# Compare OpenTable vs Craftable 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare OpenTable and Craftable based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/17313-200434/OpenTable-for-Restaurants-vs-Craftable

---

# OpenTable vs Craftable Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OpenTableCraftable2/4 selected

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,317)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

[Craftable](https://www.capterra.com/p/200434/Craftable/)[4.5 (123)](https://www.capterra.com/p/200434/Craftable/reviews/)

[## OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,317)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [1,317 reviews](#user-reviews)

Positive

1,261

Neutral

45

Negative

11

[## Craftable](https://www.capterra.com/p/200434/Craftable/)[4.5 (123)](https://www.capterra.com/p/200434/Craftable/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

MS

AS

RM

Based on [123 reviews](#user-reviews)

Positive

120

Neutral

3

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### SevenRooms

4.4 (24)

* * *

Starting Price

$1.00

Per Feature,Per Month

Free Trial

Free Version

* * *

User rating

83%

of reviewers  
rated it above 4 stars

* * *

### HungerRush

4.1 (76)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

80%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Yodeck

4.9 (4,602)

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Starting Price

$8.00

Per User,Per Month

Free Trial

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User rating

99%

of reviewers  
rated it above 4 stars

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### Booqable

4.8 (1,125)

* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

98%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 1,399 reviews from restaurant management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Order Entry

4.4

Electronic Payments

4.5

Sales Reports

NA

Order Management

4.6

Reporting/Analytics

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Order Entry

NA

Electronic Payments

NA

Sales Reports

NA

Order Management

5.0

Reporting/Analytics

3.0

User satisfaction

User satisfaction

4.7

User reviews[1,317](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.5

User reviews[123](https://www.capterra.com/p/200434/Craftable/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

Craftable serves multi-unit groups to enterprise organizations across hospitality – restaurants, hotels, resorts, bars and nightclubs.

## User reviews

Pros & cons

VR

Verified Reviewer

Project Manager

> "I like that you can make reservations in the app and you will get notifications of upcoming events. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7057062)

IL

Ilaria L.

Assistant Reservations Manager

> "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

MG

Mark G.

Company Director

> "I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

EH

Elizabeth H.

MYSELF

> "The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7069870)

MT

Maria T.

Publicist

> "Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796)

JR

Joelle R.

Manager and customer service

> "The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

MG

Mark G.

Company Director

> "It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

MR

Max R.

Manager

> "Mobile/iPad version of apps vs. webpage are missing some features and you will need to go onto a laptop or desktop to utilize."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6274877)

WB

Will B.

Co-Founder and Event Manager

> "Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7077386)

VR

Verified Reviewer

IT Support Analyst

> "Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6837256)

ST

Supakorn T.

Restaurant operations

> "The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295)

JS

Julia S.

Director of Operations

> "Very expensive if you can't route guests to book direct with your booking widget."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

KB

Kelly B.

Owner

> "OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6720191)

SD

Steve D.

General manager

> "Good, phone interactions have been more difficult when needed things adjusted they used to do it, now walk you through it, some..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258496)

JA

Jason A.

Commander

> "Great option for booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

VR

Verified Reviewer

Software Engineer

> "The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

Anthony C.

Founder

> "The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

VR

Verified Reviewer

Software Engineer

> "Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

MS

Michaela S.

Event manager

> "Super easy to adjust booking experiences, add users, monitor / limit functions."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

KM

Kiersten M.

Admin

> "I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758)

MG

Mark G.

Company Director

> "OpenTable is clearly the industry leader when it comes to restaurant reservation systems."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

SB

Sara B.

Teacher

> "The only downside, is that it’s not availiable in every town, or for every place to eat!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6481527)

JR

Joelle R.

Manager and customer service

> "OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

BM

Brian M.

owner

> "You get used to having it, you customers get used to having it, and then the price seems exorbitant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6269062)

AS

Aimee S.

Owner

> "Open table is a great app for finding a restaurant, especially last minute or at a busy time. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6831022)

SS

Samantha S.

Fitness Professional and Trainer

> "Sometimes I feel that there are not many available options that correlate with the actual times available after calling the..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699)

OM

Omar M.

Healthcare Recruiter

> "What I liked most about OpenTable was the ability to make reservations at dining locations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552875)

LD

Lauren D.

Communications Consultant

> "One of the drawbacks is that it can be hard to collect actual $ rewards - I've booked many over the years, and have never received..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5030293)

KN

Kate N.

Events

> "Very good experience using the app, can send invites to friends that use the app and also create a calendar event in my calendar..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4793256)

CO

Christine O.

Owner

> "We lose business and or we make diners angry. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6260252)

JG

Jamie G.

Manager

> "I have never had any problems when using them They even reached out to me one time when there had been an issue on their end,..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6853693)

AP

Aria P.

Manager

> "Can be annoying to navigate on your phone"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6263948)

Anthony C.

Founder

> "It’s my go-to for making restaurant reservations, especially when I’m exploring new places."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

RL

Rob L.

.

> "The constant reservation reminders that occur sometimes while you are at the restaurant can get annoying at times."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4712209)

DA

Dylan A.

Assurance Staff II

> "Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6004885)

LO

Luke O.

Creative

> "On some reservations you have to pay a deposit which can be $20/person, but I don't think there is much that OpenTable can do about..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035940)

SN

Steven N.

Church School Teacher and UFC Fit Kids Attendant

> "What I like about OpenTable is that I can reserve a table, view places to eat, find cuisines, enjoy, and meet people."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5075088)

FM

Felipe M.

Research Associate

> "One issue that I have experienced is that sometimes the availability of tables is limited, especially during peak dining hours."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

LT

Layla T.

Blogger

> "OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6039372)

RL

Rachael L.

Physician assistant

> "the issue I run into is it is very finicky on how to actually get the points-I once noticed I wasn't getting points for my..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4224053)

JI

Jackie I.

Events Coordinator

> "It makes it easy for users to learn how to use and also be able to see reservations easy!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6803714)

KB

Kerri B.

Senior learning and development program manager

> "been caught a couple of times with reservations for restaurants that are closed whether for the day or permanently without any..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6113303)

TP

Tess P.

Customer Care Representative

> "Very easy for making reservations, adjusting resos, getting information about a restaurant"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6594486)

VC

Virginia C.

therapist

> "I don't like that at times restaurants do not clearly state the type fo table you can reserve."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5000618)

TV

Tatiana V.

Associate Director

> "I can get reservations to top restaurants in a few clicks."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6607004)

AI

Alexander I.

Managing Attorney

> "Sometimes the restaurants are not in sync with the app and do not receive the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6141170)

DT

Diana T.

Front Desk Clerk

> "I never have a hard time getting a reservation and when I arrive at the restaurant the wait is minimal."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6256218)

FM

Felipe M.

Research Associate

> "This can be frustrating and time-consuming, especially if you are in a rush or trying to make a last-minute reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

SF

Sheri F.

Self Employed

> "I make a lot of the reservations for family, friends and colleagues and because I know I can count on OpenTable, they know they..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111)

VR

Verified Reviewer

Professor

> "The rewards offered in the platform are weak and do not offer much of an incentive to continue using the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035831)

JR

Joelle R.

Manager and customer service

> "The status updates for tabling is incredibly helpful as well."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

Alexandra C.

Associate Director

> "The only thing that I dislike about OpenTable is that it does not include all restaurants in the area."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4962540)

MS

Michaela S.

Event manager

> "Tripleseat integration is a breeze."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

TL

Tiffany L.

Team Lead

> "The only thing that I like the least is that every once in a while I look for places that are not in the available yet."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5086582)

JS

Julia S.

Director of Operations

> "Cover flow helps with booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

CS

Cheryl S.

Captain

> "sometimes it is not easy to navigate open table to find the menus for certain restaurants"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6017433)

MS

Michaela S.

Event manager

> "I recommend OpenTable for any venues that need exposure."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

GM

Gianmarco M.

Account Manager

> "The interface is also a little clunky and unintuitive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4724287)

WE

Whitney E.

Sr. Sales Manager

> "Allowing guests to book online and opening up space for guests to book online is super helpful and helps bring in extra $$$."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4914432)

IL

Ivy L.

Commercial Marketing Manager

> "There are not too many cons.. if anything the platform looks a little outdated and some UX processes are a bit clunky (i.e. have to..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3494233)

JA

Jason A.

Commander

> "It is a very simple website to use, and I like that."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

SC

Sadie C.

Event Specialist

> "No reason is given when a table is not available. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6111356)

IL

Ilaria L.

Assistant Reservations Manager

> "Customer support is always very fast and responsive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

Lisa V.

Owner

> "I guess the only negative is that not all restaurants use OpenTable."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4792443)

GP

Gladys P.

Community Program Manager

> "I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6222970)

CW

Christina W.

Help Desk Supervisor

> "Not able to add gift cards to the app, or purchase through the app"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3609212)

SR

Sara R.

Attorney

> "I use it all the time for easy restaurant reservations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6642543)

MR

Maria R.

Communications Advisor

> "It seems to take a long time for these to accumulate even though I eat out a lot, and I'm still not clear on what the points can be..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108)

ST

Supakorn T.

Restaurant operations

> "The reservation software is commendable in terms of functionality and features."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295)

JH

Jonathan H.

Engineering Administrator

> "The website always says we have another reservation at that time therefore leading me to have to call a restaurant instead of using..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3469297)

OC

Olivia C.

Hostess

> "I enjoy how simple it is for users and gets the point across quickly when trying to make a reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552835)

MD

Mackenzie D.

Sales

> "Recently I have had a lot of glitches where it won't allow me to reserve the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4521377)

SS

Samantha S.

Fitness Professional and Trainer

> "It also sends reminders via text or email and allows for easy ways to access information about the restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699)

AG

Arianne G.

Associate

> "Overall it does what it's supposed to do, but not overly impressed with the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4978670)

VR

Verified Reviewer

Software Engineer

> "It’s easy to use and lots of restaurants are on it. Whenever I need to make a reservation, it’s the first place I check."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

JW

John W.

Independent contractor

> "Not enough restaurants to make reservations at sometimes, hard to find the cuisine I'm looking for while searching"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3460959)

MA

Mark A.

Adjunct Professor

> "I like the ease with which I am able to make reservations and to make specific selections such as seating."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5098677)

SC

Skye C.

Program Assistant

> "At times, the full menu for a restaurant or bar is not available on the app."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3520838)

MT

Maria T.

Publicist

> "OpenTable has been a game-changer for my client's restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796)

PP

Philip P.

Pharmacist

> "There were instances when I tried to change my reservation time but the restaurant did not receive such change"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3513120)

[View Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

MS

Mona S.

Owner

> "The fact that it seamlessly downloads the US Food invoices and inventory is efficient is a huge benefit."

[See full review](https://www.capterra.com/p/200434/Craftable/#SoftwareAdvice___4455008)

TW

Tom W.

Dir F&B

> "the way our operation is ran is 2 departments under one umbrella, not being able to separate out banquets vs restaurant without..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2344211)

AS

Alburn S.

Chef

> "It's very interactive it's a capable and very functional has great fundamentals well though out and is very restaurant..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___3555888)

JS

Jeremy S.

Manager

> "Not being able to deplete things w/o receiving them in inventory makes it difficult to reflect realities of the restaurant..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370524)

RM

Ray M.

Food and Beverage Director

> "I've used this software to teach my management team so much about loss tracking, inventory, menu building and costing in the..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2341744)

GW

Grant W.

bev director

> "Hopefully, someday, somebody makes an inventory/purchasing/invoicing platform as good as bevager that also is part of a POS and..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2356413)

EI

Eric I.

Accountant

> "The inventory management system and recipe building, pricing, and tracking is a great tool for a good micro view of performance..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2364614)

JS

Jeremy S.

Manager

> "However, Foodager is not explicit in how it calculates numbers; reports generated by craftable are not that helpful and have a..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370524)

DB

Daniel B.

Corporate Beverage Director

> "The sort features, the phone app, you can set user level functions, the reports are fantastic, it’s real sticky cheap."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2360836)

JC

Jessica C.

Dual Restaurant Manager

> "I would like to be able to add a product to a specific storage area during inventory. If things have been moved and not..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2343898)

JS

Jeremy S.

Manager

> "Product is mobile compatible, very ‘intuitive’ provides a lot of options fors that previously calculated COGS on spreadsheets &..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370524)

NC

Nicholas C.

Bartender

> "The amount of time needed to organize items is also tedious, so tedious that we might as well go back to doing inventory by..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2363506)

DK

Dillon K.

Beverage Specialist

> "The real value is in the analytic reports you can set to run on schedules to track variances, trends and sales."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2339733)

LJ

Liam J.

Operations Manager

> "This can make it difficult whilst recording inventory in basement walk in boxes etc."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2353484)

EN

Emily N.

Beverage Director

> "I like being able to use my phone to access product information, and that I can search and add items to orders easily."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370640)

DM

Darshak M.

Manager

> "Some of the features are either not available or may be organizations don't understand the way it works may be because they..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2360885)

SG

Sean G.

Beverage Director

> "It simplifies our inventory process, and makes it a lot easier to see the stores numbers on a daily/weekly basis."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2360737)

AC

Anthony C.

F&B General Manager

> "I do not like that I now have to add storage areas for each item."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2381052)

FS

Francesco S.

Manager

> "Especially because I can use my phone camera to take snapshots of invoices instead of having them scanned into my computer."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2381043)

KT

Kerry T.

Food & Beverage Operational Manager

> "Currently not communicating to \[SENSITIVE CONTENT HIDDEN\]. When looking for the provider it is not an easy search as to who..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2373004)

JP

Jessica P.

Cafe Manager

> "It links to my POS system quiet well, inventory counts are super easy and there are so many different reports to use, I love..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2373152)

GH

Gregory H.

Lead bartender

> "Still not sure why foodager invoices flood the invoice box on bevager."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2374419)

RW

Robbie W.

Bar Owner

> "You can have amazing customization of cocktails, liquor, batches and sizes. "

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2343953)

KB

Kimberlee B.

Wine Director

> "so I don't get daily updates on sales /inventory levels."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2371310)

AR

Andrew R.

Wine Director

> "Being able to do inventory for multiple revenue centers and storage areas directly from my phone makes it super easy for me."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2360688)

NC

Nicholas C.

Bartender

> "Not being able to see what the previous inventory listed is completely ridiculous."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2363506)

CK

Chris K.

General Manager

> "Very convenient for us to use to compare pricing to other markets as well, as we have restaurant locations across the country..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2394576)

CH

Christian H.

Operations

> "The separation of Foodager & Bevager is the biggest issue."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2382760)

DL

Daniel L.

General Manager

> "With using Craftable it helped us to lower our Beverage costs and made inventory quick and efficient"

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370516)

GW

Grant W.

bev director

> "It's easy to get someone to help with an issue, but the system isn't as adaptable as I'd ideally like. "

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2356413)

JS

Jeremy S.

Manager

> "The switching between subproducts foodager/beverager is great and allows for easy invoice allocation."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370524)

DB

Daniel B.

Corporate Beverage Director

> "The salesperson offers great things, but the developers don’t deliver and are really rude and stubborn."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2360836)

FM

Felipe M.

Assistant General Manager

> "I love that Craftable, once set up, is in sync with your purchasing and depletions, ergo giving you a perpetual inventory!"

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2361572)

JC

Julien C.

Bar Director

> "There are frequent glitches."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2360736)

NS

Noah S.

Corporate Beverage Director

> "Using craftable has made my job easier and given other team members quick access to the same information in real time."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2362380)

SL

Sean L.

Owner

> "Some features are silly, or not really helpful for a restaurant."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2341454)

LW

LaNaysha W.

Beverage Manager

> "Using the software makes keeping beverage and reports organized a easy and almost effortless tasks."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370668)

MW

Matthew W.

CFO

> "A lot of opportunity for user errors. "

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2381709)

RM

Ray M.

Food and Beverage Director

> "Item price variance reports, price change suggestions based on those reports... Like it says up top, seriously cool."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2341744)

HO

Henry O.

Bar Manager

> "Finicky when it comes to modifying things on backends"

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2381022)

ED

Erick D.

Chef de Cuisine

> "Once its setup, and recipes are properly loaded, it makes life easy. If you are the beginning, middle and end, than its that..."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2385193)

RP

Robert P.

DOO

> "Very hard to get the right support when building program."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2381249)

TW

Tom W.

Dir F&B

> "Recipe builder/ drink costing is really user friendly and helps look for better option or potential price adjustments."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2344211)

JM

Jessica M.

owner

> "I still don't have a good grasp on how to use the batching tool."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2361711)

MW

Matthew W.

CFO

> "I am able to process twice the invoices with half the A/P team."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2381709)

TC

Troy C.

VP F&B

> "The foodager piece is going to be difficult to deploy"

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2376583)

RM

Ray M.

Food and Beverage Director

> "Setting yield on items and having them worked into your COGs is a nice touch."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2341744)

JM

Jeremy M.

Director

> "Integration was difficult."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370707)

SP

Sophia P.

Executive Chef

> "As the executive chef, I really enjoy the options for me to run specific reports."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370455)

GH

Gregory H.

Lead bartender

> "The mapping is still confusing to me."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2374419)

EH

Edward H.

Bar Director

> "This includes making it easy to order, from multiple vendors, and seeing possible projections."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2370552)

DB

Daniel B.

Corporate Beverage Director

> "The customer support is horrible."

[See full review](https://www.capterra.com/p/200434/Craftable/#Capterra___2360836)

[View Reviews](https://www.capterra.com/p/200434/Craftable/reviews/)

## User interface

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

4.69 (1,317)

[Craftable](https://www.capterra.com/p/200434/Craftable/)

4.52 (123)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

OpenTable

Top features

35/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Built-in Accounting
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Reports
-   Delivery Tracking
-   Discount Management
-   Electronic Payments
-   Employee Management
-   Forecasting
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Kitchen/Menu Management
-   Labor Cost Reporting
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Sales Reports
-   Sales Trend Analysis
-   Social Promotion
-   Stock Management
-   Table Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#features)

Craftable

7/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Built-in Accounting
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Reports
-   Delivery Tracking
-   Discount Management
-   Electronic Payments
-   Employee Management
-   Forecasting
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Kitchen/Menu Management
-   Labor Cost Reporting
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Sales Reports
-   Sales Trend Analysis
-   Social Promotion
-   Stock Management
-   Table Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/200434/Craftable/#features)

### Recognition

No recognitions have been awarded to OpenTable

No recognitions have been awarded to Craftable

### Deployment & support

OpenTable

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Craftable

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OpenTable

-   By OpenTable
-   Located in United States
-   Founded in 1998

Craftable

-   By FNBTech
-   Located in United States
-   Founded in 2015

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vs

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Contact vendor for pricing

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[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,317)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

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Contact vendor for pricing

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4.4

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