# Compare OpenTable vs GrubHub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare OpenTable and GrubHub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/17313-210141/OpenTable-for-Restaurants-vs-GrubHub

---

# OpenTable vs GrubHub Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OpenTableGrubHub2/4 selected

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,317)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

[GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

[## OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,317)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [1,317 reviews](#user-reviews)

Positive

1,261

Neutral

45

Negative

11

[## GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.3

Ease of Use

4.5

Customer Service

4

Reviews Sentiment

Based on [131 reviews](#user-reviews)

Positive

105

Neutral

21

Negative

5

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Per Feature,Per Month

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of reviewers  
rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,629 reviews from food delivery software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Feature ratings

Online Ordering

4.7

Order Management

4.6

Mobile Access

4.7

Food Delivery Dispatching

4.5

Delivery Tracking

NA

82%Fit

Feature ratings

Online Ordering

4.5

Order Management

4.4

Mobile Access

4.6

Food Delivery Dispatching

4.3

Delivery Tracking

3.9

User satisfaction

User satisfaction

4.7

User reviews[1,317](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.3

User reviews[131](https://www.capterra.com/p/210141/GrubHub/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

Designed for businesses of all sizes, a catering solution that helps with saving order history, scheduling deliveries, creating meal budgets, setting recurring orders, and more.

## User reviews

Pros & cons

VR

Verified Reviewer

Project Manager

> "I like that you can make reservations in the app and you will get notifications of upcoming events. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7057062)

IL

Ilaria L.

Assistant Reservations Manager

> "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

MG

Mark G.

Company Director

> "I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

EH

Elizabeth H.

MYSELF

> "The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7069870)

MT

Maria T.

Publicist

> "Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796)

JR

Joelle R.

Manager and customer service

> "The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

MG

Mark G.

Company Director

> "It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

MR

Max R.

Manager

> "Mobile/iPad version of apps vs. webpage are missing some features and you will need to go onto a laptop or desktop to utilize."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6274877)

WB

Will B.

Co-Founder and Event Manager

> "Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7077386)

VR

Verified Reviewer

IT Support Analyst

> "Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6837256)

ST

Supakorn T.

Restaurant operations

> "The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295)

JS

Julia S.

Director of Operations

> "Very expensive if you can't route guests to book direct with your booking widget."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

KB

Kelly B.

Owner

> "OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6720191)

SD

Steve D.

General manager

> "Good, phone interactions have been more difficult when needed things adjusted they used to do it, now walk you through it, some..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258496)

JA

Jason A.

Commander

> "Great option for booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

VR

Verified Reviewer

Software Engineer

> "The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

Anthony C.

Founder

> "The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

VR

Verified Reviewer

Software Engineer

> "Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

MS

Michaela S.

Event manager

> "Super easy to adjust booking experiences, add users, monitor / limit functions."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

KM

Kiersten M.

Admin

> "I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758)

MG

Mark G.

Company Director

> "OpenTable is clearly the industry leader when it comes to restaurant reservation systems."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

SB

Sara B.

Teacher

> "The only downside, is that it’s not availiable in every town, or for every place to eat!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6481527)

JR

Joelle R.

Manager and customer service

> "OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

BM

Brian M.

owner

> "You get used to having it, you customers get used to having it, and then the price seems exorbitant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6269062)

AS

Aimee S.

Owner

> "Open table is a great app for finding a restaurant, especially last minute or at a busy time. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6831022)

SS

Samantha S.

Fitness Professional and Trainer

> "Sometimes I feel that there are not many available options that correlate with the actual times available after calling the..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699)

OM

Omar M.

Healthcare Recruiter

> "What I liked most about OpenTable was the ability to make reservations at dining locations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552875)

LD

Lauren D.

Communications Consultant

> "One of the drawbacks is that it can be hard to collect actual $ rewards - I've booked many over the years, and have never received..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5030293)

KN

Kate N.

Events

> "Very good experience using the app, can send invites to friends that use the app and also create a calendar event in my calendar..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4793256)

CO

Christine O.

Owner

> "We lose business and or we make diners angry. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6260252)

JG

Jamie G.

Manager

> "I have never had any problems when using them They even reached out to me one time when there had been an issue on their end,..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6853693)

AP

Aria P.

Manager

> "Can be annoying to navigate on your phone"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6263948)

Anthony C.

Founder

> "It’s my go-to for making restaurant reservations, especially when I’m exploring new places."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

RL

Rob L.

.

> "The constant reservation reminders that occur sometimes while you are at the restaurant can get annoying at times."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4712209)

DA

Dylan A.

Assurance Staff II

> "Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6004885)

LO

Luke O.

Creative

> "On some reservations you have to pay a deposit which can be $20/person, but I don't think there is much that OpenTable can do about..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035940)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "What I like about OpenTable is that I can reserve a table, view places to eat, find cuisines, enjoy, and meet people."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5075088)

FM

Felipe M.

Research Associate

> "One issue that I have experienced is that sometimes the availability of tables is limited, especially during peak dining hours."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

LT

Layla T.

Blogger

> "OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6039372)

RL

Rachael L.

Physician assistant

> "the issue I run into is it is very finicky on how to actually get the points-I once noticed I wasn't getting points for my..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4224053)

JI

Jackie I.

Events Coordinator

> "It makes it easy for users to learn how to use and also be able to see reservations easy!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6803714)

KB

Kerri B.

Senior learning and development program manager

> "been caught a couple of times with reservations for restaurants that are closed whether for the day or permanently without any..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6113303)

TP

Tess P.

Customer Care Representative

> "Very easy for making reservations, adjusting resos, getting information about a restaurant"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6594486)

VC

Virginia C.

therapist

> "I don't like that at times restaurants do not clearly state the type fo table you can reserve."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5000618)

TV

Tatiana V.

Associate Director

> "I can get reservations to top restaurants in a few clicks."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6607004)

AI

Alexander I.

Managing Attorney

> "Sometimes the restaurants are not in sync with the app and do not receive the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6141170)

DT

Diana T.

Front Desk Clerk

> "I never have a hard time getting a reservation and when I arrive at the restaurant the wait is minimal."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6256218)

FM

Felipe M.

Research Associate

> "This can be frustrating and time-consuming, especially if you are in a rush or trying to make a last-minute reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

SF

Sheri F.

Self Employed

> "I make a lot of the reservations for family, friends and colleagues and because I know I can count on OpenTable, they know they..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111)

VR

Verified Reviewer

Professor

> "The rewards offered in the platform are weak and do not offer much of an incentive to continue using the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035831)

JR

Joelle R.

Manager and customer service

> "The status updates for tabling is incredibly helpful as well."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

Alexandra C.

Associate Director

> "The only thing that I dislike about OpenTable is that it does not include all restaurants in the area."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4962540)

MS

Michaela S.

Event manager

> "Tripleseat integration is a breeze."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

TL

Tiffany L.

Team Lead

> "The only thing that I like the least is that every once in a while I look for places that are not in the available yet."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5086582)

JS

Julia S.

Director of Operations

> "Cover flow helps with booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

CS

Cheryl S.

Captain

> "sometimes it is not easy to navigate open table to find the menus for certain restaurants"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6017433)

MS

Michaela S.

Event manager

> "I recommend OpenTable for any venues that need exposure."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

GM

Gianmarco M.

Account Manager

> "The interface is also a little clunky and unintuitive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4724287)

WE

Whitney E.

Sr. Sales Manager

> "Allowing guests to book online and opening up space for guests to book online is super helpful and helps bring in extra $$$."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4914432)

IL

Ivy L.

Commercial Marketing Manager

> "There are not too many cons.. if anything the platform looks a little outdated and some UX processes are a bit clunky (i.e. have to..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3494233)

JA

Jason A.

Commander

> "It is a very simple website to use, and I like that."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

SC

Sadie C.

Event Specialist

> "No reason is given when a table is not available. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6111356)

IL

Ilaria L.

Assistant Reservations Manager

> "Customer support is always very fast and responsive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

Lisa V.

Owner

> "I guess the only negative is that not all restaurants use OpenTable."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4792443)

GP

Gladys P.

Community Program Manager

> "I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6222970)

CW

Christina W.

Help Desk Supervisor

> "Not able to add gift cards to the app, or purchase through the app"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3609212)

SR

Sara R.

Attorney

> "I use it all the time for easy restaurant reservations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6642543)

MR

Maria R.

Communications Advisor

> "It seems to take a long time for these to accumulate even though I eat out a lot, and I'm still not clear on what the points can be..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108)

ST

Supakorn T.

Restaurant operations

> "The reservation software is commendable in terms of functionality and features."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295)

JH

Jonathan H.

Engineering Administrator

> "The website always says we have another reservation at that time therefore leading me to have to call a restaurant instead of using..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3469297)

OC

Olivia C.

Hostess

> "I enjoy how simple it is for users and gets the point across quickly when trying to make a reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552835)

MD

Mackenzie D.

Sales

> "Recently I have had a lot of glitches where it won't allow me to reserve the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4521377)

SS

Samantha S.

Fitness Professional and Trainer

> "It also sends reminders via text or email and allows for easy ways to access information about the restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699)

AG

Arianne G.

Associate

> "Overall it does what it's supposed to do, but not overly impressed with the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4978670)

VR

Verified Reviewer

Software Engineer

> "It’s easy to use and lots of restaurants are on it. Whenever I need to make a reservation, it’s the first place I check."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

JW

John W.

Independent contractor

> "Not enough restaurants to make reservations at sometimes, hard to find the cuisine I'm looking for while searching"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3460959)

MA

Mark A.

Adjunct Professor

> "I like the ease with which I am able to make reservations and to make specific selections such as seating."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5098677)

SC

Skye C.

Program Assistant

> "At times, the full menu for a restaurant or bar is not available on the app."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3520838)

MT

Maria T.

Publicist

> "OpenTable has been a game-changer for my client's restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796)

PP

Philip P.

Pharmacist

> "There were instances when I tried to change my reservation time but the restaurant did not receive such change"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3513120)

[View Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

JR

Jessica R.

Owner

> "It enables restaurants to increase their sales and exposure, bringing in new customers that may have otherwise not..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

JD

Johnathan D.

Owner

> "Support can be slow and opaque, and the overall structure feels less like a partnership and more like a cost of..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___7071440)

Frankie S.

Welcome desk associate

> "It was easy to use with a super short learning curve, I always felt my personal data was secure, for the most part..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6882662)

JR

Jessica R.

Owner

> "The fees. While I understand they have to make money as well, knowing what they charge the customers on top of..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

Frankie S.

Welcome desk associate

> "The addition of a favorites feature was needed from day one, so I'm glad it exists now."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6882662)

AM

Annie M.

Physician Assistant

> "Recently I find the fees associated with ordering have been really high, so I've been using the app less."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___7054702)

JR

Jessica R.

Owner

> "DoorDash and UberEats have taken over as the dominate providers."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

AS

Alex S.

Restaurant Manager

> "Not available everywhere, in our Tourist Town there is only Pick-Up available, which doesn’t contribute to our..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6789523)

RP

Rachel P.

Office Manager

> "There are so many businesses that use this and it makes for great ordering decisions."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6324741)

JC

Jim C.

CEO

> "Food is never correct and the last thing they want to do is try to help you."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6798055)

DJ

Douarou J.

Artist producer

> "Is best to oders food with GrubHub also many good meals available in the app"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6539374)

SB

Sondra B.

Bookkeeper

> "First one my order was late and the driver explained to me that this happens if another order comes in before they..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

DJ

Douarou J.

Artist producer

> "Is the best way to oder food in real time"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6539374)

TK

Theodore K.

Owner

> "So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4916445)

RP

Rachel P.

Office Manager

> "These options are highly convenient because we aren't always able leave the office."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6324741)

SB

Sondra B.

Bookkeeper

> "I get a message from them at 11:50am that my order was cancelled. "

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

JC

Jim C.

CEO

> "Tip them good if you can."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6798055)

Shanice P.

Customer Service Agent

> "The drivers sometimes take your food and complete the delivery without the food being delivered."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3501573)

NO

Nicky O.

Independent Stylist

> "I like the different selections I have to order food."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6242029)

SB

Sondra B.

Bookkeeper

> "I will never use your service and for sure make sure I let everyone know how horrible your service is."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

TC

Tanirah C.

Shift supervisor

> "I love how fast you can order from the app great quality service"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6299323)

ZS

Zoey S.

Associate

> "I do not like how you cannot add in comments most of the time when ordering food."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4183456)

TK

Theodore K.

Owner

> "Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates)"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4916445)

TC

Tonya C.

Care giver

> "I don’t like that they auto renew you for their grub hub pass (for free delivery or special deals) and I dislike..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2829745)

VR

Verified Reviewer

Video Producer & Editor

> "GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3799569)

JC

Joshua C.

Owner

> "Customer service was difficult to deal with in addressing these issues, especially compared to other food delivery..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "I got a free year of GrubHub thanks to Amazon Prime Day days ago."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___5074795)

JM

John M.

Supervisor

> "However, the prices for certain orders/items seemed excessive compared to others."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3851371)

Faith N.

Leadership Development Intern

> "They offer free delivery and promo codes with huge discounts for students that is so helpful and should continue."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3487808)

VR

Verified Reviewer

Medical Assistant

> "The prices are too expensive and low choices on restaurants"

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___3804038)

Faith N.

Leadership Development Intern

> "They have a chatline that is filled with real people who are ready to help you with whatever issue you may be..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3487808)

QK

Quinlan K.

Student

> "This can lead to me using other apps before I use GrubHub just due to the fact that the restaurant I want to eat..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

KC

Kimberly C.

Regional Sales Manager-West

> "It is very easy to use, its tracker is very accurate, and I get a discount through Amazon Prime."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6052079)

KS

Kyoko S.

CRNP

> "I tried to use a giftcard given by my colleague, and it was very hard to use with phone app-eventually I needed to..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2958773)

JM

Joseph M.

Assistant Controller

> "Great selection of restaurants, and the deliveries have always been on time for me."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6052293)

JC

Joshua C.

Owner

> "I also had a lot of issues of the order not being correct."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

MJ

Mike J.

Editor / Producer

> "They are as effective as the others and sometimes have good promtions."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4745412)

CJ

Cole J.

Landscape Designer

> "Sometimes I'm frustrated with the fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3684837)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "Feels nice to use it alongside DoorDash and Uber Eats."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___5074795)

VR

Verified Reviewer

Student

> "Incentives such as promo codes and coupons are not frequently offered."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2911918)

SC

Shalawn C.

Office Manager

> "GrubHub is a customer favorite online ordering platform, because they are not as expensive as some others. But,..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4589463)

VR

Verified Reviewer

Research Scientist

> "They have added a bunch of new charges and fees which add up with the order."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2973885)

TG

Tiffany G.

Shift manager

> "I love the app its super user friendly it walks you through every step on the app and then some if your looking..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3473048)

QK

Quinlan K.

Student

> "The worst part of the software is the fact that their is not a ton of options."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

DF

Daniel F.

Teacher

> "Orders are customizable, and can be tracked straight from your phone or computer, and you can even request..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2983300)

CB

Chiffon B.

Marketing rep

> "That can be challenging for integration."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3269807)

MJ

Mike J.

Editor / Producer

> "They deliver fast in my area."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4745412)

NM

Neeraja M.

Student

> "They do this to avoid paying the service fee."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2980622)

MR

Miguel R.

Research Assistant

> "One of my most used features is the "start group order" and it allows you to invite your friends to order together."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2829580)

JB

Josh B.

Co-Founder

> "Prices of delivery can be expensive at times."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2863417)

CA

Christopher A.

Artist

> "This software has a lot pros because it can order choose food or something, get the order tracking it and have..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2950806)

VR

Verified Reviewer

Research Scientist

> "The support has been a bit sketchy at times."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2973885)

CP

Christina P.

Certified nursing assistant

> "People are able to order at so many places using this software."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

NM

Neeraja M.

Student

> "Small businesses suffer as a result of this."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2980622)

RR

Rudy R.

Managing Director

> "The app is easy to use."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4741320)

MZ

Michael Z.

Analyst

> "It's costly at points - service fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3392035)

CP

Christina P.

Certified nursing assistant

> "The benefits of having GrubHub is that I don't need to worry about driving from one place to another."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

CC

Cat C.

Founder

> "the only fault was when someone dropped out coffees it was quite a hassle to get a refund after many calls and..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2421124)

US

Urvi S.

Student

> "Dpending on the location of the store sometimes this plat form provides cheaper options than other mobile food..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2871272)

VR

Verified Reviewer

Solutions Architect

> "The fees do not justify the convenience."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2800723)

VR

Verified Reviewer

HSBC

> "You can also browse an find new places you never heard about before."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3472011)

Kelly P.

Owner

> "I do feel like the fees are too high to use the app too much, but when you are ill or truly can't make or get out..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2745471)

US

Urvi S.

Student

> "The app provides a decent platform for food delivery and ordering services, with local restaurants."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2871272)

KC

Kimberlee C.

Admin

> "A bit pricey."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3018419)

NB

Nancy B.

Owner

> "Makes ordering for my favorite food places easy"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3493960)

JH

Jenaca H.

Freelance writer

> "Very ocassionally the app doesn't load, or inexplicably closes as I'm using it"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2768943)

CP

Christina P.

Certified nursing assistant

> "All you need to do is write online support and they will make it Right for you."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

VR

Verified Reviewer

Data Scientist

> "Grubhub is really expensive."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2807440)

AJ

Amanda J.

Professional Liability Claims Representative at Sedgwick Management Consulting

> "So many options to get good food delivered to your door."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3458022)

TH

Tiara H.

Bartender

> "Really high fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2835341)

VR

Verified Reviewer

Teaching Assistant

> "The food delivering app has the most offer from different restaurants, and they let restaurants choose what kind..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2829185)

TH

Tiara H.

Bartender

> "This makes delivery not worth it."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2835341)

[View Reviews](https://www.capterra.com/p/210141/GrubHub/reviews/)

## User interface

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

4.69 (1,317)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

OpenTable

Top features

29/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Delivery Tracking
-   Discount Management
-   Dispatch Management
-   Electronic Payments
-   Employee Management
-   Food Delivery Dispatching
-   For Restaurants
-   Generative AI
-   Geographic Maps
-   Geolocation
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Kitchen/Menu Management
-   Live Tracking
-   Location Tracking
-   Loyalty Program
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Processing
-   Order Tracking
-   Point of Sale (POS)
-   Promotions Management
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Route Management
-   Route Optimization
-   Routing
-   SMS Messaging

[See all features](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#features)

GrubHub

18/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Delivery Tracking
-   Discount Management
-   Dispatch Management
-   Electronic Payments
-   Employee Management
-   Food Delivery Dispatching
-   For Restaurants
-   Generative AI
-   Geographic Maps
-   Geolocation
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Kitchen/Menu Management
-   Live Tracking
-   Location Tracking
-   Loyalty Program
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Processing
-   Order Tracking
-   Point of Sale (POS)
-   Promotions Management
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Route Management
-   Route Optimization
-   Routing
-   SMS Messaging

[See all features](https://www.capterra.com/p/210141/GrubHub/#features)

### Recognition

No recognitions have been awarded to OpenTable

No recognitions have been awarded to GrubHub

### Deployment & support

OpenTable

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GrubHub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OpenTable

-   By OpenTable
-   Located in United States
-   Founded in 1998

GrubHub

-   By GrubHub
-   Located in United States
-   Founded in

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vs

[SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[4.42 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/)

$149/month

Price

$1/month

4.6

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/17313-165480/OpenTable-for-Restaurants-vs-SevenRooms)

[GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.32 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

vs

[Marketman](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/)[4.68 (112)](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/reviews/)

Contact vendor for pricing

Price

$199/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136439-210141/Marketman-Restaurant-Inventory-vs-GrubHub)