# Compare OpenTable vs DoorDash for Merchants 2026 | Capterra > Unsure of what to choose? Check Capterra to compare OpenTable and DoorDash for Merchants based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/17313-229272/OpenTable-for-Restaurants-vs-DoorDash --- # OpenTable vs DoorDash for Merchants Features and Cost Comparison Last updated April 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OpenTableDoorDash for Merchants2/4 selected [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) [## OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Starting Price $149.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [1,320 reviews](#user-reviews) Positive 1,264 Neutral 45 Negative 11 [## DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.2 Ease of Use 4.3 Customer Service 3.7 Reviews Sentiment Based on [188 reviews](#user-reviews) Positive 152 Neutral 10 Negative 26 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### HungerRush 4.1 (76) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ### SevenRooms 4.4 (24) * * * Starting Price $1.00 Per Feature,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Owner.com 4.6 (99) * * * Starting Price $499.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### Booqable 4.8 (1,144) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,659 reviews from food delivery software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Missing features Feature ratings Online Ordering 4.7 Order Management 4.6 Mobile Access 4.7 Food Delivery Dispatching 4.5 Delivery Tracking NA 84%Fit Feature ratings Online Ordering 4.3 Order Management 4.1 Mobile Access 4.4 Food Delivery Dispatching 4.1 Delivery Tracking 4.0 User satisfaction User satisfaction 4.7 User reviews[1,320](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.5 User satisfaction 4.1 User reviews[188](https://www.capterra.com/p/229272/DoorDash/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 3.8 Customer support 3.7 Price starts from Price starts from $149Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Not provided by vendor Best for United States ## User reviews Pros & cons RS Radha S. Legal Assistant > "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413) RS Radha S. Legal Assistant > "Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413) RS Radha S. Legal Assistant > "That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413) IL Ilaria L. Assistant Reservations Manager > "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462) VR Verified Reviewer Project Manager > "I like that you can make reservations in the app and you will get notifications of upcoming events. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7057062) EH Elizabeth H. MYSELF > "The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7069870) WB Will B. Co-Founder and Event Manager > "Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7077386) JR Joelle R. Manager and customer service > "The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature was..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) MG Mark G. Company Director > "I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) VR Verified Reviewer IT Support Analyst > "Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6837256) MG Mark G. Company Director > "It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) JS Julia S. Director of Operations > "Very expensive if you can't route guests to book direct with your booking widget." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058) KB Kelly B. Owner > "OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6720191) KM Kiersten M. Admin > "I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758) JA Jason A. Commander > "Great option for booking management." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795) SB Sara B. Teacher > "The only downside, is that it’s not availiable in every town, or for every place to eat!" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6481527) Anthony C. Founder > "The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903) SS Samantha S. Fitness Professional and Trainer > "Sometimes I feel that there are not many available options that correlate with the actual times available after calling the restaurant..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699) JR Joelle R. Manager and customer service > "OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) MR Max R. Manager > "Mobile/iPad version of apps vs. webpage are missing some features and you will need to go onto a laptop or desktop to utilize." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6274877) AS Aimee S. Owner > "Open table is a great app for finding a restaurant, especially last minute or at a busy time. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6831022) LD Lauren D. Communications Consultant > "One of the drawbacks is that it can be hard to collect actual $ rewards - I've booked many over the years, and have never received the..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5030293) OM Omar M. Healthcare Recruiter > "What I liked most about OpenTable was the ability to make reservations at dining locations." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552875) LO Luke O. Creative > "On some reservations you have to pay a deposit which can be $20/person, but I don't think there is much that OpenTable can do about it." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035940) MT Maria T. Publicist > "Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796) RL Rachael L. Physician assistant > "the issue I run into is it is very finicky on how to actually get the points-I once noticed I wasn't getting points for my reservations..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4224053) JG Jamie G. Manager > "I have never had any problems when using them They even reached out to me one time when there had been an issue on their end, making sure..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6853693) KB Kerri B. Senior learning and development program manager > "been caught a couple of times with reservations for restaurants that are closed whether for the day or permanently without any..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6113303) Anthony C. Founder > "It’s my go-to for making restaurant reservations, especially when I’m exploring new places." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903) SD Steve D. General manager > "Good, phone interactions have been more difficult when needed things adjusted they used to do it, now walk you through it, some times..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258496) DA Dylan A. Assurance Staff II > "Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open Table..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6004885) VC Virginia C. therapist > "I don't like that at times restaurants do not clearly state the type fo table you can reserve." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5000618) SN Steven N. Church School Teacher and UFC Fit Kids Attendant > "What I like about OpenTable is that I can reserve a table, view places to eat, find cuisines, enjoy, and meet people." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5075088) AI Alexander I. Managing Attorney > "Sometimes the restaurants are not in sync with the app and do not receive the reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6141170) LT Layla T. Blogger > "OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings all in..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6039372) VR Verified Reviewer Software Engineer > "The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202) MS Michaela S. Event manager > "Super easy to adjust booking experiences, add users, monitor / limit functions." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814) VR Verified Reviewer Professor > "The rewards offered in the platform are weak and do not offer much of an incentive to continue using the service." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035831) TP Tess P. Customer Care Representative > "Very easy for making reservations, adjusting resos, getting information about a restaurant" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6594486) Alexandra C. Associate Director > "The only thing that I dislike about OpenTable is that it does not include all restaurants in the area." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4962540) MG Mark G. Company Director > "OpenTable is clearly the industry leader when it comes to restaurant reservation systems." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144) TL Tiffany L. Team Lead > "The only thing that I like the least is that every once in a while I look for places that are not in the available yet." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5086582) TV Tatiana V. Associate Director > "I can get reservations to top restaurants in a few clicks." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6607004) VR Verified Reviewer Software Engineer > "Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202) SF Sheri F. Self Employed > "I make a lot of the reservations for family, friends and colleagues and because I know I can count on OpenTable, they know they can..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111) CS Cheryl S. Captain > "sometimes it is not easy to navigate open table to find the menus for certain restaurants" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6017433) JR Joelle R. Manager and customer service > "The status updates for tabling is incredibly helpful as well." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732) BM Brian M. owner > "You get used to having it, you customers get used to having it, and then the price seems exorbitant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6269062) JS Julia S. Director of Operations > "Cover flow helps with booking management." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058) SC Sadie C. Event Specialist > "No reason is given when a table is not available. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6111356) WE Whitney E. Sr. Sales Manager > "Allowing guests to book online and opening up space for guests to book online is super helpful and helps bring in extra $$$." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4914432) CO Christine O. Owner > "We lose business and or we make diners angry. " [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6260252) JA Jason A. Commander > "It is a very simple website to use, and I like that." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795) AP Aria P. Manager > "Can be annoying to navigate on your phone" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6263948) IL Ilaria L. Assistant Reservations Manager > "Customer support is always very fast and responsive." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462) CW Christina W. Help Desk Supervisor > "Not able to add gift cards to the app, or purchase through the app" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3609212) GP Gladys P. Community Program Manager > "I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6222970) MR Maria R. Communications Advisor > "It seems to take a long time for these to accumulate even though I eat out a lot, and I'm still not clear on what the points can be..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108) SR Sara R. Attorney > "I use it all the time for easy restaurant reservations." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6642543) RL Rob L. . > "The constant reservation reminders that occur sometimes while you are at the restaurant can get annoying at times." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4712209) OC Olivia C. Hostess > "I enjoy how simple it is for users and gets the point across quickly when trying to make a reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552835) MD Mackenzie D. Sales > "Recently I have had a lot of glitches where it won't allow me to reserve the reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4521377) SS Samantha S. Fitness Professional and Trainer > "It also sends reminders via text or email and allows for easy ways to access information about the restaurant." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699) FM Felipe M. Research Associate > "One issue that I have experienced is that sometimes the availability of tables is limited, especially during peak dining hours." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967) ST Supakorn T. Restaurant operations > "The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295) AG Arianne G. Associate > "Overall it does what it's supposed to do, but not overly impressed with the service." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4978670) MA Mark A. Adjunct Professor > "I like the ease with which I am able to make reservations and to make specific selections such as seating." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5098677) FM Felipe M. Research Associate > "This can be frustrating and time-consuming, especially if you are in a rush or trying to make a last-minute reservation." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967) KM Kiersten M. Admin > "I love the ease of use both through the website and app and that you are able to earn points." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758) SF Sheri F. Self Employed > "I honestly can't think of anything that can be improved." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4891111) JI Jackie I. Events Coordinator > "It makes it easy for users to learn how to use and also be able to see reservations easy!" [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6803714) GM Gianmarco M. Account Manager > "The interface is also a little clunky and unintuitive." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4724287) SA Shivam A. Engineer II > "The application is designed nicely to view options, help book the right restaurant, view pictures, how costly the meal will be as well as..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3600892) JW Jennifer W. writer > "Restaurants aren't always the best fit for my location or price point." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3581319) NC Natalie C. Exercise physiologist > "I love the ability to see what restaurants have availability on what works for my schedule." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5003173) IL Ivy L. Commercial Marketing Manager > "There are not too many cons.. if anything the platform looks a little outdated and some UX processes are a bit clunky (i.e. have to go..." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3494233) MS Michaela S. Event manager > "Tripleseat integration is a breeze." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814) AY Alisha Y. Associate > "It doesn't display all restaurants, which is a shame." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4566494) BM Brandy M. Manager > "The assistance we've received has been outstanding, both in terms of operations and from our representative." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6464831) Lisa V. Owner > "I guess the only negative is that not all restaurants use OpenTable." [See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4792443) [View Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Frankie S. Consultant > "I've used it across different states and in different cities, it has given me access to different restaurants..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6886249) SC Shirita C. Therapist > "Having to pay an extra fee to have my food delivered directly to me as opposed to them merging my order with..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6690410) KC Keleigh C. Esthetician > "I like the amount of options with different pricing, also DashPass is nice." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6827090) CF Chelsey F. Customer > "Supposed to deliver 2 hrs before and never came and then tried to go to a store after they closed to pick up..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___7003643) Jerad C. Freelance Photographer > "What I like about door dash, as a customer, is being able to have food delivered to me for a reasonable price." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6505123) JW Jamie W. Occupational Therapist > "Customer service or “help” is often not the best. When orders arrived spilled in the bag or smelling of..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) JW Jamie W. Owner > "It helps us get our food and beverage items delivered to our customers as we are not able to hire a delivery..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5004852) DR Donald R. Country manager > "No customer interaction if an order is unavailable or changes." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6824333) AA Afsheen A. Owner > "Overall it's nice once we need food item urgently, we were new in Canada, we don't have car yet and they..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6621948) SF Sarah F. Owner > "My least favorite thing about door dash is the customer service, they act like they just don't care and are..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6840622) JR Jessica R. Owner > "It brought in new customers that otherwise wouldn't have tried us as well. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) CS Candace S. Assistant > "I dont reccomend getting anything frozen like ice cream or ice cause when you get it its melted and door dash..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6308992) JR Jessica R. Owner > "It integrated well on our website and was easy to set up." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) BD Blake D. Director > "They have so much extra fees that make you want to just drive and get it" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6830751) CT Chelsey T. Entrepreneur > "The convenience of having most restaurants delivered to my house." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6513011) SR Shashi R. School > "They canceled my order and took my food - it was picked up but never delivered ." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6500879) DJ Douarou J. Artist producer > "I like use doordash to oder food in the app is the best" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6539382) DM Denise M. Other > "After a full hour of waiting, they sent a notification saying it was cancelled." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6717650) JS Jacqueline S. Self > "Easy to use and schedule driving blocks that are available." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6802859) LC Linda C. Asst. Mgr > "The address thwy delivered to was missing a number." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6501867) JR Jessica R. Owner > "Doordash is easy to use for both the consumer and the business. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) NO Nicky O. Independent Stylist > "I think it is unfair that DoorDash tells you when your food will deliver and still haven’t assigned a driver I..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6241200) JW Jamie W. Occupational Therapist > "It’s easy and only takes a few pushes of a button to order." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) PS Pebbles S. Insurance Agent > "Due to many circumstance your order can be delayed." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6629931) TS Toylin S. Seasoning Blends > "Door Dash is a fantastic ordering/delivery service." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6397307) KV King V. Owner > "They should ask to substitute the product or cancel my order." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6654762) VR Verified Reviewer Co-Owner > "DoorDash really helped us get our food business going!" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6470309) LC Linda C. Asst. Mgr > "It cost me over 45 00 and they DID NOT refund my money." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6501867) LS Leila S. Research Scientist > "I like the fact that we can order from different restaurant at once and get them delivered at the same time." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6054892) DL Darcy L. Finance > "There is a major issue with Door Dash." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) AI Alexander I. Managing Attorney > "DoorDash is a convenient and relatively affordable option to get restaurant food and groceries delivered to..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6157875) TF Tommy F. Owner > "The price they charge is outrageous they take advantage of the driver delivery workers they get nothibg for..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6048026) HL Heather L. Office Manager > "We like to be able to utilize DoorDash when we cannot break away from the office to go get lunch." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5068226) VR Verified Reviewer Head of Digital Marketing > "accountAdded a $50 gift card and two credit cards and they've taken my $50 voucher so I can't use it." [See full review](https://www.capterra.com/p/229272/DoorDash/#GetApp___6091800) KC Kimberly C. Regional Sales Manager West > "I travel for work and DoorDash is my go to for food delivery." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6052068) DN Dawn N. None > "The pizza had not been made, but they still refused to refund me." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6346053) JW Jamie W. Occupational Therapist > "Easy, convenient, communication options with driver" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) MK Malika K. Owner > "Onetime my order was left at the wrong place, the picture sent had wrong address but order itself had right..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6105073) TS Toylin S. Seasoning Blends > "Great customer service." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6397307) DL Darcy L. Finance > "Another food order from Cub - they went to a completely wrong address. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) NO Nicky O. Independent Stylist > "I like that I can choose from different stores for delivery." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6241200) DL Darcy L. Finance > "Their GPS program is messed up. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) KB Karen B. School Psycholigist > "It is available for quick delivery for items you need right away." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4811376) JW Janine W. Manager > "They stole food refused a refund." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6504832) AZ Alexis Z. Teacher > "There are also promotions that can be used, which makes the experience better." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6073454) GS Gyanpreet S. Na > "They don’t take action on the mistakes done by the dasher." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6761795) LS Leila S. Research Scientist > "Overall, I like doordash because of the several options that I have to order from." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6054892) TA Tayeb A. CEO > "Sometimes you might get a wrong item if the store made a mistake, I received the wrong drink a few times just..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6218095) KD Kathleen D. Owner > "Minus some small issues overall it’s still useable for all end users. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6005349) DL Darcy L. Finance > "They wouldn’t return it to the store either. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) KC Kimberly C. Regional Sales Manager West > "DoorDash is very easy to use and their customer service is always helpful if there is a problem." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6052068) DL Darcy L. Finance > "I will never purposely order thru Door Dash. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) ST Shashank T. Sr BA > "I have used its competitor services in multiple areas, but they are all so far behind Doordash. When Doordash..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___3829057) CF Chelsey F. Customer > "Customer service is horrible." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___7003643) FR Felicia R. BOM > "Love how easy it is to order food and have delivered, especially when I get busy at work." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6041437) KN Keith N. Assistant Project Manager > "The second call I asked to first not get hung up on, then re-explained everything yet another time and had to..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) KD Katarzyna D. Restaurant Associate > "Many problems as lack of time for eat in, delivery is one of the most convenient option during my working..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4187389) MK Malika K. Owner > "The other time they refused to help after my order was cancelled after the restuarant accepted it and we..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6105073) AS Ayush S. Student > "I am a student doing my masters in software development, this software has helped me understanding the various..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___2893941) KN Keith N. Assistant Project Manager > "I never got an email all weekend, so I called again on Monday, having to re-explain everything again, which..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) AH Ali H. Shift Lead > "DoorDash makes anything easy to order and process payments." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5082797) DL Darcy L. Finance > "They tried to deliver a wrong order. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) MJ Mike J. Editor / Producer > "I use it especially when I want to order from a specific restaurant or they have a good promo to use." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4754785) RC Rohan C. Reviewer > "I don't like that most of the places are very expensive as I have to pay so much for chicken sandwiches but..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6191993) SM Stacey M. Grant Coordinator > "Being able to keep my work momentum going and not having to worry about eating well and having access to..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4323737) MP Michael P. Tech analyst > "I tried and got a message saying compensation could not be given i called them back and was told the same..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4803467) AS Ayush S. Student > "I personally love the various filter options that are provided for selecting the various cuisines, delivery..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___2893941) GS Gyanpreet S. Na > "Irresponsible and unprofessional." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6761795) JB Julie B. Asset Manager > "Fast service and great restaurant selections." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6020878) Jerad C. Freelance Photographer > "There isn't really anything that I don't like about door dash." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6505123) RR Rudy R. Managing Director > "It helps order from little known restaurants." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4741308) SR Shashi R. School > "Horrible service and did not even apologize." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6500879) SO Stephanie O. Restaurant worker > "I like how easy it is for you to make orders online plus when I was a new user I was given some money off my..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4356933) DM Denise M. Other > "Horrible." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6717650) AZ Alexis Z. Teacher > "It is easy to communicate with the driver." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6073454) JW Janine W. Manager > "Awful." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6504832) MC Matt C. Owner > "The software works great and is convenient for ordering food online." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4522534) VR Verified Reviewer Head of Digital Marketing > "Support do not follow up as promised and they seem to be reading off scripts or don't care about service..." [See full review](https://www.capterra.com/p/229272/DoorDash/#GetApp___6091800) LB Leila B. Program Manager > "It is intuitive to use the website or app as both a customer/user and as a Dasher/delivery person." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4628399) KN Keith N. Assistant Project Manager > "I will no longer be using Doordash after the nonsense I've had to deal with getting charged for food I never..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) [View Reviews](https://www.capterra.com/p/229272/DoorDash/reviews/) ## User interface [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) 4.69 (1,320) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) 4.10 (188) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features OpenTable Top features 29/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Reports - Customizable Templates - Delivery Tracking - Discount Management - Dispatch Management - Electronic Payments - Employee Management - Food Delivery Dispatching - For Restaurants - Generative AI - Geographic Maps - Geolocation - Gift Card Management - Inventory Management - Inventory Tracking - Kitchen/Menu Management - Live Tracking - Location Tracking - Loyalty Program - Mobile Access - Mobile Alerts - Multi-Location - Online Ordering - Order Entry - Order Management - Order Processing - Order Tracking - Point of Sale (POS) - Promotions Management - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Route Management - Route Optimization - Routing - SMS Messaging [See all features](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#features) DoorDash for Merchants 14/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Reports - Customizable Templates - Delivery Tracking - Discount Management - Dispatch Management - Electronic Payments - Employee Management - Food Delivery Dispatching - For Restaurants - Generative AI - Geographic Maps - Geolocation - Gift Card Management - Inventory Management - Inventory Tracking - Kitchen/Menu Management - Live Tracking - Location Tracking - Loyalty Program - Mobile Access - Mobile Alerts - Multi-Location - Online Ordering - Order Entry - Order Management - Order Processing - Order Tracking - Point of Sale (POS) - Promotions Management - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Route Management - Route Optimization - Routing - SMS Messaging [See all features](https://www.capterra.com/p/229272/DoorDash/#features) ### Recognition OpenTable is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value ReservationsSoftware (2022)  DoorDash for Merchants is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support OpenTable Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DoorDash for Merchants Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OpenTable - By OpenTable - Located in United States - Founded in 1998 DoorDash for Merchants - By DoorDash - Located in United States - Founded in ## Popular Comparisons [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/) $149/month Price $29/month 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17313-138689/OpenTable-for-Restaurants-vs-Booqable) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Restroworks Cloud Kitchen Management Software](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/)[4.93 (85)](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/229272-10012195/DoorDash-vs-Restroworks-Cloud-Kitchen-Management-Software) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.93 (96)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) $149/month Price Contact vendor for pricing 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17313-220182/OpenTable-for-Restaurants-vs-Now-Book-It) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.32 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/210141-229272/GrubHub-vs-DoorDash) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $149/month Price $99/month 4.6 Features 4.0 4.7 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/17313-40229/OpenTable-for-Restaurants-vs-MINDBODY) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)[4.91 (108)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/) Contact vendor for pricing Price £0one time 4.2 Features 4.6 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/203009-229272/SK-Takeaway-vs-DoorDash) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) $149/month Price $9/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/17313-164816/OpenTable-for-Restaurants-vs-Hospitality-Software) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Instacart](https://www.capterra.com/p/229777/Instacart/)[3.98 (48)](https://www.capterra.com/p/229777/Instacart/reviews/) Contact vendor for pricing Price $3.99 4.2 Features 3.9 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/229272-229777/DoorDash-vs-Instacart) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $149/month Price $99/month 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/17313-197473/OpenTable-for-Restaurants-vs-SpotOn-Restaurant) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Contact vendor for pricing Price $69/month 4.2 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-229272/Toast-POS-vs-DoorDash) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) vs [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[4.42 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/) $149/month Price $1/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/17313-165480/OpenTable-for-Restaurants-vs-SevenRooms) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Deliveroo](https://www.capterra.com/p/252491/Deliveroo/)[4.51 (37)](https://www.capterra.com/p/252491/Deliveroo/reviews/) Contact vendor for pricing Price £3.49/month 4.2 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/229272-252491/DoorDash-vs-Deliveroo)