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Restaurants, multi-venue groups, cafes, pubs, clubs, bars, wineries and breweries.
The aspects I like most about this software is the features and service it providers to users. It helps the customer book a table at the time that works best for them.
For me personally, it was hard to start to use this app as confirmation from the restaurant was lost before my visit.
I have been using OpenTable for over six years (since 2018). I have accumulated wealth of points, rewards, and enjoy OpenTable VIP status and absolutely love my experince with this app.
Once I received an alert I failed to show up for my reservation.
This is the most robust reservation platform available. Great features, great tie-ins to marketing outlets, and solid integrations.
I hate when restaurants are not using this software. C'mon restaurants, get on the ball and start using this product.
Super great app to find cool local spots. I have found so many fun new restaurants because of Open Table.
This problem seems to happen every once and a while.
Great experience, great service. Looking forward for more years to come and more features ( like review of customers shared on Now book it platform).
Some of the system set up can be hard to follow first up and no app so far.
Super easy to navigate, and does a range of things that we need from table settings, functions, events, special menus etc. Customer service is amazing.
I'm sure there's a way around it, but the latest update of adding a new customer can be niggly when you have no details other than a name (which we sometimes do) for someone who has called us.
Ease of use, flexible and is a good management tool for the planning of best use of seats available.
There is nothing I can think of, besides maybe the mobile device version is a little difficult to use at the moment. An update is coming though.
This is ine of the easiest booking systems around. Customers love it and are amazed how easy it is to use.
We find a few features a little difficult to get our heads around and one or two things could be simplified.
Speaker 1: Hi, I'm Raegan, I'm an accountant for a utility company, and I use OpenTable and give it a five star rating. I use OpenTable to book meetings at different restaurants for when we go to conferences, for about 25 people. That helps me in order to expedite our dinners that we have at our conferences. I like the fact that you can use the OpenTable app or you can go online and book directly through whichever restaurant that you're trying to get reservations at. What I like least about OpenTable is that sometimes the restaurants that we go to book at, they don't have availability for our size of party, so it would be nice if they would increase the number of available people that we're able to make a reservation for.
Prioritize real-user-identified key features according to your needs to find your best fit.
OpenTable
Now Book It
OpenTable
Now Book It
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