OpenTable vs GloriaFood: Which is a better fit?

The aspects I like most about this software is the features and service it providers to users. It helps the customer book a table at the time that works best for them.

For me personally, it was hard to start to use this app as confirmation from the restaurant was lost before my visit.

I have been using OpenTable for over six years (since 2018). I have accumulated wealth of points, rewards, and enjoy OpenTable VIP status and absolutely love my experince with this app.

Once I received an alert I failed to show up for my reservation.

This is the most robust reservation platform available. Great features, great tie-ins to marketing outlets, and solid integrations.

I hate when restaurants are not using this software. C'mon restaurants, get on the ball and start using this product.

Super great app to find cool local spots. I have found so many fun new restaurants because of Open Table.

This problem seems to happen every once and a while.

Anytime you have a question you can just message them on the chat and they will help you in any possible way. They are promt, kind, helpful, sincere, and so smart.

Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on.

We are very happy with GloriaFood, it has been a great addition to our lineup of products. We are happy to have a system that is agnostic and can be used by pretty much and food establishment.

The ordering receiving app on the tablet needs some updating, pre-orders can sometimes be lost and forgotten as they are not sorted (you can find a workaround by looking at the reports).

Very stable, next to none downtime. Super effective support team; they provide swift and prompt response regarding your inquiries.

But its their system that allows it. Significant money can be lost by any business.

Robert R

CMO

There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider.

Another problem is the export of data which does not allow you to see the customers who have used the promotional codes and how much is the discount amount.