OpenTable vs Jurny: Which is a better fit?

The aspects I like most about this software is the features and service it providers to users. It helps the customer book a table at the time that works best for them.

For me personally, it was hard to start to use this app as confirmation from the restaurant was lost before my visit.

I have been using OpenTable for over six years (since 2018). I have accumulated wealth of points, rewards, and enjoy OpenTable VIP status and absolutely love my experince with this app.

Once I received an alert I failed to show up for my reservation.

This is the most robust reservation platform available. Great features, great tie-ins to marketing outlets, and solid integrations.

I hate when restaurants are not using this software. C'mon restaurants, get on the ball and start using this product.

Super great app to find cool local spots. I have found so many fun new restaurants because of Open Table.

This problem seems to happen every once and a while.

My experience are very good because customer care work’s very fast and help a lot to resolve all my questions.

And the customer service is subpar. Also the integretion with the OTA is terrible I have to rewrite and acommodate property description in all of them because of syncing errors or bad code.

I just started using Jurny and so far so good, I like the idea of having all the tools I need in one place. The onboarding team has been amazing and the platform has been very easy to use.

KB is horrible with vague video guides with no audio, articles poorly written.

Great Interface and very easy to use. The support staff is second to none and really helps my business be successful.

Since they offered a discount if I pay the full year all at once, I pay for the full year for all three (My biggest mistake) that's how invested I was in this software.

One of the things I love most about Jurny is their AI virtual assistant for guest communication. It's like having a personal assistant that can help you handle all the back-and-forth with guests.

Security deposits were just complete shambles and in the entire 6 months haven't worked once. There were way too many issues to list them all but this is the worst company.