I’m exploring new places."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

VC

Virginia C.

therapist

> "I don't like that at times restaurants do not clearly state the type fo table you can reserve."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5000618)

DA

Dylan A.

Assurance Staff II

> "Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open Table app..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6004885)

AI

Alexander I.

Managing Attorney

> "Sometimes the restaurants are not in sync with the app and do not receive the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6141170)

SN

Steven N.

Church School Teacher and UFC Fit Kids Attendant

> "What I like about OpenTable is that I can reserve a table, view places to eat, find cuisines, enjoy, and meet people."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5075088)

VR

Verified Reviewer

Software Engineer

> "The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

LT

Layla T.

Blogger

> "OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings all in..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6039372)

VR

Verified Reviewer

Professor

> "The rewards offered in the platform are weak and do not offer much of an incentive to continue using the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035831)

MS

Michaela S.

Event manager

> "Super easy to adjust booking experiences, add users, monitor / limit functions."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

Alexandra C.

Associate Director

> "The only thing that I dislike about OpenTable is that it does not include all restaurants in the area."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4962540)

TP

Tess P.

Customer Care Representative

> "Very easy for making reservations, adjusting resos, getting information about a restaurant"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6594486)

TL

Tiffany L.

Team Lead

> "The only thing that I like the least is that every once in a while I look for places that are not in the available yet."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5086582)

MG

Mark G.

Company Director

> "OpenTable is clearly the industry leader when it comes to restaurant reservation systems."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

VR

Verified Reviewer

Software Engineer

> "Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

TV

Tatiana V.

Associate Director

> "I can get reservations to top restaurants in a few clicks."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6607004)

CS

Cheryl S.

Captain

> "sometimes it is not easy to navigate open table to find the menus for certain restaurants"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6017433)

SF

Sheri F.

Self Employed

> "I make a lot of the reservations for family, friends and colleagues and because I know I can count on OpenTable, they know they can count..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111)

BM

Brian M.

owner

> "You get used to having it, you customers get used to having it, and then the price seems exorbitant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6269062)

JR

Joelle R.

Manager and customer service

> "The status updates for tabling is incredibly helpful as well."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

SC

Sadie C.

Event Specialist

> "No reason is given when a table is not available. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6111356)

JS

Julia S.

Director of Operations

> "Cover flow helps with booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

Lisa V.

Owner

> "I guess the only negative is that not all restaurants use OpenTable."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4792443)

WE

Whitney E.

Sr. Sales Manager

> "Allowing guests to book online and opening up space for guests to book online is super helpful and helps bring in extra $$$."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4914432)

CO

Christine O.

Owner

> "We lose business and or we make diners angry. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6260252)

JA

Jason A.

Commander

> "It is a very simple website to use, and I like that."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

AP

Aria P.

Manager

> "Can be annoying to navigate on your phone"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6263948)

IL

Ilaria L.

Assistant Reservations Manager

> "Customer support is always very fast and responsive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

CW

Christina W.

Help Desk Supervisor

> "Not able to add gift cards to the app, or purchase through the app"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3609212)

GP

Gladys P.

Community Program Manager

> "I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6222970)

MR

Maria R.

Communications Advisor

> "It seems to take a long time for these to accumulate even though I eat out a lot, and I'm still not clear on what the points can be redeemed..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108)

SR

Sara R.

Attorney

> "I use it all the time for easy restaurant reservations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6642543)

RL

Rob L.

.

> "The constant reservation reminders that occur sometimes while you are at the restaurant can get annoying at times."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4712209)

OC

Olivia C.

Hostess

> "I enjoy how simple it is for users and gets the point across quickly when trying to make a reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552835)

MD

Mackenzie D.

Sales

> "Recently I have had a lot of glitches where it won't allow me to reserve the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4521377)

SS

Samantha S.

Fitness Professional and Trainer

> "It also sends reminders via text or email and allows for easy ways to access information about the restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699)

FM

Felipe M.

Research Associate

> "One issue that I have experienced is that sometimes the availability of tables is limited, especially during peak dining hours."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

ST

Supakorn T.

Restaurant operations

> "The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295)

AG

Arianne G.

Associate

> "Overall it does what it's supposed to do, but not overly impressed with the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4978670)

MA

Mark A.

Adjunct Professor

> "I like the ease with which I am able to make reservations and to make specific selections such as seating."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5098677)

SC

Skye C.

Program Assistant

> "At times, the full menu for a restaurant or bar is not available on the app."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3520838)

KM

Kiersten M.

Admin

> "I love the ease of use both through the website and app and that you are able to earn points."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758)

FM

Felipe M.

Research Associate

> "This can be frustrating and time-consuming, especially if you are in a rush or trying to make a last-minute reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

JI

Jackie I.

Events Coordinator

> "It makes it easy for users to learn how to use and also be able to see reservations easy!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6803714)

SF

Sheri F.

Self Employed

> "I honestly can't think of anything that can be improved."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111)

SA

Shivam A.

Engineer II

> "The application is designed nicely to view options, help book the right restaurant, view pictures, how costly the meal will be as well as..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3600892)

GM

Gianmarco M.

Account Manager

> "The interface is also a little clunky and unintuitive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4724287)

NC

Natalie C.

Exercise physiologist

> "I love the ability to see what restaurants have availability on what works for my schedule."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5003173)

JW

Jennifer W.

writer

> "Restaurants aren't always the best fit for my location or price point."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3581319)

MS

Michaela S.

Event manager

> "Tripleseat integration is a breeze."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

IL

Ivy L.

Commercial Marketing Manager

> "There are not too many cons.. if anything the platform looks a little outdated and some UX processes are a bit clunky (i.e. have to go back..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3494233)

[View Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

KK

Kelly K.

Reservations

> "Love that the proforma come out as a word document so we can edit it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669382)

GP

Gerrit P.

Director

> "Dockets and Invoices are not customizable. When using formatted dockets, column widths are too wide..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

AH

Achmat H.

Director

> "stock control is bang in and the waiters find it smooth and easy."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6823029)

FB

Farryn B.

Operations Controller

> "Sometimes the different reports relating to revenue and stock control do not provide consistent..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6068608)

AS

Alicia S.

Wedding sales and coordinator

> "It makes my job a lot easier, getting things done and learning what to add throughout the process."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6664671)

JG

Jacomine G.

General and Accounts Manager

> "Some aspects are a bit over-complicated to get a hang of if you did not receive proper training from..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122815)

AH

Achmat H.

Director

> "Its user friendly and easy, we run our restaurant fully on Semper and love it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6823029)

LG

Leanne G.

Lodge Manager

> "Not fun.... When I pull stock on hand reports to check on my staff - I always have to data sort as..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6124368)

HA

Henri A.

CEO

> "The biggest advantage is that we can access it from anywhere;"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667008)

KE

KATHERINE E.

BOOKKEEPER

> "Only issue we cannot have two Booked By on a Reservation."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671848)

GS

Gerald S.

Managing Director

> "It helps us to manage our property remotely especially with the new browser version."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4869250)

SB

Shaah B.

Director

> "Poor turnaround and feedback on more technical queries."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6674613)

LC

Leisha C.

Key Account Manager

> "Customer support from the Semper team has been exceptional. Whenever I have had questions or needed..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4861625)

LV

Lyndri V.

Manager

> "When you can't change the dates for when invoice has been made...need to make new invoice..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4870244)

WM

WESTON M.

Manager

> "offers 24/7 support team with prompt response."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667171)

NC

Nikki C.

Events and Guest Relations Manager

> "It's difficult to understand how to use the various functions, e.g. function sheet etc. (not..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140022)

AK

Andrew K.

Resort Manager

> "I am inquisitive by nature and I am always looking for new methods to achieve the results we require."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669813)

SR

Sarika R.

General Manager

> "The search function does not display all reservations searched for in that name"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4864910)

LC

Lindia C.

Personal Assistant

> "Semper has made a big difference in our Company. Before we couldn't go back on daily reports or check..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6123085)

AP

Annaloice P.

Director

> "The lack of support when we asked our local product provider to see the errors that happen when we..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

AK

Andrew K.

Resort Manager

> "Generally the support we get from the Semper Help-Desk is very good."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669813)

AJ

Alex J.

Owner

> "You can not integrate different properties onto the same data base"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6131541)

AM

Amanda M.

Reservations Manager

> "The system is easy to learn and any new members of the team catch on pretty quickly."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667361)

GP

Gerrit P.

Director

> "Having to scroll through button lists take up unnecessary time and lead to mistakes."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

GS

Gerald S.

Managing Director

> "The reporting system also helps with all aspects of the business."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4869250)

ML

Minette L.

Reservations Manager

> "Frequently we have to call Semper and ask why our invoices/statements are wrong."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

WM

Winsome M.

Reservations

> "He is very patient, and knowledgeable."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671842)

AP

Annaloice P.

Director

> "It’s been very stressful to use especially with lack of support after installation which is not what..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

AM

Amanda M.

Reservations Manager

> "It is user friendly, straight to the point and detailed."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667361)

TP

Thato P.

Reservations Team Leader

> "Unable to generate the Excel sheet for the daily sales report."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4951572)

KE

KATHERINE E.

BOOKKEEPER

> "We have found the Semper system is very User friendly system"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671848)

Martin V.

Operations Manager

> "Semper has glitches or is offline that creates issues"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122974)

ML

Minette L.

Reservations Manager

> "It is user friendly and even if there is something we do not understand, we can call Semper and we..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

HA

Hester A.

Accountant

> "I find their accounting side totally unpractical and difficult for non-accounting people to use."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122826)

GP

Gerrit P.

Director

> "Fairly easy to use and well suited for smaller restaurants for both POS and Stock Control. "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

RS

Rhona S.

Operations Manager

> "Too big a program for our slow internet in Namibia"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122802)

KP

Karla P.

Manager

> "His knowledge and responsiveness have made resolving issues a smooth and efficient process."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6062236)

JL

Janice L.

housekeeper

> "little hick ups and after hours support not always able to assist"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122830)

AP

Annaloice P.

Director

> "I was told it will make me stress free when is come to warehouse accountability"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

JO

Jeanne O.

CEO

> "The system is not very user friendly and I have to ask for support before doing anything"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4973620)

DB

Deon B.

Restaurant Owner

> "Easy to use, Accuracy, Tools to prevent theft and monitoring."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140172)

AP

Annaloice P.

Director

> "We are so concerned about this and now they are adding a new charge."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

EM

Edwin M.

Accountant

> "Very good software and it makes it very difficult for stealing. And audit trail "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6123123)

GG

Greg G.

Managing Director

> "Sometimes through no fault of the software we have issues with postings due to internet drop outs in..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3696657)

Jaco J.

founder

> "very good value for money, most additional modules are free and or very cheap"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6129891)

PJ

Phelokazi J.

manager

> "nothing that i like the least about semper booking system"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6128268)

RP

Riekie P.

Director

> "Semper is an easy to use excel base system that is very self-exoplanetary."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6134953)

IT

Itumeleng T.

C&E Specialist

> "The system is Very slowThe system is not user friendly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4885158)

JF

Joan F.

Manager

> "User friendly making it easy to do the reservations and train new staff"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6129979)

MR

Michele R.

Operations manager

> "Terminology used not informative ie when looking for a report, it will be difficult to find."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3776833)

Martin V.

Operations Manager

> "Semper is cloud based, you can use it anywhere."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122974)

CM

Cher M.

Management

> "Not user friendly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6134962)

JH

Jean H.

Management

> "Modifications to bookings are generally easy."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140278)

EB

Espoir B.

Assistant

> "it's only their interface that doesn't even appeal too much "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4652971)

BA

Brendan A.

Director

> "Very friendly and helpful support staff, they solve issues quickly."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6130446)

SV

Sine V.

Reservations

> "Since we are so far away from the server, it is very slow"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3779495)

ML

Minette L.

Reservations Manager

> "Semper is easy to use and every day I discover a new feature."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

ER

Elzaan R.

Conference Coordinator

> "rates not always pulling through correctly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3841810)

TM

Tshepo M.

Front desk

> "The system is user friendly and one can easily work around it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4867536)

LB

Leon B.

Company Secretary

> "Pre Semper we had a number of lost bookings as well as a serious problem with double bookings."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3202376)

[View Reviews](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

## User interface

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

4.69 (1,320)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)

4.30 (138)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

OpenTable

33/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#features)

Semper

Top features

43/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/164816/Hospitality-Software/#features)

### Recognition

OpenTable is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value ReservationsSoftware (2022) 

No recognitions have been awarded to Semper

### Deployment & support

OpenTable

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Semper

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OpenTable

-   By OpenTable
-   Located in United States
-   Founded in 1998

Semper

-   By Semper
-   Located in South Africa
-   Founded in

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vs

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