---
title: "Compare OpenTable vs rezStream 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare rezStream and OpenTable based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/17313-40773/OpenTable-for-Restaurants-vs-RezStream-Cloud-PMS"
page_type: "comparison"
language: "en"
---

# rezStream vs OpenTable Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

rezStreamOpenTable2/4 selected

[rezStream](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/)[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,322)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

[## rezStream](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/)[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting Price

$95.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

TC

JC

CB

Based on [118 reviews](#user-reviews)

Positive

116

Neutral

0

Negative

2

[## OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.7 (1,322)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [1,322 reviews](#user-reviews)

Positive

1,266

Neutral

45

Negative

11

## Summary

* * *

Key features rated by users

Features selected based on 5,542 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Online Booking

4.9

Booking Management

5.0

Calendar Management

4.9

Availability Management

4.9

Channel Management

4.9

75%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

4.8

Booking Management

4.5

Calendar Management

4.6

Availability Management

5.0

Channel Management

NA

User satisfaction

User satisfaction

4.7

User reviews[118](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.7

User reviews[1,322](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Independent family resorts, B&B's/Inns, Motels, Hotels, Vacation Rentals under 50 units that need a simple, easy to use PMS software. Pay less and get more with our suite of solutions and expertise!

Best for

Not provided by vendor

## User reviews

Pros & cons

TC

Teresa C.

Owner

> "Just enough structure and reporting capabilities; great price for service provided; ease of use for any user."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___7036659)

SR

Samuel R.

Hotel Manager

> "The inability to charge credit cards automatically at the time reservations are made, and avoid having that..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___4372998)

JC

Joanne C.

Hotel Operations Manager

> "RezStream works well for our boutique hotel."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___7037364)

KJ

Katheryn J.

General Manager

> "The only issues I have had are with the printouts of the reports. But most importantly, the occupancy map."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___4319528)

CB

Chrystal B.

Manager

> "I have been using rezStream for about 6 years now and I love the ease of use, the layout, the abilities to..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6830790)

VP

Vicki P.

Manager for 15 years; just retired but still do marketing for hotels

> "When you try to print out a report the font size comes out miniscule."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___5020157)

MA

Michelle A.

Manager

> "We don’t use all channels but I had a very easy onboarding experience."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___7107854)

DD

Dana D.

Owner

> "The required cvv codes are only stored for a short time and many times when we need to use the information..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___3477822)

JF

Jane F.

Inn Manager

> "I appreciate that support staff is available so readily."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___7065708)

KD

Kimberly D.

Owner

> "Doesn’t integrate with every other platform we use."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___4843148)

MA

Michelle A.

Manager

> "Very kind and knowledgeable support team."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___7107854)

EH

Ernest H.

Front Desk Receptionist

> "Not being able to resize "repair" blocks without having to fully reopen the "site" just to shorten it by 1..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___3214606)

JC

Joanne C.

Hotel Operations Manager

> "Very positive and knowledgeable, excellent company to partner with. "

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___7037364)

DD

Dana D.

Owner

> "Between the fees from those sites, the fees for storing card information and the charges we miss due to..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___3477822)

TG

Tara G.

Manager

> "What I liked most about rezStream was how intuitive and user-friendly the system was."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6828353)

KA

Kyla A.

Office Manager

> "Shift4 is not even close to the level of customer service and ease of use that RezStream customers are used..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___3487852)

WT

Will T.

Proprietor

> "We really enjoy the personalized customer support and fast response times from real human beings."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6153535)

DD

Dana D.

Owner

> "The part that I HATE about rezStream is the credit card part. "

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___3477822)

AB

Alla B.

Guest Services

> "Clarity, functionality, feels good to use it, user friendly, colors are soothing, everything is self..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6152483)

SH

Stephen H.

Owner/General Manager

> "In the begining of the RezStream Cloud was lacking reports, I needed better detailed reports for our..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___2437268)

MW

Mike W.

General Manager

> "It is also fast and efficient, not just in actual loading speeds, but in user function as well. "

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6148159)

CM

Christie M.

Owner

> "It is a little confusing for a small business who relies on the reports to pay sales tax."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___2429759)

AD

Alissa D.

General Manager

> "I can train my employees on how to effectively use RezStream in just one day. "

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6007614)

DD

Dana D.

Owner

> "It is a huge pain in the rear. "

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___3477822)

TG

Tara G.

Manager

> "Its Very efficient!"

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6828353)

KD

Kimberly D.

Owner

> "Doesn’t integrate with every other platform we use."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___4843148)

AM

Amanda M.

Property manager

> "They are always up to date with the latest trends and technologies, and their recommendations have greatly..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6184873)

KA

Kyla A.

Office Manager

> "Shift4 is not even close to the level of customer service and ease of use that RezStream customers are used..."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___3487852)

AB

Alla B.

Guest Services

> "I was explained it ones and took from there, it shows how easy it is to navigate when just shown ones."

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___6152483)

DD

Dana D.

Owner

> "It is a huge pain in the rear. "

[See full review](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#Capterra___3477822)

[View Reviews](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

RS

Radha S.

Legal Assistant

> "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

RS

Radha S.

Legal Assistant

> "Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

RS

Radha S.

Legal Assistant

> "That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7139413)

VR

Verified Reviewer

Quality Engineer

> "Not many dislikes, only note is that if you don't have location services enabled the app is not as easy to navigate."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7151471)

LC

Louise C.

Marketing Director

> "The platform streamlined the booking process for both staff and guests, reduced scheduling conflicts, and improved the overall dining..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7177111)

IL

Ilaria L.

Assistant Reservations Manager

> "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

LC

Louise C.

Marketing Director

> "What I liked most about OpenTable was how easy it made managing reservations and table availability in real time."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7177111)

JR

Joelle R.

Manager and customer service

> "The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

VR

Verified Reviewer

Project Manager

> "I like that you can make reservations in the app and you will get notifications of upcoming events. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7057062)

EH

Elizabeth H.

MYSELF

> "The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7069870)

MG

Mark G.

Company Director

> "I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

JS

Julia S.

Director of Operations

> "Very expensive if you can't route guests to book direct with your booking widget."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

MG

Mark G.

Company Director

> "It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

VR

Verified Reviewer

IT Support Analyst

> "Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6837256)

KB

Kelly B.

Owner

> "OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6720191)

KM

Kiersten M.

Admin

> "I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758)

JR

Joelle R.

Manager and customer service

> "OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

MR

Max R.

Manager

> "Mobile/iPad version of apps vs. webpage are missing some features and you will need to go onto a laptop or desktop to utilize."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6274877)

OM

Omar M.

Healthcare Recruiter

> "What I liked most about OpenTable was the ability to make reservations at dining locations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552875)

LD

Lauren D.

Communications Consultant

> "One of the drawbacks is that it can be hard to collect actual $ rewards - I've booked many over the years, and have never received the..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5030293)

WB

Will B.

Co-Founder and Event Manager

> "Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7077386)

LO

Luke O.

Creative

> "On some reservations you have to pay a deposit which can be $20/person, but I don't think there is much that OpenTable can do about it."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035940)

MT

Maria T.

Publicist

> "Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6234796)

RL

Rachael L.

Physician assistant

> "the issue I run into is it is very finicky on how to actually get the points-I once noticed I wasn't getting points for my reservations..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4224053)

DA

Dylan A.

Assurance Staff II

> "Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open Table..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6004885)

KB

Kerri B.

Senior learning and development program manager

> "been caught a couple of times with reservations for restaurants that are closed whether for the day or permanently without any..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6113303)

SN

Steven N.

Church School Teacher and UFC Fit Kids Attendant

> "What I like about OpenTable is that I can reserve a table, view places to eat, find cuisines, enjoy, and meet people."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5075088)

SD

Steve D.

General manager

> "Good, phone interactions have been more difficult when needed things adjusted they used to do it, now walk you through it, some times..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258496)

LT

Layla T.

Blogger

> "OpenTable makes it wonderfully easy to make reservations, add reservations directly to your calendar, and manage upcoming bookings all..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6039372)

AI

Alexander I.

Managing Attorney

> "Sometimes the restaurants are not in sync with the app and do not receive the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6141170)

JA

Jason A.

Commander

> "Great option for booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

VR

Verified Reviewer

Software Engineer

> "The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

MS

Michaela S.

Event manager

> "Super easy to adjust booking experiences, add users, monitor / limit functions."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

VR

Verified Reviewer

Professor

> "The rewards offered in the platform are weak and do not offer much of an incentive to continue using the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6035831)

TP

Tess P.

Customer Care Representative

> "Very easy for making reservations, adjusting resos, getting information about a restaurant"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6594486)

TL

Tiffany L.

Team Lead

> "The only thing that I like the least is that every once in a while I look for places that are not in the available yet."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5086582)

MG

Mark G.

Company Director

> "OpenTable is clearly the industry leader when it comes to restaurant reservation systems."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7027144)

VR

Verified Reviewer

Software Engineer

> "Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6272202)

TV

Tatiana V.

Associate Director

> "I can get reservations to top restaurants in a few clicks."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6607004)

CS

Cheryl S.

Captain

> "sometimes it is not easy to navigate open table to find the menus for certain restaurants"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6017433)

AS

Aimee S.

Owner

> "Open table is a great app for finding a restaurant, especially last minute or at a busy time. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6831022)

SB

Sara B.

Teacher

> "The only downside, is that it’s not availiable in every town, or for every place to eat!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6481527)

JR

Joelle R.

Manager and customer service

> "The status updates for tabling is incredibly helpful as well."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6689732)

BM

Brian M.

owner

> "You get used to having it, you customers get used to having it, and then the price seems exorbitant."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6269062)

JS

Julia S.

Director of Operations

> "Cover flow helps with booking management."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6560058)

SS

Samantha S.

Fitness Professional and Trainer

> "Sometimes I feel that there are not many available options that correlate with the actual times available after calling the restaurant..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4846699)

JG

Jamie G.

Manager

> "I have never had any problems when using them They even reached out to me one time when there had been an issue on their end, making..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6853693)

SC

Sadie C.

Event Specialist

> "No reason is given when a table is not available. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6111356)

GP

Gladys P.

Community Program Manager

> "I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6222970)

CO

Christine O.

Owner

> "We lose business and or we make diners angry. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6260252)

SR

Sara R.

Attorney

> "I use it all the time for easy restaurant reservations."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6642543)

AP

Aria P.

Manager

> "Can be annoying to navigate on your phone"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6263948)

OC

Olivia C.

Hostess

> "I enjoy how simple it is for users and gets the point across quickly when trying to make a reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6552835)

MR

Maria R.

Communications Advisor

> "It seems to take a long time for these to accumulate even though I eat out a lot, and I'm still not clear on what the points can be..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108)

ST

Supakorn T.

Restaurant operations

> "The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6258295)

RL

Rob L.

.

> "The constant reservation reminders that occur sometimes while you are at the restaurant can get annoying at times."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4712209)

MA

Mark A.

Adjunct Professor

> "I like the ease with which I am able to make reservations and to make specific selections such as seating."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5098677)

MD

Mackenzie D.

Sales

> "Recently I have had a lot of glitches where it won't allow me to reserve the reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4521377)

Anthony C.

Founder

> "The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

FM

Felipe M.

Research Associate

> "One issue that I have experienced is that sometimes the availability of tables is limited, especially during peak dining hours."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

KM

Kiersten M.

Admin

> "I love the ease of use both through the website and app and that you are able to earn points."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6512758)

VC

Virginia C.

therapist

> "I don't like that at times restaurants do not clearly state the type fo table you can reserve."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___5000618)

JI

Jackie I.

Events Coordinator

> "It makes it easy for users to learn how to use and also be able to see reservations easy!"

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6803714)

FM

Felipe M.

Research Associate

> "This can be frustrating and time-consuming, especially if you are in a rush or trying to make a last-minute reservation."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4716967)

MS

Michaela S.

Event manager

> "Tripleseat integration is a breeze."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

Alexandra C.

Associate Director

> "The only thing that I dislike about OpenTable is that it does not include all restaurants in the area."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4962540)

MS

Michaela S.

Event manager

> "I recommend OpenTable for any venues that need exposure."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6798814)

GM

Gianmarco M.

Account Manager

> "The interface is also a little clunky and unintuitive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4724287)

RS

RAEGAN S.

ACCOUNTANT

> "WE BOOK A LOT OF RESERVATIONS THROUGH OUR COMPANY AND USE THIS PLATFORM TO MAKE THIS PROCESS EASY AND QUICK. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6140651)

IL

Ivy L.

Commercial Marketing Manager

> "There are not too many cons.. if anything the platform looks a little outdated and some UX processes are a bit clunky (i.e. have to go..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3494233)

JA

Jason A.

Commander

> "It is a very simple website to use, and I like that."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7072795)

AY

Alisha Y.

Associate

> "It doesn't display all restaurants, which is a shame."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4566494)

IL

Ilaria L.

Assistant Reservations Manager

> "Customer support is always very fast and responsive."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

Lisa V.

Owner

> "I guess the only negative is that not all restaurants use OpenTable."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4792443)

KN

Kate N.

Events

> "Very good experience using the app, can send invites to friends that use the app and also create a calendar event in my calendar app to..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4793256)

MB

Mack B.

Assistant Editor

> "To place Experiences before the actual Menu, as they often do, is also a bit misleading and makes you work a little to find the food..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3243646)

Anthony C.

Founder

> "It’s my go-to for making restaurant reservations, especially when I’m exploring new places."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6459903)

AF

Anneliese F.

CX

> "Not sure if its the restaurant rules or OpenTable but often times I will get no results for a party of 2, but when I put in a party of..."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___3112900)

MR

Maria R.

Communications Advisor

> "It also allows you to invite guests through the app and provides easy integration with your and any guests' calendars."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4267108)

MG

Mac G.

Artist

> "For me, the downside of OpenTable is its prices."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4573445)

MH

Michelle H.

Assistant Director of Curriculum

> "Very user friendly and a great app."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___6221237)

IL

Ilaria L.

Assistant Reservations Manager

> "OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___7049462)

NH

Norman H.

Director

> "The app is very user friendly, sometimes even with menus to view beforehand, which is very useful. "

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4047741)

AG

Arianne G.

Associate

> "Overall it does what it's supposed to do, but not overly impressed with the service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4978670)

MS

Michael S.

Senior Financial Analyst

> "The application interface is also very straightforward and easy to navigate."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___4793702)

Amanda D.

Marketing Coordinator

> "So not EVERYTHING will be available through this service."

[See full review](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#Capterra___2878462)

[View Reviews](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

## User interface

4.75 (118)

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

4.69 (1,322)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

rezStream

Top features

37/50

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Autonomous Task Execution
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Decision Making
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Proactive Assistance
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration

[See all features](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/#features)

OpenTable

30/50

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Autonomous Task Execution
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Decision Making
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Proactive Assistance
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration

[See all features](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/#features)

### Recognition

rezStream is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Hospitality Property Management Software (2024) 

Best Value Hospitality Property Management Software (2023) 

OpenTable is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Reservations Software (2022) 

### Deployment & support

rezStream

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OpenTable

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

rezStream

-   By rezStream
-   Located in United States
-   Founded in 2005

OpenTable

-   By OpenTable
-   Located in United States
-   Founded in 1998

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[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,322)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

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